Ford Focus Complaints

22,326 consumer complaints on file.

#751771September 6, 2001
TIRES, WHEELS:RIM
TIRE FORMED BUBBLE ONLY AFTER A FEW MONTHS OF OWNERSHIP. TOOK CAR TO FIRESTONE DEALER AND DEALER SHIP. BOTH SAY THE FRONT RIGHT RIM IS BENT THAT WHY THE TIRE FORMED A BUBBLE. THEY SAY THE BUBBLE WAS IN A CERTAIN SPOT WHICH TELLS THEM THAT I HAD TO OF HIT A POTHOLE. THE TIRE WAS REPLACED WITH A NEW ONE. THE OLD TIRE WAS SENT TO FIRESTONE FOR TESTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751776September 6, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE AMPLIFIER KEEP'S GOING OUT WITH THE SONY SYSTEM THAT WAS INSTALLED IN THE FORD FOCUS SONY ADDITION CAR AND I HAD IT CHANGE TWICE BUT THE PROBLEM IS STILL THERE FORD SENT ME A LETTER ABOUT TO HAVE THE SYSTEM REPLACE AND THE SAME THING HAPPEN AGAIN WITH THE NEW AMPERIFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751729September 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THIS FOCUS 2000 ALLREADY HAVE 7 RECALLS YESTERDAY THE WIRING OF THE CAR CAUSE A FIRE AND DESTROY ALL THE FRONT OF MY CAR PLEASE TELL ME WHAT I SHOULD DO THANK YOU OLGA RIVERA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895773September 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE SLOWING DOWN AND WOULD NOT RESTART. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETRAILS ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751668September 4, 2001
POWER TRAIN, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON AUG 31, 2001 AT APPROXAMETLY 1:40PM, WHILE ON MY WAY TO WORK MY SPEEDOMETER, AND TACHOMETER TOPPED OUT. AND ALL DASH ELECTRICAL SYSTEMS BEGAN FLASHING. MY CAR BEGAN EXCELERATING AND STOPPING ON ITS OWN, AND I IMEDEIATELY NOTICED SMOKE POURING FROM UNDER THE HOOD AND FROM THE VENTS. I PULLED INTO PARKING LOT AT WORK, I POPED THE HOOD AND CALLED THE FIRE DEPARTMENT, BECUASE THERE WERE FLAMES COMING FROM THE BATTERY AREA. THE FIRE DEPR'T CAME AND PUT OUT THE FIRE, THE CAR WAS TOWED TO THE NEAREST FORD DEALER (PURVIS FORD, FREDERICKSBURG VA). I HAVE ONLY HAD THE CAR 28 DAYS AND HAVE NOT PAID A PAYMENT AS YET WHEN THIS OCCURED. IF YOU CAN CONTACT ME AT WORK PERFERABLY, OR HOME, PLEASE ENTER THE FOLLOWING CODE WHEN CALLING OUR HOUSE ([XXX]). ANY THING YOU CAN DO TO HELP IS APPRECIATED AS NO ONE WILL LOOK AT MY VECHILE (INDLUCING FORD AND THE DEALER WHERE PURCHASED.) THANK YOU.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#751470August 31, 2001
ELECTRICAL SYSTEM:IGNITION
FIRST OF I WENT OUT TO START MY CAR ONE DAY AND THE KEY WOULD NOT TURN THE IGNITION WAS LOCKED IN PLACE IT WOULD NOT MOVE AT ALL AND THE STEERING WHEEL WAS LOCKED. SO I TOOK IT INTO THE DEALERSHIP AND THEY SAID THEY HAVE HAD ALOT OF PROBLEMS WITH THESE AND THEY HAD TO WORK ON ALOT OF FORD FOCUS WITH THE SAME PROBLEM . BUT I WAS JUST OUT OF THE WARRENTY PERIOD 36000 AND I WAS AT 45000 SO THEY CHARGED ME FOR THERE WORK WHICH WAS 500 DOLLARS AND ITS SOMETHING THAT I COULD HAVE NEVER CAUSED TO HAPPEN AND WITH THE STEERING WHEEL LOCK THE CAR WAS NOT ABLE TO STEER AT ALL LUCKY IT DIDNT HAPPEN WHILE I WAS DRIVING BUT I DONT THINK THAT IT WAS SOMETHING THAT SHOULD HAVE EVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895314August 28, 2001
AIR BAGS:SIDE/WINDOW
DRIVER SIDE AIR BAG DEPLOYED AND CAUSED 2ND AND 3RD DEGREE BURNS TO CONSUMER'S BODY. STEERING WHEEL COVER MELTED CONSUMER'S THUMB NAIL/ FOREARM, AND HAIR ON DRIVER'S ARM. DEALER HAD NO RESPONSE TO WHAT KIND OF SUBSTANCE OR TOXICS USED INSIDE OF AIR BAG. PLEASE ADD VIN# AND MILEAGE TO FORM.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#751289August 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751076August 24, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, TIRES:BEAD
MY MOTOR MOUNTS WENT OUT WHILE I WAS DRIVING DOWN THE HIGHWAY MAKING THE ENGINE HOP. MY SEATBELTS ARE LOCKING UP SO THAT YOU CAN NOT GET THE SEAT BELTS ON. AND MY TIRES CORD BROKE MAKING THE TIRE WAVY AND THE STEEL BELT WAS SHOWING THROUGH.*AK (DOT NUMBER: E13 027430 TIRESIZE: P195/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751085August 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE ENGINE MELTED COMPLETELY WITHOUT ANY WARNING. ACCORDING TO THE DEALER, THIS WAS DUE TO A FAILED IMPELLER IN THE WATER HEATER. IT WAS ON ITS WAY INTO THE SHOP FOR THE USUAL REPEAT PROBLEM WITH THE SPEEDOMETER/ODOMETER (THAT IS WHY THE READING IS 11,000 BUT THE CAR HAS APPROXIMATELY 99,000 MILES). SMOKE STARTED TO COME OUT OF THE ENGINE AND IT STOPPED COMPLETELY. IT WAS TOWED TO THE DEALERSHIP. I HAVE BEEN TOLD THAT THE IMPELLER BROKE, CAUSING THE WATER PUMP TO FAIL AND THE ENGINE TO OVERHEAT AND MELT INSIDE. THE ENGINE IS NOW USELESS. THE CAR IS SITTING AT THE DEALERSHIP IN PARTS. I HAVE BEEN TOLD BY THE DEALER THAT IT IS WORTHLESS NOW AND THAT EVEN A REBUILT ENGINE COSTS MORE THAN THE CAR IS WORTH. THE ENGINE DID NOT SHOW THAT IT WAS HOT (HOWEVER, THIS IS ON THE SAME INSTRUMENT PANEL AS THE MALFUNCTIONING ODOMOETER/SPEEDOMETER). THERE WAS NO WARNING WHATSOEVER. IT IS UNSAFE FOR ENGINES TO SUDDENLY MELT WHILE ONE IS DRIVING. THE CAR HAS HAD ALL REGULAR MAINTENANCE AND RECALLS. THIS IS INEXCUSABLE FOR A CAR THIS AGE. THE $3,600 PROPERTY DAMAGE EXTIMATE IS MY ESTIMATE OF THE VALUE OF THE CAR. I SEE THAT THERE HAVE BEEN SEVERAL PREVIOUS COMPLAINTS TO NHTSA REGARDING THE SAME PROBLEM. IS FORD FIXING THIS OR NOT? CONTOUR OWNERS SHOULD BE MADE AWARE THAT THEIR ENGINES MAY SUDDENLY MELT, OR THE IMPELLERS SHOULD BE RECALLED AND REPLACED. I WOULD APPRECIATE IT IF YOU WOULD LOOK INTO THIS FOR THE SAFETY OF THOSE DRIVING CONTOURS AND THOSE DRIVING BEHIND THEM. IF YOU WOULD LIKE ANY INFORMATION ABOUT MY CAR, IT IS AT PALMER MOTORS IN PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750987August 23, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
FORD FOCUS 2000. FACTS ABOUT THIS ACCIDENT INCLUDE THAT THE IMPACT WAS HEAD ON WITH THE DAMAGE TO LEFT FRONT OF THE VEHICLE. THE PASSENGER , JACOB, WAS BELTED , BUT THE SEAT BELT FAILED TO RESTRAIN HIM. THE AIR BAG DID NOT OPEN UNTIL HE HIT THE WIND SHIELD OF THE VEHICLE. WHEN THE AIR BAGS OPENED THE STEERING WHEEL CAUGHT FIRE AND BURNED..COMBUSTION WAS SUBSEQUENT TO THE AIR BAG OPENING AND THERE WAS A GREAT DEAL OF SMOKE THAT THE DRIVER INHALED BEFORE THE PASSENGER IN THE REAR SEAT , MICHAEL WILLIAMS, GOT OUT OF THE CAR AND PUT THE FIRE OUT. SHE WAS TRAPPED IN THE CAR BY THE SEAT BELT , IT WOULD NOT RELEASE BUT IT FAILED TO RESTRAIN HER AND SHE HIT THE WINDSHIELD ..NOT NEARLY AS BAD AS JACOB, BUT IT IS BROKEN. THE STEERING WHEEL WAS BURNED. MICHAEL SAW SOME SORT OF SPARKS THAT HE THOUGHT WAS FROM THE SEAT BELT.*AK
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#750989August 23, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
FORD FOCUS 2000. FACTS ABOUT THIS ACCIDENT INCLUDE THAT THE IMPACT WAS HEAD ON WITH THE DAMAGE TO LEFT FRONT OF THE VEHICLE. THE PASSENGER , JACOB, WAS BELTED , BUT THE SEAT BELT FAILED TO RESTRAIN HIM. THE AIR BAG DID NOT OPEN UNTIL HE HIT THE WIND SHIELD OF THE VEHICLE. WHEN THE AIR BAGS OPENED THE STEERING WHEEL CAUGHT FIRE AND BURNED..COMBUSTION WAS SUBSEQUENT TO THE AIR BAG OPENING AND THERE WAS A GREAT DEAL OF SMOKE THAT THE DRIVER INHALED BEFORE THE PASSENGER IN THE REAR SEAT , MICHAEL WILLIAMS, GOT OUT OF THE CAR AND PUT THE FIRE OUT. SHE WAS TRAPPED IN THE CAR BY THE SEAT BELT , IT WOULD NOT RELEASE BUT IT FAILED TO RESTRAIN HER AND SHE HIT THE WINDSHIELD ..NOT NEARLY AS BAD AS JACOB, BUT IT IS BROKEN. THE STEERING WHEEL WAS BURNED. MICHAEL SAW SOME SORT OF SPARKS THAT HE THOUGHT WAS FROM THE SEAT BELT.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#751029August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR IS STALLING AND FORD REFUSES TO LOOK AT IT UNLESS I CAN DUPLICATE THE PROBLEM. I CAN'T. ITS GOING TO CUZ AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562591August 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
CONSUMER STATED THAT ROTORS AND BRAKES ARE CAUSING THE TIRES TO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750930August 22, 2001
STRUCTURE:BODY, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS IN THE SHOP AS OF 21 AUG 01 FOR WATER LEAK UNDER DASHBOARD? TRUNK WILL NOT LOCK, AUTOMATIC TRANSMISSION DIFFICULT TO GET OUT OF PARK WORST CAR I HAVE EVER OWNED. FORD MOTOR COMPANY NOT HELPING AT ALL. MY WARRANTY WILL BE UP IN A FEW, THAT MEANS ALL DEFECTS WILL COME OUT OF POCKET FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750864August 21, 2001
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:MECHANICAL:CARRIER/RACK
ALL OF THESE COMPONENTS LISTED HAPPENS MULTIPLE TIMES AND AT DIFFERENT LEVELS OF INTENSITY. THE CAR HAS BEEN TAKEN TO TWO DIFFERENT FORD DEALERS BOTH HAVE SAID PROBLEMS ARE IN OUR HEADS. I WILL GIVE THEM CREDIT FOR COMING UP WITH CLEVER EXCUSES, THEY BLAMED THE VIBRATION ON THE LUGGAGE RACK, THE LIGHTS DIMMING IS A "FORD THING" WELL THIS CAR IS A LITTLE OVER A YEAR OLD IT HAS HAD 4 RECALLS. IT SEEMS THAT EVERY MONTH A NEW PROBLEM COMES UP WITH THIS VEHICLE (TIRESIZE: 15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750804August 20, 2001
TIRES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: 19560R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750808August 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE STALLS WITHOUT WARNING AT VARIOUS SPEEDS. LOSING ALL POWER AND STEERING WHEEL LOCKS UP. DEALER NOTIFIED 4 TIMES. FIRST 3 TIMES THEY DID NOTHING, FOURTH TIME THEY SAID THEY REPLACED AIR INTAKE VALVE. THE MORNING AFTER WE GOT THE CAR OUT OF THE SHOP IT STALLED AGAIN WHILE DRIVING 55MPH. WE ARE TIRED OF GETTING THE RUN AROUND AND ARE HESITANT TO CONTACT DEALER AGAIN CONCERNING THIS PROBLEM. 2ND PROBLEM- PUT KEY INTO IGNITION AND KEY WOULDN'T TURN. CAR HAD TO BE TOWED TO DEALER WHERE THEY KEPT IT FOR A WEEK. I WAS TOLD IT HAD TO DO WITH THE IGNITION CYLINDER AND KEY HAD TO BE CODED. THESE ARE ONLY 2 OF THE MANY PROBLEMS WE HAVE HAD WITH OUR VEHICLE, BUT IT IS RIDICULOUS FOR A NEW CAR TO HAVE SO MANY MALFUNCTIONS AND PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894642August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND NOTICED THAT HEADLIGHTS STARTED BLINKING. ALSO, OVERDRIVE GEAR WILL GO ON AND OFF WITHOUT PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750571August 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS WHILE DRIVING FIRST TIME AT 35 MPH AND SECOND TIME AT 70 MPH. DEALER CAN FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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