Honda CR-V Complaints

16,579 consumer complaints on file.

#11430842August 28, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I bought the car it had collision mitigation technology. Now it does not. I took it to Airport Honda in Alcoa TN yesterday for this problem along with regular service. They said they contacted Honda, who had no answer on why this system failed to work. I paid for a safety system that worked. Now it doesn't any Honda has not idea why and offers no solution or recourse. I consider this a safety issue that I hope you will take some involvement in. Thank you very much. [XXX] [XXX] [XXX] [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430739August 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The passenger side door does not keep locked. A mechanic told me that this is because of faulty door actuator. Honda will not entertain to fix this 2- The Engine timing belt side has a mysterious oil leak. Honda doesnt entertain a fix either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430780August 27, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The locking actuator on the driver's side it has failed and is acting erratic. I've seen other reports of the same complaint on the same make and model of this year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430622August 26, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Door locks are all malfunctioning. Only 2 work some of the time and the other 3 none of the time. Key works sometimes in 2 of the locks and not at all in the back door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430657August 26, 2021
ELECTRICAL SYSTEM
The center console display will not dim. Attempting to dim it results in momentary dimming and then it returns to full brightness. The glare from the display makes it extremely difficult to see at night. I had the dealer check it out and they told me that Honda released a Technical Service Bulletin to replace the unit. However, since the vehicle is not under warranty at this time the part alone is around $2300. This is a safety issue and should be covered or repaired at a lower cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430683August 26, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving over railroad tracks when BRAKE warning suddenly came on screen causing automatic braking. This lead to a sudden and complete stop causing vehicle to almost be rear ended. Nothing was in the road that should have caused the collision mitigation system to trip and apply the brakes. Nothing appears wrong otherwise or since the sudden braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430463August 25, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that shortly after purchasing the vehicle, it was discovered that there was an odor of fuel present inside the cabin. While operating the vehicle, the occupants had experienced headaches and nausea due to the fuel odor. The vehicle was taken back to the dealer who indicated that the failure did not exist, and no repairs were performed. The manufacturer was not yet notified of the issue. The VIN was not available. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430291August 24, 2021
SEAT BELTS
I want to report an unsafe situation regarding the rear seat, seat-belt latches on the 2019 Honda CR-V (and from what I can tell on the internet, for several other model years). The rear seat center and left side seat-belt latch receivers have been installed incorrectly. The setup causes the left side latch to be installed over top of the anchor portion of the middle seat latch. This results in the need to twist one or both belts in order to latch the belts. This setup results in a potentially unsafe situation when seating three passengers in the rear seat. Honda advertises the CR-V as a 5 passenger vehicle, not a 4 passenger vehicle! Btw, I used the date I purchased the vehicle as the "incident" date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430402August 24, 2021
ELECTRICAL SYSTEM
When starting the vehicle, all of the safety system warning messages came on one right after the others. Sometimes, it is enough to turn the engine off for a few minutes and restart the car, for all of the warnings to be cleared. Other times (this past weekend) the same thing happens several starts in a row. The vehicle seemed to operate normally despite the warnings—most of which relate to assisted driving and safety systems. I don’t know if the problem actually created a safety risk. The vehicle has not been taken to a dealer or service center, but I am taking it in the day after tomorrow. It has not been inspected. The system warning lights themselves are the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430384August 24, 2021
AIR BAGS
The contact owns a 2021 Honda CR-V. The contact stated that the air bag fault message was displayed. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430071August 23, 2021
VEHICLE SPEED CONTROL
On August 22, 2021 at approximately 8:00 pm, my daughter and I were riding in my 2012 Honda CRV on Cassie Hill, a very steep and windy road in St Thomas, Virgin Islands. As we approached the base of the hill at a bend, I applied breaks. The car lurched forward and picked up speed. I again applied the breaks as the car continued to pick up speed while going up the hill. However, the breaks did not reduce the speed. It did not work. I put the car in neutral and the lower gears but it did not slow down. As we were approaching the most steepest and windiest part of the road and with the car gaining more speed, I steered the car to the right side of the hill. The car traveled for some distance and flipped over. All air bags were successfully deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11429768August 19, 2021
UNKNOWN OR OTHER
My car gets up to 2500 rpms and the check engine light comes on and the VSA warning light as well. The car jerks hard and the engine stutters and won't hardly go. it's done this to me twice and I had the ecu reset. The diagnostic comes up as the vsa system modulator. I have had my 6 and 9 year old granddaughters in the car with me. If I had been on the interstate in heavy traffic taking them to their doctor appointments, we would have been killed. The third time this thing went out I had to pull into the shoulder of the road to avoid being hit. I believe Honda knows about this problem and they should be made to replace the part for free. This is a major safety hazard and the part runs almost $2000 without the labor. I believe they want to drag their feet and not recall this part because it's so expensive. I don't want to die in my car and I can't afford to buy another one. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429757August 19, 2021
SEAT BELTS
The seat belt clips in the back seat that are placed together I feel are backwards. If you look in the backseat behind the driver's seat, that buckle and clip for the middle passengers seat should be flipped around. When utilizing the middle seat belt, it has to go around the seat belt to the left. This to me is a big safety concern as it adds extra pressure to the seatbelt buckling in, should there be an accident. Plus it makes it hard for the person to the left to buckle in their belt because the other seatbelt is in the way. I hope this issue can be fixed and may need to even be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429594August 18, 2021
UNKNOWN OR OTHER
As I was driving out of town, my A/c stopped working. It was over 80 degrees outside but we were able to roll down windows. However, it became a real safety issue when it rained and I was on a major interstate in another state. My windows fogged up and I couldn’t get it to clear because there was no A/C. My repair shop says compressor is bad. It appears to be a relatively common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429632August 18, 2021
ELECTRICAL SYSTEM
Vehicle reports multiple faults at once at random instances. Usually happens upon turning the Vehicle on Faults include: Engine system problem Tire pressure monitor system Electrical power steering Adaptive cruise control CMBS problem (collision mitigation braking system problem) RDM problem (road departure mitigation problem) Each light associated with these systems indicate on the dash along with scrolling text The vehicle operates normally besides certain systems being disabled entirely Steers normal Brakes normal (the electronic braking system flashes and does not indicate whether or not the brakes are applied in which they do lock and release) Engine seems to run fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429672August 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While cruise control on, car slams on it's brakes for no reason. So it will go from 55 mph to 15 mph without warning. Clear roads, no other cars on right, left, front, behind me. This has happened many times. I have gone to two dealerships: 1-29-21, 6-27-19, etc. They had it overnight & couldn't find anything. I read online, this has happened to others. I have talked to a service tech. manager who admitted the ACC system doesn't always work. I have 3 typed pages of issues with this CRV. Case #12036468 issued, but no one in customer service will call me back (800)999-1009. After I wrote a letter to their headquarters, they promised to call within 2 days. No one did, even after I sent them an email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429374August 16, 2021
EXTERIOR LIGHTING
Lowbeams went out when I got off work but highneams were working. I bought new bulbs the next day and the problem unchanged. So I checked all fuses and relays those were all fine. I proceeded to remove the steering column cover and disconnected the connectors and the gray one had what looks like Rust and or melted. This is very alarming because until I can replace the connector I have to drive home at nights with high beams. This may cause an accident and or me getting pulled over for having highbeams on. I do have a picture of said connector I took today 8/16/21.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428930August 13, 2021
UNKNOWN OR OTHER
On multiple occasions, the audio/information display screen has gone completely blank or black. It worked in the back up mode where I could see behind my car, but would not display any controls, climate, audio, phone etc. The screen was completely black. After turning on/off no change. After leaving the car off overnight, it worked the next day. Again this happened at least 3 times over the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428671August 11, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The dealer was contacted and informed her that the parts were unavailable and that parts would be available later that month. The contact called back the same dealer three weeks later and was informed that they were only receiving a limited supply of parts and could not service her vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428765August 11, 2021
SUSPENSION
The back suspension ripped out of the frame while driving down the road . Through me all over the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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