GMC Terrain Complaints

3,167 consumer complaints on file.

#11343340August 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON A RURAL ROAD THE 'COLLISION WARNING SYSTEM' ACTIVATED WITH NO VEHICLES IN SIGHT EITHER IN FRONT OF ME OR IN THE OPPOSING LANE. IT HAPPENED AGAIN APPROXIMATELY 3 MILES LATER. I TURNED THE SYSTEM OFF. THIS HAS THE POTENTIAL OF A DISASTROUS OUT COME IF I WOULD HAVE BEEN IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342788August 2, 2020
STEERING
THE VEHICLE WILL SHUTTER VERY HARD WHEN ACCELERATING OUT OF EITHER RIGHT OR LEFT TURNS OR WHEN YOU HOLD THE STEERING WHEEL IN A COMPLETE U-TURN TYPE ACTION. THE SHUDDER IS FELT THROUGHOUT THE VEHICLE AND CAN BE VERY ALARMING. IT FEELS LIKE YOU HAVE LOST CONTROL OF THE VEHICLE AND THE BRAKES ARE LOCKED UP. IT NEEDS TO BE ADDRESSED WITH SOME NOTICE TO ALL TERRAIN OWNERS. I HAVE NOW SPENT SERIOUS TIME AND $1K ATTEMPTING TO ADDRESS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342446July 30, 2020
VISIBILITY/WIPER
I WAS DRIVING MY 2015 GMC TERRAIN ON THE HIGHWAY AT A SPEED OF AROUND 65MPH DURING A HEAVY RAINSTORM. ALL OF A SUDDEN, MY WIPERS BECAME FROZEN AND STOPPED MOVING BACK AND FORTH. BECAUSE THE WIPERS WERE NOT MOVING ANYMORE, RAIN WATER ACCUMULATED VERY QUICKLY AND I LOST VISIBILITY. I HAD TO MOVE OVER MULTIPLE LANES WITH ALMOST ZERO VISIBILITY TO GET TO THE SHOULDER AND OUT OF TRAFFIC. I WAS EXTREMELY LUCKY I WAS NOT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342019July 29, 2020
ENGINE, UNKNOWN OR OTHER
MY CAR HAS BEEN WASTING TO MUCH ENGINE OIL FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341949July 28, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
EVERY WEEK IT'S SOMETHING DIFFERENT. IN MOTION... NO CRUZE CONTROL. NO AUDIO. DON'T DRIVE OVER 50MPH BRAKE PROBLEM. PARKING BRAKE ENGAGES RANDOMLY AND WITHOUT USER ENGAGEMENT. NO AWD. NO STABILITY TRACTION. THIS HAPPENS SO FREQUENTLY THE DASH INDICATORS HAVE BEEN REDUCED TO 'IDIOT LIGHTS'. AT WHAT POINT DO I BECOME CONCERNED? THINGS APPEAR TO RESOLVE WHEN THE ENGINE IS TURNED OFF AND BACK ON, SOMETIMES....I COMPARE IT TO OTHER GLITCHY TECHNOLOGY. HOWEVER I POTENTIALLY COULD BE AT AN 80MPH CRAZING SPEED WHEN I DECIDE TO IGNORE THE IDIOT LIGHTS...WHAT HAPPENS WHEN A REAL PROBLEM PRESENTS AND I IGNORE THE DASH INDICATORS DO TO FREQUENT GLITCHES? I'M SO DISAPPOINTED. MY 2 PREVIOUS TERRAINS WERE 10 TIMES THE VEHICLE THE 2020 MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341632July 27, 2020
ENGINE
THE ENGINE COMSUMES A LOT OF OIL AND THE CAR SHAKES AFTER YOU TURN OFF THE ENGINE. THE CONSUMER PROTECTOR SEND ME A LETTER ABOUT THE CLAIM FORM FOR THE PRIOR ENGINE REPAIRS SOLELY CAUSED BY EXCESSIVE OIL CONSUMPTION RESULTING FROM PISTON RING WEAR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341497July 26, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION NOTED AFTER OIL CHANGE. CLASS ACTION LAWSUIT RECIEVED EARLIER THIS YEAR PROVES THAT THERE IS AN ISSUE WITH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340877July 22, 2020
VISIBILITY/WIPER
THE LINK BALL SOCKET BROKE IN THE WIPER TRANSMISSION ASSEMBLY CAUSING THE WIPERS TO STOP WORKING WHILE DRIVING IN A HARD RAIN ON THE INTERSTATE. GM HAS A SPECIAL COVERAGE SERVICE ON THIS KNOWN PROBLEM BUT IT HAS A LIMITED DATE AND MILEAGE ON THE COVERAGE. SPECIAL COVERAGE ADJUSTMENT N192266180 WIPER TRANSMISSION ARM LINKAGE FAILURE. THE LETTER NOTIFYING CUSTOMERS OF THIS PROBLEM WERE NOT SENT OUT UNTIL AFTER JANUARY 6, 2020. THAT ALLOWS LESS THAN A FEW MONTHS FOR THE PROBLEM TO BE INSPECTED AND FIXED. I DID NOT RECEIVE A LETTER AS OF JULY 20, 2020. THE REPAIR IS ABOUT $300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340764July 21, 2020
VISIBILITY/WIPER
THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE IN USE (MEDIUM SPEED SETTING) DURING A RAIN STORM. I WAS DRIVING ON THE FREEWAY WITH MY CHILDREN INSIDE THE VEHICLE AND HAD TO PULL OVER DUE TO LOSS OF VISIBILITY. RESTARTING THE VEHICLE DID NOT FIX THE ISSUE. THE WIPER MOTOR APPEARS TO HAVE COMPLETELY FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339816July 16, 2020
ENGINE
VEHICLE WILL SPUTTER AND DIE WHEN SLOWING DOWN OR STOPPING. HAS HAPPENED ON FREEWAY AND NORMAL DRIVING. TOOK VEHICLE IN AND THEY LET ME KNOW THE TIMING CHAINS, PHASER AND SENSORS ARE NEEDED TO RESOLVE THE ISSUE. THE PROBLEM IS DUE TO THE ENGINE BURNING TOO MUCH OIL. VEHICLE WILL ALSO NOT PASS EMISSIONS TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339515July 15, 2020
ENGINE
2.4 L 4 CYLINDER ENGINE , REAR MAIN SEAL LEAK, LEAKING A LOT OF OIL , GMC BULLETIN NUMBER 14882 , THEY HAVE HOUR SOME OF THEIR 2.4 ENGINE VEHICLE, I HAVE THE SAME PROBLEM BASED ON MECHANIC DIAGNOSIS, PORING OIL OUT FROM MAIN SEAL BETWEEN ENGINE AND TRANSMISSION .LEAK CONTINUES AND THIS OIL LEAK GOES ALL THE WAY OF BACK OF VEHICLE, IT CAUSING ABS SENSOR READ WRONG, AT REAR AND ALSO SMOKES UNDER CAR BECAUSE LEAKS GOES TO EXHAUST UNIT. PLEASE I NEED THIS ISSUE LOOKING IN TO TO RECALL , THIS RULES APPLIES 120 K MILES, 10 YEARS, I WANTED TO GET THIS RECALLED BECAUSE THEY ARE HIDING INFO, SO THEY WOUND T FIX MORE AFFECTED VEHICLE, I HAVE BEEN NAIL DOWN BY VIN, HOWEVER LEAK DOES NOT GET CHECK OUT BY VIN , LEAKS WILL BE CHECK BY TECH, MECHANIC OR SERVICE DEPARTMENT. SO I HAVE BEEN GIVEN RUN AROUND, I HAVE SEEN SO MANY POST AT SOCIAL MEDIA, THAT THEY HAVE BEEN DENIED BY VIN. PROBLEM IS STILL EXIST OUT THERE MILLIONS AFFECTED WITH THOSE ENGINE MAIN SEAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339148July 13, 2020
UNKNOWN OR OTHER
REAR TAILGATE DOOR GOES UP FULLY, THEN COMES DOWN HALF WAY, BACKUP FULLY, THEN CLOSES ALL THE WAY DOWN. THIS HAPPENS WITH KEYLESS REMOTE, SWITCH INSIDE VEHICLE AND VEHICLE STARTED OR NOT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339226July 13, 2020
VISIBILITY/WIPER
DRIVING IN HEAVY RAIN ON JULY 12, THE WIPERS WERE ON HIGH SETTING AND QUIT WORKING. THE WIPERS WOULD NOT WORK ON ANY SETTING. THE REAR HATCH WIPER WORKS SO THE PROBLEM IS NOT WITH THE CONTROL. IT APPEARS THE WIPERS STRIPPED OR BROKE LOOSE IN THE MECHANISM THAT MOVES THE WIPERS BACK AND FORTH ON THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338538July 10, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE WINDSHIELD WIPER BROKE OFF THE BEARINGS AND BECAME COMPLETELY UNFUNCTIONAL WHILE DRIVING IN A RAIN STORM. THE WIPERS WERE GOING AT MEDIUM SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338668July 10, 2020
FUEL/PROPULSION SYSTEM
I PURCHASED THE VEHICLE IT RAN GREAT. WITHIN A COUPLE OF WEEKS, IT STARTED STALLING WHEN I GO TO TAKE OFF IN THE MIDDLE OF INTERSECTIONS OR PULLING OUT ONTO A ROAD. IT WILL RUN FINE I STOP IT IDLES OK AND WHEN I TOUCH THE GAS PEDAL IT WILL START OUT INTO THE ROAD AND THEN JUST DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337540July 5, 2020
VISIBILITY/WIPER
IN MOTION DURING A THUNDERSTORM, THE WIPERS MALFUNCTIONED ALMOST CAUSING ME TO HAVE A CAR ACCIDENT ON THE FREEWAY. THIS HAPPENED LAST YEAR WHEN I WAS PREGNANT AND I HAD IT REPAIRED. THEN IT HAPPENED AGAIN A FEW DAYS AGO WITH MY BABY IN THE CAR, SAME SITUATION DURING A THUNDERSTORM. THIS IS VERY DANGEROUS AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. YOU CAN HEAR THE WIPER MOTOR RUNNING BUT SOMETHING APPARENTLY HAS BEEN DISCONNECTED PREVENTING THEM FROM MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331836June 30, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY AND MY WINDSHIELD WIPERS STOPPED AND WON'T WORK. THIS HAPPENED WHEN I PUT THE WIPER SPEED ON HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331385June 29, 2020
UNKNOWN OR OTHER
HAVE WATER OR COOLANT LEAKING FROM AN UNKNOWN LOCATION. CAUSING MOLD BUILD UP ON THE CARPET FROM THE FRONT ALL THE WAY TO THE REAR PASSENGER SEATS. THOUGHT IT COULD'VE BEEN THE AC DRAIN TUBE, BUT PULL THE TUBE OFF AND CLEANED, STILL SAME ISSUE. CAR SMELLS SO BAD OF MOLD MY PREGNANT WIFE IS UNABLE TO DRIVE THAT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331409June 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY CRASHED INTO SECOND VEHICLE CAUSING SEVERE FRONT END DAMAGE. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY ALTHOUGH THE INSTRUMENTAL PANEL MESSAGE HAD INDICATED THAT THE AIR BAGS HAD DEPLOYED. THE DRIVER SUSTAINED A BRUISED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11331552June 29, 2020
VISIBILITY/WIPER
WHILE TRAVELING HOME FROM OUT OF TOWN DURING A DOWNPOUR, THE WIPERS JUST STOPPED. AFTER WAITING OUT THE STORM, MY HUSBAND WAS ABLE TO LOCATE THE WIPER ASSEMBLY AND FOUND THAT THE ARM(HELD ON BY A SMALL, PLASTIC PIECE) HAD POPPED OFF ON ONE SIDE. HE WAS ABLE TO REATTACH IT, AND IT WAS FINE FOR A FEW DAYS UNTIL AGAIN, WHILE TRAVELING DURING A RAINSTORM, THEY STOPPED AGAIN. I WAS DRIVING BOTH TIMES AND AT A HIGH RATE OF SPEED. I WAS UNABLE TO SEE ANYTHING IN FRONT OF ME AND HAD TO STOP IN TRAFFIC(WE WERE ON A COUNTRY ROAD WITH NO SHOULDER). WE WERE TOLD BY A LOCAL DEALER THAT THE PARTS SHOULD BE REPLACED, BUT THAT THE ASSEMBLY HADN'T CHANGED AND IT WOULD KEEP HAPPENING. WE ALSO FOUND NUMEROUS COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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