Honda CR-V Complaints

16,579 consumer complaints on file.

#11609911August 21, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609969August 21, 2024
STEERING
My vehicle steering was clicking and having trouble turning. When I brought it in for a checkup, I was told that the rack and pinion needed to be replaced, and this was not due to wear and tear. Upon further research this exact year and model had several recalls for the exact problem I am having. Due to my VIN not being under the recall directly I was told there was nothing that could be helped and I would need to pay out of pocket for the repairs. My car is 4,000 miles over the extended warranted that I bought and since this is not due to wear and tear of the vehicle, I feel I am due compensation for getting this repaired. I cannot afford this at the moment because I am a single woman who works to live and pay my bills. I got this vehicle for its reviews and research on being known as a safe reliable vehicle. Any help I can receive would be greatly appreciated. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609993August 21, 2024
ELECTRICAL SYSTEM
While away from home on vacation, the car alarm randomly went off for several minutes. Upon returning the battery was dead and would not start. Over the next several days this happened multiple times with the battery dying, car not starting, and the dash would light up and doors would not lock or unlock properly. Replaced the battery and again the same issue with alarm going off in the middle of the night after battery drain. I saw on the forums that the BCM is a common issue with the Honda vehicles. the car recognizes that "the start switch has been pushed, when it has not." This poses a safety risk for the car and the individual. Remedy from the dealer is the body/keyless module replacement at nearly 800.00. This seems to be something that Honda is aware of, but has not yet addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610066August 21, 2024
FUEL/PROPULSION SYSTEM
Fuel injections failed on 65,000 mile 2018 Honda CRV. They had been cleaned recently and followed all Honda recommended maintenance. This failure has been repeatedly reported as it's impact 2015-2018 Honda CRV owners. This should be covered and recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610082August 21, 2024
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609603August 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609612August 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2020 Honda CR-V Hybrid servo brake electrical malfunction has led to braking inconsistencies, unprompted emergency brake application, and numerous dashboard errors. Electric servo brake component needed to be replaced entirely for the vehicle, roughly $2,200 for parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609724August 20, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
If the car is parked outside on a day where temperatures exceed 95 degrees Fahrenheit, it causes the front sensor camera to malfunction. This is a common issue with CRVs and is heavily documented in online forums. The overheating results in the vehicle’s features dependent on the camera and sensors to malfunction, causing a serious driving safety issues. The car’s audible notification system also goes off, resulting in constant beeping chimes while driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609809August 20, 2024
STEERING
My 2019 Honda CRV began having power steering issues in mid 2024. The harder I turn the wheel in one direction the more the power steering pulls in the exact opposite direction. This results in the wheel needing to be held tightly during turns to ensure it does not forcefully turn the wrong direction. My local Honda dealer says the problem is with the rack and pinion and it needs to be fully replaced. There has been no warning light indicating the problem, and the problem only started recently after getting a strut replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609814August 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle started to run erratically as I was merging onto highway and all the dashboard lights were illuminated. Vehicle would not accelerate past 25 mph. Pulled over and turned car off and back on. Was able to accelerate and go a few more miles before car decelerated from 65 to 25. Got off highway and drove vehicle back home. It did it one more time, while on a back road. Took it to mechanic and diagnosis was two failed fuel injectors. Vehicle is less than 6 years old and has 95,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609831August 20, 2024
FUEL/PROPULSION SYSTEM
1. Fuel pump recall, received December 2023 - not done as of 8-20-24 2. If the engine dies we could have an accident or be stranded as Maine is a rural state. 3. No, replacement fuel pumps are available to the dealer yet. 4. See number 3 5. No warning lights as yet. The car is running fine but for how long? I have been waiting to get my fuel pump replaced by Honda since February 2024. I think six months of waiting is enough. I have been dealing with Charlie’s Honda of Augusta, Maine (448 Western Ave, Augusta, ME 04330) where I bought my Honda. The service department keeps telling me that the parts have not been released for the recall. I got the same answer from Lee Honda of Auburn, Maine (809 Center St, Auburn, ME 04210) Why? I can purchase a retail replacement fuel pump. In addition, the service department wants to charge me for a full engine diagnostic which costs $150 to install the fuel pump. I thought recall costs and labor were charged back to the manufacturer. I am driving an unsafe vehicle and it is unsettling that the engine may quit at any time. We travel quite a bit on the Maine Turnpike and back roads of Maine. I would hate to have the engine quit on me during the winter leaving me stranded or worse yet have the engine quit in heavy traffic causing an accident. Therefore, I intend to get the fuel pump replaced by my regular mechanic at my expense so I can drive without worrying about the defective OEM Honda fuel pump giving out leaving me stranded. I do feel that Honda should reimburse the repair as I have waited long enough for them to do the right thing. Please do what you can to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609857August 20, 2024
UNKNOWN OR OTHER
I purchased the car today, August 20, 2024. I haven’t had the car 24 hours. I drove home. I was showing someone my car. I opened the back hatch and shut it and the glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609301August 19, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609340August 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609344August 19, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609469August 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609497August 19, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
All of the alerts for the ADAS system would all come on alerting everything had failed. This had three times now over a course of a year. Once driving two while starting or parked. After two reboots of the system and a little drive the alerts go away. Also the stereo display had gone black because it lost connection. A reboot fixes that too. That’s been happening longer. Asked the dealer to check for firmware updates. They said there are five for her car after they checked it. We had it on for an oil change. They told us first it would cost 100, then they changed to almost 500 because it was 5 updates. This could be a real safety concern since you will never know if something has failed or not. If it’s their software engineers making the mistakes with coding, why do we have to pay for them updating it so it’s correct. I have no problem doing this myself, most car companies allow this, Honda will not with our 2017 even though there is a setting to do it. I just have no way of getting the files. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609534August 19, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
The Honda of Downtown Chicago dealership has informed us that there is a fuel injector problem with this vehicle. On 8/11/24 it caused the vehicle to cycle through a series of errors before it stopped accelerating on the highway with our young son inside, and eventually stopped moving altogether after we were able to get off on an exit. When the car failed, we were given a final Power System warning. It should be noted that we took the vehicle to the Honda of Downtown Chicago dealership months prior for a the same kind of warning lights (Emissions warning, Lane Departure warning, etc) and a very loud rumbling noise. At that time, the servicing team at the dealership DID NOT disclose that it was or could be a fuel injector issue. Instead, they said that the computer just needed to be “reset” and that the rumbling could be attributed to the vehicle being a hybrid. At this time, the vehicle is with the Honda dealership for repair. They have not provided a timeline for repair or provided a loaner car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609255August 18, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
As I was attempting to quickly accelerate to merge onto the freeway my vehicle experienced extreme hesitation and engine misfires. All my dash warning lights were then illuminated. My vehicle nearly came to a stop. This nearly caused me to be rearended by vehicles on the freeway especially an 18-wheeler that was quickly approaching to my rear. I limped onto the side median where I stopped my vehicle turned it off and then restarted it. It restarted but all the warning lights were still illuminated. I managed to drive slowly to my dealership where my vehicle had just been around two weeks prior for a similar incident (only the one engine warning light was illuminated) where they replaced my fuel pump under recall. On my latest incident they did a diagnostic check, and it displayed DTC codes P0172, P0300, P0301, P0302, P0304, multiple cylinder misfires and fuel rail pressure too high. At their recommendation they replaced my fuel injector and spark plugs. My vehicle was 4 months and 8000 miles out of the extended Honda Care Warranty I had purchased when I bought my vehicle, so I had to pay for the repairs. Nearly 10 days later my vehicle was experiencing similar symptoms of hesitation and misfires upon rapid acceleration with all dash warning lights illuminated. I stopped and restarted my car drove it to an auto parts store where they ran a computer diagnostic check, and it showed random misfires and also this time it said i needed my PCM reprogrammed. I managed to reset the codes and now looking to sell my vehicle. I felt compelled to notify Honda corporate customer relations via email, not just for a reimbursement of payment but also for safety notification; they checked my VIN and was told since there was not a current campaign on that VIN and it was out of warranty so it's up to me to repair. I believe it is a safety issue affecting my model like it has affected others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609207August 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling about 45 mph on no weather road. The DMBS system engaged with no warning and hard braked just out of the blue throwing all passengers forward. 3 passengers including an 11 year old child in the backseat fully buckled in thank goodness. There was no reason for the system to engage and the truck behind us thankfully was far enough back that he saw it and went around us carefully. If he had been any closer and not able to go around us due to oncoming traffic he would have hit us. Upon further research after this incident we have found numerous complaints about this issue and feel this warrants immediate attention as this could have caused fatalities. My granddaughter was in the back and it scared all of us to where we were shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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