GMC Sierra Complaints

15,732 consumer complaints on file.

#10840159March 6, 2016
EXTERIOR LIGHTING
THE LOW BEAMS ONLY ILLUMINATE 40 TO 50 FEET DOWN THE ROAD. THE HIGH BEAMS PROVIDE VERY POOR VISIBILITY. THERE IS ABSOLUTELY NO SIDE ILLUMINATION. THIS IS A CHALLENGING VEHICLE TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840066March 5, 2016
EXTERIOR LIGHTING
PROJECTOR-STYLE HEADLAMPS ON 2015 GMC SIERRA PROVIDE INADEQUATE ILLUMINATION-EVEN AFTER MANUFACTURER SERVICE BULLETIN WAS PERFORMED, STILL VERY UNSAFE TO DRIVE AT NIGHT IN AREA WITH NO STREET LIGHTS-LITERALLY NO SIDE ILLUMINATION, AND DISTANCE IN FRONT OF VEHICLE IS NOT ILLUMINATED ADEQUATELY. GMC (GM) CHANGED HEADLAMP DESIGN IN 2016 TO CORRECT THIS, BUT HAS OFFERED NO ASSISTANCE TO OWNERS OF 2014-15 VEHICLES. I'VE HAD SEVERAL CLOSE CALLS WITH DEER AT NIGHT DUE TO SUCH POOR LIGHTING. MY PREVIOUS, 10 YR. OLD TRUCK HAD BETTER HEADLIGHTS! HOPEFULLY SOMETHING CAN BE DONE TO CORRECT THIS ISSUE. COMPLAINED TO DEALER, TO GMC CUSTOMER SERVICE, NOW WHAT? SEEMS THE MANUFACTURER HAS NO PLANS TO HELP. HEADLAMP DESIGN WAS POOR, ONLY USES A SINGLE HALOGEN BULB FOR HIGH & LOW BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839852March 4, 2016
SERVICE BRAKES
I LIVE IN SOUTH EAST MA. WERE SAULT IS USE ALWAYS AND IT HAS ROTTED MY BRAKE LINES AT THE ABS CONTROLL A LINE LET GO ON MY TRUCK WITH FAMILY AND MY GRAND BABIES I AM A HEAVY TRUCK OPERATOR WITH A CDL SO I KNOW NOT TO PANIC I GOT MY TRUCK STOPPED WITHOUT A CRASH BUT IF MY WIFE WAS DRIVEING OR MY YOUNG DAUGHTER THEY WOULDNT BE SO LUCKY WE IN THE SAULTING STATES SHOULD HAVE STANELESS STEAL FOR SAFTY CANT BE TO MUCH TO ASK FOR YOUNG LIFES AT STAKE OR PEOPLE WHO PANIC WHAT SHOULD I DO AT THE TIME I WAS IN THE CITY OF TAUNTON I WAS COMING TO A HEAVILY TRAVELED STREET IN RUSH HOUR TRAFIC THE BRAKE LINE TO REAR BRAKES FALLED BECAUSE OF ROT ON INSPION I SEE THEY ARE ALL ROTTING AND NEED TO BE REPAIRED I DONT HAVE BODY ROT OR FRAME ROT OF ANY KIND ALWAYS CAR WASH AFTER STORMS ON NICE DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839656March 3, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839374March 2, 2016
EXTERIOR LIGHTING
THE HIGH BEAM HEADLIGHTS, AS INSTALLED FROM THE FACTORY AND PROPERLY ADJUSTED, ARE INADEQUATE FOR DRIVING ON DARK COUNTRY ROADS AT NIGHT, IN THE ABSENCE OF AMBIENT LIGHTING FROM STREET AND YARD LIGHTS. THE LIGHT IS CAST WELL DOWN THE ROAD, BUT THERE IS TOO LITTLE LIGHT SPREAD TO THE SHOULDERS OF THE ROAD, MAKING PEDESTRIANS AND ANIMALS DIFFICULT TO SEE IF THEY ARE NOT DIRECTLY IN THE ROADWAY. I LIVE IN A RURAL AREA WITH MANY PEACH ORCHARDS AND PASTURES, THEREFORE THERE ARE OFTEN FEW, IF ANY, STREET OR YARD LIGHTS TO PROVIDE ANY AMBIENT LIGHTING. ALSO, MANY OF THE ROADS IN THE AREA HAVE NEITHER PAINTED LINES NOR REFLECTORS TO HELP MARK THE PATH OF TRAVEL AT NIGHT. IF THERE ARE HILLS AND CURVES, THE LIGHT PATTERN AND OUTPUT OF THE FACTORY INSTALLED LIGHTS ON MY 2014 GMC SIERRA MAKE IT DIFFICULT TO DISTINGUISH UNMARKED PAVEMENT FROM THE GRASS ON THE SHOULDERS OF THE ROAD. ALL OF THESE SHORTCOMINGS ARE MAGNIFIED WHEN ROADS ARE WET AND/OR IT IS RAINING OR OTHERWISE INCLEMENT WEATHER. I APPROACHED MY DEALER HERE IN SPARTANBURG, SC, ABOUT A REMEDY FOR THE INADEQUATE HEADLIGHTS, BUT THE REPRESENTATIVE WAS DISMISSIVE AND DID NOT FOLLOW-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839383March 2, 2016
SERVICE BRAKES, SEAT BELTS
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE. IN ADDITION, THE REAR SEAT BELT LATCH FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,917.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839187March 1, 2016
POWER TRAIN
DRIVING NORTH ON THE GARDEN STATE PARKWAY IN THE CENTER LANE IT FELT LIKE I HAD A BACK TIRE BLOWOUT BUT WHAT HAPPENED WAS MY REAR AXLE BROKE CAUSING MY VEHICLE TO BE EXTREMELY HARD TO CONTROL. I WAS TRYING TO STEER THE VEHICLE BUT COULD NOT CONTROL THE TRUCK, IT FELT LIKE I HAD LIMITED BRAKING ABILITY, SMASHING INTO GUARDRAIL IT FINALLY CAME TO A STOP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10839268March 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839281March 1, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838990February 29, 2016
EXTERIOR LIGHTING
I ALMOST HIT A DEER WHEN THE VEHICLE WAS NEW AS I COULD NOT SEE IT UNTIL IT WAS NEXT TO THE PASSENGER DOOR, STANDING STILL. I HAD THE DEALER ADJUST THE LIGHTS THREE TIMES AND INSTALL THE GMC UPDATE, ON THE COMPUTER. I NOW HAVE A BLOB OF WHITE LIGHT FALL ON THE CENTER LINE AND ANOTHER BLOB IN THE CENTER OF THE DRIVING LANE. THERE IS NO LIGHT ILLUMINATING FAR FORWARD OR TO THE SIDES AS SHOULD BE. I TALKED WITH THE DEALER AND THERE ARE NO FURTHER UPDATES FOR NOW. I HAVE SINCE HAD SEVERAL CLOSE CALLS. I HAVE DRIVEN PROFESSIONALLY IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839092February 29, 2016
SUSPENSION
UPPER AND LOWER BALL JOINTS BAD AT 88K. BOUGHT FROM DEALER OCT 2015, FULL ENGINE REPLACEMENT JANUARY 2016 AT 87K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838811February 28, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS OFFER VERY POOR PERFORMANCE AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838814February 28, 2016
EXTERIOR LIGHTING
I LIVE IN THE MOUNTAINS OF TEHACHAPI, CANNOT SEE A THING WHEN DRIVING THE MOUNTAIN ROADS. MAYBE 40-50 FEET IN FRONT OF THE TRUCK NOTHING TO THE SIDE. MAKING A TURN IS LIKE ALMOST DRIVING WITHOUT LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838128February 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838197February 25, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE HEADLIGHTS ON THE TRUCK ARE NOT AS BRIGHT OR AS EFFECTIVE AS THEY SHOULD BE WHEN TRAVELING IN THE DARK. I AM FORCED TO USE THE HIGH BEAM FAR MORE THAN I WOULD NORMALLY DO IN MY CAR. EVEN WITH THE UPGRADE, THE LIGHT IS STILL WEAK. EVEN TO THE POINT THAT I DECIDED TO BUY AFTER MARKET LEDS TO REPLACE THEM. THE 2016 HAD A COMPLETE REDESIGN OF THE HEADLIGHTS AND I WONDER WHY. AS FOR THE INFOTAMENT SYSTEM. IT IS WEAK TO SAY IT NICELY. THE FACT THAT MY 2014 MODEL CAN NOT GET THE SAME FEATURES THAT THEY INTRODUCED IN THE 2015 (SPEECH TO TEXT) AND 2016 (CAR PLAY) IS APPALLING. ESPECIALLY WHEN THEY SAY THE HARDWARE IS NOT THERE FOR THE TEXT TO SPEECH BUT THERE ARE 3RD VENDORS WHO CAN GIVE IT ON THE 2014 MODELS. AS FOR THE RUST PROOFING ON THIS TRUCK. IT WAS CHEAPLY DONE AND THE PROTECTIVE FILM IS WEARING OFF. I WOULD TAKE IT TO THE DEALERSHIP BUT I DECIDED THIS SPRING I WILL HAVE IT PROFESSIONALLY FIXED WITH SOME RUST PROOF PAINT AND NOT THE CHEAP WAX THAT GM USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837652February 23, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS WITH WHICH THIS VEHICLE ARE EQUIPPED ARE DIM AND UNSAFE. I HAVE OWNED MANY VEHICLES, INCLUDING SEVERAL MADE BY GM, AND THIS ONE IS THE WORST. THE ILLUMINATION OF THE ROADWAY IS INSUFFICIENT TO DISCERN HAZARDS ON/NEAR THE ROADWAY AT NIGHT. THIS IS TRUE AT ANY REASONABLE SPEED AND IS MUCH, MUC HWORSE DURING INCLEMENT WX, PARTICULARLY WHEN RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837682February 23, 2016
EXTERIOR LIGHTING
THE PERFORMANCE OF THE GMC HEADLIGHTS SEEMS TO BE WAY BELOW PAR. THIS TRUCK HAS THE WORST HEADLIGHTS I HAVE EVER OWNED. IN MY OPINION THIS IS A SAFETY HAZARD TO MYSELF AND THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837701February 23, 2016
STRUCTURE:BODY
THE DASHBOARD IS CRACKING ABOVE THE INSTRUMENT PANEL TO THE RIGHT OF THE AIRBAG ASSEMBLY. THE TRUCK IS RARELY DRIVEN, AND HAS JUST PASSED 30,000 MILES. THE CRACK APPEARED WHILE THE TRUCK SAT IN A STATIONARY POSITION IN AN ENCLOSED GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837767February 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837509February 22, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT IT FAILED TO RESPOND. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL AND SHIFT THE GEAR SHIFTER INTO NEUTRAL IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,758.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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