Ford Focus Complaints

22,326 consumer complaints on file.

#897533October 10, 2001
SEATS:FRONT ASSEMBLY:RECLINER
BOTH FRONT SEATS COMPLETELY COLLAPSED BACKWARDS WHEN VEHICLE WAS STRUCK FROM REAR. DEALER WAS NOTIFIED. *AK CONSUMER WAS PUSHED INTO AN INTERSECTION, HAD NO CONTROL OVER STEERING WHEEL, 2 PEOPLE WERE INJURED IN ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#897572October 10, 2001
AIR BAGS:FRONTAL
VEHICLE INVOLVED IN A FRONTAL RIGHT SIDE BUMPER ACCIDENT. HIT REAR BUMPER OF ANOTHER VEHICLE AT APPROXIMATELY 10 MPH OR LESS. UPON IMPACT, BOTH AIR BAGS DEPLOYED, AND DRIVER SUSTAINED 3RD DEGREE BURNS ON RIGHT HAND; DEALER/ MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752986October 6, 2001
VEHICLE SPEED CONTROL
WHILE PARKING THE CAR AFTER A HIGHWAY DRIVE, THE ENGINE REVVED OUT OF CONTROL AND HAD TO FORCEFULLY APPLY BRAKES. MANAGED TO DRIVE TO WORK, FOUR MILES, THE NEXT MORNING BUT TRANSMISSION DIED AS I PULLED INTO PARKING LOT. COULD NOT REVERSE AND WOULD NOT GO FASTER THAN 35 MILES PER HOUR WITH MUCH BUCKING LIKE MY BREAKS WERE BEING APPLIED. HAD TO BE TOWED TO A DEALERS LOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752973October 5, 2001
AIR BAGS:FRONTAL
AN ACCIDENT OCCURRED AT 25MPH AND PASSENGER AIRBAG DEPLOYED AND SHATTERED THE WINDSHIELD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#752900October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY
FORDS DEALERSHIP ARE RUDE, WORKER BROKE OTHER PARTS ON YOUR CARS AND DON'T LET YOU KNOW. YOU ARE NOT ABLE TO TRUST THE SALEMAN , THE QUOTE YOU AGREED TO PAY WAS CHANGE ON THE WAY INTO THE FINANCIAL PERSON. I WILL NEVER BUY ANOTHER FORD. THEY DO NOT STAND BEHIND THEIR CARS. I HAVE NEVER HAD THIS EXPERIENCE BEFORE. I CHANGED DEALSHIPS AND THE SAME BUSINESS. I DID FINE ONE NICE PERSON TONI. I HAVE A 2000 FORD FOCUS FOR ANYONE WHO WANT O BUY IT FOR THE BALANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752938October 4, 2001
TIRES:TREAD/BELT
REAR TIRES HAD "CUPPING" WEAR AROUND THE TREAD. FORD DEALER SAID IT WAS BECAUSE I DID NOT ROTATE THE TIRES (FRONT TIRES ARE OK). FIRESTONE DEALER USED ALIGNMENT INSTRUMENTS THAT SHOWED THE REAR WAS OUT OF ALIGNMENT. FIRESTONE, AS DO I, BELIEVE THE CAR WAS NOT PROPERLY ALIGNED COMING OFF THE ASSEMBLY LINE. FIRESTONE SAID THAT THEY HAD SEEN MANY FOCUS MODELS WITH PREMATURE REAR TIRE WEAR PROBLEMS.*AK (TIRESIZE: P195/60TR1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897339October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN FUEL LEVEL IS AT HALF A TANK VEHICLE STALLS AT HIGHWAY SPEEDS. THIS CONDITION HAS GOTTEN WORSE OVER LAST 4 MONTHS, VEHICLE CURRENTLY STALLS AT ANY TIME/ SPEED NO MATTER WHAT FUEL LEVEL IS, AND ON A DAILY BASIS. DEALER CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785705October 3, 2001
FUEL SYSTEM, GASOLINE
CONSUMER EXPERIENCING PROBLEMS WITH GAS MILEAGE, CURRENTLY GETTING APPROXIMATELY 15 MILES PER GALLON WHEN PREVIOUSLY GETTING AROUND 29 MILES PER GALLON, THE DEALER WAS CONTACTED THREE TIMES BUT DIAGNOSTIC TEST SHOW NO PROBLEMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752878October 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN I BOUGHT THE CAR THEY SAID THEY PROGRAMMED THE AUT. DOOR LOCKS. THERE WERE NONE. I WAS TOLD TO TAKE OR LEAVE IT. THE DOOR CLIP IS BROKEN, TAPES ARE CHEWED, BRAKE LIGHTS FAILED ON HWY.,COMPLAINED OF BRAKES @5K MILES - DOWN TO ROTOR -THEY SAID IT WILL BE EVERY 15K MILES. "NOT OUR PROLEM." THIS CAR IS A DANGEROUS LEMON. I DON'T WANT TO DIE! FAN BELT IS LOOSE/NEEDS REEPLACEMENT. MY WARRANTY IS UP SOON. I WANTED WHAT I PAID FOR -SAFETY, AND HAVE A "DEATH TRAP". FORD SAYS "WE CANNOT LOSE ANY MONEY" TO ME. I INFORMEDD MY INSURANCE COMPANY BECAUSE I AM AFRAID, AND DO NOT WISH TO BE BLAMED FOR FORD'S POOR QUALITY WORKMANSHIP. EXACT DATES CAN BE FOUND. *AK (TIRESIZE: 185/65R14) (TIRESIZE: 185/65R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752807October 2, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE FIRST TIME THAT THIS HAPPENED I WAS TRAVELING AT 50MPH. MY CAR BEGAN TO LOSE POWER AND BECOME HARD TO CONTROL, THEN IT STALLED LEAVING MY COASTING TRYING TO FIND A SAFE PLACE TO PULL OVER. I TOOK MY CAR INTO THE DEALER AND THEY REPLACED THE FUEL PUMP AND SEVERAL OTHER PARTS. THE SECOND TIME IT HAPPENED I WAS AGAIN TRAVELING AT 50MPH, WHEN AGAIN I LOST POWER TO THE CAR AND WAS LEFT COASTING. I BELIEVE THAT THIS IS A SERIOUS PROBLEM AND A VERY UNSAFE PROBLEM WHEN YOU HAVE A CAR WITH POWER STEERING AND YOU LOOSE POWER IT MAKES IT EATREMELY HARD TO CONTROL THE VEHICLE AS WELL AS A CAR THAT JUST COASTS. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS SERIOUS DEFECT IN THESE CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897169October 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES MAKE A LOUD NOISE DUE TO WORN OUT BRAKE PADS. VEHICLE ONLY HAS 13000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897220October 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING APPROXIMATELY 30 MPH VEHICLE STALLED OUT AND LOST CONTROL, CAUSING IT HIT A CURB. DAMAGED RIGHT FRONT WHEEL AND SUSPENSION. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#897110October 1, 2001
TIRES
TIRES WERE WORN OUT/ PITTED AND CAUSED VIBRATION IN VEHICLE. ALSO, MADE TERRIBLE NOISES. VEHICLE WAS TEST DRIVEN AT DEALERSHIP. MECHANIC INDICATED NOTHING WAS WRONG. 2 REAR TIRES WERE REPLACED, BUT PROBLEM STILL EXISTS. FIRESTONE, FIREHAWK, 87T/GTA 87H, P195/60R15. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897113October 1, 2001
STRUCTURE:BODY:DOOR
DRIVER'S DOOR LOCK SWITCH BROKE. LOCKS ARE AUTOMATIC AND LOCK WHEN VEHICLE IS STARTED. DRIVER'S DOOR WOULD NOT OPEN AFTER VEHICLE HAS STOPPED. WOULD EXIT FROM PASSENGER SIDE. OTHER THREE DOORS WOULD FAIL TO LOCK WHEN DRIVER'S DOOR AUTOMATICALLY LOCKS. HAD NOT TAKEN VEHICLE TO DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897129October 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKING SYSTEM WORKS ON A INTERMITTENT BASIS. DEALER HAS BEEN CONTACTED, BUT HAS BEEN UNABLE TO REMEDY PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897154October 1, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WAS DRIVING 50MPH WHEN VEHICLE STARTED TO LOSE POWER. HAD MANAGED TO PULL TO SIDE OF ROAD. HAD VEHICLE TOWED TO MECHANIC. WAS INFORMED FUEL PUMP WAS DEFECTIVE AND NEEDED REPLACING. THIS PROBLEM HAS HAPPENED ONCE BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897061September 28, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT ABOUT 5-10 MPH CONSUMER RAN INTO ANOTHER VEHICLE IN FRONT OF HIM HEAD-ON. UPON IMPACT, AIR BAGS DID DEPLOY, AND CONSUMER SUSTAINED SOME HEAD INJURY AFTER HITTING STEERING WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752629September 27, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
SOMETHING CAUSED GAS PEDAL TO STICK TO FLOOR AND RAPIDLY INCREASE SPEED RESULTING IN LOSS OF CONTROL OF VEHICLE RESULTING IN CRASH.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896933September 26, 2001
SUSPENSION:FRONT:WHEEL BEARING, TIRES
CONSUMER HEARD A RATTLING NOISE COMING FROM FRONT TIRE. DEALERSHIP REPLACED WHEEL BEARING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896813September 25, 2001
SUSPENSION
VEHICLE IS MAKING A THUMPING NOISE WHEN DRIVING. VEHICLE SOUNDS AS IF RUNNING OVER BUMPS IN ROAD. CONTACTED DEALER AND, DEALER STATED THEY CAN'T FIX THE PROBLEM UNTIL THEY FIND OUT WHAT THE PROBLEM IS. PLEASE ADD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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