GMC Terrain Complaints

3,167 consumer complaints on file.

#11451746February 13, 2022
VISIBILITY/WIPER
It was snowing. I cleared all the snow off my vehicle and warmed it up. I went to turn my wipers on, and they didn't work. The wipers just won't turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451455February 10, 2022
ENGINE
February 3, 2022 I noticed a slight stutter in my 2014 GMC Terrain (approximately 111,346 miles) when accelerating after stopping at a stop sign. When stopped at the next stop sign the stutter happened again, and I aborted an attempt to make a left hand turn onto a 2 lane highway. Once the highway was safe again to make a left turn I attempted the turn, and the car died in the middle of the highway. There were no check engine lights, or other warning lights on at the time of the stutter, or when the car died. I was able to restart the car (no warning lights once restarted) and continue driving to my destination to drop my child off at school, and return home. Upon arriving home I researched the issue, and found similar complaints regarding the same issue of 2014 Terrains either stalling while driving, or having complete engine failure while traveling highway speeds. Upon further research I also found numerous complaints regarding unusual oil consumption. In 5 days I added 5 qts of oil, and took it to a repair shop February 10, 2022 where they added 4 quarts of oil and diagnosed a rear main seal (again no check engine light, or oil pressurewarning light). Bottom of my car is currently covered in oil from the massive leak. I purchased the vehicle used, and have changed the oil on the recommended schedule with 5-30 synthetic blend oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451293February 9, 2022
SERVICE BRAKES
The brakes are extremely hard to engage while driving. All 4 rotors are pitted with less than 30k miles. Doing some online research this is a common problem and should be addressed. I just did my first set of brakes at 100,000 miles on my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450934February 8, 2022
ENGINE
Available for inspection upon request. The rear main seal is out, which is causing an oil leak. The intake manifold failed because the pcv system has a clog which has caused too much pressure to build up and caused the rear main seal to blow out. There were no dash lights. My car was completely out of oil from the issue and I had no indicators. This issue has been check and confirmed by a GMC mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450954February 8, 2022
ENGINE
The Rear Main Seal broke, thus causing major oil leak. I have been doing my investigations and there are many out there like myself. This is NOT an easy fix and is very expensive! I suggest if anyone else has the same issue please report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451085February 8, 2022
ELECTRICAL SYSTEM
Infotainment system shuts off completely. Disables blinker. Bluetooth and USB ports continuously went in and out and wouldn’t stay connected. Took to dealership on 02/07/2022 and was advised the system needed an update and the USB port needed to be replaced. USB port was replaced and software bulletin #20-NA-171 was applied. I picked up my vehicle on 02/08/2022 and the infotainment issue has not been corrected. It turned off again. USB ports seem to be working as they should for now. Also an issue with rear camera. Camera view sometimes shows a fisheye lens instead of normal camera view. Rear camera will sometimes stay on once car is in drive for a few seconds. I also notice a noise and vibration within my gas pedal randomly while driving. Clearly there are multiple issues that GM needs to acknowledge. It’s not a coincidence that this is happening to multiple people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450736February 7, 2022
ENGINE
The contact owns a 2015 GMC Terrain. The contact stated that upon checking the oil reservoir, he noticed that the oil was low despite recently having an oil change performed. The contact replenished the oil; however, he began to notice that the vehicle was vibrating with the check engine warning light illuminated. The contact took the vehicle to three independent mechanics; the first two were unable to diagnose the failure; however, the third dealer diagnosed the vehicle with a defective camshaft phaser. The contact called the dealer about the failure; however, they were unable to offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450770February 7, 2022
ENGINE
MY 2014 GMC TERRAIN- WHILE DRIVING ON FREEWAY WHITE SMOKE WAS COMING OUT EXHUAST - THEN A LOW POWER WARNING CAME ON- I PULLED OFF FREEWAY TO SIDE ROAD WHERE THE ENGINE OIL LIGHT AND STOP ENGINE CAME ON- IT WAS TOWED - BECAUSE OF THE REAR MAIN SEAL- IT CAUSED CAR TO BREAK DOWN- SEVERAL OTHER HAVE HAD THIS ISSUE - THERE WAS A CLASS ACTION LAW SUITE FOR THE 2010-2013- NOW WE NEED 2014 AND 2015 TO BE NEXT- CAR HAS 80.000 MILES- ENGINE SHOULD NOT BE BLOWN- I was told that bc there was over 80000 miles- nothing covered- and that my car was not made in the facitly that the problem occurred in? are they not made the same/ same parts?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450888February 7, 2022
VISIBILITY/WIPER
Windshield wiper broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450711February 7, 2022
POWER TRAIN
While driving on the highway with my child, vehicle suddenly went into reduced power mode. 5 minutes later after exiting the highway, the low oil pressure Alert came on. The vehicle was parked two minutes later then towed home. After towing it to my local certified dealership, it was determined the pcv was clogged with ice resulting in a blown rear main seal. There was a recall for a defect in earlier terrains for this same issue (See SB 14882). Currently GM will not cover repair costs under this specific recall despite this vehicle apparently having the same 2.4L Ecotek engine. Apparently this a known cold weather issue for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450720February 7, 2022
ENGINE
Check engine light on took to dealer and they ran diagnostic. Timing chain is also on its way out. I am the original owner. "Water in PCV system obstruction in the secondary air system." I had this cleaned out a few years ago $500.00. If the PCV freezes without warning, the engine will seize. No warning for PCV, just visual inspection from tech at dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450342February 4, 2022
VISIBILITY/WIPER
I was driving home last evening in the rain and with no warning my windshield wipers quit working. My visibility was severely impaired and this could have caused a very serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450416February 4, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2013 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SMELLING EXHAUST IN VEHICLE. THE CONSUMER STATED THE DEALER ADVISED THERE WAS A CRACKED MANIFOLD AND REQUIRED A NEW CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE VEHICLE BEGAN SURGING WHILE SITTING IDLE AND STALLED OUT. THE TIMING CHAIN WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450478February 4, 2022
ENGINE
My car is burning oil between oil changes. Oil changed regularly every 3,000 miles for the past 11 years. Worried about motor blowing up and being stranded somewhere due to the oil consumption.Oil life still showing 42% on panel and burnt oil on the crossing part on oil stick only.. Contacted Dealership about a Class Action Settlement which I was unaware of cause I didn't get a notice of settlement it was to late and expired..told me my warranty for this was over and they couldn't help me unless I pay 3,500.00 for new piston's. No warning light nor messages, car over heated and engine smoking..Had to put more oil in to get by..6 months ago when it all started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450302February 3, 2022
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
As I was driving on the highway in New York on Route 17 south near exit 111, I tried to accelerate but when I did the car went slower and the check engine light and traction control lights came on. I was right in front of a huge truck and thank God I was in the right lane that I was able to quickly get on the shoulder and turn the car off. I was able to make it to where I was going, but it was very nerve wracking. I took the car to the dealer service center and was told that it was probably a fuse issue. It turns out my entire engine has to be rebuilt. I have approximately 25,000 on my car, how could it require an entire engine rebuild? The dealer has gotten me two rentals cars that only last 5 days at a time each time and now I’m driving a dealer loaner. It’s been 3 weeks and still nothing. I’m still making payments on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449939February 2, 2022
ENGINE
At approximately 75000 miles the car began leaking oil. Took it in to gym certified dealer. Was told the pcv froze causing a pressure build up, and blew out the rear main seal. They stated this engine has this as a common occurrence. Searching online this appears to be true. Many years prior to mine were recalled. Apparently the recall needs extended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449473January 30, 2022
ENGINE
Uncertain. Engine power is reduced stall while driving common issues I’ve read about is throttle body and it’s sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449269January 28, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle stopped while driving three different times. Whenever alarm is turned on, car sometimes does not start next day. I've had to jump start it over 7 times in 9 months. Vehicle scheduled for review by dealer in three weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449137January 27, 2022
ENGINE
I recieved a recall on the oil consuption sensor in march had the part put in at Paola Kansas Vickers Chevrolet they half assed it if you ask me they said they did not take my wheel off i asked them to check that sensor it wouldnt reset the air pressure told me it would be 140 i said not come to find out there is a recall it never came back on but it always made a terrible wheeel noice after. With in a few days it was useing a 1 to 2 quarts of oil every week i changed my oil every 3 months or 5400 miles or less sometime 3500 per my dad. Then come January it got below 0 and my oil froze up and i waited tell it was over 32 added oil and went to work with in 35 miles the light came on and said turn off engine low oil so i did put in more oil got to work on the wayhome stopped every 15 miles added oil. My stepdad who is a machanic looked at it and said the sensor was not in tight enough causing condisation cause the engine to lock up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448752January 25, 2022
ENGINE
PC/rear main seal blew
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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