Honda CR-V Complaints

16,579 consumer complaints on file.

#11448027January 19, 2022
UNKNOWN OR OTHER
Spontaneous sunroof shattering/explosion. While driving on a highway the sunroof on my Honda 2020 CRV AWD vehicle suddenly shattered and blew out completely. As I was on a two lane busy highway - I-80 going East 2 miles south of Colfax I had to slow down and exit after driving 2 miles and find the frontage road. There have been many owners of Honda's that have experienced the same event. Honda should be responsible for installing faulty glass in their sunroofs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448086January 19, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
System Failure: Fuel Emissions System Problem and all other warning lights are on. Safety: Cruise control does not function and automatic breaking does not function. Dealership: Yes, the problem was reproduced even after the spark plugs and rocket arm assembly were replaced inside the limits of the 6 year unlimited mileage warranty. The dealership acknowledged that 5 or 6 other customers were in with similar complaints this month. Others: an independent garage inspected the vehicle and confirmed that a warranty should cover this problem some 8 months ago. Indications are a weak cylinder may be the root cause of the fuel emissions system problem in addition to the fuel injectors and pipes. Warning lamps, messages and other symptoms were present prior to the failure and appeared well before the manufacturer's warranty expired. The dealership we purchased the vehicle from failed to locate the problem and did not repair when we first discovered the problem and brought the vehicle in for repair in 11/2020. We recently contacted Honda Corporation directly and they gave us a case number for reference while they review this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448107January 19, 2022
UNKNOWN OR OTHER
The sunroof exploded on November 22, 2021. It happened as I drove under an overpass, so I thought it was the result of something falling on to it. But when the repairman couldn’t find anything within the glass, I didn’t know what to think. Then I saw a story, that was done in 2012, about exploding sunroofs on the news. My experience was similar to that of the people interviewed. The sunroof has been replaced by my insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448124January 19, 2022
ENGINE
MY CRV was at 127,829 miles I took it in to the dealership and told the service advisor the CRV was making a clicking sound CRV was slow to accelerate on entrance to a highway the engine light would come on at a stop light momentarily the CRV dashboard read 70 percent used oil. The dealership said the CRV was down 2 quarts of oil and did an oil change. The last oil change was done at 125,474 miles the CRV was not making any noise after that oil change. The car is definitely burning oil because it had only been 2355 miles since the last oil change was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447912January 18, 2022
ELECTRICAL SYSTEM
Online you can see everyone seems to have this problem to the point there's a class action suit going on I think. My battery died several times while still under warranty but the dealer said this is NORMAL for it to die after sitting for a week and some / many die after 3 days!! I feel this is VERY dangerous! What if it dies after say a trip and you're off site parked in a bad area? Or in bad weather? They did not replace and of course as soon as the warranty ran out it died for good and I had to replace it. I feel this should be looked into as a serious problem. Jim PS - I had reported a problem w/ the collision system a year or two ago....it's still fluky. Just this week it auto slammed on the brakes when I truck was on a bend in front of me so it thought I was going to hit him?? Then it happened on an Interstate! A vehicle coming on via the onramp triggered it at 70 MPH! Not a slam though but scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447951January 18, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
I put my car in Drive after I got the green light to exit the car wash and the car surged forward and continued accelerating, knocking over several installations and going over a median separating the car wash from the roadway. The car ended up on the roadway, finally slowed down by multiple collisions and I was able to get control of it and get it parked and wait for the police to come. By some miracle, no-one was hurt, but the car was completely out of control. It just wouldn't stop or slow down. It was the most bizarre experience I have ever had and I fear it will not or cannot be investigated. I have informed my insurance company and my hope is that they can find something showing that the car malfunctioned.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11447726January 17, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I don't know what's wrong with it, it has been shuddering on low speeds. I just bought it yesterday and I'm devasted that I just got a 16,000 car and the same night I'm driving it and it's doing this. I have done research and this is no doubt a defect in many other people's car. This needs to be addressed how is this not a serious defeat and safety issue. You start off or pull out from a red light and it doesn't want to go, this IS a safety/accident concern. Please respond and please help. Honda has always been one of the best vehicles I have owned 5 in my lifetime, but I seen many many reviews with people pleading for Honda to fix this issue and they are turning their backs...not good for Honda to say the least. Regards, Teresa
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447750January 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle has 3 malfunction warnings that come up - Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, and Collision Mitigation System Problem along with the brake system light on. I have had the vehicle at the dealer for repairs 4 times, it has happened again a few more times and I am bringing my vehicle back to the dealer again for the fifth time (on 1/18/22). It happens randomly and has been persistent since November 2020. The district rep for Honda (Arizona) is aware of these issues. I have been offered no other solution except to bring the vehicle back in again (for the fifth time).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447700January 16, 2022
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I bought this car from Honda and I had to bring it back three times within the first 30 days for them to fix a window that was making a noise I also asked him if he could please take a look and drive my car because whenever I break or I’m trying to speed up my car seems to stall and the engine can’t catch up and then all of a sudden it bucks forward of course they said they cannot find the issue they will call the manager and no one has ever called me back to fix this issue I looked up recalls I don’t know if there is one on this vehicle or not but I need some help
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11447642January 16, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Purchased used at 64,000 miles. Second day of ownership/operation vehicle began stalling while in operation on the road. This happened when coming to a stop, when accelerating from a stop and while at high speeds on the highway. I am not sure if th problem is caused by drivetrain, fuel delivery, engine, or electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447589January 15, 2022
POWER TRAIN
- While driving, sudden smoke from the engine and burned rubber smell occurred. - Upon pulling over, the drive belt was atop the engine burned cut. - Diagnosis by an authorized Honda dealer revealed the water pump seized thereby snapping the drive belt. Mileage on vehicle 33,849. Summary: - The water pump seized suddenly with no warning. As a result, the drive belt/serpentine belt melted and snapped while driving. This occurred for no known or commonly seen reason at such low mileage. with absolutely no warning lamps, messages or symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447602January 15, 2022
ELECTRICAL SYSTEM
Wire harnesses failed on both the driver and passenger side rear doors. These wire harnesses control the lock/unlock, window, and speaker functions of each door. The failure was premature cracking/breaking of the electrical wires controlling the aforementioned functions. There are two safety risks. One is the fact that the rear doors will not lock when either a) the vehicle accelerates and all doors automatically lock or b) the driver goes to lock the doors by engaging the lock function on the driver side front door panel. Related, the rear doors will not unlock when either a) the vehicle is set to Park or b) the driver goes to unlock the doors by engaging the unlock function on the driver side front door panel. In an emergency or other time sensitive situation, this would prevent timely egress from the vehicle (especially with children in the rear seats). The second safety risk is that the up/down functionality of the windows which would prevent either a) timely egress in an emergency or other time sensitive situation or b) temperature control via natural air flow. The components have been inspected by my mechanic and will be replaced with OEM parts at a somewhat significant cost including parts and labor. It has not been inspected by any other party. The symptoms first appeared about three months ago. Symptoms include a) doors not unlocking when vehicle is set to Park and b) windows not engaging (i.e. going up/down).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447631January 15, 2022
STRUCTURE:BODY
Good day, I bought my Honda CRV last summer. In October, I was driving on an on-ramp to the expressway and the hood flew open. I filed an insurance claim with Farmer's for the repairs. It was repaired to the original specs. I saw where other Honda models have been recalled for this issue. There was no reason for the hood to fly open, I had no recent needs to open the hood at the time. I thought it prudent to bring this to your attention in case the Honda CRV has the same type of hood as the other models recalled. I was fortunate the incident in October had no injuries and did not compromise safety for other travelers on the road. However, there may still be risk for another occurrence if it is the same problem as the other models. I appreciate any information or guidance that will help ensure my Honda is safe to drive. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447444January 14, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The driver's side sun visor will not stay up in the correct position it keeps falling down causing visibility issues. when I'm going down the interstate at 70 miles an hour and The driver side sun visor decides to just go from the correct position and fall down into my line of view especially at night there's a couple of seconds there where my eyes get taken off the road to deal with it and that shouldn't happen. I consider this to say the issue it's no different than your phone ringing and looking down to see who's calling because when it just falls down in front of your face those couple of seconds something could happen. I get my Honda CRV serviced regularly at the dealership and I've mentioned it to them and they've offered to let me order one and pay for it and they would put it home but I'm still paying the car off. So I guess my only option is just to take it off completely not replace it and then just hope that the sun isn't really bright one day and calls me to get an accident because I'm blinded because I don't have a sun visor anymore
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447484January 14, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
IN COLD WEATHER TRUNK WILL NOT OPEN. THE ONLY ACCESS TO THE SPARE TIRE AND TRUNK IS CLIMBING OVER THE BACK SEAT. THIS PROBLEM IS REPORTED BY OTHER OWNERS OF THE 2016 CRV ON THE INTERNET. I LIVED IN SOUTH FLORIDA AND RECENTLY MOVED TO A COLD WEATHER CLIMATE FOR WORK. IT IS COLD IN NORTHERN VIRGINIA AND I CANNOT OPEN MY TRUNK. WAS ABLE TO SEE THAT MANY DRIVERS HAVE THIS PROBLEM WHEN I DID A INTERNET SEARCH. I FOUND A SERVICE BULLETIN 16-063 ON THE INTERNET. IT IS A SAFETY HAZARD BECAUSE ONE SHOULD NOT HAVE TO CLIMB THROUGH THE BACKSEAT TO GET INTO THEIR TRUNK. IN CASE I HAVE A FLAT TIRE I WILL NOT BE ABLE TO LIFT THE TIRE OUT OF THE TRUNK OVER THE BACKSEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447490January 14, 2022
ELECTRICAL SYSTEM
My driver power window switch melted and failed in the same way described in the current recall for the same model and year vehicle, just not under the SHS vin numbers that are covered. I suspect this recall should cover more cars than previously thought. I noticed this problem after heavy rains, first my windows stopped rolling up and down, then I began noticed a burring/melting plastic smell coming from the drivers door. I took the door apart and tracked the smell down to the power master switch. After inspecting the switch, it was indeed the switch that melted on the circuit board. It seems to have damaged the driver wiring door harness as well, also like the current recall states. All just as described in the current safety recall which I have attached below. **Safety Recall: 2002-06 CR-V Driver’s Power Window Switch (Only VINs that start with SHS) ''under severe conditions, water or other liquid may enter the driver’s window and reach the power window master switch on the door panel. Liquid in the switch can damage the switch’s printed circuit board (PCB), causing the switch to fail. In rare cases, the damaged PCB creates a short circuit that overheats the switch connectors and melts them, leading to a possible fire.'' All affected vehicles, even those previously repaired under S/B 12-067, must have the driver's power window switch replaced under the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447316January 13, 2022
ELECTRICAL SYSTEM
Bought new 2017 Honda CRV in 2017. Battery drain left me stranded at long term airport parking after 3 days of parking. I got it fixed at a Honda dealer with a TSB. Now battery dies and needs to be replaced about every 2 years. I've had to replace the battery 3 times already. This is unacceptable. Honda knows the battery size is insufficient.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447360January 13, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2014 Honda CR-V. The contact stated while parked and attempting to open the rear lift gate, the lift gate failed to open. The contact stated while depressing the button on the rear hatch handle in cold weather, the lift gate failed to open. The contact stated that the vehicle was taken to the dealer who was unable to diagnose the failure as they were attempting to diagnose the failure in a warm shop. The contact stated that the rear lift gate electrical mechanism in the handle was replaced; however, the failure recurred in cold weather. The vehicle was then taken to an independent mechanic who replaced the lift gate electrical mechanism a second time. The contact stated that the failure persisted in cold weather. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446896January 10, 2022
STRUCTURE:BODY, SUSPENSION
I OWN A 2010 HONDA CRV EX. The rear sub frame that carries the axle and suspension on the left side broke while making a left- hand turn from a restaurant. The sub frame that attaches to the unibody had rusted and the bolt connecting the suspension had pulled the frame section out. The car was inspected by my insurance company AARP Hartford and denied payment. They considered this a mechanical issue. The suv was towed to Honda North in Butler PA where we bought the vehicle new for inspection. They also said it was a rust issue one of which the service manager has never seen in 30 some years working at Honda. He referred it to the area manager who said the same. They too would not repair or offer compensation monies. I found there is a recall in Canada for the same problem. The vehicle has always been garage kept in a heated area. There is no rust on the rest of the body. I was lucky that we were only going about 10MPH when this incident happened in Franklin PA. Two days prior we were driving on 79 South heading to Pittsburgh PA and going 65/70 MPH. Thank God it did not happen then. We do not have any repair estimates from the Honda North people, they simply said it was not something they would repair. I am still waiting for documentation from our Hartford Insurance claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446780January 9, 2022
FUEL/PROPULSION SYSTEM
Merging onto highway and car completely stalled. I almost got rear-ended by tractor trailer behind me. All warning lights went on. I shut down and restarted the engine and car will not go above 55mph. Dealer says one of my fuel injectors is bad so they all need replacing. This a huge hazard to anyone driving this vehicle due to faulty fuel injectors as many other owners have complained about which can lead to sudden stalling and vehicle collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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