Ford Focus Complaints

22,326 consumer complaints on file.

#726173July 28, 2000
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INSTALL AN AFTER-MARKET OIL RECHARGABLE AIR FILTER (IMPROVES AIR FILTRATION AND TRAPS MORE DIRT THAN OE FILTERS). TRIED TO START CAR THIS MORNING AND ENGINE WOULD NOT MAINTAIN REV'S... AND WOULD EVENTUALLY DIE. HAD VEHICLE TOWED TO DEALER. THEY STATED THAT THE MASS AIR FLOW (MAF) SENSOR WAS NOT DEFECTIVE, BUT WAS MADE INOPERABLE BY OIL DEPOSITION RESULTING FROM THE OILED AIR FILTER THAT I HAD INSTALLED (AND THAT ALL SERVICE WOULD NOT BE COVERED BY WARRANTY). SERVICE REP ALSO SAID THAT THEY HAD A TECH SERVICE BULLETIN STATING THAT OIL RECHARGABLE FILTERS SHOULD NOT BE USED IN THE FOCUS (EVEN THOUGH AFTER MARKET PRODUCTS DESIGNED FOR THE FOCUS ARE AVAILABLE). EXCESS OIL IS USUALLY 'BURNED OFF' WHEN RUNNING THE CAR. IN THE FOCUS CASE, THE MAF IS IN SUCH A PLACE THAT IT COLLECTS THE OIL OR ANY OTHER PRODUCT COMING THROUGH THE INTAKE AND COULD BE RENDERED DEFECTIVE BY THE MERE FACT THAT THE ELECTRONICS ARE EXPOSED. OIL CHARGE FILTERS HAVE BEEN USED FOR MANY YEARS. OE MANUFACTURERS ARE AWARE OF THEM... AND IF THEY ARE A PROBLEM, THEY SHOULD BE WARNING CONSUMERS IN THE OWNERS MANUAL NOT TO USE THEM. RESULT OF THIS ATTEMPT TO IMPROVE ON AIR FILTRATION WILL BE OVER $300.00 SINCE THE ADDITION OF THIS COMPONENT 'RUINED' A FORD COMPONENT. SERVICE TECH SAID THAT IF THIS HAD BEEN A MAP SENSOR RATHER THAN A MAF SENSOR, THERE WOULD HAVE BEEN NO PROBLEM. FORD NEEDS TO NOTIFY OWNERS OF THIS 'POTENTIAL PROBLEM' AS OIL CHARGE FILTERS ARE AVAILABLE IN ANY AFTER-MARKET STORE (AUTO ZONE, PEP BOYS. ETC)... AND ARE ACTIVELY BEING SOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866161July 27, 2000
STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR WILL NOT OPEN FROM INSIDE. DEALER HAS INSPECTED VEHICLE THREE TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866035July 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING AT ANY SPEED VEHICLE WILL CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF BRAKES AND POWER STEERING. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725785July 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE CAR WAS TAKEN IN ON 07/17/00 FOR MAKING A LOAD SQUEAKING NOISE EVERYTIME YOU COME TO A COMPLETE STOP. THE CAR WAS RETURNED THE SAME EVENING BUT UPON INSPECTION THE SQUEAKING NOISE HAD NOT BEEN FIXED. THE MECHANIC EXPLAINED THAT THEY HAD BEEN SEEING ALLOT OF FOCUS'S WITH SQUEAKY BRAKES AND HE HAD DEGLAZED THE REAR DRUMS AND CHAMFERED THE BRAKE PADS FOR A CORRECTIVE ACTION. HE SAID THAT IF I DRIVE THE CAR FOR A COUPLE OF DAYS THE NOISE MAY GO AWAY AFTER WHAT HE HAD DONE. AND IF THE NOISE DID NOT GO AWAY COME BACK IN AND THEY WOULD REPLACE THE BRAKE PADS. THE NOISE DID NOT GO AWAY AND I RETURNED THE CAR TO THE DEALERSHIP ON 07/20/00 AND WAS INFORMED THAT IT WOULD BE APPROXIMATELY A WEEK BEFORE I WOULD GET MY CAR BACK. THE DEALERSHIP REPRESENTATIVES ALSO TRIED TO TELL ME THAT WHAT THEY WERE DOING WAS BASICALLY COSTUMER P.R. AND THAT IF THE NOISE DOESN'T GO AWAY I MAY JUST HAVE TO PUT UP WITH IT. AS THIS ISSUE IS A DIRECT RESULT OF THE BRAKE PADS BEING MADE OF NEW METAL ALLOYS INSTEAD OF ASBESTOS. MY RESPONSE WAS:" THAN WHY AREN'T ALL OF YOUR CARS ON THE LOT SQUEAKING WHEN THEY STOP AND WHY DON'T I HEAR OTHER NEW CARS MAKING THE SAME NOISE."? I GOT NO REAL RESPONSE TO MY INQUIRY OTHER THAN THE SAME STATEMENT THAT THERE MAY NOT BE ANYTHING THEY CAN DO. I AM CONERNED THAT THEY DO NOT KNOW WHAT IS WRONG AND I COULD EXPERIENCE SOME TYPE OF BRAKE FAILURE LATER ON IF THEY DON'T FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865756July 20, 2000
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
WHILE DRIVING TURN SIGNAL AND HAZARD LIGHTS ARE INTERMITTENTLY INOPERATIVE WHICH MAY CAUSE A REAR END CRASH. CURRENTLY VEHICLE IS AT DEALER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725538July 17, 2000
UNKNOWN OR OTHER
THIS CAR IS THE WORST INVESTMENT I HAVE EVER MADE AND A FRIEND OF MINE BOUGHT THE SAME CAR A FEW MONTHS AFTER ME AND HERS FELL APART AS WELL.THE DEALER HAS DONE NOTHING BUT GIVE BOTH OF US A HARD TIME ABOUT THESE TWO HORROR CARS AND THEY DONT HONOR THE WARRANTIES WE PURCHASED WITH THESE CRAPPY CARS .I CANT WAIT TO GET RID OF THE FORD FOCUS OUT OF MY DRIVE WAY AND NEITHER CAN MY FRIEND .I HOPE YOU WILL INVESTIGATE THESE CARS VERY CLOSELY THEY ARE TERRIBLE. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725539July 17, 2000
UNKNOWN OR OTHER
THIS ACR IS VERY BAD NEWS AND I AM FIGHTING TO GET RID OF IT NOW AND FORD SHOULD BE INVESTIGATED FOR SELLING A VEHICLE THIS UNSAFE AND I WILL NEVER PURCHASE FROM FORD AGAIN.WHEN I TOOK THIS FOCUS IN FOR REPAIR I WAS TOLD THAT SINCE IT IS SO NEW THAT THERE ISNT A MECHANIC THAT REALLY KNOWS HOW TO FIX IT AND THAT THEY WILL GET BACK TO ME WHEN THEY FIND ONE THAT CAN.THIS IS VERY POOR SERVICE WITH A VERY POOR AND UNSAFE CAR.PLEASE LOOK INTO THIS FOR ALL THE PEOPLE THAT WILL HAVE TO GO THROUGFH THIS AS WELL .THANK YOU VERY MUCH.MELISSA. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725587July 17, 2000
POWER TRAIN:MANUAL TRANSMISSION
WITH CLUTCH ALL THE WAY IN CAR WILL NOT GO INTO GEAR, WILL NOT COME OUT, AND STALLS. THIS HAS HAPPEND MOSTLY AT LOW SPEEDS IN TRAFFIC MY WIFE AND I ARE VERY WEARY OF DRIVING THE CAR AT ALL NOW, AND WE'VE HAD TO WAIT 4 DAYS BEFORE THE DEALER COULD GIVE US AN APPOINTMENT. THE DEALER HAS ALREADY LOOKED AT THE TRANS. BUT SAID NOTHING WAS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865425July 14, 2000
VISIBILITY:WINDSHIELD
WINDSHIELD WIPER WHICH RUBS AGAINST TOUCHES OF THE WINDSHIELD CAUSES THE WINDSHIELD TO CRACK IN THREE DIFFERENT AREAS. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725254July 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
IS IT COMMON FOR A NEW VEHICLE TRANSMISSION TO GO OUT AFTER DRIVING IT FOR ONLY 3 MONTHS? EVEN THOUGH YOU HAVE A BUMPER TO BUMPER WARRANTY, IN A SITUATION LIKE THIS SHOULD MANUFACTURER BE HELD RESPONSIBLE OTHER THAN REPLACEMENT, IS IT SAFE TO ASSUME THAT AFTER OWNING A VEHICLE FOR ONLY 3 MONTHS AND THE TRANSMISSION GOES OUT, A NEW ONE IS INSTALLED, THAT THIS IS A SIGN OF A LEMON? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864961July 7, 2000
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHEN ACCELERATING FROM A STOP CLUTCH SPRING BROKE, CAUSING THE PEDAL TO REMAIN ON THE FLOORBOARD. VEHICLE HAS BEEN IN THE SHOP FOR 8 DAYS. THE PART TO CORRECT PROBLEM IS ON BACK ORDER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865006July 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING, BRAKES MAKE A LOUD SQUEAKY NOISE, ESPECIALLY IN THE MORNING WHICH COULD POSSIBLY AFFECT THE BRAKING. DEALER CANNOT DETERMINE CAUSE OF THE NOISE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864829July 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE INTERMITTENLY WILL COMPLETE SHUT OFF ,USUALLY AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER ,AND BRAKES. DEALER CANNOT DUPLICATE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864912July 6, 2000
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL. CAUSE UNKKNOWN. THE VEHICLE IS ALSO LEAKING FREON. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864917July 6, 2000
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CONSUMER WAS DRIVING AND THE SPRING IN THE CLUTCH PEDAL BROKE/POPPED UP & HIT THE CONSUMER IN THE LEG. IT MADE THE VEHICLE VERY HARD TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724904July 4, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864499June 29, 2000
SEATS
A BAR WAS PUSHING UPWARD FROM THE SEAT INTO THE BACK OF DRIVER WHEN SEATED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WOULD TAKE APPROXIMATELY THREE WEEKS OR MORE BEFORE THEY COULD REPLACE THE SEAT, AND IT WAS OKAY FOR CONSUMER TO DRIVE UNTIL THEN. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724496June 24, 2000
VEHICLE SPEED CONTROL
CAR ACCELERATED ON OWN/CAUSED MAJOR ACCIDENT/FORD REFUSES RESPONSIBLITY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#864135June 23, 2000
AIR BAGS:FRONTAL, STEERING: STEERING WHEEL/HANDLE BAR
WHILE TRAVELING AIR BAG INDICATOR LIGHT WOULD FLASH INTERMITTENTLY. DEALER REPLACED STERRING WHEEL. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864150June 23, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL
WHILE DRIVING ACCELERATOR PEDAL BECAME STUCK. VEHICLE WAS PICKING UP SPEED. SHIFTED INTO NEUTRAL TO SLOW VEHICLE DOWN. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED THE PROBLEM WAS THE CRUISE CONTROL. ORDERING PARTS TO REPLACE THE CRUISE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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