Honda CR-V Complaints

16,579 consumer complaints on file.

#11643246February 17, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Honda CRV in it’s first signs failed to start. Vehicle ignition would fail to function, there was no respond. I had to shut off for 15 minutes then tried initiating, it would start as if nothing happened. I thought this was due to a battery/electrical issue. At times I thought it would not turn on and I would be left stranded where I was. Second issues began with Honda CRV not responding to gear changes, it would shake in the middle of the road, in between trips. I was praying this was not the transmission. Did have this repaired since I would regularly keep up it’s maintenance and no further damage was announced by dealership. In the scariest of events, Honda CRV stopped in the middle of freeway! Car began to shut off, would not advance further and completely lost power. I had to safely move to the side of the road, exiting freeway very frigthtened. Only warnings signs I had other than the unfortunate events mentioned above, where vehicle failed to operate. It was the last 2 or 3 times I took my vehicle for scheduled maintenance. I began to get information from service center about extremely costly repairs my Honda CRV vehicle needed. There were no other lights, messages or warnings on vehicle dashboard. I automatically though the repairs recommended were an intent to charge me more than needed. I also did not have the amount of money required for the costly the repairs. I did receive a safety recall repair notice on or before behinning of 2024. Around January/February then again January 2025 regarding an “Important Safety Recall.” I do not know why parts had a “limited availability,” if this was “IMPORTANT SAFETY RECALL” why then did this take so long to be properly attended? The letter does state that “safety consequences” of not repairing could cause engine issues. Prevent engine from starting, cause vehicle to loose drive power or stall while driving, increasing risk of crash or injury. Please help me with this issue. Thank you in advance for reading.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643171February 17, 2025
ENGINE, UNKNOWN OR OTHER
I purchased a 2025 Cr-v on 1-30-2025 on 2-1-2025 after 33 miles the emissions light came on. I notified the dealership and i brought the car in on 2-3-2023 and on 2-5-2025 I picked up the car. then on 2-7-2025 the same light came on and the dealer picked up the car on 2-10-2025 and on 2-13-2025 they said it was fixed plus they put 65 miles on the vehicle as per tech advise to make sure it was fixed. now on 2-17-2025 the same light came on and dealer once again came to take the car. this warning light message expresses that while driving power may be reduced so I don't think it would be safe on the highway. at this time 2-17-2025 the car was picked up and brought to the dealer so I didn't receive a work order yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642970February 16, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times the vehicle slammed stopped for no reason nothing around to warrant a stop or anything no real warning before it automatically brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643014February 16, 2025
ENGINE
At approximately[XXX] I was driving the CR-V. I merged onto [XXX] from [XXX] going toward the [XXX] exit. Shortly after merging onto [XXX] a warning light came on stating something like “Emission system problem. You may lose power. See your dealer.” Very shortly after this the engine did start to lose power. Fortunately, I was able to pull over to the side of the freeway. Felt very unsafe. Waited a minute and shut the car off and turned it back on. I was able to start going back to my original destination. Within seconds the warning flashed again and stayed on the entire way there (around 2-3 miles). I called a tow truck to take the vehicle to the dealer. Was told by dealer (Germain Honda of Dublin) that they were replacing the cylinder heads. This was done and when they test drove it the problem occurred again. The dealer then replaced the fuel injector and this supposedly fixed the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642719February 14, 2025
SUSPENSION, STRUCTURE
The contact owns a 2012 Honda CR-V. The contact stated that while his wife was driving 20 MPH, the vehicle began to wobble after driving over a puddle. The contact's wife pulled over and discovered that the rear driver’s side tire had sunken into the rear axle. The contact had the vehicle towed to the residence and discovered that a portion of the sub frame where the failure had occurred was corroded. The contact called the dealer, and the failure was acknowledged; however, the vehicle was not under recall. The contact was provided an estimate for a diagnostic test and was referred to the manufacturer for additional assistance. The manufacturer was notified of the failure and the contact was provided the same information as the dealer. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642835February 14, 2025
FUEL/PROPULSION SYSTEM
My car's estimated fuel remaining changed from 1/4 tank to dangerously low within a few minutes. It seemed to work ok after I filled it, but my car failed to run when the car insisted that about a quarter tank of fuel was present when I was driving on a highway after dark - I managed to get safely over to the edge before it stopped moving. The repair shop I towed it to checked and found that the fuel pump and attached sensor had failed, in a car that had only 42,961 miles. I would also add that the Honda dealer in Tulsa refused to give me and my husband any kind of estimate over the phone, saying only that the we had to bring the car there for them to inspect, and they were not permitted to give repair estimates over the phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642823February 14, 2025
STEERING, AIR BAGS
The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11642470February 13, 2025
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642485February 13, 2025
STRUCTURE, SUSPENSION
The contact’s son owns a 2008 Honda CR-V. The contact stated that while his son was driving 45 MPH, the vehicle aggressively veered over to the right side of the road. The driver inspected the vehicle and noticed that the rear axle had detached from the frame. The driver was able to coast to the side of the road. The vehicle was towed to the dealer who was unable to fix the vehicle under NHTSA Campaign Number: 23V228000 (Structure); because parts were not available, and there were additional damages that needed to be repaired. The manufacturer was made aware of the failure and was working with the dealer to have the vehicle inspected. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642530February 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642581February 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642612February 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer informed the contact that the fuel pump was not leaking. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642623February 13, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642431February 13, 2025
STEERING
I received a recall notice and tried to schedule service multiple times. It has been over 60 days and I have still not had the recall addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642123February 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact was advised by the local dealer that the vehicle would only be serviced for the recall if the fuel pump failed. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642135February 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V The contact stated while driving 55 MPH, the vehicle started shaking and the brake light and check engine warning light illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle and continued driving. The failure persisted. The vehicle was taken to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the fuel pump module needed to be replaced; however, the contact had to pay for the fuel pump to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642152February 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, the vehicle stalled with several warning lights flashing on the instrument panel. The contact then received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were available; however, the contact was informed that only the low-pressure fuel pump was under recall and not the high-pressure fuel pump, which was the cause of the failure. The contact was then given an estimate for the repair even though the vehicle was under recall. The manufacturer was made aware of the issue and referred the contact to another dealer for assistance. The other dealer was notified, and the contact was given the same information as the previous dealer had provided. The vehicle was not repaired or serviced under the recall. The failure mileage was approximately 90,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642167February 12, 2025
VEHICLE SPEED CONTROL
The contact owns a 2014 Honda CR-V. The contact stated while driving at 25-50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact's son test-drove the vehicle and experienced the same failure. The contact attempted to depress the accelerator pedal and believed that there was no gasket on the fuel pump. The vehicle was taken to a dealer however, the dealer could not recreate the failure with the accelerator. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642183February 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642200February 12, 2025
FUEL/PROPULSION SYSTEM
In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. I receive emails from Honda telling me the recall has not been completed. I booked an appointment and brought my car in just to be told parts are still not available. Why is Honda allowed to continue to build new cars where there are so many of these existing vehicles that can't be repaired. It just seems they are slow walking this in the hope that people will just give up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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