Honda CR-V Complaints

16,579 consumer complaints on file.

#11444810December 23, 2021
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle is advertised at "36-40mpg" (36 highway, 40mpg city). I am averaging (AT BEST) 25mpg. I reported the issue to Honda Corporate and they advised I take it in to a dealer. I took the vehicle into the dealer I purchased the car from and was told "we drove it around for a few minutes and everything is fine with it." The dealer advised there was "no problem" and "nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444811December 23, 2021
POWER TRAIN
The car periodically shudders during acceleration on smooth road services over the last 2 years. Initially, I thought the vibration was due to changes in road surface. However, I notice the vibration or shuddering occurs with acceleration-in 2nd or 3rd gear. When I take my foot off the gas pedal, the vibration/shuddering disappears. Other family members were telling me this is a transmission problem when this problem first occurred. On Honda vehicle blogs, I see this complaint is echoed by other 2013 Honda CRV owners. I contacted Honda today. They told me there is no national campaign or recall for my vehicle regarding this issue. They will create a case for this complaint but at this time, they will not offer me assistance with the repair. CRV's from other model years have had this issue and recalls were initiated. Please offer me the same support from Honda for the same problem. Years ago, we had a 1991 Honda Accord that developed a transmission problem. We arranged for the repair of the transmission. Years later we found out there was a recall for the same issue for which we were not notified. After many calls and letters, Honda eventually reimbursed us for that repair. Please assist us with our current problem. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444884December 23, 2021
EXTERIOR LIGHTING
Driver's side low beam light went out. High beam and marker lights remained in working order. Spontaneously came back on. A few days later 12/23/2021, both the driver's side and the passenger side front low beams did not illuminate. Again, the high beam lights and marker lights remained in working order. I tapped the plastic on the lens, and both of them came back on. Vehicle is available for inspection upon request. Having no lights creates a serious safety problem in the darkness of night. I have not taken it to the dealer or independent mechanic yet. No officer, manufacturer or others have inspected the vehicle. No warning lamps illuminated and no messages were visible on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444746December 22, 2021
FUEL/PROPULSION SYSTEM
While driving on a busy interstate in the rain my car completely lost power and started sputtering. It felt like it was out of gas, however, the gas light was not on and I had about 1/4 tank of gas. I was only able to make it to the on ramp and not completely off of the interstate. Once the car was shut off it would not restart. We had it towed to the dealership where we still have an extended performance warranty. It was a Saturday night so I did not hear from the until Monday morning. The service tech said they believed it was out of gas but I explained there was no warning and shouldnt have been out of gas. When the tech called back he again said it was out of gas and that was it so I pushed to do more. The manager called back the next day and stated since i have an extended warranty they will run diagnostics. That came back it was the fuel pump module. This has been recalled on other 2018 Honda CRV's but my VIN was not included. The tech acted like he was not even aware there had been a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444111December 17, 2021
SUSPENSION
The driver side rear suspension trailing arm assembly to the chassis frame rail. Yes, it is available for inspection. Loss of control of the vehicle. A Pennsylvania licensed inspection technician informed us of the severe corrosion of the chassis frame rail on Sept. 23, 2021. No inspections have been made after the failure. We contacted Honda Customer Service regarding the corrosion before any failure, they did not schedule any inspection o the concern. Honda has not returned (4) telephone calls we made to them after the failure. There was no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444123December 17, 2021
STEERING
The contact owns a 2014 Honda C-RV. The contact stated that it was two components (upper control arm) that seemed to be a part of his steering, one on each side, that appeared to be rusted. The contact stated that he had no issues with his vehicle currently, but was concerned about his safety in the future since it is a part of the steering system. The contact stated that he contacted the dealer who advised him he would have to pay out of pocket to get his vehicle diagnosed and that there were no recalls concerning the vehicle or steering. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444130December 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2012 CR-V was purchased on 4/9/16 with 36,000 miles. During the first winter a startup problem became obvious that was covered and repaired by Honda due to a recall for the faulty Variable Timing Actuator. VTA was replaced on 3/2/17 with 41,000 miles (5000 miles later). During the winter of 2019 symptoms started to sporadically reappear. The same part is failing. A newer upgraded part was supposed to replace the original faulty part the first time. I am now told that Honda will charge me $1000 to replace this part again. Due to Covid the car was barely driven and repair was secondary to other life circumstances. It has become noticeable once again this winter.. the same part should not be failing if it were remedied the first time. Am I to understand that I will have to replace this part every two years on my own dime because Honda is replacing the same faulty part? I would like Honda to replace the faulty part with one that is not guaranteed to fail again. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444027December 16, 2021
ELECTRICAL SYSTEM, ENGINE
Starter motor failed at 40000 miles.Unable to start car on road at night. Dealer replaced $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444032December 16, 2021
SUSPENSION
While driving my 2008 CRV this morning, the right rear wheel became disengaged from the frame rail. When I had it towed to a local garage, the mechanic took one look and said that corrosion had allowed the rear control arm bolt to rust through and that is could probably not be repaired. We went to his computer and punched in recall information for my car. He said that there had been a recall for this extremely dangerous flaw but that it was limited to Canada. That makes no sense to me. I could easily have been in a very serious accident, as there was virtually no warning that this would happen. I’ve been researching this issue since I returned to my home, and there are 100s of complaints about this exact issue! Please help me understand how this has not generated a Honda recall. Thank You!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443898December 15, 2021
ELECTRICAL SYSTEM
THE DOOR LOCKS ARE NOT FUNCTIONING PROPERLY. I HAD A CHILD IN MY CARE WHEN AT ONE TIME THE DOORS WOULD NOT OPEN AT ALL. THANKFULLY ONE WINDOW WAS DOWN AND ALLOWED ME TO CLIMB THROUGH AND GET TO THE BABY. I HAD TO CLIMB THROUGH TO THE BACK AND MANUALLY GET THE BACK HATCH TO OPEN. THE DOORS WOULD NOT UNLOCK. THEY WILL UNLOCK NOW BUT THE REAR DRIVER DOOR WILL NOT LOCK AT ALL. THE LOCKS LOCK AND UNLOCK AS I AM DRIVING AND HAVE A HORRIBLE BUZZING NOISE. THESE LOCKS ARE NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443928December 15, 2021
STRUCTURE:BODY
MY REAR PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE OR INSIDE. THIS POSES A HUGE SAFETY ISSUE!!! ALSO THE TAILGATE ONLY OPENS ON OCCASION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443671December 13, 2021
VISIBILITY/WIPER
After cleaning window, I knocked the wiper blades back on the windshield & the far-weighted end of the wiper blade cracked the windshield so badly that it needed to be replace, about 2 fourteen inch cracks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443684December 13, 2021
ENGINE
The oil leak from oil pan seal and timing chain tensioner seal area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443337December 10, 2021
EXTERIOR LIGHTING
WE HAVE A 2020 HONDA CRV LX -PURCHASED NEW. THIS IS OUR SECOND HONDA VEHICLE, THAT HAS THE SAME DEFECT, POOR HEAD LIGHTS. NIGHT DRIVING IS A NIGHTMARE AND WE LIMIT IT AS MUCH AS POSSIBLE. HIGH BEAMS AND LOW BEAMS ON A DARK STREET ARE DRIVING AT RISK. SEVERAL HONDA CRV LX OWNERS ON OUR STREET HAVE THE SAME NIGHT DRIVING EXPERIENCE. I CONTACTED THE DEALER STAFF REGARDING THIS SAFTEY FAULT, BUT THE RESPONCE WAS "I NEVER HEARD ANY THING ABOUT THAT ! ? THEY NEED TO BE UPDATED ! THIS IS A GREAT VEHICLE, HAD PRIOR GREAT DEALER SERVICE, WE HAVE BEEN TREATED AS FAMILY, FROM THE OWNER ON DOWN ! BUT MY WIFE AND I HAVE DANGERIOUS VEHICLE AS I HAVE FOUND OUT THRU RESEARCH. JACK J. SWIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443352December 10, 2021
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
The contact owns a 2017 Honda CR-V. The contact stated while driving at an undisclosed speed, the brakes independently engaged. The braking assist warning light was illuminated. The vehicle was taken to the local dealer where the software was updated, uninstalled, and reinstalled. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to the dealer for additional diagnostic testing. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443365December 10, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During driving, all warning lights flashed on the dashboard suddenly. Reverse car caused it to have lost power, stall. Regular maintained with low mileage. Dealer rest something but did not explain what were the exact causes. I am afraid it would happen again to cause dangers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443411December 10, 2021
ELECTRICAL SYSTEM
Battery will drain overnight and will not retain enough charge to even unlock the doors. Battery tested by two auto part stores and determined the battery is ok. Took vehicle to Honda and said they found no problem. Problem occurred again the same night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443144December 8, 2021
VEHICLE SPEED CONTROL
At times when I press down on the accelerator, the car tries to cut off! I have had times where I have come close to getting hit by another car. Don’t know if anyone else is having this problem but I really like my car. I am scared that I am going to get hit when the car tries to stall when I push down on gas pedal. Thank You for taking the time to hear about my situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442676December 4, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have had my car immediately stop with a hard brake when there isn’t a car in front of me. It has happened four times in the past quarter. The last time was this past week when my car braked suddenly gong 40 miles per hour on a busy street. Luckily there wasn’t a car in front of me or to the back of me. It would have resulted in an accident. The car also did the same thing on I-15 Highway a month ago when my husband was driving. It stopped suddenly with no obstruction or car ahead of him. It was frightening. Luckily there was not car to the back of him or there would have been an accident. I called the dealership and talked to my service advisor. He said there’s nothing they can do unless they can get the problem to replicate. It will be difficult to replicate the issue in a 10-minute look of the car when it happens so intermittently. I am pleading with Honda to take this seriously. There WILL be an accident, death or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442558December 3, 2021
POWER TRAIN
The shift button broke off the handle to control drive train and car was in drive. Could not turn engine off or shift to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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