Honda Accord Complaints

769 consumer complaints on file.

#11679897August 11, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Honda Accord. The contact stated that while driving at any high speeds, the collision mitigation braking system (CMBS) engages independently. In addition, all 4 tires lock, and the emergency brake engages. A dealer was contacted. No warning light illuminated; however a warning message to "brake" would illuminate, but did not give the contact ample time to engage the brake pedal manually. The contact mentioned she sustained whiplash due to the failure. The contact also mentioned that the failure occurred on three different occasions. During the most recent failure, the contact mentioned driving at 40 MPH, when the CMBS engaged independently. The vehicle was taken to the dealer, where it was diagnosed; however the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,111.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11679592August 9, 2025
ELECTRICAL SYSTEM
The touchscreen will glitch nonstop and random buttons are selected. The screen will freeze so when it calls random people, cancels my directions and other inconvenient things. I have to take my eyes off the road to address it. It’s extremely dangerous as it occurs so often now. I cannot drive down the road without it glitching and stopping any music or directions I have on. It’ll turn music on even after I turn the audio off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679239August 8, 2025
ELECTRICAL SYSTEM
Touchscreen glitches in its own. Taps all over the screen nonstop. Cannot safely put in directions to get to a location. Have to unplug my phone and use my phone screen for directions, which as a driver I’m not supposed to be on my phone. Also when it glitches it can go to my phone and call people while I’m driving, constantly have to take my attention off of driving to hang the phone up and exit the phone screen. When screen is turned off it will also turn itself back on. There is not fix to this for us only problems. Hearing lots of people having the same problem but Honda isn’t making a recall of fixing anybody’s vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678720August 6, 2025
UNKNOWN OR OTHER
The Infotainment system (car audio) in my car is intermittently extremely defective and very distracting. The system will intermittently have ghost touches on the screen, switch screens on its own, end GPS routes, place phone calls on hold, and all kinds of other things while I am driving. Searching the internet for a solution this is a problem that many owners are experiencing and they also report it to be extremely distracting and dangerous. A recall should be issued to correct the problem before someone is distracted and has a bad accident and gets injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678508August 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The infotainment system is registering multiple "ghost" touches, switching screens from GPS Air Play, to FM radio, to system info, to screen saver, to making actual phone calls, etc. This happens many times within a 30 second window. Many times, the infotainment system will power on its own accord and then flip through various screens. It has been reset 20-25 times and a hard reset by disconnecting a battery 5 times. Nothing helps. Honda said nothing they can do. I have multiple videos to prove the problem. This is a common problem as stated across multiple Honda Accord forums. It creates an unsafe driving environment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678365August 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The screen is not working. In the middle of driving, the screen keeps changing and appears that someone is touching it, but no one is. It starts beeping, the audio switches, the GPS goes off, and will not change even when you try clicking the buttons. It is extremely distracting while driving, navigation does not respond, and interferes with the ability to focus on driving. The problem has been reproduced by the dealer, has happened to numerous other customers, and the dealers have done nothing to fix it. It has been inspected by the Honda dealership multiple times. No warning prior to failure. According to research, this has been an ongoing problem for various other people, yet there is still not a fix available for this safety issue. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678307August 4, 2025
ELECTRICAL SYSTEM
I purchased the Accord new and bought an extended warranty from Honda (Honda Care). My car started having intermittent glitches with the infotainment system about 8 or 9 months ago. The system experiences ghost touches, freezes up, disconnects from my phone, randomly makes calls, hangs up on calls I actually make, will not turn off. Basically, this thing controls the car's brain. I have taken the car to 2 different dealerships and gotten the same response: there is no known fix at this time. Keep in mind, Honda has know about this problem since 2019. I contacted Honda Corporation. I have spoken to them several times. The second to last time I spoke with them (7/31/25), I requested Honda buy the car back. Today Honda called and told me that my car does not qualify for repurchase because I haven't had an inordinate amount of issues with the car. They further said, as we as we have a fix they will contact me and there was nothing else they could do. Remember, they have know about this issue for better than 6 years and, according to information I gathered from the internet, it has been prevalent issue with many people. Not only is this issue a nuisance, it is a safety issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678197August 4, 2025
UNKNOWN OR OTHER
Infotainment head unit (touchscreen radio) overheats in the warmer months, causing the touchscreen to process commands without human touches (acts like a ghost is operating the unit). This can range from calling radom people within my contacts, turning th volume of the radio up to the max volume (startling and distracting), starting/stopping a GPS route, to freezing the screen altogether. I feel this is a safety issue, as we are warned not to operate this unit while the car is in motion. When the head unit is operating on its own, it is distracting and startling at times while driving. This can cause an accident. I've heard other owners say the manufacturer of this head unit has stated they don't have a fix for the "overheating" issue. Honda should be pursuing a remedy for their consumers to correct this safety hazzard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678141August 4, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
The Collision Mitigation Braking System (CMBS), which is part of Honda's advanced safety features, slammed on the brakes driving down the road at about 40 mph. When the vehicle slammed the brakes, me and the passenger were jerked forward with seatbelts on. Had a vehicle been behind us traveling it would have slammed into the back of my vehicle causing an accident. I will be contacting the dealer to address this problem as it just happened yesterday 8/3/2025. Although I did read that this complaint is currently under investigation. When the vehile slammed on the breaks, the Brake warning light came on right after the brake was slammed and immediately went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677782August 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The faulty touch screen infotainment system creates an environment that is not conducive to safe driving. This specific issue is referred to as the "ghost touch" across the industry which involves the system randomly rapidly pressing buttons autonomously and producing an audible beep with every press of the button. Not only is every random beep a distraction but this issue causes drivers to attempt to regain control of the infotainment system while driving due to the fact that most drivers now rely on these systems for navigation and to abide by hands-free traffic laws. You may ask "Why don't you simply turn the infotainment system off?". Well I tried and the system turns itself back on. This creates a scenario that is equivalent to the dangers presented by texting and driving. A simple google search of 'Honda Accord Ghost Touch' will yield a myriad of results with consumers experiencing this issue and sharing the same concerns. I have audio-video recording of this issue and have spoken to the service advisor at Pearson Honda located in Mildothian, VA and they are requesting that customers pay $180 for a diagnosis of this well known issue but they do not know the exact cause or solution. Customers have had their systems reset and even had the screen replaced and the issue still occurs. This issue has been present in my vehicle for at least 3 months but has progressively gotten worse overtime to the point that driving the vehicle is intolerable as it distracts me while I'm driving and causes a great amount of frustration which also effects my driving behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677278July 30, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle started jerking. Several unknown warning lights were illuminated. The contact stated that some time after the incident, the vehicle was involved in a crash due to the vehicle jerking and all the lights illuminating on the instrument panel, resulting in damage to the front bumper. The vehicle was taken to a local dealer, where it was diagnosed that the turbocharger needed to be replaced due to a missing screw. The dealer advised the contact to contact a local independent mechanic for assistance, who performed a repair before the crash. The vehicle was taken to the independent mechanic, where it was diagnosed with a loose battery. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677048July 29, 2025
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676636July 28, 2025
ELECTRICAL SYSTEM, ENGINE
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676321July 26, 2025
ELECTRICAL SYSTEM
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675990July 24, 2025
ELECTRICAL SYSTEM
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675122July 21, 2025
ELECTRICAL SYSTEM
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674807July 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car slammed on its own brakes hard out of nowhere with nothing in its forward. The first time it happened was about 9 months ago while I was driving on the highway, it was a quick moment of breaking without any reason, but the car didn't stop. Today it happened again, the speed was about 30 m/h, the car slammed hard on the brakes to an almost complete stop. I was lucky, nobody was behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673501July 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673271July 14, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Honda Accord. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed down as if the brake pedal was depressed. The contact stated that a warning for the brakes and the collision mitigation and check engine warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was repaired. The contact retrieved vehicle however, several warning lights were illuminated. The contact parked the vehicle and had not returned it to the dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673179July 13, 2025
ELECTRICAL SYSTEM
Information console glitches randomly and will close out maps, play music, switch input sources, and will call/hangup without driver input. Initially happened maybe 1-2 times a month, however now happens constantly making the entire informatics system inoperable and is very distracting. I am unable to upload the videos of it glitching (this doesn’t allow video files) but can provide if needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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