Ford Focus Complaints
22,326 consumer complaints on file.
- #10023863June 27, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I'M LOSING POWER WHILE DRIVING, WORSE WHILE MAKING TURNS. IT OCCASIONALLY STALLS OUT, MOSTLY WHILE MAKING HARD RIGHT TURNS. I TALKED WITH SOMEONE IN THE SERVICE DEPT. OF A FORD DEALERSHIP AND SHE SAYS IT'S THE FUEL PUMP WHICH WILL COST $480. SHE ALSO STATED THAT THERE HAVE BEEN A LOT OF PROBLEMS WITH THEM. I HAVE FOUND THAT MANY FOCUS OWNERS ARE HAVING THE SAME PROBLEM AND FORD IS AWARE OF IT, BUT STILL THEY HAVE MADE NO RECALLS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023871June 27, 2003SUSPENSION:REAR:SHOCK ABSORBER, SUSPENSION:FRONT, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
AT 40,000 MILES ON MY 2000 FOCUS WAGON, DEALER TELLS ME THAT THE CLUNKING NOISE I HEAR FROM FRONT AND REAR WILL BE FIXED WITH A NEW FRONT TIE ROD AND REAR SHOCKS. VISITED DEALER 3 TIMES TO FIX A WINDSHIELD WASHER LEAK INTO TAILGATE, FILLING LIGHT FIXTURES AND SEEPING INTO REAR OF CAR. I HAVE HAD MY FAN MOTOR REPLACED AND MY REAR DOOR LATCHES ARE NOT WORKING CORRECTLY. ALL OF MANY RECALLS HAVE BEEN ADDRESSED, WE EVEN RECEIVED 4 NEW TIRES DUE TO TREAD WEARING. IT TOOK MANY TRIALS TO GET A CORRECT ALIGNMENT. MY STEREO OFTEN WILL CUT OUT FOR NO REASON. I AM NO LONGER UNDER WARRANTY AND FEAR THAT THIS MOST RECENT SUSPENSION REPAIR WILL BE COSTLY WHILE I STILL MAKE MONTHLY PAYMENTS ON MY VEHICLE. CAN YOU HELP? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023887June 27, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MERGING ONTO THE HIGHWAY THE CAR SHIFTED INTO NEUTRAL AND HAD NO WAY TO ACCELERATE AND CAUSING A HAZARD BY SLOWING TRAFFIC AND HAVING TO GO TO THE SIDE OF THE HIGHWAY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025111June 27, 2003ELECTRICAL SYSTEM
THE TURN SIGNALS ON THE DASH APPEARED TO WORK FINE (LEFT AND RIGHT) BUT THE REAR TURN SIGNALS DID NOT WORK AT ALL. THE CONSUMER STATED HE RECEIVED A TICKET. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025112June 27, 2003SERVICE BRAKES, HYDRAULIC
THE DEALER REPLACED THE BRAKE ROTORS AND PADS TWICE IN ONE YEAR AND ONCE AGAIN THEY NEED TO BE REPLACED. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10012476June 27, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLES. *JB THE VEHICLE ALSO HAD SUSPENSION AND TRANSMISSION PROBLEMS PH *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023798June 26, 2003ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2003 FORD FOCUS SVT. (850 MILES) CAR HAS A HIGH SPEED SURGE AND A BAD MISS OFF THE LINE. NO MATTER HOW MUCH YOU PLAY WITH THE CLUTCH PEDAL AND THE GAS THE CAR ALWAYS FALLS ON ITS FACE THEN PICKS BACK UP.(REALY BAD WHEN ITS COLD) ITS BEEN AT THE DEALERSHIP 3 TIMES. THE 1ST TIME THEY SAID IT WAS A PINCHED FUEL LINE AND THE GAS TANK HAD TO BE DROPED. 2ND TIME WAS THE SAME A PINCHED FUEL LINE. AND NOW THE 3RD TIME THEIR TELLING ME THAT IM NOT THE ONLY ONE WITH THE PROBLEM AND JUST WAIT TILL FORD FIGURES IT OUT. IM PRETTY SURE IT HAD NOTHING TO DO WITH THE FUEL LINE.(WHO KNOW HOW LONG I WILL HAVE TO DEAL WITH FORD ON THIS MATTER). *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023837June 26, 2003ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
PROBLEMS SIMILAR TO EA02-022. STALLS (ENIGINE SHUTS OFF) WHILE DRIVING ON FREEWAY OR AT ANY SPEED. FAILS TO START IN DRIVEWAY OR PARKING LOT, THEN CAR GETS TOWED TO REPAIR SHOP AND CAR WORKS FINE WITH NO PROBLEM FOUND. REPLACED FUEL FILTER WITH NO EFFECT ON PROBLEM. VERIFIED SPARK WORKS AND RELAYS ARE CLOSING WHEN CAR WOULD NOT START. HAPPENS VERY FREQUENTLY. ABOUT ONCE PER WEEK. CAR NOW HAS 58,000 MILES ON IT AND PROBLEM STARTED TO OCCUR AROUND 32,000 MILES. PLEASE FIX THIS IS DANGEROUS!! STALLS OCCUR WITHOUT WARNING. STALLING THIS OFTEN MAKES THIS PROBLEM HIGHER RISK THAN AN OCCASIONAL STALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025074June 26, 2003CHILD SEAT:BASE
EVENFLO 5 IN 1 INFANT SEAT. MODEL NUMBER 5751292P1. PROBLEMS GETTING BASE OF CHILD SEAT INSTALLED. *MR WHEN USING THE LATCH, THE YELLOW BASE ADJUSTER HIT THE RIGHT TOP OF THE LATCH ANCHOR. WHEN THE STRAP WAS TIGHTENED IT BROUGHT THE FRONT OF THE BASE UP OFF THE VEHICLE SEAT AND THE BABY'S HEAD FLOPPED FORWARD. *TT *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10019793June 26, 2003TIRES:TREAD/BELT
TWO OF THE FOUR ORIGINAL EQUIPMENT TIRES WERE REPLACED AT 25K MILES DUE TO SEPARATION IN THE TREAD. (AT THE SAME TIME, BOTH REAR TIRES) *JB *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10015415June 26, 2003ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED, WHICH CAUSED THE VEHICLE TO HAVE NO STEERING AND NO BRAKES. *JB *TS *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8021984June 26, 2003ELECTRICAL SYSTEM:IGNITION
THE CONSUMER INSERTED THE KEY AND COULD NOT TURN THE KEY. WHEN THE CONSUMER TRIED TO REMOVE THE KEY FROM THE IGNITION, THE KEY WOULDN'T TURN OR COME OUT. THE REASON WAS DUE TO THE TUMBLERS IN THE LOCK HAD DROPPED. THE CONSUMER WAS TOLD THE ENTIRE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024911June 25, 2003SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES THAT THE SECOND ROW MIDDLE SEAT BELT BUCKLE BECAME UNLATCHED WHEN DRIVER SLAMMED ON THE BRAKES CAUSING THE CHILD SEAT TO BE TRHOWN INTO THE BACK OF FRONT SEAT .*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024927June 25, 2003ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER STATES CANNOT FULLY INSERT KEY INTO IGNITION CYLINDER DUE TO IT BEING DEFECTIVE. THE IS THE 3RD CYLINDER REPLACEMENT FOR THIS VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024956June 25, 2003SUSPENSION:FRONT:WHEEL BEARING
THE RIGHT REAR WHEEL BEARING HAS TO BE REPLACED. THE WHEEL BEARINGS HAS BEEN REPLACED TWICE BEFORE DUE TO RECALLS. THE RIGHT REAR WHEEL BEARING IS ABOUT ONE YEAR OLD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024958June 25, 2003STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING VEHICLE LOST POWER STEERING. VEHICLE WAS TAKEN TO THE DEALER ON 6/25/2003. DEALER STATED THERE WAS A PROBLEM WITH THE RACK AND PINION, AND THE TIE RODS HAD TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023763June 25, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS ZX3, AND JUST HAD TO HAVE THE FUEL PUMP REPLACED. UPON INVESTIGATION ON THE INTERNET, I FOUND THAT THIS IS A COMMON AILMENT FOR FORD FOCUSES, AND IS CURRENTLY UNDER INVESTIGATION AT NHTSA AS A FAULTY PART. I WISH TO ADD MY COMPLAINT TO THE DATA ACCUMULATING ON THIS SUBJECT, IN HOPES THAT FORD DOES A RECALL FOR THIS MECHANICAL FLAW. MY DEALERSHIP SIMPLY TOLD ME THAT THE PROBLEM WAS THAT THE 'FUEL PUMP WENT BAD' AND NEEDED REPLACING. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024780June 24, 2003FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE STARTED TO LEAK FUEL IN THE ENGINE, THEN, VEHICLE CAUGHT ON FIRE. AS A RESULT VEHICLE WAS TOTALED. CONSUMER STATES FORD MOTOR COMPANY REFUSES TO TELL HER WHAT EXACTLY HAPPENED. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10023574June 23, 2003AIR BAGS:FRONTAL, EQUIPMENT:OTHER:LABELS
WHILE DRIVING DOWN THE ROAD, SUDDENLY, THERE WAS A LOUD BOOM, FOLLOWED BY THE AIRBAGS DEPLOYING & THE WIND SHIELD SHATTERING. I STOPPED THE CAR, PLACED IT IN PARK, TURNED OFF THE ENGINE & YELLED AT MY CHILDREN TO JUMP OUT OF THE CAR. A GENTLEMAN, DRIVING BEHIND ME STOPPED, LOOKED AT THE CAR & CALLED 911. HE THEN PROCEEDED TO START THE CAR BACK UP & DRIVE IT TO THE SIDE OF THE ROAD. AFTER THE POLICE CAME, CHECKED THE ROAD & FILLED OUT THE REPORT, I THEN TURNED THE CAR AROUND & DROVE IT BACK TO MY GIRLFRIEND'S HOUSE & PARKED IT. THE NEXT DAY, I DROVE IT TO MY AUNT'S HOUSE & PARKED IT IN HER DRIVEWAY UNTIL MONDAY WHEN IT WAS TOWED TO THE DEALERSHIP ( WHERE IT IS STILL LOCATED ) THERE WAS NO CAR IN FRONT OF ME WHEN THIS INCIDENT HAPPENED, & THERE IS NO DAMAGE TO THE BODY OF THE CAR. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023596June 23, 2003SERVICE BRAKES, HYDRAULIC
I HAVE 22,000 MILES ON MY 2001 FORD FOCUS, I HAVE JUST BEEN INFORMED THAT I NEED TO REPLACE THE BRAKES AND ROTORS. THAT'S RIDICULOUS FOR SUCH LOW MILES. AFTER A LITTLE RESEARCH, I SEE THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD. THE LAWSUIT IS FOR EXACTLY MY PROBLEM. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0