GMC Terrain Complaints

3,167 consumer complaints on file.

#11325580May 22, 2020
VISIBILITY/WIPER
WINDSHIELD WIPER LINKAGE CAME LOSE IN A HARD RAIN ON I-55 CAUSING A NEAR ACCIDENT. STOPPED AT THE NEXT AUTO PARTS STORE (AUTO ZONE) AND BOUGHT THE PART AND REPLACED IT ON THE SPOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325195May 19, 2020
ENGINE, POWER TRAIN
2013 GMC TERRAIN WITH 72K MILES (ABOUT 5.5 YEARS OLD AT THE TIME). IN FRIGID TEMPERATURES (-15 DEGREES FAHRENHEIT), THE VEHICLE RPMS STARTED FLUCTUATING WILDLY WHILE IN IDLE, AND WOULD SHUT OFF ENTIRELY. THE PCV PORT FROZE AND LEAD TO BLOWING OUT THE REAR MAIN SEAL. DEALERSHIP TOLD ME IT WAS NOT UNDER WARRANTY (DESPITE THE EXISTING POWER TRAIN WARRANTY AND SERVICE BULLETIN 14882). ALSO THE EXHAUST MANIFOLD WAS CRACKED (WHICH SHOULD HAVE BEEN COVERED BY THE EMISSIONS WARRANTY). TOTAL REPAIR WAS $2,800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324928May 18, 2020
VISIBILITY/WIPER
ON MAY 17TH, 2020 I WAS DRIVING DOWN THE HIGHWAY GOING 60+ MILES PER HOUR AND MY WINDSHIELD WIPERS WERE ON AS IT WAS RAINING OUTSIDE WHEN THEN JUST STOPPED WORKING. THE WIPER BLADES STAYED UP IN THE VERTICAL POSITION AND RAIN WAS BUILDING ON MY WINDSHIELD. LUCKILY I WAS ABLE TO PULL OVER AND DID NOT CRASH MY VEHICLE. I WAS ABLE TO EASILY PUSH THE BLADES DOWN HOWEVER COULD NOT DRIVE AGAIN UNTIL THE RAIN SUBSIDED AS THE WIPERS WOULD NOT TURN BACK ON. WHEN I RETURNED HOME I CHECKED THE FUSE FOR THE FRONT WIPER BLADES AND IT WAS IN TACT AND WAS NOT BLOWN. IN READING ABOUT WHAT THE ISSUE COULD BE WITH THE VEHICLE IT APPEARS THAT THIS IS A VERY COMMON OCCURRENCE IN THIS VEHICLE WITH IT BEING AN ISSUE WITH THE WINDSHIELD WIPER LINKAGE SYSTEM NEEDING TO BE REPLACED. THIS WAS VERY SCARY AND DANGEROUS, THANKFULLY IT WAS ONLY ME IN THE CAR BUT HAD I HAD AN ACCIDENT, IT COULD HAVE SERIOUSLY HURT OTHERS IN A CAR. I DO NOT UNDERSTAND HOW THIS HAS NOT BEEN A RECALL FOR THIS VEHICLE WHEN IT CLEARLY COULD KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324558May 14, 2020
ENGINE
CAR HAS STARTED EXCESSIVELY USING OIL AND RINGING SOUND FROM ENGINE. ROARING SOUND WHEN IT STARTS. I PURCHASED CAR SEPT '17, WITH 125K MILES. RECEIVED A LETTER TODAY MAY 8, 2020 SAYING THIS IS AN ISSUE. CALLED GM SAYS THIS SERVICE WARRANTY HAS EXPIRED, BUT I JUST RECEIVED LETTER TODAY. SAYS PREVIOUS OWNER PROBABLY RECEIVED LETTER BUT THAT DOESN'T HELP CURRENT OWNER. I HAD PREVIOUSLY VISITED A GM DEALER 3 TIMES AND THIS WAS NEVER MENTIONED TO ME. I WANT MY REPAIRS COVERED BECAUSE SOMEONE DROPPED THE BALL AND IT WASN'T ME. IT IS NOT FAIR THAT I WASN'T NOTIFIED SOONER I WOULD HAVE BROUGHT IT IN TO BE CHECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324051May 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE GOING THROUGH OIL LIKE MADE AND STALLING IN THE MIDDLE OF INTERSECTIONS OR PULLING ONTO A ROAD. THIS HAS CAUSED OTHER PEOPLE TO ALMOST HIT ME OR GO OFF THE ROAD TO AVOID AN ACCIDENT. I WILL START OUT INTO AN INTERSECTION GET IN THE MIDDLE AND IT DIES. TURNING ONTO A DIFFERENT ROAD THIS HAPPENS ALSO IN MOTION GOING AT NORMAL SPEEDS FOR THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324048May 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THE VEHICLE IT RAN GREAT. WITHIN A COUPLE OF WEEKS, IT STARTED STALLING WHEN I GO TO TAKE OFF IN THE MIDDLE OF INTERSECTIONS OR PULLING OUT ONTO A ROAD. IT WILL RUN FINE I STOP IT IDLES OK AND WHEN I TOUCH THE GAS PEDAL IT WILL START OUT INTO THE ROAD AND THEN JUST DIE. IT GOES THOUGH OIL LIKE MAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323342May 5, 2020
VISIBILITY/WIPER
I WAS DRIVING DOWN THE HIGHWAY (WITH MY CHILDREN) DURING A TORRENTIAL DOWNPOUR, WHEN MY WIPERS SUDDENLY STOPPED WORKING. I HAD EXTREME DIFFICULTY SEEING TO BE ABLE TO MANEUVER MY CAR TO A SAFE PLACE WITHOUT WRECKING. IT WAS VERY SCARY FOR ALL OF US.(NOT TO MENTION TORNADO SIRENS GOING OFF AT THIS TIME.) SINCE THEN I HAVE REPLACED THE FUSE AND THE RELAY AND THEY STILL DO NOT WORK, SO I THINK IT MAY BE THE MOTOR. THIS CAR ISN'T OLD ENOUGH TO HAVE PROBLEMS LIKE THIS. THIS WITH THE OTHER PROBLEMS I HAVE HAD SINCE PURCHASING THE TERRAIN MAKE ME WISH I WOULD NOT HAVE BOUGHT IT. NOW WE ARE STUCK NOT BEING ABLE TO DRIVE IT WHEN IT RAINS UNTIL I CAN SAVE UP THE MONEY TO FIX IT. THANKS A LOT GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323230May 4, 2020
VISIBILITY/WIPER
I WAS DRIVING AT APPROXIMATELY 25MPH WHILE USING THE WINDSHIELD WIPERS AND THEY STOPPED WHEN STRAIGHT UP AND DOWN (12 O'CLOCK). THE WIPERS ARE VERY EASY TO MOVE BY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322851April 30, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY IN THE RAIN AND WIPERS STOPPED WORKING. THEY WERE STUCK IN THE UPRIGHT POSITION. I GOT OFF THE ROAD AND MOVED THEM PHYSICALLY DOWN OUT OF MY VIEW. THEY THEN WOULD NOT TURN ON. I CAN HEAR THE MOTOR TURNING BUT THE WIPERS DO NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322365April 27, 2020
ENGINE
MY DAUGHTER WAS DRIVING A 2012 GMC TERRAIN WHEN THE TIMING CHAIN BROKE AND CAUSED THE CAR TO LOSE POWER AND LOCK UP IMMEDIATELY. SHE WAS DRIVING STRAIGHT ON A TWO-LANE STATE HIGHWAY. IT WAS DETERMINED THE DAMAGE RUINED THE MOTOR AND REQUIRED A COMPLETE MOTOR REPLACEMENT. THE MILEAGE ON THE VEHICLE WAS 99,035 AT THE TIME OF THE INCIDENT. I WASN'T AWARE UNTIL TODAY THAT I COULD FILE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. WHEN I CALLED THE CLOSEST DEALER (30 MILES AWAY), THEY WERE NOT VERY HELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322242April 25, 2020
ENGINE
THE CAR CONSUMES OIL SO MUCH YOU WILL STALL OUT DUE TO SENSORS PRESSURE DEFECT WITH THE EXHAUST. I HAVE SPENT SO MUCH MONEY TRYING TO FIX, KEEP OIL IN IT. IT'S NOT SAFE. IT TAKES A FULL QUART NOW EVERY 500 TO 700 MILES AND MY CAR HAS 116K. IT'S BEEN DOING THIS FOR THE 2 YEARS I BOUGHT IT. THE STALLING OUT WITH CHECK ENGINE INDICATES CAMSHAFT SENSOR BUT YOUR JUST LOW ON OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322093April 24, 2020
POWER TRAIN
WAS EXITING OFF A HIGHWAY RAMP WHEN MY CAR WOULDN'T GET ANY POWER TO GO. COME TO FIND OUT THE TCM WENT OUT IN THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322147April 24, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DRIVING BETWEEN 40-45MGH AND STABILITRAK FAILURE SERVICE AND ABS FAILURE LIGHT COMES ON. AT EVERY BUMP THE SERVICE LIGHTS GOES ON AND OFF. THEN ON A SMOOTH SERVICE THE STABILITRAK LIGHTS COMES ON UNTIL I GET HOME. WITH THE COLLISION WARNING TURNED ON THE CAR ALSO AND ALMOST FREQUENTLY TENDS TO BRAKE ON ITS OWN WHILE DRIVING. BUT HERE'S THE REAL PROBLEM THIS 2014 GMC TERRAIN DENALI CAR IS NOT ON THE 'RECALL' LIST - WHY? SEEMS IT'S FROM THE SAME CAR MANUFACTURER WITH SAME ISSUES, SHOULDN'T IT BE ON THE SAME RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322215April 24, 2020
ENGINE, VEHICLE SPEED CONTROL, STEERING
MY TERRAIN HAS USED SO MUCH OIL SINCE IT WAS PURCHASED AND WE KEEP THE OIL CHANGED EVERY TIME IT'S NEEDED NOW THE TIMING CHAIN IS MESSING UP AND IS GOING TO BE EXPENSIVE TO FIX I HAVE READ ONLINE WHERE THE 2011S HAVE THE SAME ISSUE, THE REPAIRS ARE TOO EXPENSIVE MY FIANC GOT LAID OFF DUE TO COVID-19 I'M THE ONLY ONE WORKING I NEED HELP AND DON'T KNOW WHERE TO TURN TO, THE TRUCK STOPED GOING IN THE MIDDLE OF ME TURNING INTO A GAS STATION I WAS ALMOST REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321771April 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 GMC TERRAIN. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE WAS UNEXPECTEDLY REAR ENDED WHICH FORCED THE VEHICLE TO SLIDE FORWARD UNTO THE HIGHWAY, THE IMPACT CAUSED THE AIR BAGS TO NOT PROPERLY DEPLOY WITH THE SERVICE AIRBAGS LIGHT ILLUMINATING. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION, A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHERE THE VEHICLE DAMAGE WAS BEING REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE, HOWEVER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11321639April 20, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 60-70 MPH IN THE RAIN, THE FRONT WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO ROYAL BUICK GMC (3010 COLUMBIANA RD A, BIRMINGHAM, AL 35216) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 66,070. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321487April 18, 2020
VISIBILITY/WIPER
WHILE RUNNING ERRANDS IN LIGHT RAIN FOR MY ELDERLY PARENTS (82 AND 86), THE WINDSHIELD WIPERS STOPPED WORKING. SINCE THEY HALTED IN A VERTICAL POSITION, ONE BLADE INTERFERED WITH DRIVER VISIBILITY. BEING A FEW MILES FROM THE FOLK'S HOME, THE VEHICLE WAS DRIVEN THERE. THIS WOULD HAVE BEEN HAZARDOUS IF THE RAIN WAS HEAVIER. THE FUSE AFFECTING THE FRONT WIPERS WAS NOT 'BLOWN' OR DAMAGED. EVEN WITH A NEW REPLACEMENT FUSE, THE MOTOR ACTIVATED BUT THE WIPER ARMS REMAINED STILL. SINCE I LIVE OVER 3 HOURS AWAY, I VERIFIED NO RAIN WAS PREDICTED FOR THE RETURN TRAVEL DAY DUE TO SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320882April 12, 2020
ENGINE
VEHICLE WAS OBVIOUSLY BURNING EXCESSIVE OIL. TOOK IT TO A GM DEALERSHIP AND WAS TOLD IT WAS A NON ISSUE. NOW THE VEHICLE IS PAST THE GM MAX MILEAGE FOR THEIR RECALL (THEY WON'T TAKE RESPONSIBILITY)!AND HAS DEVELOPED A WHITE WHITE FROTHY RESIDUE ON OIL CAP, DIP STICK. (PISTON RINGS AND/OR GASKET FAILURE). WILL NEVER BUY A GM PRODUCT AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320520April 8, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11320468April 7, 2020
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS MAKING A LEFT TURN DURING A GREEN LIGHT MY CAR WAS IN MOTION. A WHITE VAN WAS SPEEDING TOWARDS ME FROM THE DRIVERS SIDE GOING STRAIGHT AT ME AT HIGH SPEED WITH A RED LIGHT. THEY HIT THE FRONT DRIVERS END OF MY CAR WHICH MADE MY CAR SPIN OUT. THE AIRBAGS DID NOT DEPLOY. THE WHOLE FRONT END OF MY CAR WAS RUINED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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