Ford Transit Connect Service Bulletins

266 manufacturer communications on file.

January 7, 2020•Document ID: 10170918
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48430
Date Added:
February 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Escape/Corsair, Edge, Explorer, Fusion, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. This may be accompanied by DTC 1477-09 - Backup Battery Component Failure. This may be due to the TCU experiencing a sudden temperature change. To correct this condition, reprogram the TCU using the appropriate Ford diagnostic scan tool. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)
2020 Ford Edge 2019 Ford Edge 2019 Ford Fusion 2018 Ford Transit 2018 Ford Transit Connect
Associated Documents
- Download MC-10170918-0001.pdf↗
December 20, 2019•Document ID: 10169986
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48423
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (103)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Transit Connect 2020 Lincoln MKX 2020 Lincoln MKZ 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect+ 83 more
Associated Documents
- Download MC-10169986-0001.pdf↗
December 20, 2019•Document ID: 10169847
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 19-2386
Date Added:
January 7, 2020
Manufacturer:
LINCOLN
Summary
Some 2019-2020 Edge/Nautilus/Transit Connect and 2020 Escape/Corsair vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
Associated Products (8)
2020 Ford Edge 2020 Ford Escape 2020 Ford Transit Connect 2020 Lincoln Corsair 2019 Ford Edge 2019 Ford Transit Connect 2019 Lincoln MKX 2018 Lincoln MKX
Associated Documents
- Download MC-10169847-0001.pdf↗
December 16, 2019•Document ID: 10169945
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48405
Date Added:
January 8, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Transit Connect vehicles built on or after 27-Sep-2018 may exhibit a customer symptom of a wireless charging system that appears inoperative. These vehicles will have a mobile device holder with a rubber mat with wireless charging symbols but may not be equipped with the wireless charging feature. This may be due to the vehicle being ordered without the wireless charging option. To confirm if the vehicle is equipped with wireless charging, remove the rubber mat and confirm that the surface below has a charger-shaped rectangular depression. If the surface is fully flat, the vehicle is not equipped with wireless charging. The vehicle is not misbuilt, do not submit a claim for this condition.
Associated Products (3)
2020 Ford Transit Connect 2019 Ford Transit Connect 2018 Ford Transit Connect
Associated Documents
- Download MC-10169945-0001.pdf↗
November 26, 2019•Document ID: 10168814
Service Bulletin/Repair Instructions
PARKING BRAKE; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48357
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2019-2020 Transit Connect vehicles built on 28-May-2018 and through 03-Oct-2019 may exhibit the park aid intermittently inoperative and/or an intermittent park aid fault. This may be due to a parking aid module (PAM) software issue. To correct the condition, update the PAM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part number 15K866 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford Transit Connect 2019 Ford Transit Connect
Associated Documents
- Download MC-10168814-0001.pdf↗
November 21, 2019•Document ID: 10168810
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48340
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)
2019 Ford Ecosport 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Flex 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln MKC 2019 Lincoln MKT 2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350+ 56 more
Associated Documents
- Download MC-10168810-0001.pdf↗
November 8, 2019•Document ID: 10168794
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48316
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer+ 10 more
Associated Documents
- Download MC-10168794-0001.pdf↗
October 17, 2019•Document ID: 10167231
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
SSM 48266
Date Added:
November 5, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicles built on 28-May-2018 and through 08-Jul-2019 may exhibit an intermittent low fuel message displayed in the instrument panel cluster (IPC) when the fuel level is higher than 1/8 of a tank. This may be due to an IPC software issue. To correct the condition, update the IPC using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10167231-0001.pdf↗
October 14, 2019•Document ID: 10167226
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48260
Date Added:
November 5, 2019
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (30)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Ecosport 2018 Ford Escape 2018 Ford Explorer+ 10 more
Associated Documents
- Download MC-10167226-0001.pdf↗
October 2, 2019•Document ID: 10167195
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 48233
Date Added:
November 5, 2019
Manufacturer:
FORD
Summary
Some 2019-2020 Transit Connect vehicles built on or after 28-May-2018 may exhibit lack of power steering assist with diagnostic trouble code (DTC) U0131 present and a loss of communication with the power steering control module (PSCM), the body control module (BCM), the instrument cluster (IC), and/or the steering column control module (SCCM). Inspect mega fuse F2 (80 Amp) powering the PSCM. Some F2 fuses may be open due to over tightening and may need replacement. If the fuse integrity is verified, proceed with standard repair processes. Base casual part number is 14290 which is the fuse box/harness assembly.
Associated Products (2)
2020 Ford Transit Connect 2019 Ford Transit Connect
Associated Documents
- Download MC-10167195-0001.pdf↗
September 18, 2019•Document ID: 10165687
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 48205
Date Added:
October 4, 2019
Manufacturer:
FORD
Summary
Some 2019-2020 Transit Connect vehicles built on or after 28-May-2018 may experience a lack of power steering assist or a power steering fault in the message center at start up which may occur after a discharged battery. Do not replace the steering rack and pinion or the power steering control module (PSCM) for this condition. Reprogram the PSCM with the latest level of the appropriate Ford diagnostic scan tool. Use applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford Transit Connect 2019 Ford Transit Connect
Associated Documents
- Download MC-10165687-0001.pdf↗
September 4, 2019•Document ID: 10165684
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 481616
Date Added:
October 4, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicles built on 28-May-2018 and through 08-Jul-2019 may exhibit an intermittent low fuel message displayed in the instrument panel cluster (IPC) when the fuel level is higher than 1/8 of a tank. This may be due to an IPC software issue. To resolve the condition, update the IPC using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10165684-0001.pdf↗
August 29, 2019•Document ID: 10164602
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 48154
Date Added:
September 9, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicles built on 28-May-2018 and through 24-Oct-2018 may exhibit lack of power steering assist, diagnostic trouble code (DTC) U0131 present, lost communication with the power steering control module (PSCM), the body control module (BCM), the instrument cluster (IC), and/or the steering column control module (SCCM). Inspect mega fuse F2 (80 Amp) powering the PSCM. Some F2 fuses may be open due to over tightening and may need replacement. If the fuse integrity is verified, proceed with standard repair processes.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10164602-0001.pdf↗
August 29, 2019•Document ID: 10164601
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 41853
Date Added:
September 9, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicles built on 28-May-2018 and through 24-Oct-2018 may exhibit lack of power steering assist, diagnostic trouble code (DTC) U0131 present, lost communication with the power steering control module (PSCM), the body control module (BCM), the instrument cluster (IC), and/or the steering column control module (SCCM). Inspect mega fuse F2 (80 Amp) powering the PSCM. Some F2 fuses may be open due to over tightening and may need replacement. If the fuse integrity is verified, proceed with standard repair processes.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10164601-0001.pdf↗
August 14, 2019•Document ID: 10164596
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 48135
Date Added:
September 9, 2019
Manufacturer:
LINCOLN
Summary
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-450 2020 Ford F-550 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit+ 93 more
Associated Documents
- Download MC-10164596-0001.pdf↗
August 9, 2019•Document ID: 10164508
Service Bulletin/Repair Instructions
VISIBILITY:GLASS, SIDE/REAR; VISIBILITY
Mfr Comm. #:
SSM 48130
Date Added:
September 6, 2019
Manufacturer:
FORD
Summary
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)
2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-450 2020 Ford F-550 2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus+ 203 more
Associated Documents
- Download MC-10164508-0001.pdf↗
August 9, 2019•Document ID: 10164501
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48128
Date Added:
September 6, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicles may exhibit an inoperative AC outlet. This may be due to an inoperative DC/AC inverter. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10164501-0001.pdf↗
August 7, 2019•Document ID: 10164497
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48123
Date Added:
September 6, 2019
Manufacturer:
FORD
Summary
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
Associated Products (196)
2019 Ford E-350 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKZ+ 176 more
Associated Documents
- Download MC-10164497-0001.pdf↗
July 10, 2019•Document ID: 10163584
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48081
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Some 2019 Transit Connect vehicle owners may request a way to disable the enhanced security system to prevent motion from activating the vehicles anti-theft alarm. On exiting the vehicle, a menu will be displayed on the instrument panel cluster (IPC) that will allow a change in the alarm status to perimeter only. If the menu is not being displayed, use the latest version of the appropriate Ford diagnostic scan tool and run the IPC Anti-Theft Configuration application. This will enable the menu on vehicle exit in the IPC.
Associated Products (1)
2019 Ford Transit Connect
Associated Documents
- Download MC-10163584-0001.pdf↗
July 10, 2019•Document ID: 10163583
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48080
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Some 2018 Transit Connect vehicles built on 29-Mar-2018 and through 4-Aug-2018 and equipped with connected human machine interface (HMI) radio (CHR) and global navigation satellite system (GNSS), may exhibit the vehicle locator function not working on the FordPass mobile application. To correct this condition, perform as-built programming on the audio control module (ACM) and when asked 'were you sent here to obtain part numbers from another procedure?' select NO. This procedure will retrieve the updated as-built from the database and install it into the module. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2018 Ford Transit Connect
Associated Documents
- Download MC-10163583-0001.pdf↗

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