Honda Civic Complaints

16,711 consumer complaints on file.

#10280994August 19, 2009
SUSPENSION:REAR
2008 HONDA CIVIC HYBRID HAS EXCESSIVE REAR TIRE WEAR, TIRE CUPPING, AND ANNOYING NOISE INSIDE CAR.HONDA'S LACKLUSTER RESPONSE IS TO MAKE IT AN OWNER PROBLEM. IT IS SUGGESTED THAT DISSATISFIED OWNERS SUBMIT COMPLAINTS TO THE BBB, STATE CONSUMER PROTECTION AND CONSIDER ACTION UNDER THE LEMON LAWS FOR HONDA REPURCHASE OF THE VEHICLE. HONDA MOTOR CO TORRANCE CA IS GENERALLY OF LITTLE HELP, AND PLAYS DUMB ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281003August 19, 2009
ELECTRICAL SYSTEM
WHENEVER THE CONTACT DRIVES THE VEHICLE SHE NOTICED THAT THE INTERIOR LIGHTS AND AIR CONDITIONER HAD STOPPED WORKING, ALSO THE CONTACT NOTICED THAT ALL OF THE ELECTRICAL FEATURES IN THE VEHICLE HAD BEGAN TO MALFUNCTION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE DOOR LOCKS REAR DEFROSTER HAD STOP WORKING. THE CURRENT MILEAGE IS 131000, FAILURE MILEAGE WAS AT 100000. BML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281122August 19, 2009
VISIBILITY
FAULTY SUN VISOR ON DRIVERS SIDE ... HAS BROKE TWICE ... VISOR CAN NOT BE MOVED SO ALWAYS HANGING STRAIGHT DOWN ... CAN NOT SEE STREET LIGHTS ... HAVE TO SLIDE DOWN IN THE STREET TO SEE STOP SIGNS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280802August 18, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING 70 MPH THE FRONT LEFT TIRE STRUCK A PIECE OF WOOD AND RUPTURED THE FUEL TANK. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE VEHICLE WAS LEAKING GASOLINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO STATED THAT THERE WAS A HOLE IN THE FUEL TANK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT A COST OF $640.00. THE CONTACT IS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE CONTACT DOES NOT FEEL THE REPAIR WILL REMEDY THE FAILURE SINCE THE DEALER IS REPLACING THE FAILED COMPONENT WITH A PLASTIC FUEL TANK WITHOUT A GUARD TO PROTECT THE FUEL TANK FROM ROAD DEBRIS OR RECURRING. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 54,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280917August 18, 2009
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SUSPENSION:FRONT
1. AFTER NORMAL 30K MILEAGE SERVICE AND TIRE ROTATION/BALANCING 5/23/2009, WITH HIGHWAY HANDLING CAR SHOOK EXTREMELY AND WOBBLED AT SPEEDS 60 AND ABOVE, PULLS TO THE RIGHT GOING DOWNHILL. 2. PROBLEM REMAINS WITH 2008 HYBRID PAST 35K, REPRODUCIBLE AT HIGHWAY SPEEDS (60MPH-70 MPH, 2000 RPM TO 2500 RPM) GOING ON STRAIGHT STRETCH AND DOWNHILL. FRONT OF CAR PULLING SIDEWAYS IS REPRODUCIBLE IN RAIN OR WHEN BREAKING GOING DOWN LOW/MEDIUM GRADE HILL. 8/18, THE PROBLEM CONTINUES TO OCCUR, IS A SAFETY CONCERN WHEN ON HIGHWAY,ESPECIALLY GOING DOWNHILL OR ON STRAIGHT STRETCH. 3. REPORTED TO DEALER, WENT IN FOR CHECK, DEALER CONTACTED WARRANTY AND REPLACED TRANSMISSION FLUID. PROBLEM STILL OCCURS, DEALER RECOMMENDS CHANGE FRONT TIRES NOW AS TIRES RIPPLED BETWEEN MAY 23RD AND JUNE 3RD, 2009. PAID FOR 2 NEW TIRES TO REPLACE OLD PER DEALERS RECOMMENDATION FRIDAY 6/11. DEALER GOES THROUGH EXTENDED WARRANTY TO REPLACE TRANSMISSION 6/11. THE PROBLEM DISSIPATED 30%,BUT SHAKING OCCURS. RETURN VEHICLE TO DEALER TO VERIFY IF SOFTWARE UPDATES WERE MADE 6/24 AFTER TRANSMISSION WAS REPLACED. DEALER MADE SOFTWARE UPDATE 7/6 RECEIVED CAR BACK AND PROBLEM SHOWED UP WITHIN A DAY. REPORTED ISSUE. DEALER RECEIVED HONDA RECOMMENDATION TO DISCONNECT EGR VALVE 7/31. PROBLEM REDUCED BY ~20% BUT STILL REMAINS AT 60MPH ETC. 8/8 FOLLOW-UP WITH CONCERN OF DRIVING IN RAIN DEALER RECOMMENDS CONTACTING HONDA CORPORATE CUSTOMER SERVICE. DEALER CONTACTS FACTORY REP, WHOSE RECOMMENDATION IS THERE IS NOTHING FURTHER THAT CAN BE DONE. THERE WAS NO INSPECTION MADE FOR ANY JOINT/BOLT/BELT SLIPPAGE ETC. HONDA CUSTOMER SERVICE CONTACTED DEALER AND FACTORY REPRESENTATIVE AND STATED NOTHING ELSE CAN BE DONE 8/18 AS F.REP HAS CLOSED THE CASE, CANNOT OVERRIDE F.REP, AND DOES NOT HAVE STATISTICS TO CONFIRM EITHER WAY WHETHER THE PROBLEM EXISTS IN OTHER 2008 HYBRIDS WITH SIMILAR MILEAGE. DEALER IS UNAWARE OF THE ROOT OF SHAKING/STEERING PROBLEM (SOFTWARE/D/DRIVETRAIN/COOLING/EXHAUST JUST A WORN BELT LOOSE BOLT ETC.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280930August 18, 2009
SUSPENSION:REAR
WHEN I TOOK MY '07 CIVIC HYBRID TO MY DEALER IN MAY FOR AN OIL CHANGE, THEY TOLD ME ALL FOUR TIRES NEEDED TO BE REPLACED DUE TO WORN OUT TREADS. THE CAR ONLY HAD 18500 MILES ON IT AT THE TIME, SO I WAS FLABBERGASTED. THE SERVICE ADVISOR SUGGESTED I WAS DRIVING THE CAR TOO AGGRESSIVELY. WHILE RESEARCHING REPLACEMENT TIRES ONLINE, I DISCOVERED THAT THIS PREMATURE TIRE WEAR HAD HAPPENED TO MANY OTHER CIVIC OWNERS. IN FACT, HONDA HAD ISSUED A SERVICE BULLETIN (008-001) FOR THIS BACK IN EARLY '08. THERE IS A PROBLEM WITH THE REAR CONTROL ARMS WHICH CAN CAUSE UNEVEN OR PREMATURE TIRE WEAR IN ALL 2006-2007 CIVICS, EXCEPT FOR THE SI. SO I WENT BACK TO THE DEALER, SHOWED THE ADVISOR THE SERVICE BULLETIN, AND GOT THE CONTROL ARMS FIXED. NOW WHY DIDN'T THEY JUST FIX THE CONTROL ARMS IN THE FIRST PLACE INSTEAD OF QUESTIONING THE CUSTOMER'S DRIVING HABITS? SEEMS TO ME EITHER THE ADVISOR IS INCOMPETENT OR DISHONEST. I SUSPECT IT'S THE LATTER AS SHE MENTIONED THAT HONDA DOESN'T PAY THE DEALER MUCH TO COVER THE REPAIR. OTHERS ON THE INTERNET HAVE HAD THE SAME EXPERIENCE OVER THIS ISSUE. LOOKS LIKE HONDA STUMBLED ON THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280632August 17, 2009
AIR BAGS:FRONTAL
THE SRS LIGHT IN MY 2001 HONDA CIVIC HAS BEEN ON FOR A MONTH, WHICH MEANS MY AIRBAGS WILL NOT DEPLOY PROPERLY. HONDA REFUSES TO COVER THE COST OF THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280674August 17, 2009
VISIBILITY
I HAVE A 2007 HONDA CIVIC LX SEDAN. THE SUN VISOR ON BOTH THE DRIVER AND PASSENGER SIDE HAS SPLIT INTO TWO AND BROKEN OFF IT'S SUPPORT. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE WHILE DRIVING IT IN THIS CONDITION. IT SHOULD BE RECALLED AT THE MANUFACTURES EXPENSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280724August 17, 2009
VISIBILITY
THE DRIVER SIDE SUN VISOR HAS COMPLETELY SPLIT APART NOT ALLOWING IT TO CLOSE. IT HANGS DOWN IN FRONT OF MY LINE OF VISION AND WILL NOT STAY BACK UP. IT OBSTRUCTS MY VIEW WHEN I TRY TO DRIVE AND ESPECIALLY MAKES IT DIFFICULT TO SEE AT NIGHT. MY BOYFRIEND CANNOT EVEN DRIVE MY CAR BECAUSE HE CAN'T SEE BELOW THE VISOR. THE VISOR STARTED TO CRACK SLIGHTLY WHEN MY CAR PASSED ITS 36K MILE WARRANTY, BUT EVERY SUMMER IT HAS CRACKED FURTHER AND FURTHER WHERE IT'S NOW TO THE POINT THAT THE SUN VISOR WON'T STAY UP FOR A SECOND. I CALLED THE NATIONAL HONDA CUSTOMER SERVICE NUMBER AND THEY SAID THAT THE DEALERSHIPS NEED TO DIAGNOSE THE PROBLEM BEFORE THEY CAN DO ANYTHING TO ADDRESS THE SITUATION. HOWEVER, THE DEALERSHIPS WON'T DIAGNOSE THE PROBLEM UNLESS THERE IS PAID A "DIAGNOSIS FEE" (AND EVEN AT THAT POINT THERE IS NO GUARANTEE THAT NATIONAL HONDA WILL CORRECT THE ISSUE). THIS IS A SERIOUS SAFETY HAZARD THAT COMPLETELY OBSTRUCTS A DRIVER'S LINE OF VISION AND ESPECIALLY IMPAIRS NIGHT TIME DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280589August 16, 2009
VISIBILITY
2007 HONDA CIVIC VISOR IS DEFECTIVE, SPLITS, FALLS DOWN AND OBSTRUCTS DRIVER'S VIEW AND CAN CAUSE ACCIDENT. SAFETY ISSUE. HONDA REPLACED ONCE. NOW FAILED AGAIN. CLAIMS NOT UNDER WARRANTY-NOT A SAFETY ISSUE. WHAT DO I DO WITH MY 16 YR. OLD DAUGHTER WHEN THIS HAPPENS WHILE SHE IS DRIVING? PLEASE MAKE THIS A RECALL. OTHERWISE, I'LL BE REPLACING TWICE A YEAR FOREVER. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280521August 15, 2009
ENGINE AND ENGINE COOLING
2007 HONDA CIVIC HYBRID ENGINE/HYBRID SYSTEM OPERATION HAS BECOME ERRATIC AND UNPREDICTABLE. ADEQUATE POWER TO ACCELERATE, MERGE AND SAFELY OPERATE VEHICLE CAN SUDDENLY CUT OUT, LEAVING VEHICLE WITH UNACCEPTABLE PERFORMANCE AND CREATING SAFETY HAZARD IN NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280432August 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS
MY HUSBAND AND I TOOK OVER THE CAR FROM HIS AUNT IN 10/2005, AT 56,020 MILES. THE CAR HAS BEEN WELL TAKEN CARE WITH PERIODIC OIL CHANGES AND SOME MAINTENANCE. ON 12/22/2008, WHEN IT WAS OF 82,409 MILES, THE CHECK ENGINE LIGHT WAS ON. THIS TIME WE DID PAY SOME AMOUNT FOR OTHER SERVICES BUT DUE TO FINANCIAL HARDSHIP COULD NOT PAY FOR THE TORQUE CONVERTER REPLACEMENT, AS ADVISED AT KOLBE HONDA AT RESEDA. AFTER THE SERVICE PERFORMANCE, THE CHECK ENGINE LIGHT WAS OFF. HOWEVER, ON 6/15/2009, WE HAD NO CHOICE BUT TO REPLACE THE CAR'S TRANSMISSION AND TORQUE CONVERTER FOR $690.69 (ON THE 70/30 SPLIT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280472August 14, 2009
SUSPENSION:REAR
I DON'T KNOW WHERE TO TURN FOR HELP MY PROBLEMS IS THAT I BOUGHT A HONDA CIVIC LAST YEAR 2008, FOR BUSINESS USE. MY WIFE WAS USING IT TO COMMUTED FROM HOME TO BUSINESS EVERY DAY. IT HAPPENED YESTERDAY (AUG/12) WHILE SHE WAS DRIVING DOWN I-15 AND BANGERTER HWY SHE HEARD A SNAP SOUND VERY LOUD UNDER THE CAR, SHE THEN SLOWED DOWN TO 60MPH. THE CAR BEHIND HER PASSED ALONG SIDE HER AND SIGNALED HER TO PULL THE CAR OVER IMMEDIATELY. SHE PULLED OVER AND GOT OUT TO INSPECT THE VEHICLE, AND SHE FOUND OUT THAT THE AXLE (SUSPENSION SUPPORT) HAD BROKE OFF. THE ONLY THING THAT HELD THE SHAFT FROM FLYING OFF THE ROAD WERE THE BRAKE CABLE AND ELECTRICAL CABLE. THANK GOD, NOTHING HAPPENED TO HER AND MY 10 MONTH OLD SON AND MY SECOND CHILD ON THE WAY. SHE IMMEDIATELY CALLED ME TO LET ME KNOW WHAT WAS GOING ON. I HAD HER CALLED THE TOW TRUCK AND TO TAKE THE VEHICLE TO LARRY MILLER HONDA FOR NOW. ON THE SAME DAY I HAD TO FLY BACK TO SALT LAKE TO TAKE CARE OF THE PROBLEMS. I CALLED HONDA CONSUMER PUBLIC AFFAIRS FOR ASSISTANCE BUT THEY TOLD ME THAT THEY COULDN'T HELP ME. I DON'T KNOW WHERE TO TURN, CAN YOU HELP. THANKS A MILLION. UPDATED 08/19/09 *BF *TR PHOTOS RECEIVED. UPDATED 08/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280478August 14, 2009
VISIBILITY
SUN VISOR ON 2007 HONDA CIVIC CRACKING (DRIVER SIDE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280327August 13, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING AT ANY SPEED, THE SRS LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280343August 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON A DOWNGRADE ON CA HWY 101 NORTH OF SANTA BARBARA, OUR 2008 HONDA CIVIC AUTOMATICALLY DOWNSHIFTED CAUSING THE CAR TO SLOW DOWN RAPIDLY AND OUTSIDE OF OUR CONTROL. VEHICLES TRAVELING BEHIND US HAD TO MAKE QUICK DECISIONS TO KEEP FROM HITTING US. I HAD TO PUT THE AUTOMATIC TRANSMISSION INTO NEUTRAL TO KEEP THE CAR FROM SLOWING DOWN ANY FURTHER. I HAVE RESEARCHED THIS ON THE INTERNET AND IT IS THE FAULT OF HONDAS GRADE LOGIC CONTROL SYSTEM THAT IS SUPPOSE TO WORK ON UPSLOPES BUT IS ALSO MAKING INCORRECT DECISIONS ON DOWNSLOPES. HONDA SAYS THIS IS NORMAL BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280184August 12, 2009
SUSPENSION
THERE HAS BEEN UNEVEN TIRE WEAR, PARTICULARLY AT THE REAR OF OUR 2007 HONDA CIVIC. EVER SINCE WE BOUGHT THE CAR. THE FEATHERING OF THE TREAD RESEMBLED A TRACKING PROBLEM, BUT WE ALSO HAD WHEEL BEARING FAILURES. THREE WERE REPLACED OVER THE LAST 3 YEARS. THE DEALER NEVER CHECKED THE TRACK DESPITE MY QUERIES. I NOW FIND THAT THERE IS A HONDA SERVICE BULLETIN THAT WAS ISSUED REGARDING REAR SUSPENSION IN FEBRUARY 2008. THE DEALER STILL HASN'T ADDRESSED THE PROBLEM BEYOND SELLING US NEW TIRES AND ADJUSTING THE TRACK AND CHARGING US FOR THE FULL COST. THEY DID NOT PERFORM THE RECOMMENDED REPLACEMENT OF COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280194August 12, 2009
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2009 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE HORN DOES NOT SOUND LOUD ENOUGH WHEN ACTIVATED. THE OTHER MOTORISTS ARE UNABLE TO HEAR THE HORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE. THE TECHNICIAN STATED THAT THE HORN CONFORMS WITH THE FEDERAL MOTOR SAFETY STANDARDS. NO REPAIRS WERE MADE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280242August 12, 2009
VISIBILITY, STRUCTURE
I PULLED DOWN THE SUN VISOR ON THE PASSENGER SIDE AND A FEW SECONDS LATER MY HUSBAND PULLED DOWN HIS DRIVERS SIDE)VISOR IN OUR 2007 HONDA CIVIC LX AND THEY BOTH CRACKED AND WOULDN'T GO BACK UP. THIS OBSTRUCTED OUR VIEW AND MADE IT DIFFICULT FOR HIM TO SEE THE ROAD WHILE DRIVING AND POSING A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280063August 11, 2009
SUSPENSION:REAR
EXCESSIVE WEAR AND CUPPING OF REAR TIRES ON HONDA CIVIC 2006 HYBRID. I HAD TO REPLACE ORIGINAL TIRES AT 29,000. THE REAR TIRE WERE CUPPED BADLY. I DID ROTATE EVERY 6-8,000 MILES. I HAVE 12,000 ON THE REPLACEMENT TIRES AND THE REAR TIRES WERE AGAIN CUPPED AT TIME OF ROTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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