Honda CR-V Complaints

16,579 consumer complaints on file.

#11553639November 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
"BRAKE" flashed on instrument panel and cars brakes were automatically applied for a second or so. This recently happened and once before about one year ago. Both incidents occurred in daylight on a clear, level paved road with no cars ahead in the lane at 35MPH (estimated). Cruise control was OFF. These isolated incidents have not been previously reported and no injuries occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553659November 5, 2023
STEERING
The steering wheel seems to get stuck. When you are driving high speeds. Driving down highway. It gets stuck in a groove. You are constantly correcting . You're constantly fighting with the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553625November 5, 2023
STEERING
Primarily at higway speeds, there is a slight binding/resistance that has to be overcomed when making a small steering correction when turning the steering wheel slightly to the right. Dealer turned off all driving assisted computer programs and said problem fixed. The problem still exsists. The steering movement is no entirely free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553355November 3, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The incident happened on 11/2/2023 at 8:40 AM ET. I was at the speed of about 25-30 miles/hour to drop my daughter at preschool. Suddenly, I received an alert on my dashboard saying "Brake System Problem". When I applied brakes, the vehicle wouldn't stop. I pressed brake pedal very hard and kept it that way for a while. The vehicle gradually came to a stop but it took long for a vehicle to come to a stop. It was a 'brake failure experience'. If there was a downward slope and/or if I was at a higher speed, the vehicle would have gone out-of-control. I don't recall if I felt automatic acceleration when this incident happen. After vehicle came to a stop, I immediately engaged the parking brake, stopped the ignition, called emergency road-side assistance and got the vehicle towed to a dealership. This incident definitely put me, my 3 year old daughter, and others on the road at risk. Dealership inspected the vehicle. They found an error code that confirms the occurrence of the problem but they are unable to duplicate the issue. They don't know why it happened, nor can they guarantee that this will not happen again. They said they followed manufacturers guidelines to troubleshoot the problem. Since they cannot find why it happened, they don't have anything to fix, and advised me to pay the labor charges and pick my vehicle. I reported this issue to American Honda. Case # 14229789. They were concerned that the brakes should have responded well since the model is not hybrid or fully electric. This makes me feel more nervous. American Honda said they are going to investigate this and will get in touch with the dealership where the vehicle currently is. This vehicle was inspected and serviced at the same Honda dealership about 3 weeks ago. The vehicle has been meticulously maintained. All routine maintenances have been done at Honda dealership consistently on time. The vehicle has relatively new battery from 2022. I request you to look into the matter and advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553424November 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated while driving 30 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system independently engaged. The vehicle was taken to the dealer and the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,541.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553438November 3, 2023
STRUCTURE:BODY, SUSPENSION
Evidence of corrosion on the rear trailing arms as described in the recent salt belt recall of 07-11 Honda CRV’s. Petition to expand the monitoring and repair scope of this recall to include the Appalachian regions of North Carolina and Tennessee as the use of road salt is also prevalent in these areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553448November 3, 2023
SUSPENSION, POWER TRAIN
Car cames to a stop and instead of stopping straight up it stops and the car frame and suspension still moves. The suspension can cause a wreak for not stoping in time. Also when i put it in neutral it goes backwards on flat ground other then forward. So something is wrong with the shifter or the sway bars also when u put it in park some times it still moves forward
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553480November 3, 2023
VISIBILITY
The contact owns a 2019 Honda CR-V. The contact stated that the front driver’s and the front passenger's side mirror housing units were severely melted. The contact stated that housing units had been replaced twice within the past two years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to report the failure to the NHTSA Hotline. The contact was informed that the sunlight had caused the housing units to melt. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553508November 3, 2023
STEERING
I bought this car used from a dealership about a week ago and have noticed that the steering wheel sticks to the left and right when I'm going around gentle corners. It makes a clicking noise and sticks for a second and I have to pull it back into position around the corner. It feels very unsafe and I'm disappointed that I'm going to have to take it back to a dealership so quickly after purchasing it. A small amount of research shows that this is a very common and concerning issue that people are having and I hope Honda does something about it soon! Please recall and fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553258November 2, 2023
STRUCTURE
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553284November 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What component or system failed or malfunctioned, and is it available for inspection upon request? AUTOMATIC BRAKING SYSTEM ACTIVIATED ITSELF AS I WAS DRIVING APPROXIMATELY 30MPH. THIS OCCURED 2XS AT DIFFERENT INTERVALS/MONTHS. YES IT IS AVAILABLE FOR INSPECTION How was your safety or the safety of others put at risk? CAR ABRUBTLY STOPPED CAUSING SEATBELT TO PULL ON ME WHEN DRIVING. I WAS THE ONLY PASSENGER WHEN THIS HAPPENED HOWEVER IF ANOTHER VEHICLE HAD BEEN BEHIND ME AT THE TIME, I WOULD HAVE BEEN REAR-ENDED. Has the problem been reproduced or confirmed by a dealer or independent service center?NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING LIGHTS, MESSAGES OR SYMPTOMS WHICH APPEARED IN APPROXIMATELY 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553285November 2, 2023
ELECTRICAL SYSTEM
Vehicle door locks acting up off & on for several years. Sometimes not unlocking needing to insert key to unlock, other times passenger door not locking when using fob and doors locking & unlocking while driving. Now most recently cannot open drivers door from inside. It can be opened from the outside. This is very dangerous if you needed to get out of car quickly, not to mention the inconvenience of crawling over the center console to get out of passenger door. I am [XXX] and will never buy another Honda as I’ve read about the problems with this. Too bad because I really like my crv. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553239November 2, 2023
FUEL/PROPULSION SYSTEM
Our Vehicle 2019 Honda CRV with VIN: purchased in October 2019 had issues related to NHTSA CAMPAIGN ID: 21V215000 at approx. 24K miles but the VIN was not in the list of vehicles with recall. Vehicle would stop after backing up from parking in the middle of the road with new battery and plenty of gas. This would happen with hot engine and you would see all sensor warnings on the dashboard. Car would not start after jumpstart with california AAA checked battery and starter. At first doing computer reset by disconnecting battery waiting 5 mins and reconnecting would work. The dealer service cannot reproduce the issue. After one month the issue appeared again and new service shop got the code P0087 consistent with the recall. We believe many more vehicles are affected by the CAMPAIGN ID: 21V215000 but not listed under the recall. Recall initially had 640.000 vehicles why were some of the vin's from 2019 not listed please investigate with Honda. This was low pressure fuel pump issue and the vehicle is fine after the third party shop replaced the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553301November 2, 2023
STEERING
This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. It turns out this happened with 2020-2024 Honda Civics which were recalled. I've contacted Honda 15 times with no reply. I have a complaint number, Fedexed and emailed leaders, emailed where I bought the car, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552960November 1, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Earlier this morning, while driving in stop-and-go traffic, I attempted to accelerate once traffic ahead of me had cleared. There was no car, obstruction, etc., in front of my car for at least one car length, if not more. As I accelerated, the CMBS system suddenly kicked in, flashing BRAKE on my dash and applying the brake. My car came to a complete stop. Luckily, the person behind me had started up slowly and did NOT rear end me. I could not say with complete confidence how fast I was going, I had accelerated to maybe 10-20 mph before the issue occurred. I have not seen a dealer or service center since the incident and there was no police or insurance representatives engaged (as thankfully there was no accident).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553109November 1, 2023
ELECTRICAL SYSTEM
I have a 2015 Honda CRV and approximately 18-24 months ago the battery went dead and I took it to the Honda dealer. They checked the battery and said it was fine. I thought perhaps I left my lights on. A short time later, the battery went dead again. I took it back to the same dealer (February 19, 2022) and they gave me a new battery. A short time later, the battery went dead yet again. I returned to the dealer (August 1, 2022) and they gave me a second battery. A short time later, it went dead again. I returned to the dealer (October 26, 2022), insisting to them it couldn't be the battery - there must be something else wrong. They completed a parasitic draw procedure, charged $939.67 and claimed to have fixed it. A short time later, the battery went dead yet again. I returned to the dealer (November 16, 2022) and the service manager told me there was nothing more they could do, they already spent countless time on this issue and that I just needed to drive the car more. On October 13, 2023, the battery went dead yet again. This time, I contacted Honda Customer Service and was assigned a case manager who proceeded to tell me that I needed to go back to the dealer and obtain a diagnosis before they could help me. On October 31, 2023, I contacted the service manager at the dealer who told me he was going to charge me by the hour and that the diagnosis may take many hours to determine. There is clearly a defect with this car! There is a class action lawsuit pending which includes many, many prior complaints made to NHTSA on this issue. I am not motivated to continue to pay a dealer to fix an issue that apparently should have been solved by a product recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552994November 1, 2023
STEERING
Sticky steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552804October 31, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
I have owned the car for 58 months and now there is "Emissions System Error" which is related to canister purge valve malfunction (P0441). This consumes more fuel and failing emissions standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552930October 31, 2023
POWER TRAIN
The contact owns a 2008 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle briefly lost motive power before returning to normal functionality. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 11V395000 (Power Train), but the VIN was not included. The failure mileage was 190,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552938October 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my car and suddenly the brake system stopped my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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