Honda CR-V Complaints

16,579 consumer complaints on file.

#11540941August 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Randomly all sensors will come on, won’t be anything wrong and sensors will stay on. Can’t tell when you have emergency break on during this. Researching and it happens to a lot of Honda CR-V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540960August 26, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 8/25/23 around 6:45am, I was exiting the gas station parking lot going around 15mph, and the car slammed on the brakes. The abs engaged itself even though there was nothing in front or around me. I knew I didn't step on the wrong pedal, because the abs indicator that says "brake" came on and this only comes on when the abs senses something in front of the car. All the stuff on my seat flew on to the floor. This happened once before a few years ago. A few times in the last few years, the car has been glitchy and "brightness" starts blinking uncontrollably on the screen. Sometimes if I shut off the car for a few minutes it will resolve but sometimes not. We purchased the car new and have been the only drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540868August 26, 2023
STEERING
Steering gearbox failing, confirmed by Honda dealer. There was a recall on this model but this vehicle was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540667August 25, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On three separate occasions, I was driving on the highway and lost power to accelerate causing a safety issue as I was on a fast-moving highway and had to find an exit or pull over. The three times were September 22, 2022, March 23, 2023 and July 23, 2023. The first time I had it towed to Hennessy Honda in Woodstock, GA. They were unable to determine anything was wrong. The second time, I pulled off the highway, waited 5 minutes and then was able to start and continue to my neighborhood mechanic, Bridgemill Auto Repair in Canton, GA. Again they found nothing to explain the loss of drive power. The third time I was able to get off the highway at a nearby exit and, again, waited for 5-10 min before starting and resuming. When I saw the recall notice on 2020 Honda CR-V Hybrid Recalls, I realized this must be the issue. I brought my car to Ed Voyles Honda in Marietta, GA near my job on August 21, 2023 to have it checked out. They said that this was not on the list of recalls, but if it happened again to bring it back to them to have it checked out. I do not want to wait for this to happen again as this is a safety issue and has obviously happened with other 2020 CR-V Hybrids such as mine. I drive 45 minutes on major highways to work daily and can never be sure when it will happen the next time if I will be able to manage to avoid a crash causing injury to me, occupants in my car, and other cars on the highway. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540780August 25, 2023
SERVICE BRAKES
Complete brake failure while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540795August 25, 2023
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540802August 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2 occasions the automatic braking system has kicked on for no apparent reason. First time my husband was driving at 55 mph on route 33, passing the exit to route 42. It kicked on twice. Second time I was driving at 50 mph on route 203, a country setting, no cars in front either coming at me or driving towards me. No animals around. It kicked on for no apparent reason and slowed the car way down. My fear is that we could be rear ended. If a person we’re riding in the car, unbuckled it could throw them around in the car and cause injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540852August 25, 2023
SUSPENSION, UNKNOWN OR OTHER
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540674August 25, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Lane keeping/departure function could easily lead to an accident IMO. 1. Operation is either somewhat random, or uses complex rules to determine how to behave in differing circumstances, making it feel unpredictable. 2. Steering correction force can last too long, resulting in over-correction (could push you into oncoming traffic). 3. "Normal" setting is virtually useless—no correction until one is almost half into opposing lane. 4. On a road with no outside line, the feature could easily push the car off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540452August 24, 2023
SUSPENSION
I don't know what is going on. I hope I don't have any problems I worked hard for this car and now it a rust bucket and I can put my grandchildren in harmsway. I've always wanted a Honda crv and now look. Disappointed Douglas Hammond
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540493August 24, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated that he was able to restart the vehicle; however, the vehicle failed to exceed 5 MPH. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact stated that he was then made aware of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, upon notifying an unknown dealer, he was informed that the VIN was not included in the recall, and he would be charged a fee for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540497August 24, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving in clear conditions in the evening, the collision mitigation braking system suddenly engaged and activated the brakes bringing the car to a very sudden stop. There were no obstacles, cars, or any reason at all for the system to activate. Nothing was in front of the car, there were no other vehicles in the other lane, there was no glare from the sun, no animals, nothing. I was traveling at approximately 45 miles per hour on a straight, smooth paved, three lane road. The brakes were fully engaged by the cmbs system for several seconds and then the alert disappeared and normal operation resumed. The dashboard "BRAKE" indicator appeared during the incident. It is highly fortunate there was no car immediately behind me, as my sudden and unpredictable stop would almost certainly have caused a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540504August 24, 2023
STRUCTURE
The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540579August 24, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Started having trouble with the car just suddenly braking on the highway a few times but was able to disengage the ACC and take control of the car. A few times the entire radar system would shut down and I would take it into the dealer where they could find nothing wrong with the car even though by that time ACC would not work on the longest interval setting. Finally on a road trip in the beginning of August 2023 the entire radar system broke and could not be reset. I needed to replace the entire radar system for $1900 on a car that had less than 42,000 miles and is 5 years old!! Not to mention the danger in suddenly stopping on the freeway. I called Honda and they do not have a recall for this problem .... does someone have to have a terrible accident before a recall is issued. Not to mention the cost of replacing the entire radar system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540641August 24, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2010 Honda CR-V. The contact stated that on numerous occasions while driving at various speeds, she heard an abnormal sound located in the front passenger’s and rear driver’s side doors. The contact stated that while operating the remote lock/unlock feature for the doors, the trunk unlocked. The contact stated that she had to manually unlock/lock the front passenger’s and rear driver’s side doors. The contact was concerned for her safety in the event of an emergency. Additionally, the contact stated that the day she purchased the vehicle, she informed the dealer that the door locks were not functioning properly. The dealer inspected the door locks but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. The contact stated that the trunk as well as locks will not open while using the key and that while driving daily the locks continue to make noises off and on through out the entire time of driving, which is a distraction. She has to manually and forcefully unlock and lock the front passenger driver side door as well as the back left passenger side door to get in and out of the vehicle and if not for manually unlocking either door the trunk will not open at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540658August 24, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Beginning 8/22 and currently happening, my 2017 CR-V 1.5L Turbo with 48K miles (and all routine services done at Honda dealership/service centers since buying it brand new) does not engage when going from Reverse to Drive; in 1st gear the RPMS increase up to 3K or so before shifting into 2nd gear. When stopped at a traffic light or stop sign, and the car is idling, when starting up again the car hesitates and shutters before engaging. When on the highway and slow down for traffic or switching lanes, the vehicle hesitates even when pushing the gas pedal consistently or down all the way. I have had the vehicle into three different Honda dealerships/service centers and they can replicate the issue but no resolution as there are no service codes identified during diagnostics and none appear on the dash. First Honda advisor came up with no recommendations; 2nd advisor flushed and replaced transmission fluid; and 3rd advisor suggested testing and replacing turbo at cost of $3500+ and no guarantee it would solve the problem. I am distressed that the issue cannot be identified by Honda and fixed. I fear for my personal safety and that of my passengers as the CR-V is less reliable and I only drive short distances when need be. Taking it on a road-trip or long distance is out of the question. It’s a matter of time before I’m left stranded or in an accident due to lack of throttle response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540501August 24, 2023
VISIBILITY/WIPER
On August 15, 2023, the rear windshield on my 2023 Honda CRV Hybrid Sport Touring spontaneously shattered while parked in the garage. The shattered glass was primarily contained within the rear storage area, but also on the garage floor. After consulting with the dealer, I drove it to the dealership (Apple Tree Honda in Fletcher, NC) where it was examined by the service manager. There were no symptoms of failure prior to the spontaneous shattering. Resolution pending at this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540227August 23, 2023
FUEL/PROPULSION SYSTEM
Took CRV into Honda dealership for oil change and tire rotation. They also completed a multipoint inspection. Within 2 hours of leaving dealership, car stalled on the highway and showed errors all over the dashboard. Was able to get crv to start back up, but errors continued and car would jerk when trying to accelerate over 33mph. Called Honda dealership who said battery must have failed. Had battery tested, it was good. Jiffy lube was the closest place to have the car checked. Technician found cap wasn’t replaced correctly after oil change, causing the oil that had just been put in to leak out, and recommended returning to Honda. Returned to Honda dealership, who after 2 days diagnosed a fuel tank failure. Prior to oil change, vehicle did not have any issues with starting/stalling or error codes. 2018 crv with less than 70,000 miles. Was purchased completely new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540286August 23, 2023
ENGINE
Faulty piston rings causing consistent low oil issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540311August 23, 2023
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
I bought this car on April 30,2022 for $30,000. It had18,0000 (plus) miles. Within 6 months the idiot lights would come on and all safety controls were cancelled. When this first happened, I was frightened that I would be involved in an accident or the car would just shut down. I called a Dealer close by and was told by their service manager to take it to an Auto store, have them put it on their computer to tell me what was wrong. I did that. Was told I needed an oil change. Had the oil change and things were ok for about 4 days when all lights came back on again scaring the h__l out of me. Had a private mechanic check it out and was told it needed an oxygen sensor. Then the car wouldn't start. Turned out the battery was low, so I replaced the battery. Warning lights did not go on for a couple of days. I then went to the local Honda dealer who told me to bring the car in and for $190 they would use their computers to tell me what was wrong. Can you imagine what Chutzpa that takes? They, knowing what the problem was yet charging me to tell me. I am now out of State. Took vehicle into closest dealership for oil change, tire rotation. Told service of dashboard lights, what I had done so far, and asked them to figure out problem. They said I needed $1500 fuel injectors which would have been covered by the warranty but that ran out on length of time. The car only had 30,000 miles but was 6 years old. Suggested I ask Honda for an extension of the warranty to cover costs. The lights are still continuously on now. All safety features are essentially off. I am afraid to drive it in fear of having an accident. I have contacted America Honda for an extension of the warranty and will attach that timeline and phone calls to/from them. The reason for doing this is that I do not believe installing new fuel injectors will fix this problem. I think it is in the computer system itself. And I am in danger of having a crash.09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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