Ford Focus Complaints

22,326 consumer complaints on file.

#10021883May 29, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING CONSUMER APPLIED BRAKE AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020612May 28, 2003
ENGINE AND ENGINE COOLING
I HAVE GAS LEAKING UNDER THE CAR AND IS SPRAYING ON THE ENGINGE. WAS TOLD NOT TO DRIVE CAR. LOST A HALF TANK OF GAS WITHIN 2 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021702May 28, 2003
ENGINE AND ENGINE COOLING
VEHICLE EITHER HESITATED TO ACCELERATE AND STALLED OUT OR JUST HESITATED TO ACCELERATE. THIS MADE STEERING AND BRAKING DIFFICULT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021730May 28, 2003
STEERING:LINKAGES
WHILE DRIVING, VEHICLE VIBRATED EXCESSIVELY WHICH CAUSED CONSUMER TO LOSE CONTROL AND COLLIDED INTO AN EMBANKMENT. DEALER ADVISED CONSUMER THAT TIRES WERE BAD. CONSUMER THEN RECEIVED RECALL 02V289000 REGARDING STEERING PINCH BOLTS THAT COULD CAUSE EXCESSIVE VIBRATION. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10020634May 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
AT LEAST TWICE A WEEK MY CAR TAKES 2-5 TRIES TO START. AFTER IT STARTS, IT RUNS VERY ROUGH AND FEELS LIKE IT'S GOING TO STALL...SOMETIMES IT DOES IF I'M AT A LIGHT. I HAVE A STICK SHIFT AND THERE'S NO INDICATION ON THE IDLE THAT IT'S RUNNING LOW. MY CAR HAS BEEN IN THE SHOP MORE THAN I'VE HAD IT FOR THE LAST SIX MONTHS. FORD TELLS ME THEY HAVEN'T RECEIVED ANY COMPLAINTS LIKE THIS AND THE DEALERSHIP HAS TOLD FORD THEY CAN'T REPLICATE THE PROBLEM...EVEN THOUGH THEY'VE TOLD ME ON A COUPLE OF OCCASIONS THAT THEY HAVE. USUALLY THEY DON'T REPLACE ANYTHING BUT SO FAR THEY'VE REPLACED MY EGR VALVE, FUEL PUMP, AND GAS TANK. THE DEALERSHIP HAS BEEN INCONSISTENT ON HOW THEY DOCUMENT THE TIME MY CAR'S BEEN IN THE SHOP AND WITH A ONE YEAR OLD AND A FOUR YEAR OLD...I CAN NO LONGER TAKE TIME TO GO TO THE SHOP...NOT TO MENTION LOSSED TIME AT WORK. I ACTUALLY LIKE MY CAR BUT I NEED IT TO START AND THEY OBVIOUSLY CAN'T FIX IT. THIS HAS BEEN A FRUSTRATING EXPERIENCE AND WE WILL NO LONGER PURCHASE FORD VEHICLES BECAUSE OF THE LACK OF COOPERATION FROM BOTH THE DEALERSHIP AND FORD. WE'VE BOUGHT AN F-150, EXPLORER, AND THE FOCUS FROM THE SAME DEALERSHIP...I GUESS OUR MONEY WAS JUST A DROP IN THE BUCKET FOR THEM AND IN THE LONG RUN CUSTOMER DON'T REALLY MATTER. I DON'T KNOW WHAT TO DO ABOUT THE CAR EXCEPT TO TRY FOR THE LEMON LAW...BUT SINCE THE DEALERSHIP HAS CHOSEN TO LIE AND SAY THEY CAN'T REPLICATE THE PROBLEM, WHO KNOWS HOW THAT WILL TURN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020521May 26, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT COIL SPRING BROKE IN MY 2000 FORD FOCUS CAUSING THE SPRING TO COME DOWN ON THE TIRE WITH THE FULL WEIGHT OF THE CAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I CHECKED RECALLS AND THERE HAVE BEEN NONE FOR THAT SPECIFIC PART. THERE NEEDS TO BE AN INVESTIGATION SO THAT PEOPLE ARE NOT HURT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020532May 26, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I DRIVE A 2000 FORD FOCUS WITH 32,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY (I-44) AT 70 MPH SPEED WHEN THE SPRING ON THE STRUT OF THE FRONT PASSENGER TIRE BROKE. THE CAR SWIRLED, STARTED SMOKING, MADE SCREETCHING NOISE, AND WITH LOTS OF STRUGGLE AND DANGEROUS SWIRLS I PULLED UP ON THE LEFT SIDE OF THE 3-LANE INTERSTATE. IT WAS IMPOSSIBLE TO REMAIN IN THIS NARROW LANE BECAUSE THE DANGER WAS TOO HIGH, SO A POLICE OFFICER ESCORTED MY CAR ACROSS THREE LANES TO PULL IN INTO THE RIGHT SIDE OF THE HIGHWAY. AFTER MY CAR WAS TAKEN TO A REPAIR SHOP, I CONTACTED FORD MOTOR COMPANY TO REPORT THIS INCIDENT. FORD INFORMED THAT MY WARRANTY WAS UP A MONTH BEFORE THE INCIDENT AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY SHOWED NO CONCERN REGARDING THIS DANGEROUS INCIDENT HAPPENING ON A 3 YEAR OLD VEHICLE. BESIDES THE TRAUMATIC EXPERIENCE AND THE REPAIRS, THIS CAN LEAD TO MORE INCIDENTS OF THIS KIND, BUT FORD CUSTOMER SERVICE SHOWED NO INTEREST IN THIS CASE. UNBELIEVABLE. LAWSUIT WAITING TO HAPPEN. I WILL NEVER BUY A FORD PRODUCT AGAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019241May 24, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM AN OWNER OF A 2000 FORD FOCUS THAT HAS BEEN TO THE DEALER FOR 10 PROBLEMS/RECALLS. THE LATEST AND MY MAJOR CONCERN IS MY DAUGHTER WAS DRIVING DOWN THE ROAD AT A VERY LOW SPEED JUST AFTER LEAVING A PARKING LOT SHE HIT A VERY SMALL POTHOLE AND IMMEDIATELY THE CAR STALLED. LUCKLY A GENTLEMAN STOPPED AND HELPED HER GET THE CAR OFF THE SIDE. WE HAVE 40K MILES ON THE CAR. WE HAD THE CAR TOWED TO VICTORY FORD IN LAGRANGE GA. THE CAR WAS THERE FROM MAY 10-MAY 23 FINALLY REPAIRED AT A COST OF 670.00. MY CONCERN IS THAT I HAVE HEARD AND READ OF HUNDREDS IF NOT THOUSANDS OF THESE FUEL PUMP FAILURES AND AFTER MANY NICE BUT INEFFECTIVE ANSWERS FROM FORD I FEEL THAT SOMEONE WILL BE INJURED SERIOUSLY OR DIE DUE TO THESE FAULTY AND POSSIBLY DANGEROUS FUEL SYSTEMS. ALSO MY DEALERSHIP PREVIOUSLY WORKED ON THIS FUEL SYSTEM UNDER WARRANTY. AFTER FILLING THE GAS TANK THE ONLY WAY IT REGISTERED WAS AFTER SLAMMING THE CAR DOORS. THAT WAS REPAIRED IT SEEMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021703May 23, 2003
TIRES
NAR 05/23/2003 *MR FAULTY FIRESTONE TIRES ON 20,000 MILE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019181May 23, 2003
ENGINE AND ENGINE COOLING
I AM EXPERIENCING PROBLEMS CONSISTENT WITH EA02-022 CONCERNING VEHICLE STALLING AT ANY SPEED. ALTHOUGH THE CAR HAS NOT YET COMPLETELY STALLED OUT WHILE DRIVING, IT HAS FELT AS THOUGH IT MAY DO SO AT ANY TIME. NUMEROUS REPAIR ATTEMPTS INCLUDING REPLACEMENT OF THE OXYGEN SENSOR AND FUEL PUMP HAVE NOT REMEDIED THE PROBLEM. AS FORD RECOGNIZES THAT THIS IS A PROGRESSIVE PROBLEM, I HAVE TO WORRY EVERY TIME THAT I DRIVE THE VEHICLE THAT THIS WILL BE THE TIME WHEN I COMPLETELY LOSE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019095May 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
RELATED TO NHTSA ACTION #EA02022 2001 FORD FOCUS WITH 38,000 MILES; FUEL STARVATION, SOMETIMES TO THE POINT OF STALLING. OCCURS WHEN MAKING LONG RIGHT TURNS (INTERSTATE ON & OFF-RAMPS) - PREVENTS ME FROM MERGING SAFELY INTO TRAFFIC. PROBLEM IS MOST SEVERE WITH LESS THAN 1/2 A TANK OF GAS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020353May 22, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING, THE RIGHT FRONT COIL SPRING SNAPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019109May 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE STARTS TO STALL WITH 1/4 TO 1/2 TANK OF FUEL WHEN GOING ROUND RIGHT HAND BENDS (SUCH AS FREEWAY RAMPS). CAN EVEN OCCUR AT JUNCTIONS (RIGHT TURNS). OCCURS EVERY TIME WITHOUT FAIL UNLESS ONE DRIVES VERY SLOWLY - LESS THAN 30 MPH. HAVE SPOKEN TO DEALERS AND READ MANY REPORTS OF THIS FAILURE AND I AM NOT THE ONLY ONE WITH THESE SYMPTOMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020396May 22, 2003
ELECTRICAL SYSTEM
THE VEHICLE STALLED WHILE DRIVING. THE PROBLEM WAS DUE TO A FAULTY POWER MODULE, WHICH WAS CHANGED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020447May 22, 2003
TIRES
THE TIRE EXPERIENCED PREMATURE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020295May 21, 2003
POWER TRAIN:CLUTCH ASSEMBLY
THE VEHICLES CLUTCH MADE LOUD NOISES WHEN THE GEARS WERE SHIFTED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020328May 21, 2003
AIR BAGS:FRONTAL
WHEN THE DRIVER APPLIED THE BRAKES THE DRIVERS SIDE AIR BAG DEPLOYED. *NLM, RETURNED USPS, 2ND ATTEMPT MADE 06/14/07 FAILED. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020261May 21, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE DRIVING, THE TRUNK OPENED BY ITSELF, BECAUSE THE LOCK NO LONGER WORKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020152May 20, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE STALLED WHICH MADE IT DIFFICULT FOR THE CONSUMER TO CONTROL THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020178May 20, 2003
STEERING
WHILE DRIVING, THE STEERING WHEEL LOCKED UP, WHICH CAUSED THE VEHICLE TO VEER INTO A DITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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