Honda CR-V Complaints

16,579 consumer complaints on file.

#11612031September 1, 2024
UNKNOWN OR OTHER
Gear shift button broke and came out of the shifter completely. I can not put the vehicle in gear and I am stranded. I contacted my local dealership and they acted like they have never heard of this being a problem. My vehicle had under 12000 miles and this happens. Of course it is a problem. The components broken brittle parts speak for the cheap plastic used in such a critical area. The cost of the repair shouldn't be a factor for recall. The number of people reporting this problem is a small percent compared to the many who have had the repair when it is clearly a manufacturers defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612032September 1, 2024
STEERING
1. Steering, and yes available for inspection 2. Steering wheel sticks, making me over correct and turn more than needed. 3. No 4. No 5. No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611778August 30, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE, SERVICE BRAKES
The contact owns a 2019 Honda CR-V. The contact stated that the battery was drained due to the vehicle being parked and not driven for several months. After recharging the battery, several warning lights were illuminated. The contact stated that the TPMS, brake system hold, Lane Keep Assist, and vehicle stability assist (VSA) warning lights were illuminated. The contact researched and noticed similar vehicles had experienced the same failure after charging the battery. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611781August 30, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
History: Vehicle brakes failed suddenly while in motion. Brake System problem was flashing on the dashboard followed by various electronic system failure messages. The problem first occurred on Nov 3, 2023 and was reported to NHTSA with issue # 11553355. The issue was also reported to American Honda (Case # XXX). Vehicle logged an error code. Honda dealership could not diagnose the cause of the issue and hence they could not provide any fix. I was advised to bring the vehicle back if the problem occurs again since the problem appears intermittent. Recent update: The problem occurred again twice in July 2024 under the same circumstances as mentioned above from Nov 2024. The vehicle is now with dealership for inspection. No root cause has been identified yet at the time of reporting the issue but it is being suspected that a fault might be with Electric Brake Booster component. What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes. How was your safety or the safety of others put at risk? Very risky as I lost an ability by approx. 90% to stop the vehicle. Fortunately, no vehicle was in front of me, I was not approaching pedestrian crossing, or traffic signal. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - American Honda and Hoffman Honda dealership in Canton, CT. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611807August 30, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Honda CR-V. The contact stated that the vehicle had failed to start, causing the battery to be replaced several times. The vehicle was taken to the dealer to be diagnosed several times; however, the cause of the failure could not be determined. The vehicle was taken to a second dealer, Spitzer Honda Euclid (915 E 200th St, Euclid, OH 44119); where it was diagnosed that the front driver's side outer door handle was experiencing an electrical short circuit; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611811August 30, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611539August 29, 2024
FUEL/PROPULSION SYSTEM, ENGINE
I have contacted my local Honda dealer about this issue months ago and the recall and they said they did not have parts available yet. I have always kept my maintenance up since I bought it new. On the way home the other night all of a sudden my turbo charger blew and took out my catalytic converter along with it. I was told this was a $8000 repair!!!! It only has 135,000 on the car. I have read and spoke to many people that stated that the fuel pump issues can cause this! I am so upset by all of this. I should not have to pay for this NOR is this safe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611541August 29, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda CR-V. The contact stated while driving 65 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated upon attempting to continue driving, the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was towed to the dealer, where the contact was informed that a cylinder had misfired; however, the dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); because of the plant where the vehicle was manufactured. The failure mileage was approximately 59,018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611543August 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2003 Honda CR-V. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the engine fan was inoperable causing the engine to overheat. The vehicle was taken to the local mechanic who replaced the thermostat, but the failure persisted. The vehicle was not yet repaired. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611561August 29, 2024
FUEL SYSTEM, GASOLINE, ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 35-40 MPH, the infotainment system became inoperable. The contact stated that infotainment system became operable after parking the vehicle in the driveway. Additionally, the contact stated while at a complete stop, she noticed that the engine was about to stall. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, and then releasing the brake pedal, she was able to drive. Several warning lights related to the brake system, the transmission, the fuel system, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the DTC: P0172 was retrieved. The mechanic determined that the fuel system was running significantly rich, the PCM was malfunctioning, and that there was fuel dilution from the engine oil. The vehicle was taken to the dealer where it was determined that the fuel injectors needed to be replaced. The dealer charged a repair fee, but the contact declined to pay for the repair and advised the dealer to complete the recall repair. The dealer declined to complete the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 111,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611568August 29, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated while driving 20 MPH, the Forward Collision Avoidance: Automatic Emergency Braking System engaged with no other vehicles or objects nearby. The contact stated that the sudden braking nearly caused an accident with another vehicle that was following behind the vehicle. The contact called a local dealer, and an appointment was scheduled to inspect the vehicle. The contact linked the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611642August 29, 2024
UNKNOWN OR OTHER
I received a safety recall letter in June and brought the car to a dealership for inspection. After the inspection, they said that they can't fix it, and the car is dangerous to drive. I contact American Honda, and after almost a month in back and forth with American Honda and the dealership, the car is again inspected, and the report was sent to Amercian Honda on July 29. Since then, I had been waiting for American Honda resolve the problem. We had contacted them every week and they response are always the same, no updates on the case, and someone is going to call me back, and this doesn't happen. They know the car is risk to drive, and we told them about many times in the calls that I don't have another car and don't have money to buy a car, so I need this to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611672August 29, 2024
POWER TRAIN
Going down highway at 60mph, I heard a loud boom from pass side rear wheel I pull over safely to rest area, Got out thought maybe a tire blew but that wasn’t it, Got towed to a Honda Dealership and upon further inspection I was told the rear differential was cracked, The explanation I was told from Honda was I drove in reverse and hit something so hard that caused the cracks, What they couldn’t explain to me was why there was no other damage to the underneath of the car, I did have the extended warranty on my car but I believe Honda doesn’t want to honor it,I did some research and found this vehicle was having problems with a defective rear seal, Thank you if your able to ask more questions for me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611542August 29, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The "BRAKE" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 22,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611507August 29, 2024
STEERING
UNKNOWN : Steering wheel feels sticky or stuck when driving around slight turns. The wheel will jerk once it is made to go straight. Dealership couldn’t find any issues but did feel it when driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611377August 28, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that the failure had occurred on several occasions. Several unknown warning lights were illuminated intermittently. The vehicle was not drivable and was towed to the residence. The contact allowed the vehicle to cool off and contacted a dealer to schedule an appointment. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was driven to a dealer, but the vehicle was not diagnosed. The dealer informed the contact that the VIN was no longer included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall repair had already been performed. The failure mileage was 164,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611308August 28, 2024
UNKNOWN OR OTHER
02/23/2022 while driving down interstate sunroof glass suddenly exploded for no known reason. I see this is more common than I first thought. Hope the auto industry will be forced if necessary to make changes to correct the ongoing problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611316August 28, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my mother's 2018 Honda CR-V at a steady rate of about 30 mph when there was a warning chirp and the car suddenly braked hard and came to a complete stop. At that time, I was at least 30 feet behind the car in front and both my car and the one in front were traveling at the same speed. I can only assume that the collision avoidance system kicked in unexpectedly. After stopping, I restarted the car and proceeded normally, with no warning lights showing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611070August 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All the warning comes on the dashboard randomly. I took it to the service, they said they reset the system. However, today, my daughter was driving to her school. Again, all the warning lights came on and the car braked itself. This is a very dangerous as my daughter is a new driver. I made another appointment with the service department. Please do something,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611127August 27, 2024
FUEL/PROPULSION SYSTEM
The vehicle experienced multiple system failures, indicated by error messages in 11 different systems, including the check engine light. The affected systems were Tire Pressure Monitoring, Brake System, Electronic Power Steering, Vehicle Stability Assist, Adaptive Cruise Control, Road Departure Mitigation, Electric Parking Brake, Emissions System, Brake Hold System, Hill Start Assist, and Collision Mitigation System. After the errors occurred, the vehicle was taken to a dealership for inspection. The dealer identified that the emissions system was running too rich, causing the fuel injectors to become soiled, leading to engine misfires and reduced power/fuel economy. The dealership replaced the fuel injectors, documenting the issue as “DTC P0303 No3 Cylinder Misfire, P0172 Fuel System (B1) Too Rich.” No other system faults were detected despite the earlier errors. There has been no inspection by the manufacturer, police, or insurance representatives at this time. The components are available for inspection upon request. There were no pre-warning lamps, messages, or symptoms before the failure, suggesting the underlying problem may have been developing over a long period without detection. When these errors were displayed, critical safety systems in the vehicle were rendered inoperable, posing a significant risk to my safety and others on the road. An emissions system issue should not have caused multiple safety systems to be disabled, as this could potentially lead to a crash or other hazardous situations. This issue is well-documented online as a common problem with the Gen5 Honda CR-V, with many owners reporting similar experiences. Despite widespread complaints, Honda has not taken corrective action, such as issuing a software update to prevent safety system failures or acknowledging a potential manufacturing defect in the fuel system. This problem is leading to premature and frequent fuel injector replacements, as seen in my vehicle, which has under 65k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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