Honda CR-V Complaints

16,579 consumer complaints on file.

#11555467November 16, 2023
STEERING
The steering is sticky. It feels like it’s rubbing. At Highway speed for like 10 miles it gets worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555308November 15, 2023
ENGINE, FUEL/PROPULSION SYSTEM
All warning lights on the dashboard come on and disable numerous safety features. The car will have a rough idle at ignition and will sometimes go into a limp mode and will not accelerate. I have researched the issue and believe it is the fuel injectors. According to my research that is the solution that Honda has for these problems. Honda has also changed the part number of these fuel injectors and the manufacturer. I believe Honda is at fault for putting manufacturer defective fuel injectors in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555194November 15, 2023
STRUCTURE
The contact owned a 2007 Honda CR-V. The contact stated while driving at approximately 35 MPH, steering functionality was lost and drove off the road into a ditch. The contact stated no warning light was illuminated. The contact stated that there was no damage to the vehicle and the contact was unhurt. The contact had the vehicle towed to a body shop where it was diagnosed that the rear axle had separated from the frame due to severe corrosion of the rear supports. The vehicle was not repaired. The contact sold the vehicle for scrap. The contact had received notification of NHTSA Campaign Number: 23V228000 (Structure) and related the failure to the notification. The manufacturer was informed of the failure. The failure mileage was approximately 230,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11555043November 14, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was on an exit ramp from one freeway to another. The Honda Collision Management Warning System activated with 2 warning indicators and alerts then immediately activated the brakes hard skidding the tires. After 2-3 seconds it released the brakes. There were no vehicles in front or to the side of me. A vehicle behind braked to avoid me. The weather was clear with good visibility. The sun was to the left. The pavement was dry. I took the vehicle to the dealership for inspection. There were no computer codes recorded for the event. They inspected the camera and radar, and test drove the vehicle and reported no problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555177November 14, 2023
STEERING
Sticky steering when making small adjustments
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555156November 14, 2023
UNKNOWN OR OTHER
The vehicle has just passed the 3 yr/36k mile warranty and the air conditioner does not work. It blows hot air, regardless of what temperature you set the A/C at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555059November 14, 2023
STEERING, LANE DEPARTURE: ASSIST
On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554900November 13, 2023
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), ENGINE, ELECTRICAL SYSTEM
The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the brakes locked up inadvertently. Additionally, the electronic braking system, TPMS, the emission, the AWD system, braking system, brake hose, power steering, the vehicle stability assistance, Fuel Start Assist, Collision Mitigation Braking System, and the Hydro High beam warning lights were illuminated. Additionally, there was smoke coming out of the exhaust pipe. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine and that the turbo system was blown. The dealer replaced the turbo, rebuilt the engine, and performed an oil change and an engine flush; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to a second dealer, Schaumburg Honda Automobiles (750 E Golf Rd, Schaumburg, IL 60173), where an oil change and an engine flush were performed; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the timing chain was loose and needed to be replaced. The contact declined the repair. The contact stated he had replaced PCV valve, the camshaft sensor, and the battery himself. Additionally, the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the ECM. The mechanic referred the contact to the dealer for the repair. The vehicle was taken to a third dealer, where the contact was informed that the engine needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and several cases were opened. Additionally, the manufacturer referred the contact to the third dealer for the repair. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554957November 13, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
Driver Side mirror vibration. From Day 1 of the vehicle purchase i am seeing that the driver side mirror vibrates at higher speeds and on rough roads causing a distorted view. This is very risky to driver and unable to clearly gauge the distance of the car behind me because of the vibration. Have contact Honda and the dealership many times without any permanent resolution to this issue. Dealership has replaced the Driver side mirror twice and the issue still persists. Honda doesn't have any resolution yet. Its very risky to drive the car with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554696November 11, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11554462November 10, 2023
FUEL/PROPULSION SYSTEM
The vehicle check engine light flashes and vehicle proceeds to lose power on the freeway. The first time it happened, I was driving on the lane next to the fast lane during commute hours and I could not accelerate fast enough to reach the slow lane and pull over to the side. Luckily, a nice person slowed down enough for me to change lane. My husband took the car to a Honda service center and they found nothing wrong with. Then it happened 3 more times on the freeway and we took it back to the dealer. They performed some maintenance and returned the car back to us. Then it happened again and we took it back for service. Again they tried to do some repair and returned the car to us. After about a week, it happened again. As I was getting on the freeway with my children in the car, engine light starts flashing and I cannot accelerate. Each time we’ve had to pull over, shut the engine off, wait for a bit and start the engine again to get it going. At this point we are afraid to get on the freeway and we stay on the slow lane as much as possible. We’ve taken the car back to the shop for the same problem 4 times. We are still waiting for the shop to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554585November 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
ADAS sporadically works. It constantly turns off and on. Have taken it to dealer, codes are cleared, camera is cleaned, and am told that should fix the problem. Within 5 blocks of leaving dealership, the problem comes back. The next solution according to them is replace the camera for $1800. This is a safety issue. The safety features are unreliable. I have also researched online and there are many Honda owners reporting this same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554403November 9, 2023
UNKNOWN OR OTHER
I AM THE OWNER OF 2011 HOND VIN# [XXX] . THAT WAS PURCHASE IN 04/16/2021. I WAS PARKING MY VEHICLE IN A PARKING LOT AT [XXX] I PLACED MY FOOT ON THE BRAKES AS I ATTEMPTED TO PARK. THE CAR ACCELERATED AND HIT A VEHICLE IN FRON OF ME. I WAS STARTLED BY THIS OCCURRENCE. I THEN PUT THE CAR IN REVERSE AND AGAIN STEPPED ON MY BRAKES WHILE TRYING TO BACK OFF FROM THE STRUCK CAR. THE CAR AGAIN ACCELERATED AND HIT THE CAR BEHIND ME CAUSING SUBSTANTIAL DAMAGE TO THAT CAR AND MY VEHICLE. I BELIEVE THE CAR HAS A MANUFACTURING DEFECT. I REQUEST THAT THE AGENCY INVESTIGATE THIS INCIDENT FOR SAFETY REASONS. THE CAR IS IN REALLY BAD CONDITION RIGHT NOW AFTER THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554156November 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Power system problem light started coming on soon after we bought the car new. It has been towed to Barber Honda in Bakersfield many times- it dies, won’t start. It is on the 3rd battery within 1st year. The last incident was 10/23/23 the car suddenly lost all power in an area of mountains- I was stranded without cell phone service, it was dangerous. Finally had it towed again- this time they replaced the fuel pump. We have had a lawyer since 4/4/23 and Honda has refused to do anything to about this car! I am scared to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554208November 8, 2023
ELECTRICAL SYSTEM
Twice the dashboard lights come on randomly. Took it to the dealer at Honda of mentor who supposedly "fixed" it but the issue has come back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553930November 7, 2023
ENGINE
The contact owns a 2017 Honda CR-V. The contact stated that while operating the vehicle, the ABS, Forward Collision Avoidance, and Emissions warning lights illuminated. The vehicle was taken to the local dealer who changed the engine oil and updated the engine software. After retrieving the vehicle, the warning lights returned. The vehicle was taken back to the dealer who diagnosed that there was fuel inside the engine oil and the fuel injectors needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,292.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554090November 7, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Received recall notice from Honda, attempted to make an appointment in May 2023 with Lia Honda in Enfield. Lia Honda failed to return multiple calls and set up an appointment, telling me “We will call you when we have the parts for this recall”. Once it reached September, I called a Honda dealership and repair center in Manchester and have an appointment with them in November 2023. This is completely unacceptable as the recall states that failure to make this appointment can cause the operator to lose control of the vehicle and crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554068November 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11553987November 7, 2023
STEERING
Loss of power steering when stationary and turning the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553920November 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was in a dedicated lane to make a left turn. There was no vehicle in front of me and no pedestrians in the crosswalk. I was coasting to the light at about 20mph or less as I could see that it was red and because I am familiar with the intersection , I knew it would not turn green immediately. At 2 to 3 car lengths back from where I was going to stop all of a sudden the car jolted to a stop. The car immediately shut down (quit running). There was no car behind me or I am sure my car would have been rear ended. I got out of the car to see if there was something under it or if I could see if something had fallen off the underside of the car. I tried to restart the car but it would not start. By that time there were 2 cars behind me waiting to turn. I got out of the car and went back to the nearest car and told the driver she needed to go around my car. I got back into my car and tried to restart it and it started. I had absolutely no warning before this happened. I did not take the car for an inspection but I did call the salesman (as soon as I could). He said it might be because of the forward collision system and suggested that I could turn it off. He said that the system is very sensitive and even a leaf might set it off. Even though it was in October, it was not a windy day and most trees in my area had not started losing their leaves. I bought this car because of the safety equipment as I am [XXX] and in good health, but I am a practical person. I did tell the salesman that if there is another incident that I would be coming in for an inspection. I have been anxious about this and have learned others have had this problem. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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