Honda CR-V Complaints

16,579 consumer complaints on file.

#11644302February 22, 2025
POWER TRAIN
My Honda CR-V Hybrid would stop working on the highway at high speeds. Sporadically, I would be driving at speeds from 55-75mph and the accelerator pedal would stop working and my car would start slowing to a halt. I would have to pull over to the side of the highway quickly, turn the car off, and then restart it. It usually would work but occasionally the car would stop a mile or two down the road and I would have to restart it again. This occurred six times between 11/24 and 1/25. In all cases, the car would still have electrical power but the accelerator would simply stop responding. This led to several dangerous situations where I needed to maneuver around trailer trucks while rapidly slowing. In all cases, there was no warning lights or messages. I had two different mechanics, including the dealership where I bought the car, look at it and neither could find a source of the problem. This problem as occurred to other owners of Honda CR-V's if you search for this problem on Reddit and other forums. I ended up selling the car back to the dealership at a loss and buying a different used car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644118February 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643951February 20, 2025
UNKNOWN OR OTHER
Electrical System Failure Battery Drain Issues Infotainment/Navigation Freezing Persistent Check Engine Light Excessive Oil Consumption Transmission Failure Brake System Failure Steering Issues Unintended Acceleration Airbag Malfunctions Fuel System Leak Increased emissions Misfires
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643851February 20, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643591February 19, 2025
FUEL/PROPULSION SYSTEM
Fuel pump malfunction causing my vehicle to stall and suddenly decrease speed. Potential of causing accidents when it occurred. Problem was confirmed and repaired at a mechanic. Engine light came on after the problem started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643819February 19, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I was driving in I-694 to dealer for a scheduled oil change when all of the warning lights came on at once and I lost ability to accelerate. This was frightening and dangerous. I was surrounded by many vehicles, including semis. There were no advanced warnings. The dealer diagnosed turbo and engine failure. I brought the vehicle to an independent mechanic for a second opinion, and he stated that there was a large quantity of fuel in the engine oil. I had brought my vehicle to the Honda dealer for maintenance over the prior three year period, and was never advised that I needed to check the turbo, that it could fail, or that I needed more frequent oil changes. I have since discovered that Honda is aware of this engine defect that causes fuel to mix with the oil, which then can cause premature engine failure, but they refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643816February 19, 2025
FUEL/PROPULSION SYSTEM
I received a recall notice back in November of 2024 regarding 2 issues with my new 2024Honda CRV Hybrid. It took almost 2 months for Honda to fix one of the recalls, but they said the parts were not in for the fuel pump. They told me to keep checking back with them. It is now approaching the end of February, and when I called Honda back again to check on getting my fuel pump recall fixed I was informed that there was NO remedy available to fix the problem. I drive my children to and from school every day and to their extra curricular activities. Online it states that the improper production of a high pressure fuel pump can create safety concerns. I am extremely uncomfortable knowing the new vehicle I am driving can lead to an increase chance of injury or fire. I want a replacement car if this recall can not be fixed in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643625February 19, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643474February 18, 2025
STEERING
My car steering well gets randomly stuck for seconds at a time, Honda has failed to comply and help us get the steering wheel recall done since October 2024 and now February 2025. They keep saying we are on the list and they will send us a letter home or to keep waiting 12-15 days but there is no real help from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643502February 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is regarding an incident with my 2019 Honda CRV, on 2/12/2025. Conditions were dry, clean and dark with street lighting at approximately 6:15 pm Pacific time. I was driving northward uphill on a paved street and approximately half way up the hill, my car came to an abrupt stop and shut down. My body was jolted forward and I felt an immediate discomfort in my lower back. There was a car behind me with lights on that did not hit me, but had veered left mid-street, possibly to avoid hitting my car, or may have been in the process of making a parking maneuver. I saw nothing in the roadway that would cause my car to stop. There was no occurrence of a warning light or audible notification of a hazard to me. There were two cars stopped at a stop sign ahead at the top of the street, one was in the right turn lane and the one next to it was headed straight south. My car would not proceed. I had to press the start button to restart the car. I drove up to the top of the hill to the limit line of the stop sign. Both of the cars ahead at the top of the hill across the intersection were still stopped, but proceeded once my car came up the hill to the limit line of the stop sign.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11643523February 18, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Honda has failed to provide the necessary parts to fix a safety recall on my vehicle. This recall is affecting my ability to renew my California DMV registration, as the state requires all safety recalls to be completed before renewal. I have contacted my local Honda dealership multiple times, and they have informed me that the parts are unavailable with no estimated repair date. This situation has put me in a difficult position where I cannot legally drive my vehicle due to expired registration, even though the issue is beyond my control. Honda has not provided an alternative solution, such as a loaner car or reimbursement for transportation costs. I request that NHTSA investigate this matter and urge Honda to resolve this issue immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643447February 18, 2025
SERVICE BRAKES, STEERING, SUSPENSION
While steering and turning, the wheel continuously feels sticky and there is a clicking and squeaking sound when I begin to turn the wheel. It is available to inspect. This vehicle does not feel safe. I have had to turn the wheel with more effort when changing lanes on the highway causing overcorrection and the brake also slipped when I was braking before turning to get onto a major street. I have taken it to Firestone to get the brakes checked and for routine oil maintenance and a leak in the windshield reservoir. After the oil change, a Firestone service tech recommended maintenance and repairs including an alignment, new brake pads and rotors, so I took it back to Enterprise, the car dealership where I bought this vehicle on December 5, 2024. Enterprise reluctantly took it back to their service department and checked the vehicle's steering and brakes, denying there was anything wrong with either. The manager at Enterprise stated that the sound I was hearing was normal wear and tear on the vehicle but I am still hearing the clicking and squeaking sound and when I turn the wheel it still feels sticky. There have been no warning lights flashing on the dash, but again, the wheel continuously feels sticky, and I have to overcorrect my turns. There is also a clicking and squeaking sound when I turn the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643332February 18, 2025
VISIBILITY/WIPER
Failed component: The windshield washer system is faulty – particularly the passenger side. Honda refers to it as a “wet arm wiper” system. More specifically, the washer fluid is emitted from the wiper arm instead of a more direct spraying method. As such, it does not spray out evenly across the windshield. It basically dribbles onto the windshield, with a delay, and winds up getting dumped onto the bottom of the windshield and the outer edge of the wiper blade. The small amount of washer fluid that does get onto the windshield simply gets mixed with the debris on the windshield and dirties and obscures the windshield even more and makes it even harder to see out of. This is particularly dangerous when the vehicle in operation when the windshield washer is used and the windshield become smeared and obscured in traffic. The vehicle is available for inspection upon request Safety risk: Upon utilizing the windshield washer system while driving in traffic, the windshield becomes smeared and obscured to a point where the operator cannot see very well out of the windshield. Reproduction by dealer: The issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Inspections: As stated above, the issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Warning / messages / symptoms / first appeared: There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue first appeared shortly after the purchase date of 4/26/2024; the first time I used the windshield washer system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643317February 18, 2025
STEERING
Maufacturer failed to address safety recall repair in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643071February 17, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving the vehicle on route I287 and all of a sudden the break system got activated without touching any button and the car speed was damped down and as a result the car was pulled aside to see what had happened. The break system completely collapsed with a break sign on the dashboard appearing persistently which could not be deactivated or was not able to remove from the dashboard with several attempts made in restarting the engine. Due to the involuntary break activation on highway driving, my life as well others would have been in extreme danger and jeopardized the whole situation in continuing driving further. The car was towed on a flat bed to the the dealer The Honda Princenton, New Jersey for further investigation and got analyzed for the root cause and they suggested a fix of head gasket replacement, a major repair, asking us to fix the vehicle at the cost of 6000 dollars. Previously, I had driven several Hondas and never experienced break issues on the cars and we had invested in buying this time the Honda CR-V and what we went through this vehicle something like this is not fair for the customer has to go through a major repair on the vehicle at such a low milage of 127,000 put on the car which never was involved in an accident and driving the car on high way every day to the work place. We want a complete restoration of the vehicle at free of cost and get it certified and drivable safely on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643125February 17, 2025
FUEL/PROPULSION SYSTEM
Case #[XXX] Topic: Dealer Experience First Name: [XXX] Last Name: [XXX] Email Address: [XXX] Zip Code: 35824 Phone: [XXX] VIN: [XXX] Vehicle Mileage: 60,000 Description: I called Shottenkirk Honda to make an appoinment for the RECALL on my car on [XXX]. This recall states that it has risk of crash or injury. I was told the next "recall" appointment they had was May 27 . Do you have any suggestions how or were I can get this fixed sooner? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643162February 17, 2025
SERVICE BRAKES
Vehicle braked to a sudden stop while crossing intersection which was completely clear of any traffic. The road surface had street car rail lines which were well maintained and even. We were lucky to be wearing seat belts at the time. This is the second occasion it happened. I pray that it will not happen during freeway driving speed. Please give this your attention for a quick resolution before someone gets hurt. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643170February 17, 2025
ENGINE
Head Gasket Problem The Engine would have rough starts occasionally for about 20 seconds then drive normal. Started about 1 month intermittently until diagnosis and most likely misfire. Vehicle has been inspected by two Honda dealerships stating coolant is leaking into cylinder 3 and has a sticking fuel injector with burn oil on dipstick due to low coolant. Oil change interval between time of symptoms and diagnosis was normal. The last start caused engine codes to appear and when the idle smoothed out the vehicle would only drive about 10 mph until restarted. Safety of not being able to start the engine reliably and not knowing the mph limitations after a misfire when trying to enter a road was a concern for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643178February 17, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
I am writing a complaint for 2019 Honda CR-V. While I am aware of the fuel pump recall for this model, what is not recalled and needs to be are the multiple dashboard lights that turn on and remain lit that many owners of this model and several years earlier have not been able to find solutions for. The lights turn on regardless of having a new battery. 2017-2019 Honda CRV owners have not been able to get a clear answer from dealers, and only have been told by Honda to "go to a dealer" who is not able to give a solution. Some have reported that the issue is poor fuel inspectors that needs to be replaced. Finding answers to this is costly after already investing in a vehicle that we trusted would be safe. The multiple dashboard lights are distracting and a safety hazard, and the fact that we do not know the reason they are turning on puts us in a position of driving on the road without knowing if our vehicle will stall, break down, etc. My personal vehicle has been inspected. I am requesting, at minimum, that if a recall cannot be issued, then owners be provided at least one free diagnostic service at a Honda dealer to address an issue that was the responsibility of the vehicle maker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643207February 17, 2025
ELECTRICAL SYSTEM
Multiple vehicle warning lights showing up on dashboard, but only when the weather is cold - usually under 35 degrees F. Once the temperature goes above 35 degrees F, the warning lights disappear. Not exactly sure what is going on, but have read online of a bunch of other owners of 2017 and 2018 Honda CR-V’s experiencing the same exact issue. Would like to get Honda Motor Corp. to cover the cost of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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