Honda CR-V Complaints

16,579 consumer complaints on file.

#11423770July 7, 2021
UNKNOWN OR OTHER
The engine lid cover is faulty and fell while driving on an extremely hot day. The clips are plastic and fail easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423631July 6, 2021
POWER TRAIN
UKNOWN. The button on the shifter knob broke when I shifted from park into reverse. I have to reassemble it every time I need to shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423539July 6, 2021
UNKNOWN OR OTHER
HAD DRIVERS SIDE DOOR LOCK FIXED UNDER RECALL THEY DIDNT FIX THE PASSENGER AND DOOR WOULDN'T UNLOCK WITH MY PREGNANT DAUGHTER IN CAR PLUS WOULD UNLOCK WHILE DRIVING DOWN ROAD TOOK TO NOURSE HONDA TO HAVE FIXED COST ME 483.03 TO FIX ON 6/18/2021 AND WHILE DRIVING MY GRANDDAUGHTER TO WORK PASSENGER DOOR WOULD NOT UNLOCK ON 7/1/2021 I CALLED THE NOURSE REPAIR CENTER AND LEFT 2 VOICE MESSAGES WITH NO RETURN CALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423593July 6, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2021 HONDA CR-V. The contact stated that while seated inside the vehicle, the vehicle was started, and the ACC and ABS warning lights were illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the issue. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer two additional times. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer to be diagnosed again. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423446July 5, 2021
ELECTRICAL SYSTEM
ELECTRICAL: this Honda CRV has had problems with the battery at apx12,000 miles. Battery fully discharged, requires being reset at a service facility because even after jumping the car, dash states that many of the functions will not operate. How stupid is that? VERY. Battery dead again in Dec. 2020, just under 13,000 miles. After jump, I traveled about 70 miles. After 2 days, dead again. Another 2 hr delay waiting for a jump and went directly to replace the battery. We bought the car new in Nov of 2017, this should not happen. The service person said that Honda puts in cheap batteries, so I attributed it to that until I read many of the NHTSA reports here with issue after issue being reported. Also, in summer of 2020, we noticed the air conditioning system seemed very weak. I did not take any action at that time, not sure what to do about that. Now in June of 2021, there is DEFINITELY A PROBLEM, no AC on these over 90 degree temp heat wave days. One doesn't buy an expensive car to have problems like this. Entering the car on a hot rainy day with the inside front windshield all fogging, you can't clear it without air conditioning. I couldn't drive the car until it cleared, which took a long time. I guess visibility isn't a high enough safety issue for Honda. And again after reading a hundred of these NHTSA reports, no need to read all 206, the pattern is clear. I now see the number of problems I will most likely face, my gear shift knob falling apart, car suddenly breaking when no other cars are around, or when cars are behind me and slam into me. I will sell the car and move on to a different manufacturer. This is my first Honda, and will be my last. Honda doesn't give a crap about these incidents because there are MANY and they have done nothing. I'm not even sure what the NHTSA does other than collect these if they don't hammer a company to fix repeating problems. Maybe they just keep them for archives? Hey NHTSA> WHAT IS THE POINT IF YOU DO NOTHING???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423505July 5, 2021
VISIBILITY/WIPER
Sun visor is not staying up. Already replaced once under warranty but it is happening again about 1.5 years later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423330July 3, 2021
UNKNOWN OR OTHER
Overview: On July 4, 2020 my SUV rolled backwards on a slight incline when the start button was pressed to turn it off while in drive position causing a broken ankle, multiple abrasions and back pain. Details: I drove my SUV onto a driveway with a slight incline. The SUV did not roll forward because of the incline but after stepping out of the vehicle I realized that I had not turned it off. I turned back around while standing next to the SUV and pressed the button to turn it off not realizing the car was in drive. It immediately started rolling backwards (downhill), knocking me to the ground and dragging me since I was caught under the door. The driver's side wheel either went over my foot or dragged it (not sure which since at that point I was afraid for my life). It broke my ankle and tore away the skin in the ankle area. When it finally stopped, I was able to roll away and cry for help. This incident caused a broken ankle, multiple abrasions on my body and damage to the muscles in my back causing a very painful rib cage. These injuries required immediate and ongoing physician care and physical therapy. I truly believe that there should be a safety feature that does NOT allow us to turn the car off while the vehicle is in drive. It was something that was part of the older key start/stop vehicles. I believe that I read that some of the other manufacturers were dealing with this problem so don't know why Honda hasn't addressed it. Why is it not standard on all the new keyless push button vehicles? I know I'm not the only one who had this problem because my orthopedic doctor told me another of her patients sustained injuries with a roll back. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11423242July 2, 2021
SERVICE BRAKES
Premature wear of rear brakes - caliper locks up. First replaced pads at 3 years old, 39000 miles. 2 years later, at 59000 miles, replaced pads rotors and serviced calipers. 2 years after that, at 70000 miles replaced calipers, pads and rotors. 2 years after that, at 90000 miles, replaced rear brake rotors and pads again. 6 months later, at 95000 miles, replaced calipers. 8 months later at 100000, replaced calipers, pads and rotors. The internet forums blame the rear hydraulic hoses for collapsing when warm, locking up the calipers. This time the shop will also replace those hoses. I've only had to replace the front brakes once, pads and rotors, at 90000. Honda has a real problem here and the dealer won't acknowledge it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423031July 1, 2021
ELECTRICAL SYSTEM
There is a wiring harness for automatic mirror dimming that runs out of the front headliner to the back of the rear-view mirror (P/N32155-TLA-A31 32119) that seems to be without sufficient strain relief inside the mirror. On 5/9/2021, I started my CR-V only to have multiple system failure warnings scrolling across the dash. On 5/10/2021, I took the vehicle to the dealership. They found a blown fuse (P/N 38221-SNA-A41) but were not able to determine why it blew. On 5/25/2021, the same problem reoccurred. I took the vehicle that day to the dealership. The only difference was that (at least as I knew at the time) was that both failures happened after I used the remote start function. On 5/26/2021, after many attempts to duplicate the problem using remote start, the dealership contacted me saying they needed to do more troubleshooting. On 5/27/2021, The dealership contacted me saying they had determined the problem was a short in the above-mentioned harness and asked if I had hung anything on it. I mentioned that I occasionally hung my Handicap Placard (net weight 0.7 ounces) on it, but it would also be bumped by the windshield sunshade I use. The service advisor said that the repairs were not covered under the warranty since it was something I did, and not the fault of the vehicle. I asked the dealership to provide me with the damaged harness for my inspection, and the service advisor agreed to that. When the vehicle was returned to me on 6/4/2021, the harness was not in the vehicle, nor, according to the service advisor, in the building. I am an engineer with years of experience in cabling and harnesses, I wanted to see the damage for myself, as well as what physical harness strain relief accommodations were made for it. When the second incident happened, we were near home, and the dealership. It could have happened a week later when we were on our vacation and driving through the middle of the wheat fields of Kansas - stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423132July 1, 2021
ELECTRICAL SYSTEM, SEATS
This is an intermittent problem. The electric driver seat adjusts on its own--this vehicle does not have 1 or 2 position memory option. Several times when the car has been driven and parked (such as at a store, or overnight in the driveway) when returning to the vehicle the seat is in a different position, having moved itself completely forward. This has happened when the car is not running and is not in accessory mode. Yesterday while the car was running, but not yet moving, the seat adjusted itself completely forward, pinning my husband to the steering wheel. The pressure was so great that he could not breathe. It was extremely difficult for him to reach the seat adjustment button to free himself. This could have been a fatal incident if no one was nearby to assist. THIS IS CERTAINLY A SAFETY ISSUE!! There were no warning lamps or messages displayed at any time indicating a problem of any kind. The vehicle has not yet been checked for this specific issue, however it had been through a routine service and dealer safety inspection one week prior to the incident. The dealer is unable to service the vehicle until 7/13/2021. I have an appointment scheduled for that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423138July 1, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Entire system failure occurred while driving on a 4-lane interstate at speeds of 70 mph in congested traffic in air temps of 80 F (sunny). Vehicle lost all power both electrical / mechanical for roughly four to five seconds. There was immediate deacceleration and zero power (electrical / mechanical). Driver's immediate response was to remove hands from steering wheel and removed foot from gas in a state of shock/disbelief. Vehicle then restarted itself and resumed function. Driver was put at extreme risk as well as all other drivers / vehicles in surrounding roadway due to the extreme deacceleration with no warning. Incident reported to dealer who stated they had not heard of such an occurrence and requested vehicle be brought in for a $120 diagnostic check. Vehicle purchased new. Mileage at time of incident 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422916June 30, 2021
VEHICLE SPEED CONTROL
The contact owns a 2009 Honda CR-V. The contact stated that while driving approximately 5 mph in a parking lot, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crashed into two vehicles and a building wall. During the incident, the driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 210,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11422923June 30, 2021
STRUCTURE:BODY
Paint is chipped and fading
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422696June 28, 2021
AIR BAGS
Honda is not honoring their commitment to make service available for the recalls on this vehicle, which includes the Takata airbag. I am attempting to make an appointment at my local Honda Dealer Paragon Honda in Woodside, NY on 6/28. There are no service appointments available through the end of December. I had the same problem about two years ago when I attempted to speak to a person at the dealership. They have made this impossible. Because I live in NYC it is not reasonable to commute to the next closest dealer because that would require bridges and tolls. This is unaccaptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422539June 28, 2021
AIR BAGS
We purchased this car used with just at 40,000 miles and it passed inspection without any codes. After owning it less than two weeks, my son was driving it with his brother in the front passenger seat and they luckily noticed the PASSENGER AIR BAG OFF LIGHT WAS STILL ON even though his brother is 145lbs and should easily activate the airbag system. We took this to the Dealer and they stated that the air bag seat sensor was showing "-19lbs with no one seated in it" and not registering proper weight of passenger. The dealership then reset the sensor mat, but the issue returned within 2 days of getting it back. The Dealer is asking $1,000 to repair this as it is just over the 36 month warranty period. The reason I am reporting this is I own a 2017 Porsche Macan and they have recalled it for the same reason and I see this as a safety issue for the passenger, not a regular repair. Last it is concerning that a major safety system like this can fail in this situation and not show a code or alert the owner of the car better than this light. This MAJOR safety issue relies on the owner/driver to notice the "Passenger airbag off" light is illuminated with a adult weight passenger onboard which is always on when there is no passenger in the car, so this seems like it can lead to situations like this when the system is not working as designed. The location of the light and lack of any other warning can lead to this warning light being missed and people not being protected in an accident by the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422486June 27, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on secondary road. Going approx 30 mph. No vehicle in front or behind. No oncoming traffic in other lane. Car on it's own engaged automatic collison braking system almost throwing me through window. Brought car to dealer. They claim they hooked up to computer and said system was good. Week later driving on highway, every mitigation systems warning lights started flashing on screen indicating they were not working. Also brake system warning light appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422405June 26, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
The passenger and driver doors do not line up to the body of the vehicle which is causing the paint to chip when the doors are opened and closed. The weather seals on the doors are rolling as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422415June 26, 2021
ENGINE
I was driving 20 or 35 mph when the engine stopped unexpectedly. Also the steering wheel was stiffed. It simply shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422244June 25, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I was driving and then the car wouldn't go, seems like a fuel pump issue. There is a recall on fuel pumps for this year but according to Honda and this site mine is not effected. I disagree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422245June 25, 2021
ENGINE
Vehicle stalls when driving, power steering, tire pressure, and check engine light all come on, but when mechanic checks there’s no codes popping up. Then vehicle stalls again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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