GMC Sierra Complaints
15,732 consumer complaints on file.
- #10785535October 23, 2015SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND VEERED INDEPENDENTLY. IN ADDITION, SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO REGAIN CONTROL AFTER DEPRESSING THE BRAKE PEDAL. THE FAILURE RECURRED AND THE STABILITY TRAC, AND THE SERVICE TRAILER BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A EXCESSIVE VOLTAGE DROP RESULTED IN A LOSS OF POWER WITH THE MANUAL TRAILER BRAKE, THE BCM, ELECTRONIC BCM, ECM, STEERING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,416.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785655October 23, 2015EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON RURAL HIGHWAYS, TOWING MY FIFTH WHEEL TRAILER, IN AZ, CA AND OR WITH NO OTHER LIGHT SOURCES NEARBY THE HEADLIGHTS WERE DIMMER THAN THOSE I AM USED TO MAKING WILD ANIMALS AND PEOPLE ALONG THE ROAD DIFFICULT TO SEE. THE INSTANCES WHEN I NOTICED THIS WERE ALL IN SEPTEMBER 2015 . THIS MORNING MY DEALER, ROBIDEAUX MOTORS IN COEUR D'ALENE, ID, CHECKED OUT THE PROBLEM AND TOLD ME THAT THE LIGHTS APPEARED THE SAME AS OTHER SIMILAR MODELS AND THEY COULD NOT DUPLICATE THE ISSUE (REPAIR ORDER #193940). I WAS NOT SURPRISED AS I HAVE SEEN NUMEROUS SIMILAR REPORTS ON INTERNET BLOGS AND I EVEN UNDERSTAND GM IS BEING SUED OVER THE SAME ISSUE (2013 AND 2014 MODELS) IN A CASE IN CALIFORNIA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785656October 23, 2015STRUCTURE:BODY, SEATS
2010 SIERRA DENALI WITH 53K. 1ST DASH CRACK AT PASSENGER AIRBAG WITH APPROX 20K. 2ND DASH CRACK OVER STEERING COLUMN AT APPROX 40K. WE HAD TO STUFF A PIECE OF CARDBOARD IN THE DASH BECAUSE IT RATTLED SO BADLY. WE ALSO HAVE: 1. PASSENGER DOOR HANDLE CHROME PEELING AND SHARP ENOUGH TO CUT 2. A/C CONTROL BUTTONS WORN OFF 3. BOTH FRONT HEAT/COOLED SEATS HAVE STOPPED WORKING 4. RUNNING BOARD STEPS CRACKED ON BOTH SIDES 5. TAIL GATE WILL NOT STAY CLOSED UNLESS LOCKED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785734October 23, 2015UNKNOWN OR OTHER
DASH IS CRACKED IN THREE PLACES, THE SAME AS ALL THE OTHERS. DOOR HANDLES PEELING AND CUT MY CHILD'S HAD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785739October 23, 2015SERVICE BRAKES
I RECENTLY TOOK MY TRUCK OFF THE ROAD TO REPLACE THE SHOCK ABSORBERS. WHILE REPLACING THE REAR SHOCKS, I NOTICED THAT THE BRAKE PADS WERE WORN TO LESS THAN ONE EIGHTH INCH THICK. I THEN LOOKED AT THE FRONT BRAKE PADS AND NOTED THAT THEY HAD HARDLY ANY WEAR. I UNDERSTAND THAT THE FRONT BRAKES DO 70% OF THE BRAKING AND THE REAR BRAKES DO 30%. THAT MADE MY FINDING ABNORMAL. ALL THE BRAKE PADS AND ROTORS WERE REPLACED, AT THE SAME TIME, ABOUT ONE YEAR AGO. WHEN I PREPARED TO CHANGE THE FRONT SHOCKS, I NOTED THAT THE ABS DASHBOARD LIGHT WAS ON. I WAS TURNING THE VEHICLE AROUND AT THE TIME AND WHEN I APPROACHED THE GARAGE I APPLIED THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. A FEW SECONDS LATER, I FELT THE BRAKES MODULATING AND THE PEDAL WAS FORCEFULLY PUSHED BACK UP TO THE AT REST POSITION. THE TRUCK CONTINUED TO ROLL AND THE BRAKES WERE INEFFECTIVE. I HAVE ALWAYS BELIEVED THAT A DUAL (FRONT/REAR) BRAKING SYSTEM WAS A SAFETY FEATURE. I WAS INCREDULOUS THAT THIS WAS EVEN POSSIBLE. I FEEL FORTUNATE THAT I WAS ONLY NAVIGATING IN MY YARD. I PULL A 27 FOOT FIFTH WHEEL WITH THIS TRUCK SEVERAL TIMES A YEAR. I CAN ONLY IMAGINE THE OUTCOME IF THIS EVENT HAPPENED ON THE HIGHWAY WITH THE RV ATTACHED. I FOUND MANY ANECDOTAL STORIES THAT WERE SIMILAR TO MINE ON SEVERAL WEBSITES. AS OF NOW, THIS TRUCK IS GROUNDED UNTIL I FIND A SATISFACTORY EXPLANATION FOR THIS. THE BRAKE FLUID RESERVOIR WAS FOUND TO BE COMPLETELY FULL OF BRAKE FLUID AND AN INSPECTION OF THE BRAKE LINES REVEALED NO SIGN OF LEAKAGE. I HAVE NOT YET DELVED INTO THE TRUCKS ABS SYSTEM, BUT I HAVE STRONG REASON TO BELIEVE IT IS DEFECTIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785188October 21, 2015AIR BAGS
AT APPROXIMATELY 48,000 MILES DRIVING ON A PAVED ROAD, MY DASH ON THE PASSENGER SIDE WHERE THE AIR BAG IS LOCATED, CRACKED. THE CRACK CONTINUES TO INCREASE IN SIZE. I WOULD THINK IT WOULD EFFECT OPERATION OF AIR BAG. WITH AS MANY COMPLAINTS THAT ARE POSTED TO THIS, I CANNOT BELIEVE ITS NOT UNDER INVESTIGATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785190October 21, 2015STRUCTURE:BODY
APPROX 26,000 MILES. THE CHROME HANDLES ON THE DOORS, 2 HAVE COME LOOSE. I CALLED THE CHEVY/GMC DEALER AND WAS TOLD IT WOULD BE A COST OF APPROX. $125 PER DOOR TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783787October 20, 2015WHEELS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE REAR WHEELS WERE JAMMED IN A POSITION THAT CAUSED THE VEHICLE TO DRIVE ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783594October 20, 2015UNKNOWN OR OTHER
ON TWO SEPARATE OCCASIONS OVER THE PAST FEW YEARS, THIS TRUCK HAS HAD FRAME DAMAGE CAUSED BY RUST / CORROSION TO THE EXTENT THAT IT EITHER WOULD NOT PASS INSPECTION OR IT COMPROMISED THE OPERATION OF THE VEHICLE. MORE SPECIFICALLY, THE FRAME CROSS-MEMBERS HAVE HAD HOLES ROTTED THROUGH THEM AND THE SHOCK MOUNTS HAVE ROTTED FROM THE FRAME. PRESENTLY, THE TWO CROSS-MEMBERS THAT GO OVER THE FUEL TANK HAVE LARGE RUST HOLES OVER THE FUEL TANK. ALSO, THE REAR CROSSMEMBER HAS ROTTED AREAS ON THE TOP LEFT SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783498October 19, 2015UNKNOWN OR OTHER
THE PAINT JOB IS PEELING AND THE CLEARCOAT IS BUBBLING CAUSING THE TRUCK TO LOOK HORRIBLE. IT IS A GREAT TRUCK WITH EXCEPTION TO THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783159October 18, 2015STRUCTURE:BODY
THE FRAME IS SEVERELY ROTTED BEHIND THE CAB ON BOTH SIDES. I HAVE NEVER SEEN A FRAME THAT IS THIS AGE ROTTED SO BAD. THIS REMINDS ME OF THE PROBLEM TOYOTA HAD WITH THEIR TACOMAS. BUT ATLEAST TOYOTA PUT OUT A RECALL TO REMEDY THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782609October 16, 2015EXTERIOR LIGHTING
HEADLIGHTS ARE NOT AS BRIGHT AS MY OLD GM TRUCK. HIGH BEAM EXTENDS THE DISTANCE BUT DOES NOT INCREASE IN BRIGHTNESS. NOT VERY GOOD IN RAINY WEATHER. SEEMS THAT THE HEADLIGHTS ARE NOT EVEN ON. VERY EASY TO "OVERDRIVE" THE HEADLIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782507October 15, 2015ENGINE
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE AT A STOP LIGHT, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND THAT THE VEHICLE CONSUMED EXCESS ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCV VALVE, VALVE COVER, AND TWO SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782566October 15, 2015FUEL/PROPULSION SYSTEM, POWER TRAIN
ISSUES WITH EMISSIONS SWITCH. CHECK ENGINE LIGHT WILL NOT GO OFF. ALSO 3 AND 4TH GEAR ARE COMPLETELY GONE OUT. I DO NOT TOW OR HAVE HAD ANYTHING EVEN REMOTELY HEAVY IN THIS TRUCK. IT'S A 2005 GMC SIERRA WITH ONLY 78,480 MILES ON IT. I AM NOT THE ONLY ONE HAVING ISSUES WITH THIS 4 SPEED TRANSMISSION. IT IS NOT HEAVY DUTY ENOUGH FOR THIS SIZE TRUCK. GM NEEDS TO RECALL ALL OF THESE TRANSMISSIONS. WHEN IT FIRST STARTED SLIPPING I LOST ALL POWER GOING DOWN THE ROAD AT ABOUT 55MPH. THE VEHICLE THAT WAS BEHIND ME SLAMMED ON HIS BRAKES TO AVOID HITTING ME. THIS PROBLEM WITH THE TRANSMISSION IS GOING TO KILL SOMEONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10782032October 14, 2015STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781573October 13, 2015ELECTRICAL SYSTEM
THE HEADLIGHTS ON THIS TRUCK PROVIDE INADEQUATE LIGHTING, INCLUDING BOTH LOW BEAMS AND HIGH BEAMS. ANY NIGHT DRIVING IS DIFFICULT DUE TO LIMITED VISIBILITY, THERE SIMPLY IS NOT ENOUGH ILLUMINATION TO SEE. CAN BE VERY DANGEROUS - ESPECIALLY AT SPEEDS ABOVE 35 MPH OR DURING PRECIPITATION. THE HEADLIGHT HAS A SEVERE DESIGN FLAW WITH GMS SAYS IS A SHUTTER SYSTEM. THIS TYPE OF DESIGN DOES NOT LEAVE ANY OPTIONS FOR SIMPLY CHANGING THE TYPE OF BULB - THE DESIGN IS ACTUALLY AT FAULT FOR THE POOR VISIBILITY. THE VISIBILITY PROBLEMS SIMPLY CANNOT BE FIXED WITH A DIFFERENT BULB TYPE DUE TO THE SHUTTER DESIGN TYPE. THE NEED FROM A NEW HEADLIGHT WILL SOLVE THE PROBLEM. MANY COMPLAINTS ARE BEING REGISTERED ONLINE RELATED TO THE VISIBILITY PROBLEM. THESE TRUCKS ARE NOT SAFE TO DRIVE AT NIGHT. IF THERE IS A STANDARD FOR MINIMUM HEADLIGHT ILLUMINATION FOR NIGHT TIME DRIVING, THIS MODEL HEADLIGHT NEEDS TO BE REVIEWED IF IT IS MEETING THE MINIMUM STANDARD. NOT SAFE, A DEFINITE PROBLEM THAT NEEDS ATTENTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781319October 11, 2015SUSPENSION, EXTERIOR LIGHTING
VERY POOR LIGHTING AT NIGHT WITH HEADLIGHTS ON BOTH LOW BEAM OR HIGH.... VERY DANGEROUS IN RURAL AREAS... I HAVE TRIED NEW BULBS WITH NO LUCK... TRUCK SEEMS TO SIT LOW ON ONE SIDE LOOKING AT THE BACK EVEN ON FLAT SURFACES...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781363October 11, 2015UNKNOWN OR OTHER
A VISIBLE AND CONCERNING CRACK APPEARING IN A CORNER OF THE PASSENGER AIRBAG DASHBOARD. NO PERSONAL -WHETHER INTENTIONAL OR NOT- DAMAGE HAS BEEN MADE TO THE DASH. I HAVE BEEN THE SOLE OWNER OF THIS TRUCK SINCE IT WAS BOUGHT NEW. IT WAS FOUND ONE MORNING AS I WAS GETTING READY TO LEAVE. IS VERY NOTICEABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781201October 10, 2015WHEELS
BOUGHT TRUCK 15 DAYS AGO. HAD A NAIL IN MY TIRE SO I PUT ON THE SPARE TIRE WHICH WAS RUSTY AND PROBABLY NEVER LOOKED AT FOR 11 YEARS BUT HAD TO PUT THIS ON TO AVOID BEING STRANDED. THIS VEHICLE WAS JUST INSPECTED AND WAS WONDERING IF THE SPARE TIRE IS INCLUDED IN THE INSPECTION PROCESS. DUE TO RUSTY TIRE CONDITION THE LUGS LOOSENED AND TIRE FELL OFF WHILE DRIVING ON THE HIGH WAY AFTER I CHANGED IT. I WAS TOLD BYE THE MECHANICS THAT THE LUGS LOOSENED DUE TO A RUSTY FAULTY SPARE. DOES THIS FALL UNDER ANY LAWS DUE TO JUST PURCHASING THIS VEHICLE AND IT GOING THROUGH THE DEALERS INSPECTION STICKER. THIS CUSSED A SERIOUS ACCIDENT AND WANT TO KNOW IF THEY SHOULD BE HELD ACCOUNTABLE OR IF I AM LIABLE FOR THIS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781278October 10, 2015AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRUCK WAS PURCHASED WITH 113,000 MILES ON IT AND NO APPARENT PROBLEMS WHEN BOUGHT. AFTER ABOUT 3 MONTHS OF OWNERSHIP, THE "SERVICE AIRBAG" MESSAGE APPEARED INTERMITTENTLY FOR THE NEXT FEW WEEKS. AFTER THAT TIME, THE MESSAGE WAS CONSTANT ON. TOOK THE TRUCK TO MY LOCAL DEALER WHO CHARGED TO "REPAIR" IT. MESSAGE CAME BACK AFTER ABOUT A WEEK OF DRIVING. MESSAGE NOW REAPPEARS AT RANDOM INTERVALS. DON'T KNOW IF THE PROBLEM IS WITH THE AIRBAG SENSORS, THE CONTROL UNIT, OR ANY PERIPHERAL SWITCHES. DEALER IS INCOMPETENT AND DO NOT TRUST TO FIX THE PROBLEM. ALREADY PAID GOOD MONEY TO HAVE THIS PROBLEM REPAIRED AND AM NOT GOING TO CONTINUE TO PAY FOR INCOMPETENCE. MESSAGE APPEARS WHEN VEHICLE IS IN MOTION AND WHEN VEHICLE IS STARTED AT RANDOM. MESSAGE WILL SOMETIMES DISAPPEAR FOR WEEKS AT A TIME, THEN, REAPPEAR AT RANDOM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0