Ford Focus Complaints

22,326 consumer complaints on file.

#8004831March 1, 2002
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING FLUID LEAKED INTO RACK AND PINION, MAKING IT DIFFICULT TO STEER. TOOK VEHICLE TO DEALER, AND AND REPLACED RACK AND PINION STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004721February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER, SEATS, STRUCTURE:BODY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT:ELECTRICAL
THERE IS A VERY BAD SQUEAKING NOISE WHEN BRAKING, AND WHEN CONSUMER LETS OFF THE BRAKE THERE IS A GRINDING NOISE. DRIVER STATES MORE THAN TWICE BRAKE PEDAL WAS APPLIED, AND PEDAL WENT TO THE FLOOR. FORD HAS BEEN CONTACTED.*AK.ALSO CONSUMER WAS COMPLAINING OF THE TRANSMISSION SLIPPING, THE CIGARETTE LIGHTER WAS NOT WORKING, CUP HOLDER BUBBLING, SERPENTINE BELT WAS REPLACED DUE TO A SQUEAL COMING FROM UNDER THE HOOD, GAS LIGHT WAS COMING ON WHEN THE TANK WAS FULL OF GAS, DOOR AJAR LIGHT WAS COMING ON, STARTER AND BATTERY WERE REPLACED, DRIVER SIDER MIRROR KNOB FELL OFF, RPM RUNS HIGH, HEADLAMP MOLDING WAS REPLACED, SUNVISOR WAS BROKE, REAR CHILD SEAT LATCH COVER WAS BROKE, AIR CONDITIONER AND HEATER WERE REPLACED, PASSENGER DOOR TRIM, DRIVER SEAT METAL BAR, REWIND BUTTON FOR AM/FM CASSETTE WAS INOPERATIVE, CARPET LOOSE, PILLAR TRIM WAS COMING OFF, TICKING NOISE WAS COMING FROM THE FRONT OF VEHICLE, THE EGR VALVE WS REPLACED, REAR TAIL LIGHT WAS OUT, THE BULB WAS REPLACED, DECK LID WIRE HARNESS, A NEW FUEL TANK WAS INSTALLED DUE TO THE ENGINE LIGHT ILLUMINATING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED DUE TO WARPAGE, ALSO THE SPEEDOMETER STOPPED WORKING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004737February 28, 2002
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARING SHEARED OFF WHILE CONSUMER WAS DRIVING AT 60 MPH ,AND THEN DRUM AND TIRE CAME OF VEHICLE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004767February 28, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD HAD TO BE REPLACED THREE TIMES SINCE DATE OF PURCHASE. WINDSHIELD WITHOUT ANY ASSITANCE FROM A FOREGIN OBJECT HAS CRACKED TWICE DOWN THE MIDDLE, AND ONCE ON THE SIDE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004770February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE WEAR OF FRONT BRAKE PADS AND ROTORS. INSIDE OF BRAKE ROTORS HAVE WORN. HOWEVER, PADS ON THE OUTSIDE HAVE NOT. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004641February 27, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS HAVING A DIFFICULT TIME ENTERING KEY INTO IGNITION. MECHANIC STATED THAT VEHICLE HAD A LOCK SWITCH THAT HAD MALFUNCTIONED. *AK CONSUMER CONTACTED CUSTOMER SERVICE AND WAS TOLD THAT THIS CONDITION WAS A FAMILIAR ONE WITH THE FORD FOCUS AND THAT THE ENGINEERS HAVE NOT RECEIVED ENOUGH COMPLAINTS TO CONSIDER THE PROBLEM A RECALL. DEALER REPLACED IGNITION LOCK CYLINDER AND OFFERED TO PAY 60% OF COST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004672February 27, 2002
SUSPENSION
WHILE TRAVELING 30MPH ON HIGHWAY THERE IS A JERKING NOISE COMING FROM UNDERNEATH HOOD AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004562February 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AUTOMATIC TRANSMISSION, CHILD SEAT, STRUCTURE:BODY, STRUCTURE, SEATS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHEN APPLYING BRAKE PEDAL IT WOULD GO TO THE FLOOR, ALSO BRAKES WILL GRIND. ROTORS HAD TO BE TURNED, AND BRAKES WERE REPLACED 7 TIMES, BUT THE PROBLEM REOCCURRED. *AK TRANSMISSION SLIPS AND JERKS AND RPMS JUMP. NO PROBLEM FOUND. CONSUMER HEARS LOOSE GRAVEL SOUND FROM RIGHT FRONT WHEEL AREA. DEALER FOUND WHEEL WELL LOOSE. DEALER FOUND SERPENTINE BELT FAILED CAUSING WHISTLE SQUEAL UNDER HOOD. GAS LIGHT ON WITH FULL TANK AND DOOR AJAR LIGHT IS ON. DEALER REPLACED BATTERY. EVAPORATIVE HOSE LOOSE. DEALER REMOVED AND INSTALLED FUEL TANK. CIGARETTE LIGHTER NOT WORKING. R-CUP HOLD BUBBLING. DRIVER SIDE MIRROR KNOB FALLS OFF. REAR CHILD SEAT LATCH COVER IN BROKE. FRONT DRIVER SEAT METAL FELL OUT. BOTH HEADLAMPS MOULDING FALL OUT. SUNVISOR MIRROR/BRACKET MOULDING ON PASSENGER SIDE BETWEEN DOOR / DASH LOOSE. BROKEN. RIGHT OUTER AC VENT BROKEN. LOOSE CARPET ON RIGHT FRONT FLOOR. PILLAR TRIM COMING OFF. DECK LID WIRE HARNESS HAD TP BE REPLACED. CLICKING NOISE FROM L/H FRONT OF VEHICLE. EGR VALVE REPLACED. LEFT REAR TAIL LAMP IS OUT. ENGINE LIGHT IS ON. PROBLEMS WITH REWIND BUTTON FOR AM/FM CASSETTE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758679February 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
BRAKES SQUEAK WHEN APPLIED. AFTER 4TH TRIP INTO DEALERSHIP, SERVICE ADVISOR SAID THIS IS A COMMON PROBLEM FOR THE FORD FOCUS BUT THAT FORD IS NOT DOING ANYTHING ABOUT IT. ENGINE HAS FAILED ON ME 4 TIMES IN THE 18MONTHS THAT I HAVE HAD IT. THE DEALERSHIP JUST REPLACED THE FUEL SENDING UNIT AND SAID THAT IT "SHOULD TAKE CARE OF THE PROBLEM." I DOUBT IT! IF THIS HAPPENS AGAIN, I WILL BE CHECKING WITH CALIFORNIA LEMON LAW. THIS WAS MY FIRST FORD AND DEFINITELY MY LAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004501February 25, 2002
TIRES:TREAD/BELT
REAR FRONT TIRE TREAD SEPARTED FROM A CHECK UP. FIRESTORE, P19560R15. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004536February 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WOULD STEP ON BRAKES PEDAL AND BRAKES WILL MAKE A LOUD NOISE. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004537February 25, 2002
STRUCTURE:BODY
CONSUMER FOUND THE VEHICLE FLOODED, RAIN WATER GOT THROUGH A CRACK INSIDE OF VEHICLE. THIS WAS NOT NOTICED BY CONSUMER, AND DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004538February 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATED THE GAS GAUGE FAILED, THE BRAKES WERE SQUEAKING, THE MIRROR WAS TORN OFF BY REPEATED CAR WASHES, GAS LEAKED ON THE BOTH DRIVER AND PASSENGER SIDE CARPET, AND THE TRUCK LATCH WAS BROKE, ALSO THE FUES BURST ON LOCKS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004539February 25, 2002
STRUCTURE:BODY:DOOR
AT THE TIME TO LOCK OR UNLOCK DOORS WILL NOT OPERATE. SOMETIMES DOORS WILL STAY LOCKED. HAD TAKEN VEHICLE TO DEALER, THEY FOUND THAT PROBLEM WAS DUE TO A FUSE THAT HAD TO BE REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004541February 25, 2002
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
CONSUMER COULD NOT OPEN THE TRUCK FROM INSIDE OF VEHICLE. HAS TO GET OUT AND OPEN IT MANUALLY. BEFORE USE TO DO IT FROM INSIDE OF VEHICLE. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004543February 25, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDEVIEW MIRROR HAD FALLEN OUT WITHOUT A REASON. IT WAS NOT ATTACHED CORRECTLY. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004546February 25, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER HAD FOUND AN AIR CONDIONING LEAKAGE WHICH HAD CAUSED A VEHICLE FLOOD. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758521February 23, 2002
STRUCTURE:BODY:DOOR
POWER DOOR LOCKS HAVE ACTIVATED INCORRECTLY. WHILE OUTSIDE THE CAR SCRAPING THE WINDSHIELD, CAR RUNNING, THE POWER DOOR LOCKS WENT INTO THE LOCKED POSITION, PREVENTING ME FROM GETTING INTO THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758524February 23, 2002
TIRES
AT 23,000 TIRES ON FRONT OF CAR WORN RIGHT TO THR STEEL BELTS .I FAITHFULLY HAD TIRES ROTATED AND NOT ONE PERSON ACKNOWLEDGED THAT WERE SOMWORN. IF I HAD NOT GONE WHEN I HAD IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT. I AM VERY DISSATISFIED ABOUT HOW FORD MOTOR IS HANDLING THE SITUATION.THEY KEEP PASSING THE BUCK TO SOMEONE ELSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004433February 22, 2002
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SEATBELT WILL GO INSIDE OF RETRACTOR, AND SEAT BELT WILL NOT COME BACK OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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