GMC Envoy Complaints

3,582 consumer complaints on file.

#10248426November 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2002 GMC ENVOY ONTO A LOCAL EXPRESSWAY WHEN SHE TRIED TO ACCELERATE, SHE HEARD A LOUD NOISE FROM THE ENGINE/TRANNY AREA, THEN NOTICED HIGH RPMS AND THE TRANSMISSION NOT SHIFTING, SHE IMMEDIATELY PULLED OVER. I CAME TO HER LOCATION AND NOTICED LOSS OF REVERSE AND A "WHINE" COMING FROM THE TRANSMISSION, THE VEHICLE WAS TOWED TO THE LOCAL GMC DEALER, THAT SAME DAY IT WAS DIAGNOSED AS THE SUN SHELL. IT APPEARS THAT THIS IS A COMMON FAILURE, I WILL BE PURSING THIS FURTHER WITH GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248235November 10, 2008
ELECTRICAL SYSTEM
THIS PAST MONTH THE SPEEDOMETER SET AT 40 MPH WITH CAR IN "PARK" POSITION. AFTERWARD WHEN DRIVING, MY ACTUAL SPEED HAD 40MPH ADDED TO THE READING. THIS HAS OCCURRED THREE TIMES SO FAR IN OCTOBER 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248256November 10, 2008
ELECTRICAL SYSTEM
MY 2004 GMC ENVOY MPH AND RPM GAUGES ARE NOT WORKING PROPERLY, I CALLED THE DEALERSHIP AND AN EXTENDED WARRANTY WAS PUT ON ALL GMC/CHEVY TRUCKS AND SUV FOR THE DASHBOARD CLUSTER EXCEPT FOR THE ENVOY, ANY NEWER MODELS. THE PART IS AT LEAST 500 AND ADVISED CAN ONLY BE DONE BY DEALERSHIP DUE TO PROGRAMMING. IM FURIOUS, MY TRUCK IS ONLY AT ABOUT 53,000 MILES. THIS DEFECT NEEDS TO BE UNDER RECALL FOR THE ENVOY ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247878November 6, 2008
ELECTRICAL SYSTEM
OUR VEHICLE HAS A SPEEDOMETER THAT INTERMITTENTLY READS MANY MPH OVER THE ACTUAL SPEED. THE INTERNET FORUM THAT REFERRED US HERE HAS MANY PEOPLE WITH THE SAME TROUBLE. THE DEALER DOES NOT HAVE OUR MAKE OF VEHICLE ON THE LETTER THAT COVERS THIS ISSUES ON MANY OTHER MAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247775November 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY ENVOY XUV JUMPED FROM 75MPH TO 120MOH AS I SLOWED DOWN TO EXIT THE INTERSTATE. IT CONTINUED TO INCREASE, ALTHOUGH IT WAS PAST THE POINT OF REGISTERING ANY SPEED. IT HAS LOWERED SOME, BUT IS STILL ACTING ERRATICALLY. THIS VEHICLE IS ONLY 4 YEARS OLD, AND I'M LOOKING AT A $500+ REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247633November 4, 2008
EXTERIOR LIGHTING
2004 GMC ENVOY HEADLIGHTS WOULD PERIODICALLY DIMM AND GO OFF DURING BREAKING. WITHOUT WARNING HEADLIGHTS FAILED WITH NO INDICATION. REPAIR AT GMC DEALER COST $130 FOR A "HDM RELAY". VERY DANGEROUS FAILURE AS NO FUSES FAILED, NO LAMPS FAILED, BUT A HIDDEN COMPONENT FAILED WHICH CAUSED ME TO GO OFF A HIGHWAY AT HIGH SPEED AT NIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247613November 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY TACH AND SPEEDOMETER ON MY 2004 GMC ENVOY XL. I HAVE NO WAY OF KNOWING MY ACTUAL DRIVING SPEED. SITTING STILL IT WILL SHOW 100+ MPH. I TRAVELED DOWN AN OFF RAMP TODAY DOING 120 MPH. MY WIFE CAN'T HANDLE THE VEHICLE ANY MORE. MY LOCAL GMC DEALER WANTS $500 TO FIX IT. HE STATED MANY 2003, 2004, 2005 AND 2006 GM VEHICLE HAVE THE SAME PROBLEM. GM NEEDS TO STEP UP AND FIX THIS. THIS IS VERY UNSAFE. I NEARLY RECEIVED A SPEEDING TICKET AND THE COP DID NOT BELIEVE ME WHEN I TOLD HIM MY SPEEDOMETER SAID I WAS ONLY DOING 60. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247496November 2, 2008
FUEL SYSTEM, GASOLINE
HAD JUST FILLED THE FUEL TANK AND HAD DRIVEN ABOUT 5 MILES WHEN THE CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE HAD GONE DOWN TO THE EMPTY MARK SETTING OFF THE LOW FUEL ALARM. PULLED OFF THE ROAD TO CHECK THE GAS CAP, AND IT WAS INSTALLED, BUT LOOSE. DISCOVERED THE O RING GASKET WAS MISSING FROM CAP. DROVE ANOTHER 10 MILES AND WENT TO AUTO PARTS STORE AND PURCHASED A REPLACEMENT CAP. ENGINE CHECK LIGHT EXTINGUISHED, BUT FUEL GAUGE SWEEPS BACK AND FORTH, SOMETIMES SETTING OFF LOW FUEL ALARM. WILL CALL DEALER ON MONDAY TO SEE IF THERE IS A SB FOR THIS. ALMOST OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247156October 29, 2008
FUEL SYSTEM, OTHER
MY SERVICE ENGINE LIGHT CAME ON AND THEN I STARTED DETECTING A ODOR OF GASOLINE. THE ORDER GREW STRONGER AND THEN I GOT THE "SPECIAL NOTICE", BUT NOT A RECALL ABOUT THE CORROSION IN THE FUEL TANK. WHEN I TOOK THE CAR INTO THE DEALER, I WAS TOLD THAT THIS WAS NOT THE PROBLEM AND THAT IT WAS A CRACK AT THE FILLER PIPE ON THE GAS TANK AND THAT THIS WAS NOT COVERED. I ASKED WHAT COULD CAUSE THIS AND THEY COULD NOT GIVE ME AN ANSWER. MY CAR ONLY HAS 49,000 MILES AND IS IN EXCELLENT SHAPE, EXCEPT FOR ALL THE RECALL ITEMS. I BELIEVE THAT GMC SHOULD FIX THIS PROBLEM, NOT ONLY IT IS COSTLY TO FIX, BUT IT IS VERY DANGEROUS TO BE DRIVING LIKE THIS. AND READING THE COMPLAINTS, IT SOUNDS LIKE SEVERAL OTHERS HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246830October 27, 2008
TIRES, TIRES:SIDEWALL
THE OUTER SIDE OF THE SIDE WALL BLEW COMPLETELY OUT. NO TIRE DAMAGE. SIDE WALL BLEW OUT ALL THE WAY AROUND THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246849October 27, 2008
AIR BAGS:FRONTAL
MY WIFE AND I WERE HEADED SOUTHBOUND ON 685 IN ROUND ROCK, TX IN OUR 2002 GMC ENVOY AT APPROX. 9:35 PM WHEN A DRIVER IN A MINI VAN RAN A RED LIGHT AT THE INTERSECTION OF 685 AND GATTIS SCHOOL RD. OUR VEHICLE STRUCK THEM IN THE REAR PASSENGER QUADRANT. THE SPEED LIMIT IS 60 MPH AT THIS INTERSECTION AND WE DID NOT HAVE TIME TO BRAKE. EVEN THOUGH THE FRONT OF OUR VEHICLE WAS CRUSHED INTO THE ENGINE COMPARTMENT, NO AIRBAGS DEPLOYED. MY WIFE, WHO IS IN THE HABIT OF WEARING HER SEATBELT (ALTHOUGH WE STILL CANNOT CONFIRM ONE WAY OR THE OTHER) STRUCK THE REAR VIEW MIRROR WITH HER HEAD WITH ENOUGH FORCE TO BREAK A HOLE IN THE WINDSHIELD WHERE IT WAS ATTACHED AND BREAK THE WINDSHIELD AROUND IT. SHE WAS TRANSPORTED TO THE HOSPITAL WITH A CONCUSSION AND HAD FOR A TIME GONE INCOHERENT AND UNRESPONSIVE WITH SHORT TERM MEMORY LOSS. SHE HAS HAD DAILY HEADACHES SINCE WITH SOME EXTREMELY SEVERE. SHE ALSO HAD MULTIPLE SEVERE CONTUSIONS DOWN HER LEFT SIDE, PARTICULARLY IN HER UPPER LEFT THIGH WITH A LARGE HEMOTOMA THAT IS STILL GIVING HER PROBLEMS. OUR VEHICLE WAS SUBSEQUENTLY TOTALED BY THE INSURANCE COMPANIES. WE HAVE CONTACTED GM ABOUT THE FAILURE OF THE AIRBAGS TO DEPLOY AND THEY ARE CURRENTLY INVESTIGATING AND SENT AN INVESTIGATOR TO DOWNLOAD THE COMPUTER INFORMATION LAST WEEK. THERE IS A POLICE REPORT THAT WAS FILED BY THE TEXAS DPS INVESTIGATING OFFICER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10246699October 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON MY 2004 GMV ENVOY BEHAVES ERRATICALLY AND DOES NOT WORK. WHEN STARTING UP AUTO SPEEDOMETER COULD BE AT ZERO OR UP TO 100 OR CONTINUES TO NOT FUNCTION AT ALL. NEEDLESS TO SAY I HAVE NO IDEAL AT EXACTLY WHAT SPEED I AM TRAVELING. I HAVE READ ON THE WEB THAT MANY OTHERS HAVE THIS SAME COMPLAINT. I WOULD THINK THIS SHOULD BE A "SAFETY ISSUE" AND SHOULD BE REASON FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246645October 24, 2008
EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT HE WAS EXPERIENCING ISSUES WITH THE HEADLIGHTS. WHEN HIS WIFE WOULD DRIVE THE VEHICLE AT 50 MPH, THE HEADLIGHTS WOULD GET DIMMER AND DIMMER AND THEN BRIGHTEN AGAIN. ON ONE OCCASION, THE LIGHTS TURNED OFF COMPLETELY AND HIS WIFE HAD TO DRIVE HOME WITH THE HAZARD LIGHTS FLASHING. THE ISSUE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AT LEAST FOUR TIMES AND THEY CHANGED THE SWITCHES AND RECALIBRATED THE LIGHTS. THE REPAIRS CAUSED OTHER FAILURES; THEREFORE, THEY RECALIBRATED TO THE ORIGINAL LIGHTS. THE DEALER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD START A CASE FOR HIM AND CALL HIM BACK. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000 AND FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 11/14/08 *CN THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE O2 SENSOR. UPDATED 11/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246122October 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
LOST 2ND AND 4TH GEARS YESTERDAY. ONLY 56,000 MILES ON MY 2006 ENVOY AND SHOULD NOT HAVE TO REPLACE MY TRANSMISSION YET. NOT HAPPY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245772October 17, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM
2002 GMC ENVOY - THE CLUSTER PACKAGE ON MY TRUCK HAS COMPLETELY GONE OUT, I CAN NOT SEE ANYTHING ON MY DASH BOARD AND WHEN I TOOK IT BACK TO THE DEALER FOR REPAIRS DUE TO THE RECALL # 03V096000, ADVISED ITS FOR CALIBRATION ONLY AND MY VEHICLE NEEDS A CLUSTER REPLACEMENT. THIS IS A HAZARD THE CLUSTER PACKAGE WILL NOT RESTART THIS IS A DAILY OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245797October 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE ODOMETER STICKING. THE DEALER RECOMMENDED THAT THE INSTRUMENT PANEL BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 53,028 AND CURRENT MILEAGE WAS 60,200. UPDATED 12/08/08. *LJ UPDATED 12/09/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245815October 17, 2008
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY, SEAT BELTS, ENGINE AND ENGINE COOLING, POWER TRAIN
I TRADED MY 2005 FORD FOCUS 26410 MILES TO WADE RAULERSON GMC ON OCTOBER 3, 2007 WROTE TWO CHECKS IN THE AMOUNT OF 500.00 EACH THAT THEY HELD FOR FOUR WEEKS FOR A DOWN PAYMENT. WE LOOKED AT A 2004 GMC ENVOY WITH 65,000 MILES THE SALESMAN QUOTED US A PRICE OF 17,000 SO WE DID THE PAPER WORK THE FIRST TIME ON THE 16TH WE WERE CALLED IN AGAIN AND TOLD WE HAD TO SIGN MORE DOCUMENTS THIS TIME THE PRICE OF THE ENVOY ROSE TO 21698.35, I ASKED ABOUT MY 05 FOCUS WAS TOLD IT SOLD THE NEXT DAY AND WE HAD TO HAVE GAP PROTECTION. PAYOFF ON MY CAR WAS 12,502.95 AND IT LOOKED AS IF THEY WERE GIVING ME 14900.00 BUT RAISED THE PRICE OF THE TRUCK BY 4000.00. BAD DEAL TO BEGIN WITH. THE PROBLEMS BEGAN. I HAD TO RETURN IT AT THE END OF THE MONTH IN OCTOBER 2007 TO HAVE THE HEADLIGHTS, SEATBELT, AND MOTOR IN THE WINDOW REPLACED, AND DIAGNOSED TO FIND WHY THE SERVICE ENGINE LIGHT WILL NOT GO OUT. TWO WEEKS LATER STRANDED AT THE DAYCARE I HAD TO BUY A NEW BATTERY. ON 05/05/2008 THE CONDITIONER WENT OUT. I PAID THE DEALERSHIP OVER 100.00 TO TELL ME IT WOULD BE AN ADDITIONAL 600.00 PLUS DOLLARS TO REPAIR THE MODE ACTUATOR DOOR MOTOR. OCTOBER 17, 2008 I SPENT 375.02 TO HAVE BOTH THE SHIFT CONTROL CABLE AND GEAR SHIFT LEVER REMOVED AND REPLACED. THANK GOD I WAS ACTUALLY ON A PARKING LOT WHEN THE CABLE BROKE AND NOT IN TRAFFIC. CONTACTING WADE RAULERSON GMC HAS BEEN USELESS I HAVE PRACTICALLY BEEN TOLD YOU BOUGHT THE "LEMON" AS-IS NOW IT'S YOUR TROUBLES! THERE SHOULD BE A LAW AGAINST THIS TYPE OF BUSINESS AND NOT JUST FOR NEW CARS. NOW NO-ONE WILL TOUCH IT BECAUSE OF THE PROBLEMS IT IS HAVING AND THE LARGE AMOUNT THAT'S NOW OWED. EVERY TIME THE VIN IS PULLED I GET PUSHED OUT OF THE DOOR FASTER THAN I CAN BLINK. BTW THE SERVICE ENGINE LIGHT IS STILL ON AND HAS BEEN SINCE I LEFT THE DEALERSHIP. I?M TIRED OF HONEST HARD-WORKING PEOPLE BEING RAKED OVER THE COALS BY UNSCRUPULOUS DEALERS WHILE THEY GET PROTECTED BY THE "AS-IS" RULE THEN LAUGH ALL THE WAY TO THE BANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245686October 16, 2008
VISIBILITY
ABOUT A YEAR AGO, MY BACK WINDOW WOULD SOMETIMES JUST GO DOWN. AFTER ABOUT A MONTH THE WINDOW MOTOR STARTED RUNNING AND RUNNING TRYING TO PUT THE WINDOW UP, ALTHOUGH IT WOULDN'T GO UP. TOOK IT TO THE DEALER AND 700 MILES OVER THE WARRANTY...WOULDN'T COVER IT, SO $400 TO REPAIR THE REGULATOR. NOW, THE MID WINDOW IS DOWN AND WON'T WORK. THE QUOTE FOR THIS IS $500. AFTER READING OTHER COMPLAINTS ON THIS SAME ISSUE - GM SHOULD SUPPLY THE REGULATOR AT NO COST. SOME PEOPLES WINDOWS HAVE ACTUALLY EXPLODED....NOW THAT SOUNDS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245732October 16, 2008
EXTERIOR LIGHTING
THE TRUCK'S DIM LIGHTS ALL OF THE SUDDEN STOP WORKING. THE BRIGHT LIGHTS COME ON, BUT THE DIM LIGHTS WILL NOT COME ON AT ALL. THE BULBS WERE CHECKED, AND THE DIMMER SWITCH. I'VE TAKEN IT TO 2 MECHANICS, AND NO ONE CAN FIND OUT WHAT'S WRONG WITH THE LIGHTS. I CAN'T GET MY TAGS RENEWED BECAUSE THE DIM LIGHTS DON'T WORK AT ALL. I'VE CALLED GMC TO SEE OF ANY RECALLS, AND THEY STATED ONLY REAR TAIL LIGHTS. I DEFINITELY THINK ITS A MANUFACTURERS DEFAULT, AND WOULD LIKE THE ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245519October 15, 2008
ENGINE AND ENGINE COOLING
2002 ENVOY SLT ALSO WHEN SLOWING DOWN TO AN IDLE HAS SHUT OFF ENGINE. PUT UP IN PARK AND WILL START BACK UP. DASH LIGHT STATES SERVICE ENGINE AND SERVICE ON STAR. HAVE NOT BEEN ABLE TO FIX PROBLEM YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy