Honda CR-V Complaints

16,579 consumer complaints on file.

#11576653March 11, 2024
FUEL/PROPULSION SYSTEM
While driving my CRV in mid July 2023, I experienced engine stall, dash board flashing all kinds of error codes. I was a couple of miles away from home and was able to drive slowly home. Next day I had my vehicle towed to a local auto body shop for diagnosis. Body shop reported that my vehicle was under a recall for the problem with the fuel pump. We then had my vehicle towed to nearest Honda Dealer, Clawson Honda of Fresno. They agreed that the problem was because of the fuel pump, but at the time my VIN did not fall under current recall. I was told to keep my receipts for future reimbursement should the recall be revised to include my VIN. It now has. The dealer had my vehicle from July 14th to Aug 31st, stating parts were unavailable because of the volume of the recall. The finally just replace the whole fuel pump. I filed for reimbursement providing all documents required and was denied because the part number on the recall did not match the part number on the invoice. I called the dealership and asked if I needed to have the recalled part replaced and was told no because it was part of the whole fuel pump that was already replaced. I tried calling Honda again to contest the denial decision and was shut down, not allowed to contest the decision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576665March 11, 2024
STEERING, LANE DEPARTURE: ASSIST
While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576472March 10, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
All electrical warnings spontaneously engaged on the panel; disabling cruise control and adaptive tools (emergency braking, lane warming, 3rd party vehicle encroachment, etc). The car drives fine. Has happened 6 times in the last 2 years. Either spontaneously resets when I turn the car off and then on, or I have to disengage the battery to reset everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576488March 10, 2024
UNKNOWN OR OTHER
March 2, 2024 @1:00 PM . N bound Hugh Thomas Bridge Northport,AL Sunroof exploded No cars near me to throw up debris Heard explosion only Weather was mild No damage to car body
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576338March 9, 2024
STEERING
The steering sticks and unsticks randomly. I’ve brought it into the dealership 3 times and they can’t duplicate it. I’ve contacted Honda Customer Service and they told me to keep taking it to the dealership. I’ve had two other people drive my car and they agreed there is something seriously wrong with the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576400March 9, 2024
STEERING
The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576361March 9, 2024
UNKNOWN OR OTHER
The key fob unlocks ALL doors & the settings options does not give the option to just unlock the drivers door like it does on other models. Why? For me it's a safety issue. Dealer said to hit once to unlock just drivers door & twice to unlock all doors. They tried & it didn't work. They tried all the settings & that too didnt work. They were no help & said that's just how it was made. Poor choice for honda to leave out this model for this feature, yet give it to all their other models. For one person owning this, that's a safety issue for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576284March 8, 2024
STEERING
At speeds above 40mph, the steering feels "sticky" or "notchy" when making small corrections to stay in the center of the lane. My local dealer confirmed the problem and ordered replacement parts. That was two months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576243March 8, 2024
SERVICE BRAKES
2/24/2024 I was in a library parking lot, going parking lot speed where children might be encountered. I turned right into a perpendicular parking space, no cars on either side. I went to brake as I approached the parking lot bumper and the car unexpectedly accelerated and would not stop. I crashed into a tree and metal pole, which stopped the car. I don't believe the car would have stopped without the tree and pole. I put the car in reverse and with difficulty backed back into the parking space. The right fender is severly damaged, right tire flat and I was unable to move the tires back to a straight position. The car cannot be driven. Yesterday, 2/23, I was at the dealers for oil change and tire rotation and was told there was a recall on the vehicle which required a softwear update. Reading my maintenance report it seems that this was an emissions recall, service bulletin 23-038 and the PGM-FI software was updated. This is a leased car which I got 3/31/23. No other cars or people or property were damaged or harmed. If this had happened near people and cars I fear that someone could have been killed or severe property damage would have occurred.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11576219March 8, 2024
STEERING
The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575923March 7, 2024
FUEL/PROPULSION SYSTEM
I am currently shopping for a Honda CRV when I learned that the vehicle has an active recall that has yet to be addressed. When looking into it further and contacting the local Honda dealership, they notified me that they would be unable to handle my request for service (should I decide to purchase the vehicle) until sometime in the fall. It is currently March. Half a year is a long time to wait for repair to a vital system of the car I read so many positive things about. I called other Honda dealers in my area and received the same response for the issue. Am I crazy for thinking that half a year is a long time to wait for a fix to a problem that could immobilize my potential car every time I turn the ignition or even while I’m driving?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576032March 7, 2024
UNKNOWN OR OTHER
Multiple codes are showing up while driving. The car has been at a local Honda dealership for over 3 months while waiting on a part associated with an open recall for fuel pump. The dealership cannot determine the root cause of the codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576124March 7, 2024
FUEL/PROPULSION SYSTEM
I had received a recall notice for the fuel pump replacement from the dealership in Dec 2023 with no remedy provided as the part was not available. I did not receive the official notice from American Honda until February 2024. The notice specifies that the part can malfunction causing the car to stall. The notice also mentions the possibility that the part will not be available until Fall 2024. Altogether, this will be almost 9 months of driving a defective vehicle. I've contacted the company and the dealership several times to ask for a remedy, perhaps a loaner vehicle or reimbursement for car services, and no one has offered any remedy, and I am left driving an unsafe car. I understand the shortage of parts but for those that rely on their vehicles 9 months for a replacement part is excessive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576034March 7, 2024
STEERING
When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575933March 7, 2024
STEERING
My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575706March 6, 2024
STEERING
Steering is exhibiting the twitching and pulling complained about by other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575708March 6, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unexpected braking while driving in city traffic. Brake pedal was untouched while driving at about 30 MPH...we were lucky no other vehicles were following!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575764March 6, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
There appears to be a defect in the body part of vehicle. Please note that I have uploaded pictures of the Rhea body of the vehicle to show where the defect is protruding from the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575701March 6, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Earlier, I had raised a complaint on my vehicle where Automatic Emergency Break applied though there were no obstacles or objects in front of my vehicle. On [XXX] around [XXX] at the same spot [XXX], Matthews, NC 28105] where my other incident was reported 2 years ago was repeated again and sudden break applied though there were no objects in front of my vehicle. Luckily the other vehicle is little far behind my car, otherwise we would have hit by the car and have happened. I am my family including my toddler were really shocked with this sudden stop and luckily nothing had not happened, except a mental stress. We couldn't imagine what could have happened. May be god saved us. This was reported at [XXX], Matthews, NC 28105. There was an iron bridge to pass on, on the way to Michael's from Costco. There are some iron poles on the sides of the bridge, the sensor might have detected the poles on the sides of the bridge as humans/objects crossing the bridge and suddenly the brakes might have applied without any warnings. Just an assumption as the incident happened at the same spot and same time. With this another incident, I still doubt the security measures or the sensing features that were calculated for applying the AEB. I hope Honda will read this and come up with a better solution for owner's like us. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575883March 6, 2024
STEERING
Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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