Ford Focus Complaints

22,326 consumer complaints on file.

#759254March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:MACPHERSON STRUT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD
BRAKES HAVE SQUEALED FRON ABOUT 1500 MILES. HAVE HAD PADS REPLACED, BUT SQUEALS DID NOT GO AWAY. FRONT BRAKES GRIND, AT SHOP NOW. IN NOVEMBER 2001 HAD TO HAVE STRUTS REPLACED WHILE HAVING RECALL WORK DONE. STRUTS LITTLE OVER A YEAR OLD. ENGINE MAKES A CHIRPING NOISE AT ABOUT 1000-2500 RPM, BUT DEALER UNABLE TO DUPLICATE. ALSO SQUEALS OR WHINES WHEN MAKING RIGHT TURNS. WINDSHIELD CRACKED WHEN A SMALL STONE HIT IT. WILL HAVE INSURANCE REPLACE. OVERALL, NOT HAPPY WITH CAR. BEEN IN THE SHOP THREE TIMES IN THE LAST YEAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785909March 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 20 MPH, CAR COMPLETE SHUT OFF CAUSING CONSUMER TO LOSE COMPLETE CONTROL OF VEHICLE AND MANUVERING OF STEERING WHEEL, MANUFACTURER CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005321March 11, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 6MPH IN STOP AND GO TRAFFIC VEHICLE REAR ENDED ANOTHER VEHICLE, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED AND SHATTERED WINDSHIELD. DEALER SAID IT WAS NORMAL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005337March 11, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 25 MPH HIT AN ELECTRICAL POLE AND AIRBAGS DID NOT DEPLOY. FRONTAL IMPACT. DRIVER AND PASSENGER INJURED. DEALER CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#9006502March 8, 2002
STRUCTURE
AFTER WASHING THE CAR NOTICED WATER IN THE FLOOR BOARD 2 TO 3 INCHES DEEP, ON THE PASSENGER SIDE. IT CAME THROUGH THE FIREWALL. START HOME AN HALF AN HOUR LATER, MADE A SUDDEN STOP AND THE CAR WENT OUT OF CONTROL VERY SPARODIC AND WOULD NOT STOP. VEHICLE CROSSED FIVE LANES OF TRAFFIC HIT THE DIVIDER CONCRETE WALL AND BOUNCED OFF, CROSSED THREE LANES SPUN AROUND CROSSED THE SAME THREE LANES AND CAME TO A STOP ON THE LEFT SHOULDER, THE COMPUTER IS LOCATED IN THE FIRE WALL WHERE THE WATER LEAKED DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005179March 8, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE IGNITION WAS TURNED ON AND VEHICLE WAS PLACED IN PARK A FIRE STARTED UNDER THE DASH DUE TO FAULTY WIRING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8005242March 8, 2002
TIRES
WHILE TRAVELING AT 55 MPH RIGHT REAR TIRE SUDDENLY EXPLODED. CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005252March 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WAE MAKING A GRINDING NOISE. TOOK TO DEALER, AND HAD ROTORS REPAIRED, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759114March 8, 2002
AIR BAGS:SIDE/WINDOW
WE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT INWHICH SOMEONE TRIED TO CROSS INFRONT OF ME TO THE OTHER SIDE OF THE ROAD. UPON IMPACT EACH AIRBAGS DEPLOYED, THE DRIVER'S SIDE BURST GETTING PARTICLES INTO MY EYE LEAVING MY EYE(LT) RED,SCRATCHY,AND IRRITATED*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005062March 6, 2002
AIR BAGS:FRONTAL
VEHICLE WAS IN BUMPER TO BUMPER TRAFFIC AND REAR ENDED ANOTHER VEHICLE AT 10MPH, AND BOTH AIRBAGS DEPLOYED AND SHATTERED THE WINDSHIELD. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004957March 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PADS WILL STICK TO THE ROTORS WHEN CONSUMER IS TRYING TO ACCELERATE, MAKING IT HARDER TO ACCELERATE WHEN AT A COMPLETE STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005003March 5, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
3 MONTHS AFTER PURCHASE OF VEHICLE, CONSUMER TRIED TO TURN KEY IN IGNITION AND STEERING WHEEL WAS PERMANENTLY LOCKED. MECHANIC HAD VEHICLE TOWED AND REPLACED STEERING WHEEL. HOWEVER, PROBLEM STILL OCCURS. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005005March 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN, STRUCTURE, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
AFTER 6 MONTHS OF PURCHASE, THE BRAKE SYSTEM SPECIFICALLY ROTORS FAILED. WHILE APPLYING BRAKES THERE WAS A CONSTANT GRINDING NOISE, RESULTING IN EXTENDED STOPPING DISTANCE BEFORE VEHICLE CAME TO A COMPLETE STOP. MECHANIC STATED FORD FOCUS HAD THESE COMMON PROBLEMS, ALSO EXPERIENCING OTHER PROBLEMS SUCH AS ERRATIC SPEEDOMETER FAILURE, AN THE INTERIOR LIGHT FELL OUT FROM ROOF OF VEHICLE, AND 2 INCHES OF WATER ENTERING FROM SIDE OF DOOR. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758953March 5, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD WAS REPLACED BY FORD ONCE FOR STRESS CRACK, THEY WOULD NOT REPLACE SECOND TIME ALSO STRESS CRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564553March 4, 2002
TIRES, SUSPENSION:REAR
WHEN CONSUMER WENT TO HAVE HER 30,000 MAINTENANCE SERVICE PERFORMED, SHE WAS INFORMED THAT NEW TIRES WERE NEEDED IN ORDER TO CORRECT THE WOBBLING NOSIE THAT WAS FELT AND HEARD IN THE REAR WHEEL, CONSUMER BELIEVES THAT NEW TIRES ARE POSSIBLY NEEDED DUE TO A PREVIOUS RECALL ON THE REAR AXLE, SECONDLY WHEN CONSUMER BROUGHT THE VEHICLE IN FOR TIRE ROTATION SHE COULD NEVER GET DOCUMENTATION STATING THAT THE WORK WAS PERFORMED, CONSUMER NOW HAS DOUBTS THAT THE TIRE ROTATION WAS EVER DONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004920March 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE HAS MULTIPLE PROBLEMS CONCERNING HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758839March 2, 2002
SEATS
DRIVER'S AND FRONT PASSENGER'S SEATS: THE BOLSTER SUPPORT BARS (2 PER SEAT) ARE SPOT WELDED TO THE SEAT PAN. THE END OF THE SUPPORT BAR CLOSEST TO THE REAR OF THE SEAT PAN ON BOTH SEATS IS SHARP ENOUGH TO WEAR THRU THE SEAT COVERS AND BECOME COMPLETE EXPOSED TO THE BUTTOCKS OF THE PERSON IN THE SEAT. THE DRIVER'S SEAT HAS WOREN THRU FROM THE INSIDE OUT ALL THE WAY THRU THE SEAT COVER AND HAS CAUSED HOLES IN DRIVER'S PANTS. THIS SAME THING WILL HAPPEN TO THE PASSENGER FRONT SEAT SINCE THE TWO ARE MADE THE SAME. THE DRIVER'S SEAT LEFT BOLTER SUPPORT BAR HAS ALSO BROKEN AWAY FROM THE SEAT PAN NEAR THE FRONT OF THE SEAT PAN WHERE IT WAS ATTACHED. I HAVE HAD THE SEAT COVER ON THE DRIVER'S SEAT AND FOAM REPLACED AND NOW ABOUT 8 MONTHS AFTER THE HOLES APPEARED AGAIN AND THE DEALER LOCAL TO ME - MILLENNIUM WILL NOT FIX IT UNDER EXTENDED WARRANTY FROM THE ORIGINAL WARRANTY PERIOD OF THE CAR. THEY SAID THAT IT HAS BEEN FIXED TO MANY TIMES BEFORE. AT THEIR REQUEST I TOOK IT TO AN AUTO UPHOLSTERER AND THE COST TO FIX IT WOULD BE ABOUT $500. THE PROBLEM THO IS INHERENT IN THE SEAT DESIGN AND NOT FIXABLE FOR THE LONG TERM. IT WOULD HAPPEN AGAIN. THE SAFETY ISSUE IS THAT I COULD POTENTIALLY AND ESPECIALLY IN A FAST STOP OR ACCIDENT DRIVE THAT REAR END OF THE BOLSTER SUPPORT BAR INTO MY BUTTOCKS. ALSO THE FRONT END OF THE SAME BOLSTER BAR HAS BROKEN AWAY FROM THE WELD. FORD MAKES NO CLAIM TO THE FACT THAT WEIGHT IS AN ISSUE. I WIEGH 280 LBS AND AM 6'5" TALL. DUE TO MY SIZE AND SIZE OF MY BUTTOCKS I AM ALWAYS SITTING ON THE BOLSTER BARS AND NOT BETWEEN THEM. WHILE FORD WILL NOT ADMIT TO A WEIGHT AND SIZE LIMIT OF THE SEATS - I FEEL THAT IS AN ISSUE. LEAR CORP. WHO MAKES THE SEAT FOR FORD SAYS THAT THE SEAT IS DESIGNED FOR THE 90-95 PERCENTILE AND IS NOT DESIGNED TO ACCOMONDATE LARGER FOLKS. I AM AFRAID THAT THE BROKEN END OF THE BOLSTER SUPPORT BAR IN AN ACCIDENT OR FAST STOP MAY FIND IT'S WAY INTO MY LEFT THIGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758845March 2, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THIS CAR BURNED UP ON HIGHWAY WHILE DRIVING.ALSO, I AM NOT SURE OF SOME OF THE QUESTIONS ON ENGINE TYPE ETC.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758846March 2, 2002
SUSPENSION:FRONT:WHEEL BEARING, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
TIRES/ SHOCKS/ WHEEL BEARINGS/ TRANSMISSION STRUTS, AND ROTORS ALL BAD AND WORN OUT. DEALER UNRESPONSIVE AND SO IS FORD LONG FILE ON THIS CAR. DEALER REFUSES TO LEMON THE CAR OUT. TOTALLY FRUSTRATED BY LACK OF COMMUNICATION WITH DEALER AND FORD AM CONSIDERING LAW SUIT AGAINST BOTH (TIRESIZE: 195R7015)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004829March 1, 2002
SUSPENSION:FRONT
FRONT END BOUNCES AND MAKES NOISES. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BEARINGS/ CONTROL ARMS AND STRUTS. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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