Ford Focus Complaints

22,326 consumer complaints on file.

#724202June 19, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER
CAR OFF AT REFUELING. AFTER FILL-UP, CAR STARTED AND FUEL GAUGE READS EMPTY AND LOW-FUEL INDICATOR ILLUMINATES. DEALER REPLACED SENDER&FUEL PUMP AND THIS HAS NOT RESOLVED THE PROBLEM. AFTER DRIVEN SEVERAL MILES (>10) FUEL GAUGE WORKS AGAIN. CUSTOMER TOLD TO DEAL WITH IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724158June 18, 2000
VEHICLE SPEED CONTROL
I WAS EXITING HIGHWAY 99 IN MODESTO, CA AND THE SPEED CONTROL FAILED TO DISENGAGE WHEN I APPLIED THE BRAKES I THEN EXITED THE HIGHWAY OFFRAMP AT 70 MPH AND THE CAR WOULD NOT SLOW DOWN EVEN THOUGH MY FOOT WAS STRONGLY APPLIED TO THE BRAKES. I SPED THROUGH AN INTERSECTION CONTINUING AT 70 MPH AND MY ONLY OPTION WAS TO RE-ENTER THE HIGHWAY ON-RAMP ON THE OTHER SIDE OF THE INTERSECTION. FINALLY, I DISENGAGED SPEED CONTROL BY PRESSING THE "OFF" BUTTON ON THE STEERING WHEEL BEFORE I REAR-ENDED OTHER CARS ENTERING THE HIGHWAY. THIS VEHICLE'S SPEED CONTROL WAS PREVIOUSLY SERVICED AS PART OF A RECALL. IF THERE HAD BEEN OTHER VEHICLES IN THE INTERSECTION WHEN I EXITED THE HIGHWAY, I MAY HAVE KILLED MYSELF AND ANOTHER DRIVER. IT WAS A VERY FRIGHTENING EXPERIENCE. I OWN A FORD FOCUS ZTS WITH A MANUAL TRANSMISSION. I WILL BE TAKING THE VEHICLE TO THE DEALERSHIP ON 6/19/00. I JUST THOUGHT I SHOULD REPORT WHAT MAY BE A DEADLY DEFECT IN THE SPEED CONTROL OPTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723978June 13, 2000
SUSPENSION:REAR
NOISES COMING FROM REAR SUSPENSION ( DRIVERS SIDE). INITIALLY NOISE APPEARED DURING RIGHT TURNS AT LOW CORNER SPEEDS. NOW THE NOISE IS APPARENT OVER DIPS AND UNEVEN SURFACES. ACCOMPANIED BY THESE NOISES ARE MOVEMENT IN THE REAR SUSPENSION. THE SUSPENSION FEELS AS THOUGH IT IS OUT OF ALIGNMENT. RIDE AND HANDLING HAVE CHANGED DUE TO NOISE. CAR RIDES LOPSIDED AT TIMES AND RUNS WIDE IN CORNERS AT HIGHER SPEEDS. THERE IS INCREASED BODY MOTION IN REAR AT SPEEDS ABOVE 65. THE INITIAL ESTIMATE OF PROBLEM, BY DEALERSHIP SERVICE DEPT., CONCLUDED THAT THE REAR SPRING WAS OUT OF ALIGNMENT. HOWEVER, THE REPAIR DID NOT RESOLVE THE SUSPENSION PROBLEM. I BELIEVE THE PROBLEM COULD BE THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863487June 13, 2000
VEHICLE SPEED CONTROL, SUSPENSION
CONSUMER WAS TRAVELING ABOUT 68MPH AND CRUISE CONTROL GOT STUCK. CONSUMER RAN OFF INTO THE SHOULDERS OF THE ROAD TO PREVENT FROM HITTING ANOTHER VEHICLE. ALSO, VEHICLE SHOOK AND VIBRATED WHEN DRIVING AT SPEED OF 50 MPH AND OVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863326June 9, 2000
SUSPENSION:FRONT:WHEEL BEARING
FORD DEALER DID NOT PROVIDE CONSUMER WITH NECESSARY INFORMATION, AND CONSUMER FELT THAT WHEEL COULD HAVE COME OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552530June 8, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, SUSPENSION:FRONT
MOULDING ON THE RIGHT REAR PASSENGER DOOR FELL OFF. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723671June 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE TOTALLY LOSES POWER WHILE DRIVING, SOMETIMES FOR A SPLIT SECOND AND SOMETIMES PERMANENTLY. IT ALSO AT TIMES WILL NOT RESTART AFTER BEING SHUT DOWN WITHOUT REPEATED ATTEMPTS. THIS VEHICLE DOES HAVE A MANUAL TRANSMISSION. DEALER HAS NO CLUE AS TO WHY. ALSO REAR DRIVER SIDE DOOR REPEATEDLY WONT OPEN FROM THE OUTSIDE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723673June 6, 2000
AIR BAGS:FRONTAL
TRAVELING 5-10MPH WHEN AIR BAGS WENT OFF BEFORE I HIT OTHER CAR. CAUSED 2ND AND 3RD DEGREE BURNES TO BOTH PEOPLE WITH NO DAMAGE TO OUT SIDE OF CAR. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#862874June 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ARE INOPERABLE. WHEN CONSUMER APPLIES BRAKES PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723385May 31, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN THE AIR CONDITIONING IS ON, THERE IS A LARGE AMOUNT OF CONDENSATION DRIPPING BEHIND THE CENTER COLUMN AND ONTO THE GAS PEDAL CAUSING IT TO BE VERY SLIPPERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552427May 30, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:REAR
THE DRIVER SIDE TIE ROD AND AXLE COLLAPSED WHILE DRIVING THE VEHICLE, LOSS OF CONTROL RESULTED IN ACCIDENT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862649May 30, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WOULDN'T WORK WHILE DRIVING IN A RAIN STORM. DEALER WAS CONTACTED & APPOINTMENT WAS MADE FOR VEHICLE TO BE INSPECTED. OWNER LEARNED THAT THERE WAS A RECALL FOR THIS PROBLEM ISSUED FOR HER VEHICLE, IT WAS RECEIVED AFTERWARDS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862728May 30, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP MALFUNCTIONED, CAUSING THE VEHICLE TO STALL UENXPECTEDLY WHICH MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784666May 29, 2000
POWER TRAIN:DRIVELINE
THE FAILURE OF THE SEAL ALLOWED DIFFERIENTIAL FLUID TO LEAK OVER THE RIGHT SIDE BRAKE COMPONENTS CAUSING THE VEHICLE TO HAVE NO BRAKES ON A CORNER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862623May 26, 2000
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE VIBRATED UPON STARTING AND DRIVING. MORE ACCELERATION CAUSED VIBRATION TO WORSEN. ALSO, VEHICLE APPEARED TO BE SLIPPING OUT OF GEAR WHILE REMAINING IN DRIVE. VEHICLE IS AT DEALER'S SHOP AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862285May 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER IS BLEEDING. MANUFACTURER NOTIFIED AND INFORMED DEALER THAT THEY ARE AWARE OF THE PROBLEM FROM OTHER VEHICLES. PARTS DELAYED BECAUSE THEY WERE BEING ADJUSTED BY FORD. VEHICLE REPAIRED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722927May 19, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IN REVERSE GAS PEDAL STUCK IN DEPRESSED POSITION, SHIFTED TO F,R,F,R,F & HIT WALL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#862197May 19, 2000
VEHICLE SPEED CONTROL
OWNER WAS NOT NOTIFIED OF RECALL 99V346000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862198May 19, 2000
SUSPENSION
WHILE MAKING A LEFT TURN AND UPON APPLYING BRAKES VEHICLE STARTED TO PULL TO THE LEFT, RESULTING IN A COLLISION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862123May 18, 2000
SUSPENSION:MULTIPLE AXLE
AXLE WHEEL BEARING WILL DISINTEGRATE ON HIGHWAY, IT WENT INTO A REAREND CURVE. REPLACED AT NO CHARGE. *AK SECOND WHEEL BEARING WAS DISCOVERED DURING A ROUTINE SERVICE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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