Ford Focus Complaints

22,326 consumer complaints on file.

#10022614June 9, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE WON'T START. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021279June 9, 2003
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
FORD FOCUS 2000 SPUTTERS AND LUNGES ON RIGHT HAND TURNS. SOMETIMES STALLING AND DYING. THIS IS A POTENTIAL SAFETY HAZARD IF YOUR CAR DIES RIGHT IN THE MIDDLE OF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022665June 9, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. CONSUMER RECEIVED RECALL LETTER 02V288000 THE VERY NEXT DAY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10022699June 9, 2003
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
CONSUMER EXPERIENCED EXTREME DIFFICULTY WITH TURNING THE STEERING WHEEL. DEALER DIAGNOSED THAT RIGHT FRONT LEAF SPRING WAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022702June 9, 2003
SUSPENSION:REAR
VEHICLE VIBRATES EXCESSIVELY WHEN DRIVING ON HIGHWAY, AND REAR TIRES ARE WEARING EXCESSIVELY IN A STRANGE PATTERN. CONSUMER HAS REPLACED ALL 4 TIRES BUT PROBLEM IS STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021307June 9, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS FUEL PUMP PROBLEMS. I THINK THAT THIS IS SOMETHING THAT FORD NEEDS TO RECALL. THE AMOUNT OF PEOPLE THAT ARE HAVING TO PAY RIDICULOUS AMOUNTS OF MONEY TO FIX THIS IS STUPID. I KNOW THAT FORD IS A BETTER COMPANY THAN THIS AND I BELIEVE THAT THEY NEED TO SHOW THEIR TRUE COLORS AND STEP UP TO THE PLATE AND RECALL THIS PART ON THE FOCUSES. IT'S ALSO A SERIOUS SAFETY ISSUE AS WELL. THE CAR WILL JUST DIE WHEN YOU ROUND A CORNER. I DON'T THINK THAT'S EXACTLY SAFE. I CAN'T SEE PAYING ALMOST 500.00 TO HAVE SOMETHING REPLACED THAT'S HAPPENING ON SO MANY CARS. I COULD SEE PAYING THAT MONEY IF IT WAS A SCARCE PROBLEM, BUT IT'S NOT. EVERY FOCUS OWNER THAT I KNOW HAS HAD TO REPLACE THE FUEL PUMP AT LEAST ONCE. SOME HAVE HAD TO DO IT 2 OR 3 TIMES. THIS NEEDS TO BE A RECALL AND FORD KNOWS IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022722June 9, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE OF THE KEY IGNITION VEHICLE WILL NOT START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021319June 9, 2003
PARKING BRAKE:CONVENTIONAL, TIRES, EQUIPMENT, SUSPENSION, SERVICE BRAKES, HYDRAULIC, WHEELS:RIM
THE CAR STARTING HAVING PROBLEMS AT 7000 MILES. FRONT END JUMPING. I HAD A TIRE GO BAD AND REPLACED IT. HAD THE TIRE ROTATED AND THE FRONT END LINED UP. THEN, THE NOISE AND THE CAR STILL DID NOT FEEL RIGHT. I TOOK IT BACK TO FORD AND THE RIM IS BENT. REPLACED THAT. SO FAR I AM OUT 250.00 FOR THE TIRE AND 298.00 FOR THE RIM/. THE PROBLEM CONTINUED, BUT BY 15000 MILES THE CAR WAS JUMPING, FRONT END PROBLEMS. HAD THE TIRES ROTATED AND THE CAR LINED UP AGAIN. I HAVE THE PROBLEMS STILL. ( I WAS TOLD(WAY I DRIVE, CURVES,THE WAY I TAKE THE CORNERS, ) WELL, # ONE I AM 43 YRS OLD AND THIS IS NOT MY FIRST CAR. I HAVE HAD MUSTANGS BEFORE AND NEVER ROTATED THE TIRES OR CHANGED MY DRIVING HABITS. ( WHAT EVER). AT 15000 THE BRAKES STARTED TO SQUEAK ALL THE TIME (WET, COLD, MOISTURE, DRY). PER THE MANUAL THIS WILL HAPPENED. I WAS TOLD THAT IT IS COMMON WITH FOCUS. I HAD A ESCORT FOR OVER 4 YRS AND THEY NEVER DID WHAT THIS CAR HAS. WITH THE FRONT AND BACK THE RECALL 02S42/01B85 WAS DONE FINALLY IN MARCH. THIS RECALL STATED PINCH BOLT THAT RETAINS THE STEERING KNUCKLE TO THE LOWER BALL JOINT ON YOUR VEHICLE MAY NOT HAVE THE PROPER TORQUE. ****** ( THIS CONDITION EXISTS, YOUR VEHICLE MAY EXPERIENCE VIBRATION OR NOISE... THIS COULD EVENTUALLY LEAD TO BALL JOINT SEPARATION WITH A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH,) THIS IS WHAT I WAS TOLD FORD DEALERSHIP WAS WRONG WITH THE CAR SINCE AUGUST. I FEEL THAT THE RECALL CAME TO LATE AND NOW MY TIRES ARE DESTROYED. ONE TIRE IS WORST THAN THE OTHERS. REMEMBER THAT ONE TIRE IS BRAND NEW ( 7000 LESS MILES).... THE BRAKE PEDAL IS STILL MAKING A NOISE WHEN I RELEASE IT AT THE PARK MODE OR STOP TURN AROUND STOP AT LIGHT OR WHENEVER. THEY HAVE ADJUSTED IT 3-4 TIMES. AND WITH IN MINS. OF THEM ADJUSTING IT, IT IS BACK TO THE SAME THING. THIS IS A ON GOING PROBLEM, WASTED TIME AND TROUBLES. I DO NOT WANT EVERYBODY TO NOTICE WHEN I HAVE MY DAUGHTER IN THE CAR OR I GET HURT IN AN ACCIDENT. THIS IS IMPORTANT YOUR REPLY HELP DEBRA.W. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021317June 9, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
IN AUGUST OF 2002 MY 2001 FORD FOCUS ZX3 HATCHBACK CAUGHT ON FIRE AS A RESULT OF A BATTERY CABLE INSULATION AND ROUTING DEFECT AND NEGLIGENCE. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10021267June 8, 2003
WHEELS
WHEEL WAS DAMAGED ABOUT A MONTH AGO. DEALERSHIP FOUND WHEEL WAS CONSIDERED BY FORD TO BE A PRODUCTION ONLY PART AT THIS TIME. THE WHEEL WON'T BE AVAILABLE TO THE PUBLIC OR DEALERSHIPS UNTIL OCTOBER. NEEDLESS TO SAY THE SPARE WON'T WAIT UNTIL OCTOBER. CONSUMER CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD OR WOULD DO TO HELP. THIS IS A MAJOR SAFETY ISSUE AS CONSUMER WAS FORCED TO DRIVE ON A SPARE FOR A PROLONGED PERIOD OF TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021193June 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS, W/ ONLY 17,900 MILES - BRAKE PADS AND ROTORS SHOT. FORD WILL NOT COVER UNDER WARRANTY, BECAUSE THEY HAVEN'T DETERMINED THIS TO BE A DEFECT. FORD FOCUS BREAK/ROTOR DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021200June 7, 2003
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, STRUCTURE
I PURCHASED A 2002 FORD FOCUS SE. AT 10,956 MILES I HAD TO REPLACE THE FRONT BRAKES. I WAS BILLED 256.06 FOR THIS REPAIR. I ALSO HAD A WATER LEAK THAT OCCURRED ON THE FRONT PASSENGER SIDE. THE LEAK WAS FIXED. THE PROBLEM WAS SAID TO BE THE POLLEN FILTER. THE CENTER CONSOLE WAS LOOSE, THAT WAS ALSO FIXED ASAP. AND LASTLY THE FUEL ECONOMY IS FAR FROM WHAT FORD CLAIMS IT TO BE. PLEASE VISIT WWW.FORDFOCUSBRAKEPROBLEMS.COM FOR MORE INFO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021132June 6, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN TURNING RIGHT IT SEEMS THE FUEL PUMP STOPS WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021143June 6, 2003
TIRES:SIDEWALL
ON 5/27/03 DURING REG OIL/FILTER/TIRE ROTATION AT FIRESTONE,5417 MCCARDLE,CORPUS CHRISTI,TX I WAS TOLD ONE TIRE HAD A COMPRESSION BUBBLE"IMPACT BREAK ON SIDEWALL".I REPLACED IT.ON 5/29/03 ANOTHER TIRE SELF DESTRUCTED WITH NO APPARENT REASON.I REPLACED IT (50% DISCOUNTTIRES WERE FIREHAWK GTA-02(I DO NOT HAVE TIRES AND DO NOT SEE A DOT# ON THE REMAINING TWO.I CALLED FIRESTONE WARRANTY,SPOKE TO CHUCK AND REQUESTED 2 NEW TIRES AT NO COST AS I DO NOT BELIEVE IN COINCEDENCES AND THE SAFETY ISSUE. I SAID I PAID FOR TWO AND FIRESTONE SHOULD PAY FOR TWO.HE SAID HE WOULD CALL FIRESTONE CC. I CALLED TODAY 6/6/03 .HE SAID HE NEVER CALLED AND HAD NO MEMORY OF PROMISING TO MAKE SUCH A CALL. HE ENDED BY SAYING THAT FIRESTONE WOULD NOT GIVE ME TWO TIRES HE APPARENTLY DOES NOT HAVE A SCREEN FOR INCOMING AS I HAD TO RETELL MY TALE.HIS INITIAL RESPONSE WAS WHEN FIRESTONE HAD COMPLAINTS ON THE 99-2000 HAWKEYE,THEY VOLUNTALILY RECALLED AND REPLACED- YEA SURE; VOLUNTARY VS. ADMINISTRATIVE ACTION. PLEASE INVESTIGATE AND RESPOND THANK YOU ARTHUR BERMAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021150June 6, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE. TOTAL LOSS OF POWER. CREATED A VERY DANGEROUS SITUATION AS IT FAILED WHILE DRIVER WAS ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022432June 5, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES MADE A LOUD NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021084June 5, 2003
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD MY A/C WORKED ON AT LEAST 3 TIMES. ALSO HAVE HEAVY VIBRATIONS WHEN I JUST HAD IT ALIGNED 5/04/03. AND STILL HAVING HEAVY VIBRATIONS.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021099June 5, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2001 AND UP FORD FOCUS FUEL PUMP & GAS TANK RECALL REQUEST. THE FUEL TANK IS MADE FROM A MATERIAL THAT FREQUENTLY FLAKES OFF AND CLOGS THE FUEL PUMP VERY OFTEN. I HAVE HAD 3 FUEL PUMPS REPLACED ALREADY, AND MY CAR HAS LESS THAN 21,000 MILES. DUE TO THE INFERIOR DESIGN OF THE TANK AND FUEL PUMP, THE PUMP CLOGS TOO EASILY, THEN BURNS OUT LEAVING THE CAR STRANDED. THE DESIGN OF THE PUMP HAS A FINE MESH SCREEN BEFORE THE LARGER SCREEN SO THE LARGE MESH SCREEN IS SIMPLY USELESS! THE SMALL SCREEN CLOGS UP FROM LARGE FLAKES THAT WOULD HAVE BEEN CAUGHT BY THE LARGE SCREEN IF THE PUMP HAD NOT BEEN DESIGNED BY RETARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021109June 5, 2003
VEHICLE SPEED CONTROL:LINKAGES
THROTTLE CABLE STUCK WIDE OPEN, HAD TO USE "PARK" TO STOP THE VEHICLE. FOUND RECALL ONLY ON 2000 FORD FOCUS MODELS WITH SPECIFIC VIN NUMBERS. CALLED FORD, SAID DID NOT APPLY, HOWEVER IT HAPPENED TO ME. DEALER DOES NOT HAVE PARTS ON HAND, NO GUARANTEE OF SAFETY IN THE FUTURE. FORD MOTOR COMPANY DOES NOT TRUELY LISTEN TO COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021010June 4, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM THE OWNER OF A 2001 FORD FOCUS THAT SUFFERS FROM A CLOGGED FUEL PUMP. BECAUSE OF THIS ISSUE, MY VEHICLE WAS REAR ENDED WHEN I LOST POWER AND STALLED MAKING A RIGHT HAND TURN. THIS CLOG IS THE RESULT OF SOME MATERIAL USED IN THE FUEL TANKS OF '99, '00 AND '01 FORD FOCUS. FORD IS AWARE OF THE PROBLEM AND THE STALLING SYMPTOM IN AN SSB ISSUED TO ALL FORD DEALERS SERVICE CENTERS. THE REPAIR IS TO REPLACE THE FUEL PUMP AND CLEAN THE TANK AT AN EXPENSE OF $500-$1000+ TO THE OWNERS. THIS MATTER HAS BEEN AN ISSUE AND DISCUSSED BY THOUSANDS OF FOCUS OWNERS AROUND THE COUNTRY ON SUCH SITES AS HTTP://WWW.FOCALJET.COM AND FOCUS FORUMS ON HTTP://WWW.YAHOO.COM. SINCE FORD ONLY ISSUED AN SSB AND NOT A RECALL, WE FEEL THIS IS OF GREAT SAFETY CONCERNS AS IT CAN AND HAS RESULTED IN ACCIDENTS. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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