GMC Terrain Complaints

3,167 consumer complaints on file.

#11455968March 10, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2012 GMC Terrain. The contact stated that the vehicle stalled at various speeds, and now was stalling while accelerating. There were no warning lights illuminated. The contact took the vehicle to a certified mechanic who linked the failure to excessive oil consumption. The fuel pump was replaced and oil was added. The contact stated that the failure reoccurred the following morning. The check engine and oil service warning lights were illuminated. The oil level was low. The contact stated that the oil was changed almost every 3-months. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The vehicle had not yet been taken back to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455655March 8, 2022
VISIBILITY/WIPER
I was driving on the highway and it was raining hard so I had my windshield wipers on and they just stopped working and I almost got in accident because I couldn't see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455676March 8, 2022
ENGINE
The contact owns a 2011 GMC Terrain. The contact stated that while idled, there was smoke coming from under the hood of the vehicle. The contact turned off the vehicle and the smoke dissipated. The contact took the vehicle to a certified mechanic who stated that the the timing chain had come to the head without much heat. The timing chain needed to be repaired. The vehicle had not been repaired as of yet. The contact had not contacted the manufacturer. The approximate failure mileage was 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455475March 7, 2022
VISIBILITY/WIPER
The windshield wiper motor arm disconnects from the wiper arm making the windshield wipers inoperable. It has happened to my car several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455588March 7, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact's wife owns a 2017 GMC Terrain. The contact stated while his wife was driving 40 MPH, the vehicle started to stall, and shuddered inadvertently. The check engine warning light was illuminated. The contact met his wife at the scene and noticed that oil was leaking from underneath the front end of the vehicle onto the ground. The contact refilled the engine oil and his wife was able to drive the vehicle to their residence; however, oil continued to leak while she was driving. The contact refilled the engine oil and the vehicle was taken to the dealer, where it was diagnosed that the rear main seal was fractured and had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the failure; however, the manufacturer offered to cover 13-percent of the repair cost. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455054March 3, 2022
SERVICE BRAKES, WHEELS
Brakes fade away after applying them. TPMS sensors are reading low tire pressure and are not accurate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455093March 3, 2022
ENGINE
The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed and approaching a stop sign, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted however, there was a knocking sound coming from the engine. The contact exited the vehicle to inspect the vehicle but found no issues. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The Extended Warranty company notified the dealer of a possible recall however, the VIN was not included. The manufacturer was made aware of the failure and informed the contact that the repair would be an out-of-pocket expense. The failure mileage was 67,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454802March 2, 2022
ENGINE
Driving home from work and was about 4 miles away from home when the "service stabilitrak' and "reduced engine power" lights came on. Safely drove home, parked vehicle on road to shovel driveway (snow storm). When I went to start it to move it into driveway "oil pressure" light came on. After moving it off street noticed oil on road where vehicle was sitting. Had towed to dealer where I get my oil changed (which was done about 3 weeks prior) they stated rear main seal went causing oil to drain from engine which also ruined my valves and threw out the timing. GM says they'll pay 25% of total $6200 bill. Although GM has yet to return a call regarding the case I opened with them on this asking for a larger percentage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454178February 25, 2022
ENGINE, UNKNOWN OR OTHER
My timing chain went out due to losing oil to quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453456February 22, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2012 GMC Terrain. The contact stated while driving 30 MPH the vehicle was consuming engine oil. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic who diagnosed it. The contact took the vehicle to the local dealer, where it was diagnosed with needing the manifold on the engine to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453106February 20, 2022
ENGINE
I keep the oil changed on a regular basis and every time a few days later I would have to add another quart. Finely it wouldn't stay running and i took it to the garage and the engine had what i was told plastic through out the motor. Now I am paying for a car i cant even use. aT ONE TIME i RECALLED THERE WAS AN OIL ISSUE WITH THESE MODLES AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453140February 20, 2022
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The autoshutoff of the vehicle should be optional this vehicle goes on and off so many times and after it starts is acting up on braking and transmission deeler says no dtc all good but still doin it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452991February 19, 2022
ENGINE
The rear main seal broke. Causing oil to leave the reservoir and empty the engine. This was due to a frozen pvc from cold temperatures. My vehicles engine light came on and I pulled over immediately noticing there was no oil. but there was never an indication of low oil. My vehicle is serviced with every 5k miles for oil. 109,000 miles on a 2017 terrain. Blew the rear main seal and caused other damage as well. This is a manufacturers faulty equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452875February 18, 2022
ENGINE
All service was always performed on my car on schedule. I was driving from work to school to pick up the kids, and my car went silent and I had no control. Almost all the oil was gone and the timing chain had broke and destroyed my motor. I had just had the oil changed a few weeks before. Now it needs a new motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452898February 18, 2022
AIR BAGS, POWER TRAIN, SERVICE BRAKES
Brakes hard to press. Almost cause an accident on interstate. Was able to contain vehicle. Took to autozone to assessed and it said Powertrain System. Brake Booster Senor Circuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452349February 17, 2022
VISIBILITY/WIPER
When I purchased the vehicle (2/2021), wipers were one thing indicated that was fixed, since then, they have gone out 3 more times, the first time (3/2021) the motor was replaced, the second time (10/2021) the wiper transmission was replaced, now they are not working again (2/2022), and I'm at a loss on what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452446February 17, 2022
ELECTRICAL SYSTEM, ENGINE
Moved car to shovel drive way. Went to move it back and my car wouldn’t start. Garage says it is the ECM Garage says GM has a hold on the sale/install on f this part as there is a known issue involving all unit including my vehicle and newer. The only recall currently is for exams for 2018 GMC Terrain ECM. My car will sit at the garage indefinitely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452620February 17, 2022
VISIBILITY/WIPER
Using wipers and the just quit working and I couldn’t see the road and had to pull over to avoid a crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452066February 15, 2022
ENGINE, ELECTRICAL SYSTEM
In October 2021 I took my car to have brake pads replaced, oil and filter change, and tire rotation. The day before the appointment the engine light came on. I parked the vehicle and waited for my appointment. The mechanic there told me there was not a drop of oil registering on the dipstick.... very odd considering I had the oil changed regularly. The appointment was completed and the engine light reset. The next day the engine light came back on and the code it was giving was for a Timing Control Solenoid, so I purchased the parts and took it back to the same mechanic. Engine light off- vehicle running normally- a few months pass-another routine oil/filter change in between and the engine light comes back on. This time I take it to a dealership and again there is not a drop of oil registering on the dipstick. Now it is sitting in the dealership garage waiting on parts to arrive to replace the entire timing chain assembly. I have read many complaints in the last several months about the same issue. This should have been a recall by now. If the timing chain were to snap it could cause heavy engine damage as well as an accident if on the road at the time. GMC needs to be made aware of this situation and the heavy consumption of oil. My mileage at this time is only at 82K - this should not be happening this early on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452102February 15, 2022
ENGINE
I have had the same oil consumption and car stalling problems as everyone else. When the oil gets low after a few hundred miles, it stalls out when starting from a stopped position. It goes through a quart of oil at less than 1,000 miles. Add me to the list that says they need to recall the 2014 Terrains since they have the same problem as the 2011 to 2013 Terrains that were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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