GMC Sierra Complaints

15,732 consumer complaints on file.

#10837338February 20, 2016
EXTERIOR LIGHTING
DRIVERS SIDE, IN-MIRROR (WITH EXTENDABLE, MANUAL, TRAILER MIRROR) TURN SIGNAL TOO BRIGHT OR SHOULD BE SHIELDED FROM DRIVERS EYES. BLINDINGLY BRIGHT FOR MAKING LEFT-HAND TURNS. PROBLEM WORSENS AS AMBIENT LIGHT IS REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837340February 20, 2016
EXTERIOR LIGHTING
THE HEADLIGHT OUTPUT AT NIGHT, PARTICULARLY IN RURAL BACK ROAD AREAS IS LESS THAN ADEQUATE. POOR REALLY. I ORIGINALLY HAD MOISTURE ISSUES IN BOTH HEADLAMP HOUSINGS, HAD BOTH HEADLAMP HOUSINGS REPLACED AND THE LIGHTING SEEMED TO BE BETTER, HOWEVER NOT VERY MUCH. THE HEADLIGHTS SEEM TO HAVE DARK SPOTS IN THEM AND ONLY LIGHT UP CERTAIN PARTS OF THE ROAD IN FRONT OF ME, AND NEVER MUCH TO THE SIDE OF THE ROADWAY. I FEEL THIS IS BY FAR THE WORST LIGHTING OUTPUT OF ANY VEHICLE I HAVE EVER OWNED, AND ACTUALLY FEEL A LITTLE UNSAFE DRIVING AT NIGHT. I MOST DEFINITELY CANNOT TRAVEL AT HIGHER SPEEDS DURING THE NIGHT AS I FEEL LIKE I CANNOT SEE NEARLY GOOD ENOUGH. I HAVE SIMPLY "DEALT" WITH THE ISSUE SINCE BUYING THE TRUCK IN DECEMBER 2013, THINKING THERE WAS NO FIX TO IT AND THE DEALERSHIP SAID THEY HAVE NOT HEARD OF THIS ISSUE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836661February 17, 2016
UNKNOWN OR OTHER
WHEN MY 2011 GMC DENALI PICKUP WAS NEARLY 4 YEARS OLD, THE DASH STARTED CRACKING. THE FIRST CRACK WAS AT THE FORWARD, LEFT CORNER OF THE PASSENGER AIR BAG. OTHER CRACKS HAVE SINCE APPEARED ON THE DRIVER'S SIDE, OVER THE INSTRUMENT CLUSTER AREA. THE CRACKS ARE CONTINUING TO GROW. THE PLASTIC MATERIAL OF THE DASH IS BECOMING MORE BRITTLE WITH TIME. I AM CONCERNED THAT IN THE EVENT THE AIR BAGS DEPLOY, THE BROKEN, BRITTLE PLASTIC DASH PARTS AROUND THE AIRBAG AREA COULD BECOME DANGEROUS PROJECTILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826142February 15, 2016
AIR BAGS, UNKNOWN OR OTHER
THE TRUCK WAS PARKED IN MY DRIVEWAY WHEN I GOT IN AND STARTED THE IGNITION. AS SOON AS I DID, THE PLASTIC DASHBOARD CRACKED AT THE PASSENGER SIDE AIR BAG. ONE WEEK LATER, SAME SITUATION, AS I STARTED THE IGNITION, THE DASH CRACKED ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL. THE CRACKS HAVE CONTINUED TO GROW SINCE INITIALLY APPEARING. I HAVE A SAFETY CONCERN THAT THE PASSENGER AIR BAG WILL NOT DEPLOY AS INTENDED SINCE THE INTEGRITY OF THE DASHBOARD HAS FAILED, AND FURTHER CONCERN THAT IF THE AIR BAGS DO DEPLOY, THAT THE DASH HAS BECOME SO BRITTLE THAT THERE WILL BE SHARP CHARDS OF PLASTIC IN THE PASSENGER COMPARTMENT AS THE DASH IS SHATTERED INTO PIECES FROM THE IMPACT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826151February 15, 2016
SERVICE BRAKES
DUE TO A PROBLEM WITH BRAKE BOOSTER VACUUM SENSOR AND BRAKE BOOSTER LARGE VACUUM LEAK, EXTRA PRESSURE IS NEEDED TO APPLY BRAKES. BRAKES ARE ESSENTIALLY NON EXISTENT IN VEHICLE. PROBLEM DIAGNOSED BY DEALER. DEALER STATES THIS IS NOT A NORMAL PROBLEM WITH THE BRAKING SYSTEM. THIS IS A SAFETY ISSUE ESPECIALLY WHEN DRIVING AND THIS UNEXPECTEDLY HAPPENS. VEHICLE WAS IN MOTION WHEN THIS HAPPENED DRIVING AT APPROXIMATELY 45 MPH. I UNDERSTAND THIS WAS A SIMILAR PROBLEM WITH THE 2014 MALIBU. REPLACEMENT PARTS ARE ON ORDER UNKNOWN WHEN EXPECTED DUE TO THIS NOT BEING A PART REGULARLY REPLACED (PER DEALER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836290February 15, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY DASH HAS LARGE GAPS/CRACKS IN THE DASHBOARD. THESE RANGE FROM THE WINDSHIELD ALL THE WAY THE FRONT PIECE OF TRIP. THE DASH IS COMPLETELY SEPARATED. RIGHT IN THE CENTER OF THE DASH, AROUND THE AIRBAGS, AND THE OTHER SMALLER PARTS OR THE DASH ARE CRACKED TOO. I USE A SUN SHIELD, SO THAT IS NOT THE CASE. MY DAUGHTER AND I HAVE BOTH CUT OUR HANDS ON THE DASH. SHE WAS SO SURPRISED WHEN SHE GOT IN THE TRUCK THAT SHE ASKED IF I HAD A WRECK, AND THEN RAN HER HAND OVER THE DASH AND CUT HER PALM AD TWO FINGERS. I ALSO CUT MY HAND WHILE TRYING TO CLEAN IT SO THAT STUFF DOES NOT DROP DOWN THE CRACK, SUCH AS DIRT OR DUST, CAN'T THAT START A FIRE WITH THE WIRES AND THE HEATER DOWN THERE? ANOTHER THING IS MY VENTS DON'T WOK LIKE THEY ARE SUPPOSE TO. THE DASH IS SO BROKEN YOU CAN HEAR SOUNDS OF PLASTIC VIBRATING AND BLOWING IN THE VENTS. THIS DIRECTLY EFFECTS THE AIR FLOW TO, IT'S LIKE ITS NOT EVEN CONNECTED. THIS ALL HAPPENED WHILE THE VEHICLE WAS IN THE GARAGE STATIONARY NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10826029February 14, 2016
EXTERIOR LIGHTING
THERE IS ALREADY A TECHNICAL SERVICE BULLETIN ON THIS MATTER HOWEVER I FEEL IT IS SERIOUS ENOUGH TO BE A RECALL. WHILE DRIVING AT NIGHT IN UNLIGHTED AREAS THE BRIGHT LIGHTS LEAVE SERIOUS DARK AREAS ESPECIALLY IF YOU ARE TRAVELLING ON CURVY ROADS. IF YOU ENCOUNTER A PEDESTRIAN OR OTHER OBJECT IN THE ROAD IN THESE AREAS THEY CANNOT BE SEEN UNTIL ITS POSSIBLY TOO LATE. THE MANUFACTURER WILL ONLY DO THE REPAIR IF YOU COMPLAIN ABOUT IT AND ITS STILL UNDER WARRANTY. I BELIEVE THIS SHOULD BE RECALLED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826039February 14, 2016
STEERING
POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOWED TO A GMC DEALER FOR SERVICE (POWER STEERING PUMP REPLACED). LEADING UP TO FAILURE, A FEW TIMES THE TRUCK WOULD BE DIFFICULT TO TURN BUT IT WOULD LAST ONLY A FEW SECONDS. AFTER HAVING IT REPLACED IT AGAIN HAPPENED OVER THE WEEKEND I WILL CONTACT GMC IN THE MORNING. I AM PULLING A 15,000 LB. 5TH WHEEL RV WITH THIS TRUCK & NOT FEELING CONFIDENT IN MY SAFETY AFTER THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826044February 14, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
BRAKE LINE RUSTED THROUGH AND LOST ALL BRAKING CAPABILITY. LUCKLY IT HAPPENED PULLING INTO MY DRIVEWAY AND NOT ON THE HIGHWAY! FUEL LINES RUSTED THROUGH AND LEAKING FUEL PUDDLING ONTO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825982February 13, 2016
AIR BAGS
AIR BAG LIGHT CAME ON AND SERVICE AIR BAG CAME ON WILL NOT GO OFF DEALER SAID PASSENGER PRESENCE SENSOR FEEDBACK AND PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825769February 12, 2016
EXTERIOR LIGHTING
THE HEAD LIGHTS ON THIS TRUCK ARE VERY BAD. I SPENT 45,000 DOLLARS ON SOMTHING THAT SHOULD NOT BE A PROBLEM. ON HIGH BEAMS THE DRIVERS SIDE HEAD LIGHT GOES ALMOST STRAIGHT OUT FROM THE TRUCK. ON THE PASSENGERS SIDE THE HIGH BEAM LIGHT GOES OUT TO LEFT . IT 'S LIKE THE RIGHT SIDE LIGHT IS GOING TO MIDDLE OF TRUCK. YOU CAN REALLY SEE IT ON A DARK ROAD WITH ROAD BANKS OR TREES ON BOTH SIDES OF THE ROAD.I TOOK TO DEALER AND THEY CHECKED IT OUT WITH ANOTHER TRUCK. BIG DEAL! THAT TELLS ME THAT BOTH TRUCKS ARE DOING THE SAME THING.( DAHAAA). I CALLED GMC AND FILED A COMPLAINT . THEY CALLED BACK AND SAID THEY TALKED TO THE DEALER AND THEY CAN'T DO ANYTHING ABOUT IT (.DAHAA.)...I HOPE NO ONE ASKS ME ABOUT THESE NEW TRUCKS????? I NEVER THOGHT I WOULD HAVE A TRUCK FROM THE DARKS AGAIN. I WAS WRONG. PLEASE FIX THE PROBLEM GM... THIS IS STUPID... THANKS FOR NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825775February 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825785February 12, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT ADEQUATE FOR SUBURBAN OR RURAL AREAS. INADEQUATE SIDE-TO-SIDE ILLUMINATION IN HI OR LOW. DEALER IS UNABLE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825687February 11, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO LIGHT THE ROADWAY SUFFICIENTLY AT NIGHT WHILE DRIVING, ESPECIALLY ON DARK RURAL ROADS AND DURING HAZARDOUS WEATHER SITUATIONS SUCH AS RAIN OR FOG. THE DIM LIGHT DOES NOT ALLOW THE DRIVER TO EFFECTIVELY SEE ROAD HAZARDS, PEDESTRIANS, BICYCLISTS, ANIMALS OR OTHER OBSTACLES THAT MAY APPEAR AND THUS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825521February 11, 2016
UNKNOWN OR OTHER
TAKATA RECALL DASH CRACKING OVER INSTRUMENT COMPARTMENT AND AIR BAG INSIDE DOOR HANDLES CITING FINGERS. KEEP TRUCK IN CARPORT WHEN PARKED OUTSIDE IS ALWAYS COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825543February 11, 2016
EXTERIOR LIGHTING
MY 2015 GMC SIERRA'S HEADLIGHTS PROVIDE HORRIBLE VISIBILITY AT NIGHT, THE OEM PROJECTOR STYLE HEADLIGHTS INSTALLED IN THIS TRUCK ARE DIM, WEAK AND UNSAFE. I BROUGHT MY SIERRA BACK TO THE DEALERSHIP AND THEY APPLIED TSB #PIT5374 AND UPGRADED THE HEADLIGHTS WITH THE VOLSA HIR BULBS. THIS UPGRADE PROVIDED A NOMINAL INCREASE IN BRIGHTNESS, BUT THE HEADLIGHTS ARE STILL DIM AND UNSAFE FOR USE WHILE DRIVING ON DARK ROADS OR IN THE RAIN. THE DO NOT PROVIDE ANY ILLUMINATION ON THE SIDE OF THE ROADS, ESPECIALLY ON DARK COUNTRY ROADS WHICH MAKES IT HARD TO SEE WILDLIFE AND OTHER POTENTIAL HAZARDS. THE DESIGN OF THE HEADLIGHTS ON THE 2014/2015 GMC SIERRA ARE SEVERELY DEFICIENT. IT IS MY UNDERSTANDING THAT GMC IS FULLY AWARE OF THIS PROBLEM, SO MUCH SO THAT THEY REDESIGNED THE HEADLIGHTS ON THE 2016 GMC SIERRA WHICH HAS THE SIGNIFICANTLY BETTER HID HEADLIGHTS. I HAVE ALREADY LOGGED A COMPLAINT AND SPOKE WITH REPRESENTATIVES FROM GMC WHO LOOKED INTO MY ISSUE AND THE END RESULT WAS THAT THERE WAS NOTHING ELSE THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825550February 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825665February 11, 2016
EXTERIOR LIGHTING
THE HEAD LIGHTS ARE INADEQUATE FOR NIGHT DRIVING. BOTH LOW AND HIGH BEAMS DO NOT LIGHT UP ENOUGH AREA IN FRONT OF THE VEHICLE NEARLY AS GOOD AS PREVIOUS MODEL YEARS. THE PROJECTOR STYLE LIGHTS ARE TOO FOCUSED AND DO NOT GIVE ENOUGH LIGHT TO THE SIDES TO SEE ADEQUATELY DOWN THE ROAD. GM IS OBVIOUSLY AWARE OF THE ISSUE AND PERFORMED A BCM UPDATE TO MY VEHICLE TO MAKE THE LIGHTS BRIGHTER BUT THAT FIX STILL DOESN'T RESOLVE THE ISSUE. 2016 MODEL YEARS HAVE A COMPLETELY DIFFERENT HEADLIGHT ALLOWING THOSE TRUCKS TO SEE MUCH BETTER AT NIGHT WHICH TELLS ME THEY ARE AWARE OF THE LIGHTING ISSUES AND FIXED IT FOR THE 2016 GM TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825300February 10, 2016
EXTERIOR LIGHTING
THE HI/LOW BEAM HEADLIGHTS ARE NOT USEABLE IN ANYTHING THAN CLEAR DRY WELL MARK ROADS. CAN NOT SEE THE SIDE ROAD TO TURN ON IT. IF I HAD KNOW THEY WERE THIS BAD WOULD NOT HAVE BOUGHT THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825420February 10, 2016
UNKNOWN OR OTHER
CRACK DASHBOARD THERE ARE SO MANY OF US FACING THE SAME PROBLEM DEALERS SAYING I HAVE TO PAY WHICH ONE COST TO ME AROUND $800.00 WHEN SAME PROBLEM WITH HUNDREDS OR THOUSANDS HAVE THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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