GMC Sierra Complaints

15,732 consumer complaints on file.

#11642114February 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I leased this vehicle on May 17, 2024, expecting it to function as intended. Instead, within months, it suffered recurring and escalating failures that have rendered it unsafe and unusable. January 7, 2025, I brought the truck to Gates GMC for routine service and reported that it had lunged forward by approximately 2 to 2.5 feet while shifting into park. Additionally, it exhibited irregular acceleration and rough down shifting in lower gears. I also communicated the check engine light has come on and gone off on the dashboard over the past week a few times without receiving any information on the app. At this January 7th visit, GM performed Recall N242435631, supposedly addressing a known battery drain defect that caused total vehicle shutdowns. On January 24, 2025, I started the truck and was immediately overwhelmed by an intense chemical odor coming through the ventilation system. January 31 – February 1, 2025 – Erratic Engine Warning Lights & Diagnostic Failures On January 31, 2025, at 5:28 PM, on this key cycle the check engine light illuminated but failed to register in the GM app. On the next key cycle, the warning disappeared. The following morning, February 1, 2025, at 10:26 AM, the check engine light Appeared on the first key cycle before disappearing on the second key cycle. The onboard diagnostics system failed to log or retain these warnings. On February 7, 2025, the vehicle suffered a complete electrical failure. no electronic function whatsoever. Roadside Assistance attempted to jump-start the truck using a high-powered jump pack, but it remained inoperable. A ford super duty and jump pack were needed to force start the truck. February 10, 2025 the truck suffered another total electrical failure and required towing to Gates GMC. The app indicated the Brake System, Anti-Lock Braking System, Emissions System (Specifically the exhaust system), and Power Train requiring service. My truck is at Gates GMC and was drawing 90 milliamps opposed to 40
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642131February 12, 2025
ENGINE
Engine failure. Lifters failed causing internal engine damage. No previous warning. 160000 miles. Repair cost is $5000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642134February 12, 2025
ENGINE
Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642238February 12, 2025
ENGINE, TRACTION CONTROL SYSTEM
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 65 MPH, the check engine and the traction control warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he would receive a callback. The approximate failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642264February 12, 2025
UNKNOWN OR OTHER
My 2012 GMC Sierra falls under recall number 14V827000 Ignition lock activator by year, make and model, but not by the VIN number. I called the GMC 800 number and they indicated that the NHTSA issues the recalls not the manufacturer. I then called the NHTSA and they indicated that the manufacturer issues the recalls. I just need to have VIN number [XXX] added to recall number 14V827000. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642303February 12, 2025
POWER TRAIN
The contact owns a 2024 GMC Sierra 1500. The contact stated while driving 74 MPH, the vehicle inadvertently lost motive power, after which the vehicle was unable to accelerate above 25 MPH. The contact was able to pull over to the shoulder of the roadway and turned off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the shift solenoid valve and that the serial data gateway module needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642313February 12, 2025
POWER TRAIN
Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642324February 12, 2025
EXTERIOR LIGHTING
Headlight vent failed. Hid control board filled up with moisture. Headlight is flashing like emergency vehicle if it turns on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642378February 12, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On February 10, 2025 the vehicle, a 2018 GMC Sierra, caught on fire while parked in the driveway of my home. The vehicle had last been driven earlier in the day with a return to home at approximately 12:45pm. At approximately 7pm I heard a loud pop outside of my home and saw orange light coming through the front windows. Upon going outside, I found the rear of the vehicle engulfed in flames. The fire was coming out around the remains of the license plate, up and around the rear bumper on the left side, and progressing up the tailgate and window hatch on the bed cap. The fire progressed forward over the next few minutes as the fiberglass cap burned. Eventually the fire penetrated the front window of the cap and rear window of the cab and began burning the interior of the cab. About the time the fire department arrived the fuel tank ruptured and began spilling gasoline onto the ground beneath the vehicle. The fuel tank was approximately 7/8 full. The fire department eventually extinguished the fire, but the vehicle was a total loss. My wife and I had been in close vicinity of the vehicle during the afternoon hours and had noticed nothing unusual. There had been no unusual issues with the vehicle during the prior drive, which had been a 5 minute drive to/from a local home supply store. There was collateral damage to the front of my house as a result of the heat from the fire, as well as damage to the driveway. If the vehicle had been parked in the garage it is resonable to assume that the house would have been destroyed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11641886February 11, 2025
ENGINE
At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641910February 11, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and shuddered. The vehicle was taken to the dealer, where the fuel tank was cleaned, and the contact added fuel treatment to the fuel, as recommended by the dealer; however, the failure recurred. The contact stated that while driving from a complete stop, uphill, and while driving 50 MPH, the vehicle shuddered and experienced erratic transmission shifting. The check engine warning light was illuminated. The vehicle was taken to Dixie Buick GMC (14565 S Tamiami Trl, Fort Myers, FL 33912); where it was determined that the vehicle was experiencing a abnormal shudder. The dealer replaced the transmission fluid; however, the failure persisted. The contact stated that the failure had become progressively worse and mostly occurred at 1,200 RPM. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641937February 11, 2025
POWER TRAIN
I see you are investigating GM on their 2019 to newer vehicles with the v-8 motors over the active fuel management stuff causing motors to blow, I’ve got a 2017 gmc with 5.3 with 30,000 miles and have issues with it over that mess. Just wondering why vehicles back to 2015 aren’t included in it that have that active fuel management stuff that are having problems? Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642075February 11, 2025
POWER TRAIN
7500 miles and transmission valve body failed. Parts are on back order with no eta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642080February 11, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The systems have become unavailable. Took to dealership and they were told it just needed a software update. Dealer performed update GM sent and did not work. Dealer was told GM engineers would need to find a fix. I complained to GM and asked that they replace the cameras, especially because the vehicle is under warranty, and I was told no because that won't fix the issue. They don't even know what needs to be done to fix the issue though, but won't try a camera swap. They told me I need to take it back to the dealer so they can run diagnostics on it when the issue happens. I don't know what is so hard to understand that the issue is always there; the systems don't work and my dash always has the light the forward collision system not on and given a message when I start the truck that it is not available. This began to be an issue around 9000 miles. It first started by saying window camera blocked due to frost, but when it was clear, and I cleaned every camera and sensor, it still would not come on. This was 1.5 months ago. I don't understand why they are not trying to expedite fixing this safety issue. The dealer can't do anything until GM tells them to change out camera or send another fix, but there is no software fix available. I can forward emails between myself and GM and you can clearly see they are not listening. If that would be helpful, please let me know how to forward them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642084February 11, 2025
POWER TRAIN
Took truck to dealership for transmission issues such as hard shifts and shuttering on highway. Waiting 2 months for parts that didn’t fix the issue. Now waiting on another transmission which I’m being told is on back order!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641642February 10, 2025
AIR BAGS, SEAT BELTS
While driving a new 2024 GMC Sierra SLT (13,000), I received a prompt to SERVICE SAFETY RESTRAINT SYSTEM. My airbag lamp also illuminated and is now on. Upon researching this issue, it refers to potential failure of seatbelts and/or airbags. I have an appointment tomorrow at the dealership to have them diagnose the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641660February 10, 2025
ENGINE
I purchased a new 2021 GMC Sierra Denali with a 6.2L engine on 03/05/2022. On November 10, 2022, I started the truck, and the engine seized up. The truck had 9018 miles on it and 274 engine hours. The main bearings and possibly the connecting rods bearings was the problem. On January 27, 2023, I finally got a new engine installed in my truck. I had to pay for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641669February 10, 2025
ENGINE
My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641672February 10, 2025
POWER TRAIN
GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641707February 10, 2025
ENGINE
Since owning my truck new, the vehicle has had numerous issues with loose exhaust and engine components. The truck has had loose catalytic converter bolts, heat shield and exhaust components causing severe vibration in the driveline, dash and floorboard. My son has the same truck 3.0 LZO other than his being a 2025, he has experienced the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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