GMC Terrain Complaints

3,167 consumer complaints on file.

#11511251March 10, 2023
ELECTRICAL SYSTEM
Radio goes from normal volume to as loud as possible while just driving.scares ya to death! Can't turn volume down with out 1st shutting off radio and turning it back on.dealship stayed there isn't a problem they could find.Blu tooth cuts in and out and locks the radio up untill you shut vehicle off and restart.shows you still on a call even though you have disconnected phone from radio.volume issue has happened several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510903March 8, 2023
ENGINE
Was driving home from work and the engine light came on. Shortly after the stabilitrak warning light came on followed by the reduced engine power warning. I had a GM dealer work on why the engine light came on while the car was still under warranty and i thought that would have fixed it. I have been reading on articles how the engines in these models are defective and consumes a lot of oil. I always have to add oil in between changes. I had a mechanic look at my car and run a diagnostic and basically the pistons need replacing...due to the defective engine. I feel the engine repairs that will be needed should be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510056March 3, 2023
ENGINE
The contact's friend's son owns a 2020 GMC Terrain. The contact stated that while her friend was driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The brakes failed to immediately stop the vehicle. Additionally, the vehicle made grinding sounds while driving. The vehicle was taken to the dealer, where the vacuum pump, exhaust camshaft, and valve cover gasket were replaced; however, the vehicle lost motive power while driving. The vehicle was towed back to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 48,552. The contact stated that additionally, the check engine light came on without cause. The contact is unsure why that is because a diagnostic test had just been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510077March 3, 2023
ELECTRICAL SYSTEM
Temperature sensor for the engine went out...which now affects my remote start not to work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509848March 2, 2023
ENGINE
The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509473February 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Other years of this vehicle have recalls for the catalytic converter. My check engine came on and it said it could be that or the O2 sensors. O2 sensors have been replaced and the check engine light is back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509556February 28, 2023
EXTERIOR LIGHTING
The contact owns a 2016 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509316February 27, 2023
POWER TRAIN
The contact owns a 2013 GMC Terrain. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled with the check the engine warning light illuminated. The contact was able to restart the vehicle and pulled over in a parking lot, where the vehicle again lost motive power and would not restart. The vehicle was towed to the dealer, and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 143,083.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509043February 25, 2023
ENGINE
Engine seizing at highway speeds cause oil to blow out the rear main seal…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508386February 21, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the contact stated that she was able to restart the vehicle; however, the vehicle failed to remain started. The vehicle was taken to the dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the cause of the failure could not be determined. The contact stated that she was informed of the NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508160February 20, 2023
ENGINE
Vehicle began to hesitate and then became disabled. A large amount of oil was evident under the vehicle and continued to leak. It was apparent that the rear seal had blown out. Vehicle was towed to a GMC dealership and confirmed problem. Another mechanic informed us of a recall on these engines but this has yet to be confirmed with the dealership after nearly 3 weeks of it being there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507979February 18, 2023
STRUCTURE:BODY, SERVICE BRAKES, POWER TRAIN
All wheel light say it’s disabled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507754February 17, 2023
VISIBILITY/WIPER
I was driving in the dark at 5 am with my 2 year old son in the down pour rain and my wipers stopped working but the motor was still running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507397February 15, 2023
SERVICE BRAKES
The brake system is only working at about 5%. There are known defects with other GMC models of this year and this vehicle should be reviewed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507505February 15, 2023
ENGINE
Timing chain malfunction that burned through oil causing the engine to seize. No engine light indicators were displayed in regards to this issue. The issue escalated quickly with signs showing only 2 days before the engine finally seized & leaking oil into engine bay. It is also noted that the engine oil has had many reported leaks into fuel tanks & other areas of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507532February 15, 2023
ENGINE
In 10 degree weather after warming the car up and driving 15 miles began noticing exhaust smell but wasn't sure it was my car. No warning lights. Arrived at destination parking lot and car began to run rough and stall out and only then did engine light and oil pressure light come on. Strong exhaust/gas smell. Stranded in frigid weather with passenger in a wheelchair. Had car towed to dealer- pvc port plugged causing oil pressure to blow out rear main seal losing all oil causing damage to the engine and components. Warning lights did not come on until damage was done. Discovered it was a known issue with this engine and class action lawsuit has been filed. Was fortunate we were not on the road when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507250February 14, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact's mother owns a 2013 GMC Terrain. The contact stated while she was driving at approximately 30 MPH, the vehicle shuddered and stalled. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the cam shaft sensor and timing chain needed to be replaced. Additionally, the dealer found that the oil level was very low level after having had an oil change the same day. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 129,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507301February 14, 2023
ELECTRICAL SYSTEM, SUSPENSION, VISIBILITY/WIPER
Just purchased this vehicle has about 64500 miles on it. When accelerating between 40-55 (hard acceleration) my vehicle wobbles really bad, seems like a tire issue. Have had the front end looked at, and tires all balanced and inspected. Noting out of the ordinary. Then all of a sudden my rear view back up camera works, but my back up assist symbols are not showing/working. I checked the settings and they are turned on. To top off the cake, when the weather is cold outside my windshield wiper fluid will not spray from the front windshield or rear, then when it warms up or is parked in a garage it works again. I have made sure the correct wiper fluid is added as well so it does not freeze. But apparently it is getting stuck somewhere......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507021February 13, 2023
ENGINE
The contact owns a 2012 GMC Terrain. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she was adding a quart of oil every two weeks. The vehicle was taken to the Nissan dealer where the vehicle was purchased. The dealer informed the contact that the engine needed to be replaced. Additionally, the contact stated while at a complete stop, there was smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact lifted the hood and noticed oil residue. Additionally, the contact added oil since the oil level was low. The contact stated that vehicle stalled twice while driving to a nearby gas station. The vehicle was then towed to an independent mechanic where it was diagnosed that the rear master cylinder had failed. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The contact stated that vehicle was not drivable. The contact stated that the vehicle was leaking oil while starting the vehicle. The local Chevrolet dealer, Barlow Chevrolet (6057 Route 130 South, Delran, NJ 08075), was contacted and advised the contact to tow the vehicle to their location. The vehicle was not repaired. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507104February 13, 2023
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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