Honda CR-V Complaints

16,579 consumer complaints on file.

#11442480December 2, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 40 MPH, the automatic braking system activated randomly which caused the vehicle to brake suddenly. The contact stated that the brake warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure but offered no assistance. The failure mileage was 44,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442496December 2, 2021
ELECTRICAL SYSTEM
All of the ADAS Warnings go off on the dash-every one. It turns on and off randomly and lasts from hours to weeks and I’m not sure what the cause is. The dealership has told a few things but the main one was over the phone saying it could be due to obstruction of the sensors-snow/ice or something of that nature but it happens even when it’s clear all the time. Recently, when the sensor system has been “working” on the highway, the brake system activated itself slowing my car down and a warning came up on my dash that said to Brake but there was nothing on the sides or in front of my car, only behind me! And it happened without warning. It’s been persistent despite weather conditions. This has happened numerous times, I’d say at least 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441988November 29, 2021
AIR BAGS
The SRS light in my Honda CRV recently went on, and remains on, when the vehicle is in operation. Last week, I took the car to Honda of Princeton (local Honda dealer), who diagnosed the problem as a DTC 15-3 Faulty OPDS Sensor, and further explained that this faulty sensor could potentially cause the passenger-side airbag (replaced in a prior Honda CRV recall) to NOT deploy in the event of an accident. Indeed, the repair documentation included a dealer statement that I had been made aware of the issue. I paid for this diagnostic work, which was overseen by [XXX], who is a service lane manager at the dealer (Tel: [XXX]). The dealer said it would NOT assume financial responsibility for the replacement of this faulty sensor since the defect is not currently the subject of a Honda product recall, and stressed that this defect is not covered by the various Honda airbag recalls, even though the faulty sensor could impair airbag deployment in an accident. This faulty sensor may cause non-deployment of the passenger-side airbag, and it would therefore seem self-evident that the defect places the safety of any front-seat passenger in my Honda CRV at grave risk. Today, I called American Honda Motor Company (Tel: 888-234-2138) concerning the faulty sensor, and spoke with "[XXX]", who opened Case #[XXX] based on our call. [XXX] said the faulty sensor is not currently the subject of a Honda product recall. She also confirmed (I had already found the bulletin online and asked about it) that the Honda CRV's faulty OPDS sensor was the subject of Honda Service Bulletin 06-006, which extended the warranty to 10 years for the faulty sensor, but she noted that the faulty OPDS sensor was no longer covered by this service bulletin or warranty. [XXX] said that American Honda Motor Co. would not assume financial responsibility for the faulty OPDS sensor on this basis, but suggested that I try to 'work with' the local Honda dealer to address the problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442027November 29, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
All the alerts are going off on the car. Brakes, safety, transmission you name it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441888November 28, 2021
ELECTRICAL SYSTEM
The door lock actuator has malfunctioned in my 2011 Honda CRV and this is not covered under a recall or warranty. This has caused my vehicle doors to not be able to open as well, my hatch will not unlock to enable me to open that. There was no warning or any other symptoms prior. From a safety perspective, if I were to be in an accident and have passengers in my vehicle, they would be unable to exit the vehicle if they were in the backseat of my vehicle. Also, how do I know that this won't eventually affect the drivers door which will then cause me to not be able to exit the vehicle in the event of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441578November 24, 2021
SUSPENSION, ENGINE
The contact owns a 2013 Honda CR-V. The contact stated that while driving 25-35 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441612November 24, 2021
ELECTRICAL SYSTEM
The BCM module of the vehicle can fail unexpectedly and cause a complete drain of the vehicle battery overnight. Specific part number of the component: 38809-TMM-A21
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441416November 23, 2021
FUEL/PROPULSION SYSTEM
honda crv 2017 touring vehicle with 1.5 engine. On several occasions he has lost the acceleration force, he feels flooded, I had to stop at the side of the road, turn off the vehicle and turn it on again to be able to go to a safer place, I have already visited 2 authorized Honda drivers and my mechanic personal ! I have bought original parts and nothing to stop the problem. I have spent thousands of dollars changing the injectors, pipe set, manifold, throttle body, spark plugs ect. for two times now and this is my 3rd time and still the problem continues. I have been afraid to drive the vehicle because I am risking my life by not knowing when it might happen again, I do not drive with my children in fear, I have had to stop working because of everything that happens. I'm even thinking about changing my vehicle and never buying a Honda again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441417November 23, 2021
ENGINE, SUSPENSION, UNKNOWN OR OTHER
my car started to feel like it rides rough and uneasy. I herd a loud pop inside from the engine when reversing out of my parking stall. It sounded like something inside the suspension or the engine: The engine also feels off and not running like it should. The tire warning also keeps coming on and i replaced all the tires already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441485November 23, 2021
ELECTRICAL SYSTEM
when starting the car, the display panel behind the steering wheel that displays the speed/tachometer, speed control info, general status etc was dark (blank) It came back on after about 10 mins on the road but then after turning the car off, then on it several times that day would not come back on. It happened to my wife on 21 and 22 November but after restarting the car the screen came back for her. I have not taken to dealer. that is scheduled for Tuesday next week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441501November 23, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Recently my 2017 Honda CRV started flashing these 3 warning 1. Road Departure Mitigation System Problem 2. Adaptive Cruise Control Problem 3. Collision Mitigation System Problem. But once in quarter these warnings flash but after engine power off/On warning message goes away. Last week when I was driving on the Interstate Highway, All of sudden this warning flashed, after a while I stopped at a service station. Off/ On the engine but all of the 3 warnings didn't go off. From a safety point of view Cruise/Collision Mitigation/Collision Mitigation Control is very important on Highway. At-least these features prevent and keep you alert while changing lanes, apply proper braking system on the highway from safety measure. The vehicle has not been driven more than 42k miles in the last 4 years. Although the 3 year 36 miles standard warranty is already passed. Today when I went to the service center after diagnosticians they mentioned that the Cruise control sensor has failed due to these issues. Due to pandemic the supply chain is impacted and part is not available. So I ordered the part to the service center. The BRAKE SYSTEM light is also on. Similar issue occurred sometime in 2018 after purchase of the new car in 2017. Initially I informed this issue to the service center. Case no was open with Honda - Case # 06624477. But the issue was not able to be replicated, the service center people told me that the software is updated and that it is not going to flash again. Looks like these new generation cars start creating problems once it completes its life cycle of 3 years and 36k miles warranty period. At least going for a new car was for peace of mind, but looks like this went the other way for me. Last 6 month back I had to get repaired the complete Air conditioner unit, service center people mentioned that AC hose pipe has leakage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441373November 22, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 1999 Honda CR-V. The contact stated that the vehicle would lock the doors automatically without warning. The contact stated that she was concerned that they would not be able to open the doors manually during an emergency event. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to a dealer to be diagnosed. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441180November 21, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The center navigation/infotainment system failed at 436 miles. This prevented all functionality including the ability to use any climate control functionality and the backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441001November 19, 2021
AIR BAGS, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2020 Honda CR-V. The contact stated that while his wife was attempting to park the vehicle at 1 MPH, the vehicle independently accelerated without warning. The vehicle jumped a curb and crashed into a tree which stopped the acceleration; the contact, who was in the passenger seat, was able to place the vehicle into neutral and shut off the engine. The contact stated that the airbags did not deploy upon impact. The police were called the scene and a police report was filed. The contact was able to drive the vehicle back home despite the severe front-end damage. The contact was also able to drive the vehicle to an independent body shop as several warning lights had appeared on the instrument panel which he linked to the accident. They remained in the possession of the body shop for repair. The contact and his wife sought medical treatment from a doctor where his wife was treated for a large lump on the back of her head and the contact was diagnosed for chest contusion after having a chest X-ray. The dealer was notified of the contact of the failure and was informed that they do not perform body repairs. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,500. Consumer stated the total repair cost of the car was $10,446.10.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11440884November 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a 2021 Honda Crv Awd. On 11/14/2021 the Forward Collision Avoidance System engaged . I was stopped at a red light and when the light turned proceeded in 30 feet the system engaged. There was no car or pedestrian in front of me. The car beeped and brakes engaged. Luckily the car behind me was able to stop. Like another car with the same problem brought it to the dealer and was told they couldn’t find anything was wrong. They did lower the sensitivity of the sensors. The also said that a leaf could set it off. My wife is not comfortable riding in the car now. She fears that it could happen on the HiWays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440758November 17, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2017 Honda CR-V. The contact stated while driving 70 MPH, the warning message "Brake" illuminated, and the vehicle inadvertently engaged the vehicle decelerated. The contact stated that she released and then depressed the accelerator pedal and continued to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that the failure reoccurred while driving. The contact stated that the vehicle engaged the brake pedal independently and completely stopped the vehicle. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure because the OBD reader could not read any codes. The manufacturer was notified of the failure and advised the contact to follow up with the dealer for diagnosis. The vehicle was not diagnosed or repaired. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440808November 17, 2021
STRUCTURE:BODY
While driving on the highway at 50 miles per hour, the tailgate opened by itself. The tailgate has opened by itself on five separate occasions, but three of them while the car was parked. Two of them while the car was moving. The first one at 15 mph and this second one at 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440811November 17, 2021
ELECTRICAL SYSTEM
My rear passenger side door lock randomly unlocks while driving and it won't lock when I park the car. Our son is 3 years old who sits in a car seat in the back. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440676November 16, 2021
ELECTRICAL SYSTEM
Bottom Line Up Front: The service advisor at Chapman Honda here in Tucson told me this morning (16 Nov) that passenger door locks and hatchback locks that freeze in the locked position (and can NOT be opened by anyone inside or out) sometimes happen with older Hondas (over 10 years). Really? This is a VERY serious safety issue. If what the advisor said is true, then there are potentially many thousands of vehicles that need to be immediately recalled. Timeline: On 11 Nov 21, without any warning whatsoever, the door locks in our 2009 Honda CR-V froze in the locked position. Passenger door and hatchback. My wife has serious back issues and we are thankful this did not happen, for example, when I was driving her to a medical appointment. I immediately called Chapman Honda, Tucson and was able to set up a service appointment for 9:00am, Saturday, 13 Nov. 13 Nov: As soon as I drove the car into the service bay, the frozen locks "un-froze" and operated correctly. The service advisor said he would have the doors checked anyway. They lubricated the doors and I left the dealership. 15 Nov: On the way to pick up a handicapped friend to take her to lunch the same door locks froze AGAIN. Fortunately, it happened before her friend was picked up; she had to sit in the back seat. My wife was very worried her friend would be trapped in the back as well. That same afternoon my wife took the CR-V back to Chapman Honda and left it for overnight servicing. 16 Nov: The service advisor called to say door lock actuators in both front doors would have to be replaced. Cost: $952.05! (including a 10% veteran’s discount) For the greater good and safety of all “older” Honda CR-V owners, it would seem this door lock actuator issue merits investigation. Very Respectfully, Lindsey Arison Lieutenant Colonel, U.S. Army, Retired GS-15, DoD, Retired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440711November 16, 2021
FUEL/PROPULSION SYSTEM
My car dashboard went crazy, all lights lit up and various problems flashing. Took my car in and today they are telling me a fuel injector problem will cost $2,500 to repair. That they have never seen this. However, when doing research the 2017-2018 Honda CRVs are having issues with this and yet a safety recall hasn't been issued.? This is my 3rd Honda and will probably be my last. Very disappointed in this one. Nothing but issues. Tire pressure monitor system is screwed up as well that started after it was a week old. If a vehicle is having issues, why isn't a recall been made?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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