Honda CR-V Complaints

16,579 consumer complaints on file.

#11542197September 1, 2023
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 8/28/23, I turned my car on and all the warning lights were flashing on the dashboard. Two days later, just before bringing the car in for diagnostics, they stopped flashing. Then today, started again. This happened before in April, of this year, but the lights stopped flashing until now. In May, my car slammed on the brakes while I was driving down a side road. The diagnostics showed nothing. Today, 9/1/23, the diagnostic report states the following need immediate attention:Fuel Injector Replacement: Need fuel iniector; *Brake Flush; Valve Cover Gasket Replacement; *Spark Plug Replacement 4 Cylinder My car is no longer under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541904August 31, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When my car is in cruise control it sometimes applies the brake when the car in front of me is taking an off ramp. Even when car is out of my lane the car might aggressively apply the brakes. Sometimes applies the brakes because a car in front of me changes lanes. It only does it if they go to a lane that is right of my car. I do not tailgate so I feel that this is dangerous as I drive on I-95 and the speed limit is 70 mph. This is a 2024 Honda CR-V Hybrid Sport. Honda must correct this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541912August 31, 2023
UNKNOWN OR OTHER
Everything good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541600August 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I alone in the car driving on a residential street, about 20 miles per hour. There were no cars in front of me when my brakes slammed on suddenly! I was jerked forward and items that were on my passenger seat flew to the the floor. Thankfully there was nobody behind me either, so there was no accident. It was a clear sunny day with no obstructions. There were no messages or warnings that I saw. This happened about 5 days ago. This has never happened before ( I’ve had this vehicle since 2017) and so far it hasn’t happened again. As far as I can tell there are no recalls for this issue, but I did see in my Google research that there have been other reports by Honda owners of this issue. I have not yet contacted Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541631August 30, 2023
UNKNOWN OR OTHER
On Saturday, August 26, 2023 we were locked out of our 2011 Honda CR-V and had to call for assistance to get into the car. Neither of the key fobs worked and even attempting to unlock the drivers side door with the key did not work. Everything worked perfectly fine the day before. There were no issues whatsoever with the door locks prior to this. We called AAA, they got us in the car from the passenger side door. Drivers side door still would not open from the inside or outside of the car. Took it to the Honda dealer and was told it was the DOOR LOCK ACTUATOR. We did a little digging and discovered that there was a class action lawsuit regarding this that was filed in January 2013 and a recall on this part in this particular model in 2014. At that time, our door lock actuator was working, so they did nothing with it. But, many years later, here we are, it malfunctioned, and we are now out $853.30 to have the door lock actuator fixed as well as the Master Window Switch, which was broken by the dealer while attempting to get the drivers side door open. (There were no problems with windows prior to this either.) I have found MANY people online who have had to pay for this repair because Honda said nothing was wrong with this on their cars back when the recall was in place. My husband could have been trapped in the car had something happened on the road affecting the passenger side of the car. (Since he had to climb thru from the passenger side to get into the drivers side of the car.) And I don't feel it is right that ALL of the Hondas involved were not fixed back when they discovered a problem in 2013. There are A LOT of these cars on the road right now, and this is NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541738August 30, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541614August 30, 2023
ENGINE
The contact owns a 2023 Honda CR-V. The contact stated that while parked, the contact noticed an oil leak. The contact stated that the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed, and the contact was informed that the oil pan needed to be replaced. The oil pan was replaced. The failure reoccurred and the vehicle was taken back to the dealer where they replaced the oil pan again along with the crank case. The failure recurred and the remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximate 3,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541356August 29, 2023
POWER TRAIN, UNKNOWN OR OTHER
This letter serves as a request for clarification regarding the rejection of my goodwill claim, as well as an appeal for reconsideration as I believe there has been an oversight in evaluating my vehicle situation. I would like to provide additional information that I believe would shed new light on my situation. I believe that a comprehensive review of my appeal will demonstrate that the decision does not accurately reflect the Honda Company’s commitment to meeting the expectations of customers, nor does it reflect my own commitment to the Honda Company as a repeat customer for over a decade. About two weeks ago, my 2018 Honda CRV came to a full stop while driving on the highway. After spending the entire night stuck in the car with trucks and other vehicles driving past and almost hitting us, we were finally towed and brought to Lia Honda Brewster. If we weren’t on the right side of the road and preparing to take the exit, we would have been killed by the trucks speeding past us. At Lia Honda Brewster we learned that the transmission had failed and would cost 7,800 dollars to repair. This came as a shock because per the recommendations stated on Honda’s website, the transmission should be serviced every 50,000-100,000 miles and attached to this email is the paperwork proving that the car along with the transmission had been serviced according to Honda’s recommendation. As I did not misuse nor operate the car incorrectly, I am led to believe that the transmission had been defective. In New York State, Product Liability Laws place strict liability on manufacturers and automakers for defects in their car. Under these laws, a car must perform or meet the standard for which they were intended, meaning that I, the customer, can reasonably expect that I will not have problems operating the vehicle and expect the vehicle to be safely drivable. I am surprised as well as upset at Honda’s negligence and lack of accountability, but also because of the lack of support i
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541374August 29, 2023
SUSPENSION
The rear trailing arm broke loose from the frame causing the wheel to twist back into the wheel well. It is now at my garage and could be inspected. This happened at about 45 miles per hour causing me to take evasive action so as not to cause an accident. There was no warning lamps affiliated with the suspension system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541435August 29, 2023
SERVICE BRAKES
Started the car and drove out of garage and had break failure. My wife was driving and she said that when pushing hard on breaks there was very little break ability (at speed there would be none) At this time a bunch of lights went on warning about break failure. Fortunately this happened at the initiating of driving. (A similar account is in the uploaded document). According to Honda the break operating simulator failed (the equivalent of a master cylinder). Honda replace the breaks with the same part and as I was told there was not updates or fixes to the faulty parts. The car had all it services and are really well looked after it has only 25000 miles on the clock. No modern day car should have break failure after 25000 miles. More info can be seen on the uploaded report
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541491August 29, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2007 Honda CR-V. The contact stated the front and rear passenger’s side doors failed to latch securely. The contact took the vehicle to an independent mechanic who replaced the rear passenger’s side and the rear hatchback door actuator. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door actuator to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator and the rear passenger’s side door handle to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to another independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator to be realigned. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to another independent mechanic, where it was diagnosed with needing the front passenger’s side door actuator and the front passenger’s side door latch to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 64,217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541110August 28, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541251August 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
8/24/2023 Che External Help Search... Shrink Deploy Date is: September 04, 2023 Deploy Version is: release/3.0.00-1 To Do Item: 19565 Review VOQs at Level 2 VOQs (90) Disposition Code Id: Equal to Level 2 Review, Owner Assigned: Equal to LEMEOLA KAMANYA All Export Full VOQ Detail (Records from 1 to 90 ) 1 of 1 VOQ Detail 11541251 Advance to Next when Save Incident Consumer Product (1) *Description: ck engine light came on early a.m. went to work, vehicle would barely go stalling on got up to 20 mph, got off work at 5 p.m. no check engine light on! Creeped and crawled w check engine light on to I26 W to exit onto 52 connector only made it to the 55 mph sign couldn’t make it to Stokes Honda North had to be towed! Diagnosed next day cylinder 3 misfire along with several other maintenance issues that needed to be done! 8/25/2023 told vehicle was repaired picked up around 3:30-3:44 after paying them almost $1300.00 drove 8 miles headed home check engine light comes on again and creeping and crawling in 45 mph traffic made it back to Stokes Honda North, mechanic said it was fine I told them No Is was not, so he decided to drive it home! Later on Friday I got a call stating they did another diagnostic test and said cylinder 3 misfiring still and now it’s the fuel injector so Honda Company what is going on with the Honda engines? I know feel unsafe with this vehicle! I see there are numerous complaints about this issue! Also the mechanic had to press the accelerator hard to get it to go, I was doing that already too, press the brake check engine light would go off and come back on when you press the accelerator to go! Very DANGEROUS, I AM ASKING FOR A SAFETY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541268August 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving down a straight road on Sunday, August 27 going 50 mph in a 55 mph zone with no other cars on the road around me. My foot was on the gas. My car automatically braked with no warning. We went from 50 mph to stopped in the middle of the road and even with our seatbelts on, we almost hit the windshield it stopped so violently. As soon as it happened the car started to go again. We were very lucky no one was behind us or we would have been rear-ended due to the sudden stop. It also hurt our necks and backs from being jerked forward so violently. There were no warning messages or any warning signs before this occurred. This happened one other time about 6 months ago. It was the same scenario except we were going about 25 mph and just had gone through a stop light. The first time we thought it was just a glitch as my battery had died and we had just replaced it and the electronics were not working correctly just before the battery died. We notified the dealership and they were of no help. They said it was probably because we had just had a windshield replaced and it needed recalibrated, but it had just been calibrated a week prior. We took it to our mechanic and there were no codes on the computer except for a software update, which we have scheduled. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541294August 28, 2023
STEERING
The steering on this vehicle became “sticky” and requires extra force to pull it from the center position. This little bit of extra force causes overcorrection of the vehicle. Dealer was unable to reproduce while under warranty but now with 47000 miles says that it needs a steering gear. Vehicle has not been crashed or damaged in any way. American Honda will not fix the problem. Problem has been reproduced by dealer, no warning light on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540986August 27, 2023
FUEL/PROPULSION SYSTEM
The car would hesitate and slow down upon acceleration from a stop or slow speed. Could easily have caused the drivers behind me to hit me if they weren't paying attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540989August 27, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've had 2 incidents where the car automatically applied braking when it thought I was about to have a collision when there were no obstructions to my vehicle. The first was within my first 2 years of owning the vehicle. There was a steel plate in the road in a construction area that everyone had to drive over. I received the "BRAKE" warning on the display and the car immediately applied braking. Luckily there was no one behind me for this incident. There was a second time more recently where this happened, but there was literally nothing in the road or in front of me. The only thing I could think was that some light may have reflected and hit the sensors at the right angle and caused the car to think I was too close to another vehicle. This is a serious safety concern that could cause rear end collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541034August 27, 2023
SEAT BELTS
When passengers are sitting in the rear seats, the driver side shoulder belt crosses the buckle of the center passenger's belt. This makes the center belt difficult to release in an emergency. I brought the car to the dealer and the analysis was that four other cars of this model were identical. I guess it's designed in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541054August 27, 2023
FUEL/PROPULSION SYSTEM
All fuel injectors failed per Honda dealership. They pulled error code p0172 from the car. When the fuel injectors fail, all of the car dash lights go on; saying the car has disabled ALL of the car's safety features, including: collision mitigation braking system, road departure mitigation system, lane keeping assist, vehicle stability assist, hill start assist, adaptive cruise control, electric parking brake, and tire pressure monitoring system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541049August 27, 2023
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, VEHICLE SPEED CONTROL
I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/went over the plants and crashed into a building/shattering glasses , frames, furniture and appliances as it hit the wall beam and stopped. to The Honda emergency brake system did not activate to stop the vehicle. I had no control of the vehicle as I frantically tried to brake- it was locked. I have reported a claim to State Farm insurance company and to Honda Claims. The Auburn, CA police came to the scene and completed a report. Honda just took the facts of loss and did not conduct any investigation. My insurance company has yet to inspect the vehicle or transfer the vehicle to a Honda dealership to rule out manufacturer defect.It is sitting at their preferred shop Caliber Collision of Rocklin, for the damage to be assessed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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