Honda CR-V Complaints

16,579 consumer complaints on file.

#11629448December 7, 2024
FUEL/PROPULSION SYSTEM
I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629378December 7, 2024
STRUCTURE:BODY
I was in Albemarle, NC on Nov 24-25 and my car was parked outside. My mirror was not cracked when I parked it Sunday night and there was not a vehicle parked next to me. It was 36 degrees outside that morning and there was frost on the car. I drove my car approximately 2 miles and it was cracked. There is no other damage to the car or mirror. I contacted my local Honda dealer to have them fix the issue but they told me this was not a warranty issue and I needed to make a claim on my insurance, which I refuse to do because it was not involved in an accident or incident. I've also filed a complaint with Honda Corp directly. This issue of the side mirror cracking in cold weather appears to be an issue with a lot of 2024 CRV's according to internet searches. The mirror view is now distorted and makes it difficult to view things.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629149December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629197December 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have 54,000 miles and this is the second battery and second set of tires. I understand a battery but 2 already , that shouldn’t be. And tires cupping on 2 sets of tires. And alignment was not the issue and I also have them rotated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629213December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629275December 6, 2024
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629276December 6, 2024
SUSPENSION, UNKNOWN OR OTHER
I purchased the Certified Pre-Own 2021 Honda CRV on August 26, 2024. I took it to the Honda Dealership which we purchased it to inspect a noise coming from the passenger front wheel-well. Upon the inspection they noticed the passenger Strut Tower had split open at the weld seam. The Honda dealer claims its due to hitting a pothole and a driver issue. An independent mechanic indicated that doesn't hold true, since there is no damage to the tire, rim, shock absorber or strut along with the car being in alignment. I showed pictures to a master welder who indicated it looked like a failed weld seam. The car is inoperable in the current state given driving it could cause the strut to pierce the hood. On December 12/2/24 I reached out the American Honda Motor Inc, who then put me in touch with a case manager on 12/3 at which time I filed a failed part claim. They responded on 12/6/24 that the claim was denied. I ask for written confirmation of the decision, which they replied they don't provide written Commnication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629246December 6, 2024
STEERING
I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629205December 6, 2024
SEATS
My Honda CRV has a open recall for a weight sensor and I reached out to local dealer many times, part got recalled at the begging of the year and all they say they don’t have the part
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629198December 6, 2024
STEERING, AIR BAGS
The contact owns a 2024 Honda CR-V. The contact's daughter attempted to make a left turn while at a stop light; however, the steering wheel failed to operate as needed. Due to the failure, the contact's daughter lost control of the vehicle and crashed into an electrical pole. The air bags did not deploy upon impact. While the contact's daughter suffered emotional distress due to the accident; she did not sustain any physical injuries. A police report was filed. Due to the accident, the vehicle was initially towed to an independent tow lot; the contact then called the dealer who referred the contact to an independent body shop. The vehicle was towed to the body shop where the contact was informed that the steering gearbox worm wheel was defective and was given an estimate for the repair. The contact was later informed that a recall had been placed on the vehicle for NHTSA Campaign Number: 24V744000 (Steering). The independent mechanic referred the contact to the dealer for assistance; however, the dealer offered no assistance. The contact was then referred to the manufacturer and was given a case number. The contact had made numerous attempts to reach the manufacturer about the failure but had yet to receive a response. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 1,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11629146December 6, 2024
STEERING
While driving the vehicle on the highway, the steering wheel feels like it gets stuck. It seems to happen after driving for a while, and every time I have to steer just a little bit, I have to move the steering wheel slightly to get it to unstuck. There are no warning lights showing. I just received a recall notice in the mail, called my Honda dealer, and they don’t have the parts right now. This definitely affects the way the car handles. I did not notice this when I drove it in the summer, but I sure notice it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628970December 5, 2024
UNKNOWN OR OTHER
Gas smell inside cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629036December 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling along a four lane, about 45 MPH and the collision braking system engaged for no reason. There was no car or obstacle in front of me, and thankfully, no vehicles following closely behind me. The system disengaged within a few seconds and then I was able to accelerate forward. This has happened twice. It is frightening to think may have occurred if there were cars ahead or behind me. The first time it happened when the car had about 15,000 on it. The second time was this summer, and the car had about 52,000. I am very concerned about this issue, and I am very worried that the braking will engage and there will be a resulting accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629070December 5, 2024
UNKNOWN OR OTHER
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2023-2025 multi-model year Honda vehicles. Due to improper production of the high-pressure fuel pump, cracks can form at the solenoid core component of the fuel pump. As a result, a fuel leak can occur in lower mileage vehicles when the high-pressure fuel pump is in operation. Safety Risk If a fuel leak occurs in the presence of an ignition source, the risk of a fire, crash, or injury are increased. However, for this safety risk recall, corrective action is not in place and there is not available part. There is no readily available good part to replace defective high pressure fuel pump and need to wait one month for order by dealers. Who is going to be liable and responsible if anything happens until the part is available? Honda is not addressing my concern and are not willing to deal with it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629006December 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling on the highway at 65 mph, in the left lane of three lanes of traffic with no cars in front of, back of, or side of me, (AdaptiveCruiseControl and LaneKeepAssist were both on) when the vehicle did an “emergency” self-brake. A large red BRAKE sign appeared in the dash and the car felt “out of control.” I physically hit the brake, slowed down and exited the highway. I REMAIN FOR ME TO FEEL VERY INSECURE on highway travel. This was a second incident. This occurred early November. The first incident happened a few weeks before this one while traveling around 40 mph in multi-lane traffic. I signaled to move into the left lane, no cars were within two car lengths from me, when the vehicle did a hard self-brake; the ACC and LKAS were NOT engaged at this time. Again, the car seemed “out-of-control” for a short time. This incident occurred mid October.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628958December 5, 2024
VISIBILITY/WIPER
The 2024 Honda CRV windshield wiper do not fully wipe rain water on the driver side, leaving 3" 1/2 on driver pillar that is untouched by the windshield wiper. This reduces driver visibility during rain. Due to this concerns my wife do not feel safe driving this vehicle in the rain or snow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628780December 4, 2024
ENGINE
There is a recall of fuel pump replacement on Dec 18, 2023. I approached Lehigh Valley Honda for repair and they are saying I need to be on wait list. The CRV is stalling and stopping on highway while driving,need to be fixed ASAP before any accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628781December 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628825December 4, 2024
ENGINE
The contact owns a 2022 Honda CR-V. The contact stated while driving at various speeds, several unknown messages became displayed on the instrument panel. In addition, the contact stated that the vehicle began to hesitate upon depression of the accelerator pedal. The vehicle was taken to a dealer and after several days, the dealer performed a valve adjustment to repair the vehicle. Recently while driving 73 MPH, the vehicle hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. The contact was able to restart the vehicle and drove to an independent mechanic. The mechanic retrieved a DTC code for an engine misfire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628871December 4, 2024
STEERING
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the steering wheel seized and the contact stated the steering wheel felt very tight with no warning light illuminated. The contact stated that the steering became difficult to turn and also heard a clanking noise when the contact attempted to turn the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the steering gearbox failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 33,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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