GMC Sierra Complaints

15,732 consumer complaints on file.

#10767492September 22, 2015
AIR BAGS, POWER TRAIN
TL* 2015 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO COAST BACKWARDS AND COLLIDED INTO THE SIDE OF A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE GEAR SHIFTER REMAINED IN PARK. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS CURRENTLY BEING REPAIRED FOR DAMAGES SUSTAINED FROM THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CONSUMER WHO WROTE IN, WORKS AT THE CAR WASH. AN EMPLOYEE AT THE CAR WASH, DROVE THE VEHICLE OUT OF THE CAR WASH AND PLACE THE VEHICLE IN PARK TO HAVE THE DETAIL WORK COMPLETED. THE VEHICLE WAS LEFT WHILE ANOTHER VEHICLE WAS RETRIEVED FROM THE CONVEYOR BELT. THE GMC ROLLED BACK AND CRASHED INTO THE CAR WASH BUILDING. APPARENTLY, THE EMPLOYEE THOUGHT THE VEHICLE WAS IN PARK, WHEN IT WAS IN FACT IN NEUTRAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10767458September 22, 2015
SERVICE BRAKES
APPROACHING RED LIGHT SIGNAL APPLIED BRAKES. DRIVER REAR BRAKE LINE RUPTURED DUE TO RUST THROUGH. WAS ABLE TO SAFELY STOP VEHICLE AS MY SPEED WAS ONLY ABOUT 20 MPH. IF THIS WERE AT HIGHWAY SPEEDS IT WOULD HAVE BEEN EXTREMELY DANGEROUS. FYI THERE IS ALSO EXTENSIVE FRAME AND BODY SURFACE RUST THAT THE MANUFACTURER REFUSED TO HELP WITH. THIS VEHICLE IS MOSTLY PARKED OUTSIDE IN THE MID ATLANTIC REGIONS. GETS VERY LITTLE USE SO LOW MILEAGE. THE RUST IS FROM A MANUFACTURING ISSUE NOT AN ENVIRONMENTAL ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767587September 22, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM WORK ON I-75 AND STARTED DETECTING A STRONG SMELL OF GASOLINE. I PULLED OVER AND INSPECTED THE VEHICLE. I FOUND THAT THE FUEL LINE HAD RUSTED AND WAS SPRAYING GAS EVERYWHERE. UPON FURTHER INSPECTION, I FOUND THAT ALL THE LINES FOR THE FUEL AND BRAKE SYSTEM WERE SEVERELY RUSTED AND WILL NEED TO BE REPLACED TO AVOID CATASTROPHIC FAILURE THAT COULD RESULT IN SERIOUS INJURIES TO MYSELF AND OTHERS ON THE HIGHWAY. I HAVE RESEARCHED AND FOUND THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS FILED, BUT NO ACTION TAKEN. AS AN ADDED NOTE...I BOUGHT THE TRUCK NEW, IT IS KEPT IN THE GARAGE MOST OF THE TIME, AND I DO NOT LIVE IN A STATE THAT IS KNOWN FOR HEAVY SNOW FALL OR SALT USAGE. I ALSO HAVE A 1965 MODEL CAR THAT HAS NEVER HAD THE FUEL LINES OR BRAKE LINES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766547September 21, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
VEHICLE RANDOMLY AND REPEATEDLY SHIFTS INTO NEUTRAL FROM DRIVE, WITOUT ANY INPUT FROM DRIVER, DURING NORMAL DRIVING CONDITIONS. VEHICLE RANDOMLY AND REPEATEDLY LOSES ACCELERATOR PEDAL CONTROL AND FUNCTIONALITY DURING NORMAL DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765310September 19, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE TERRIBLE. VERY DIM LIGHT, CAN'T SEE TO SIDE WHILE MAKING A TURN. THE HIGH BEAMS DOESN'T MAKE MUCH OF A DIFFERENCE. CONTACTED GMC DIRECTLY AND THEY JUST REFER ME TO TH DEALERSHIP. LOOKING INTO AFTER MARKET LIGHTS. LOOKS LIKE THEY MAY NOT BE LEGAL.SO MANY COMPLAINTS WHEN WILL SOMETHING BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765256September 18, 2015
UNKNOWN OR OTHER
WAS DRIVING AND NOTICED A RATTLE NOISE IN THE DASH. LOOKED AROUND THE TOP OF THE DASH AND FOUND 2 CRACKS (2 AND 3 INCHES LONG) ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL. I NEVER PUT ANYTHING ON THE DASHBOARD. IT LOOKS LIKE PROBABLY A CRACK CAUSED BY THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764969September 18, 2015
UNKNOWN OR OTHER
IGNITION SWITCH FAULTY MY CAR NOT IN RECALL TAKES NUMEROUS ATTEMPTS TO START AND WHEN STARTED AIRBAG CONTINUOUSLY LIGHTS UP WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764507September 17, 2015
WHEELS, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE HAS SHUDDER, WOBBLE AND VIBRATION WHEN BEING DRIVEN AT SPEEDS 40-80. GMC HAS DIAGNOSED AS A TIRE ISSUE BUT VEHICLE HAS BEEN SEEN 14+ TIMES AND TIRES HAVE ALL BEEN ROAD FORCE BALANCED, NUMEROUS TIMES. GMC REFUSES TO DIAGNOSE FURTHER AND HAS NOT IDENTIFIED THE CAUSE OF THE PROBLEM. VIBRATION HAS AFFECTED OTHER COMPONENTS. COMMONLY REPORTED PROBLEM AFFECTING 2014 GMC SIERRA TRUCKS BASED ON INTERNET SEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764591September 17, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED ABOVE THE AIR BAG HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764171September 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764366September 16, 2015
SERVICE BRAKES
WENT TO STOP AT TRAFFIC LIGHT AND EXPERIENCED BRAKE LINE RUPTURE DUE TO EXCESSIVE RUST. HAD TO USE EMERGENCY BRAKE TO COAST TO A STOP. FORTUNATE NO CARS WERE IN LANE.$1200.00 FOR REPAIR OF LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763908September 15, 2015
EXTERIOR LIGHTING
TODAY FOR THE FIRST TIME I DROVE MY 2014 SIERRA TEXAS EDITION IN THE RAIN AT NIGHT.... WOW>>>>> I HAD TO STOP AND WAIT FOR THE RAIN DOWNPOUR TO LET OUT SO I COULD SEE WHERE I WAS GOING. NOT GOOD. DRIVING AT NIGHT IS VERY STRESSFULL AND EYE STRAINING TO THE POINT OF TAKING HEADACHE MEDICATIONS ONCE YOU ARE DONE DRIVING. ANY WAYT TO FIX THIS EXTREMELY DANGEROUS PROBLEM? THIS SHOULD BE CONSIDERED A SAFETY HAZARD TO DRIVERS AND ANY OTHERS ON THE ROAD. THIS ISSUE NEEDS TO BE ADDRESSED AND RESOLVED ASAP. AND GM STILL SAYS THERE IS NOTHING WRONG. SO WHY ARE THEY CHANGING THE DESING ON THE 2016'S TRUCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764030September 15, 2015
WHEELS
I HAVE A 2011 GMC SIERRA 2500HD DENALI DIESEL 4X4 PICKUP TRUCK. AT 60,000 MILES ONE OF THE 20" ALUMINUM WHEELS FAILED WITH A LARGE CRACK ON THE BACKSIDE OF THE WHEEL. I PURCHASED A NEW WHEEL AND HAD AMERICA'S TIRE REMOUNT MY TIRE. AT 95,000 MILES THE SAME FAILURE HAPPENED, BUT ON A DIFFERENT WHEEL. THIS TIME THERE WERE TWO CRACKS IN THE WHEEL SEVERAL INCHES LONG. ON THIS FAILURE I NOTIFIED MY GMC DEALER, SIMPSON GMC IN BUENA PARK OF THE ISSUE. I REPLACED THIS WHEEL AGAIN WITH A NEW WHEEL. NOW AT 115,000 MILES I HAVE A THIRD 20" ALUMINUM WHEEL THAT HAS FAILED. THIS TIME THERE ARE FOUR CRACKS, 2 OF WHICH ARE OVER 1" LONG. I TOOK MY TRUCK INTO AMERICA'S TIRE AND MY GMC DEALER AND BOTH A TECHNICIAN AND THE SERVICE DIRECTOR AT SIMPSON GMC ARE SURPRISED THE WHEEL DIDN'T COME APART WHILE DRIVING. I HAVE ATTEMPTED TO WORK WITH MY GMC DEALER AS WELL AS GENERAL MOTORS CORPORATE TOWARDS A RESOLUTION OF THIS SAFETY ISSUE. I HAVE ASKED GM TO REPLACE AT LEAST THIS LATEST FAILED WHEEL AND INVESTIGATE THIS MATTER FURTHER. I CAN'T BE THE ONLY ONE WITH THIS ISSUE. GM HAS DENIED COVERING THE COST OF A NEW WHEEL AND HAS TWICE NOW IGNORED MY REQUESTS FOR AN INVESTIGATION. BECAUSE THIS IS A HUGE SAFETY ISSUE WHERE A FAILURE COULD ENDANGER MY LIFE, MY FAMILY'S LIFE, OR THE LIVES OF INNOCENT MOTORIST AROUND ME I MUST FILE A COMPLAINT AND ASK ONCE AGAIN THAT MY CONCERNS BE VALIDATED. I AM ASKING GM TO REPLACE ALL FOUR OF MY WHEELS WITH NEW WHEELS OF THE SAME KIND IF THEY CAN ASSURE ME THIS PROBLEM HAS BEEN FIXED, AND IF THAT IS NOT AN OPTION, I AM SEEKING GENERAL MOTORS COVER THE COSTS OF FOUR AFTERMARKET WHEELS. IF NO RESOLUTION COMES FROM THIS COMPLAINT I WILL FILE ADDITIONAL COMPLAINTS WITH GENERAL MOTORS, THE BUREAU OF AUTOMOTIVE REPAIR, THE BBB, THE ATTORNEY GENERAL, AND FINALLY WITH MY LEGAL COUNSEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763441September 14, 2015
SERVICE BRAKES
BRAKE FAILURE DO TO RUSTED OUT LINES.A ONGOING PROBLEM THAT GM WILL NOT TAKE RESPONSIBILITY FOR THE POOR QUALITY OF THESE LINES PUTTING PEOPLE'S LIVES AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763365September 13, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
DRIVING MY NEW 2015 GMC $52,000 GMC SIERRA, I NOTICED A DISTINCT SLIPPING/HESITATION/GENERAL ROUGHNESS WHEN ACCELERATING FROM A DEAD STOP. THE TRUCK SEEMED TO EITHER HAVE A TRANSMISSION OR ENGINE PROBLEM. TOOK IT BACK TO DEALERSHIP FOR THEM TO CHECK, AND THEY INDICATED THAT THIS WAS "NORMAL" AND IT WAS JUST THE "CYLINDER DEACTIVATION" FEATURE PERFORMING AS DESIGNED. I EXPLAINED TO THEM THAT CYLINDER DEACTIVATION ONLY TYPICALLY HAPPENS AT HIGHWAY SPEEDS AND ESPECIALLY NOT FROM A STAND STILL. THEY STUCK BY THEIR STORY AND AGAIN STATED THIS WAS NORMAL. MY SON CAME TO SEE ME AND DROVE MY NEW TRUCK. OF COURSE THE TRUCK HESITATED AND SLIPPED FROM A DEAD START. "WHAT'S WRONG WITH YOUR NEW TRUCK DAD?" HE ASKED. I TOLD HIM IT WAS 'NORMAL AND HE JUST ROLLED HIS EYES. THIS IS NOT NORMAL FOR EVERY SIERRA THAT GMC MAKES WITH THE 5.3 ENGINE AND 6 SPEED TRANSMISSION WOULD DO THIS. I HAVE READ ON NUMEROUS MESSAGE BOARDS AND WEBSITES WHERE THIS IS AN ISSUE AND GM NEEDS TO FIX THE PROBLEM. ALSO, THE HEADLIGHTS ARE EXTREMELY DIM AND ARE BARELY USABLE. AS OTHERS HAVE STATED, I CAN ONLY SEE MAYBE 20-30 FEET IN FRONT OF ME AND NOT VERY BRIGHT AT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763398September 13, 2015
AIR BAGS
HAD A CO-WORKER WITH A 2008 THAT TOLD ME ABOUT HIS DASHBOARD CRACK ADJACENT TO THE AIR-BAG COMPARTMENT. MY VEHICLE HAS ONLY 22,000 MILES AND HAS BEEN GARAGE HOUSED THE ENTIRE TIME. I'M AFRAID THAT IF THE AIR-BAG DEPLOYED, WITH THE CRACK IN THE CORNER, THERE COULD BE SEVERE DAMAGE TO THE PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763113September 11, 2015
AIR BAGS
DASHBOARD IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG, THIS IS HAPPENING TO A LARGE NUMBER OF GMC AND CHEVY OWNERS, I AM CONCERNED THAT PLASTIC PIECES OF DASHBOARD WILL BECOME DANGEROUS FLYING OBJECTS IN THE EVENT OF AN IMPACT THAT DEPLOYS THE AIRBAG. I HAVE BEEN TALKING WITH GM AND THE LOCAL DEALERSHIP FOR 3 MONTHS NOW AND THEY WILL NOT ACCEPT RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762776September 10, 2015
UNKNOWN OR OTHER
DASH CRACKING BY AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762739September 9, 2015
UNKNOWN OR OTHER
THIS MORNING WHEN I GOT IN MY TRUCK, I NOTICED THE DASHBOARD BY THE PASSENGER SIDE AIRBAG HAD CRACKED OVERNIGHT. THE WEATHER HASN'T BEEN TOO HOT OR COLD. DAYS IN LOWER 90S AND LOWS IN UPPER 70S. I HAVE READ THIS IS A COMMON ISSUE AND I AM AFRAID AN AIRBAG DEPLOYMENT WILL LAUNCH PLASTIC PIECES THROUGH THE CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762443September 9, 2015
AIR BAGS
ABOUT A YEAR GO STARDED TO SEE A CRACK ON THE DASHBOARD BY THE AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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