GMC Sierra Complaints

15,732 consumer complaints on file.

#10851520March 25, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE A 2013 SIERRA DENALI HD. I AM VERY OCD WITH THIS VEHICLE AS TO I ONLY DRIVE IT ON WEEK-ENDS, ETC. TRUCK IS STORED IN CLIMATE CONTROLLED GARAGE. JUST TURNED OVER 42K MILES. I HAVE A PROFESSIONAL DETAILING SERVICE DETAIL THIS TRUCK. I PICKED UP MY TRUCK TODAY AND WAS TOLD THAT THEY FOUND A CRACK IN THE DASH LOCATED BEHIND THE INSTRUMENT CLUSTER. ONLY 6K MILES OUT OF WARRANTY. HOW CONVENIENT FOR GM. I PLAN ON TALKING TO DEALER THAT SERVICES MY TRUCK TOMORROW AND GET THEIR INPUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851656March 25, 2016
UNKNOWN OR OTHER
"TAKATA RECALL". CRACKED DASH STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851473March 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH AND A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO INSPECT THE VEHICLE. SHORTLY AFTER, WHILE DRIVING AT AN UNKNOWN SPEED, THE STABILITRAC WARNING LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL JERKED VIOLENTLY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL THE STEERING ELECTRONIC SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851483March 24, 2016
SERVICE BRAKES
I HAD A MINOR VEHICLE ACCIDENT WHEN I APPLIED THE BRAKES THEY WENT STRAIGHT TO THE FLOOR. I HAND MY VEHICLE TOWED TO SHOP AND IT WAS FOUND THAT THE BRAKE LINES HAD RUSTED THRU IN THE BRACKET ON THE FIREWALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10851504March 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851511March 24, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT SUFFICENT. NIGHT DRIVING IS TERRIBLE, CAN NOT SEE ROAD. I HAVE SPOKEN TO GM SEVERAL TIMES. THEY CAME OUT WITH AN UP DATE, SAYING NEW BULBS AND REPOWER CONTROL MODULE, BUT THEY ARE STILL HORRIBLE. GM HAD THESE LIGHTS FOR TWO YEARS ON THE NEW BODY STYLE FOR THE SIERRA LINE, AND NOW HAVE SWITCHED TO LED HID'S. SO THE PEOPLE WHO OWN 2014 AND 2015 TRUCKS ARE STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851383March 24, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 1999 GMC SIERRA 1500. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT SHOULDER HARNESS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHOULDER HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851257March 23, 2016
TIRES, TIRES:SIDEWALL
HAVING HEARD ABOUT MICHELIN RECALLS I CHECKED THE TIRES ON MY 2001 GMC SIERRA PICKUP. I HAVE MICHELIN LT245/75R16 120/116R XC LT4 TIRES WITH LESS THAN 20,000 MILES WEAR. TWO OF THEM ARE "CRUMBLING" OUT 1 1/2 INCH ABOVE THE RIM. YOU CAN SEE FIBERS IN THE HOLES. THERE ARE CRACKS EVERYWHERE ON ALL THE TIRES. THEY HAVE BEEN COVERED FROM THE SUN. GRANTED THE TIRES HAVE AGE BUT I HAVE NEVER SEEN "CRUMBLING" BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851271March 23, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE PROJECTOR HEADLIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TCM AND BULBS WERE CHANGED PER TSB NUMBER: PIT5374 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851061March 22, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT VEERED INTO A DITCH TO AVOID A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850797March 21, 2016
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY TRUCK, IT HAS HAD 3 ALERTS ON DASH FOR "SERVICE STABILITRAK, POWER STEERING USE CAUTION AND TRAILER BRAKE." VEHICLE GAUGES ALL DROP TO ZERO WHILE OPERATING VEHICLE AND GO ON AND OFF. THE VEHICLE WHEN THIS OCCURS ALSO DISENGAGES FROM GEAR, VEHICLE IS AN AUTOMATIC. THEN ENGINE REVS UP WHEN IT SLIPS OUT OF GEAR AND GENERALLY GOES BACK IN GEAR AS GAUGES COME BACK ON. THE POWER STEERING SEEMS TO ALSO LOSE SOME POWER. WHEN THIS OCCURS, IF YOU DEPRESS THE GAS PEDAL, YOU DO NOT GET ANY MORE POWER. THIS IS TECHNICALLY THE 6TH OCCURRENCE. IT HAS BEEN BACK TO DEALER (GRIFFIN GMC OF MONROE, NC) AND COMPUTER CODES WERE CLEARED AND NOTHING REPORTED IE...TECHNICALLY FOUND THAT WOULD CAUSE THIS ISSUE PER THE DEALERSHIP AS UNABLE TO RE-PRODUCE THE CAUSE. I RETURNED THE TRUCK TODAY AFTER THIS 6TH OCCURRENCE DUE TO MY FEAR OF DRIVING THE VEHICLE WITH MY CHILDREN AND GETTING INVOLVED IN AN ACCIDENT. I HAVE VIDEO OF THIS LAST OCCURRENCE OF DASHBOARD GAUGES AND SHARED THEM WITH THE DEALERSHIP. FIRST OCCURRENCE PICTURES ARE FEB 29, 2016 AND SUNDAY, MARCH 20, 2016. VEHICLE HAS APPROXIMATELY 2000 MILES ON ODOMETER. ENTIRE TIME, VEHICLE HAS BEEN RUNNING ON LOCAL ROAD, EITHER AT STOP OR DRIVING BELOW 45MPH MOVING STRAIGHT AHEAD. I COULD NOT REPLICATE OR CAUSE THE ISSUE TO HAPPEN AGAIN ON PURPOSE, VERY RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850606March 20, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKING ABOVE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850520March 19, 2016
ELECTRICAL SYSTEM
AS TRUCK WAS STARTED AFTER ROUTINE MAINTENANCE AND BEING PULL OUT OF GARAGE ON11/10/15 THERE WAS A FIRE UNDER THE FRONT OF TRUCK. WHEN THE FIRE WAS EXTINGUISHED, THE MECHANIC SAW THAT THE WIRING WAS EXPOSED DUE TO CONTINUOUS SCRAPING AGAINST TRUCK FRAME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10850446March 18, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT ALL THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,395.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850161March 17, 2016
EXTERIOR LIGHTING
HEADLIGHT PERFORMANCE IS VERY POOR WITH WEAK YELLOW BEAM BOTH ON LOW AND HIGH BEAMS. DIFFICULTY SEEING DURING NIGHT DRIVING, ESPECIALLY AT HIGHWAY SPEEDS IN DARK AREAS, IS VERY HAZARDOUS, EVEN WORSE DURING RAIN. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY FAMILY WHILE DRIVING THIS TRUCK AT NIGHT. THE PROJECTOR-STYLE HEADLAMPS ON THE VEHICLE WERE DIM WITH A YELLOW COLOR AND PROVIDED INADEQUATE FRONT AND SIDE ILLUMINATION. THE HEADLIGHT AIM WAS RAISED, WHICH RESULTED IN LITTLE IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850234March 17, 2016
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850327March 17, 2016
UNKNOWN OR OTHER
RECENTLY THE DASHBOARD HAS STARTED TO CRACK IN MULTIPLE LOCATIONS, MOST NOTABLY A CRACK AROUND PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849897March 16, 2016
UNKNOWN OR OTHER
MY VEHICLE SHAKES AT HIGHWAY SPEED. I CAN FEEL IT IN THE STEERING WHEEL, AND SEAT. VISUALLY I CAN SEE THE BED OF THE TRUCK SHAKE. THE ISSUE HAS NOT GONE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849999March 16, 2016
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE SERVICE TRACTION CONTROL AND THE STABILIZER TRACK CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION WHEN DRIVING OVER 50 MPH, THE ENGINE MADE A CLINKING NOISE AND THEN STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850003March 16, 2016
EXTERIOR LIGHTING
PROJECTOR HEADLIGHTS ON 2015 SIERRA IS VERY DIM COMPARED TO OTHER VEHICLES. TRIED ADJUSTING BUT DID NOT HELP. VERY POOR VISIBILITY IN UNLIT DARK ROADS AND STREETS AND POSES RISK. I TRIED BRINGING IT TO THE DEALER BUT THEY COULD NOT DO ANYTHING ABOUT IT. I MENTIONED SEVERAL COMPLAINTS FROM OTHER OWNERS INCLUDING A CLASS ACTION LAW SUITE THAT WAS FILED IN CALIFORNIA IN OCTOBER 2015. UNFORTUNATELY, THERE ARE NO OTHER ALTERNATIVES WITH THE EXCEPTION OF PURCHASING AFTERMARKET HEADLIGHTS. I WOULD LIKE GMC TO FIX THIS KNOWN PROBLEM. APPARENTLY THEY DID AS THEY CHANGED THE 2016 MODELS' HEADLAMPS AND INCORPORATED HIGHER LUMENS ON LIGHTING, WHY CHANGE IT IF IT WAS NOT A PROBLEM IN THE FIRST PLACE? IT'S VERY DIFFICULT TO SEE PEDESTRIANS AND OBJECTS AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra