Ford Focus Complaints

22,326 consumer complaints on file.

#10026902July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER STATES THAT REAR BRAKES HAVE NOT FUNCTIONED SINCE VEHICLE WAS PURCHASED. FRONT BRAKES HAVE BEEN STOPPING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026723July 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025610July 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
AT 14053 MILES, THE ROTORS ON MY 2002 FORD FOCUS HAD TO BE REMACHINED, NOW AT 20K MILES, I HAVE TO HAVE THE SAME BRAKE PROBLEM FIXED AGAIN. OBVIOUSLY THE ROTORS ARE EITHER SUBSTANDARD OR DEFECTIVE AND OR THERE IS A LARGER PROBLEM, MASTER CYLINDER ETC. ALSO THE REAR BRAKES TEND TO LOCK UP PERIODICALLY.1ST INCIDENT-JAN 03.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025616July 8, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2001 FORD FOCUS SUDDENLY LOSES POWER WHEN TAKING A SWEEPING RIGHT HAND TURN. POWER LOSS MAKES POWER STEERING INOPEARBLE AND CAR COMES TO REST IN MIDDLE OF ROAD OR HIGHWAY RAMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025620July 8, 2003
ENGINE AND ENGINE COOLING
STALLING, HESITATION, ENGINE OVERHEATS WITHOUT WARNING(INSIDE TEMP. GUAGE STAYS IN SAFE LEVELS) . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026746July 8, 2003
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE WILL STALL, AND IT WILL BE HARD TO START UP THE VEHICLE AGAIN. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026804July 8, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL PUMP PROBLEMS. STATED THAT HAS CONTACTED THE DEALER, AND THE DEALER STATED THAT THEY HAD A PROBLEM WITH THAT ON SOME VEWHICLES, BUT THEE WAS NO RECALL. SO CONSUMER WOULD HAVE TO PAY FOR THE REPAIRS OUT OF HIS OWN POCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025666July 8, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AFTER DRIVING TO WORK AND PARKING IN THE PARKING GARAGE, WENT INSIDE FOR ABOUT 20 MINUTES. CAME BACK OUT TO CAR TO FIND A PUDDLE OF GASOLINE WHICH HAD LEAKED FROM THE FUEL TANK. A VERY DANGEROUS FIRE HAZARD. THE EXHAUST SYSTEM WAS EXTREMELY HOT AND FUEL HAD LEAKED ALL OVER IT. HAD TO HAVE THE VEHICKE TOWED TO THE REPAIR GARAGE.. THE PROBLEM ENDED UP BEING THAT THE CHEAP PLASTIC FUEL LINE QUICK-CONNECTOR COMING FROM THE FUEL PUMP TO THE FUEL LINE HAD BROKEN, CAUSING THE FUEL LINE TO COME APART FROM THE FUEL PUMP, ALLOWING FUEL TO SPRAY ALL OVER THE TANK AND EXPOSED PARTS UNDER THE VEHICLE AS WELL AS THE CONCRETE GARAGE FLOOR. A SPARK OR LIT CIGARETTE BUTT WOULD HAVE BEEN DISASTROUS. FORTUNATELY A FIRE OR EXPLOSION DID NOT OCCUR OR THEIR SURELY WOULD HAVE BEEN FATALITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025668July 8, 2003
AIR BAGS
THE ACCIDENT THAT TOOK PLACE ON 5/29/03 INVOLVED A 2003 FORD FOCUS STATION WAGON DRIVEN BY MY SON. THERE WAS IMPACT WHERE A PARKED CAR AND A TREE WAS INVOLVED,AND THE AIRBAGS DID NOT DEPLOY AT ALL. I THOUGHT AIRBAGS WERE A SAFETY FEATURE THAT SHOULD HELP PREVENT BODILY INJURIES. I WROT A LETTER TO FORD MOTOR COMPANY YET I HAVE RECEIVED NO RESPONSE TO THIS MATTER. I ALSO SPOKE TO ONE OF THEIR REPRESENTATIVES BY THE NAME OF "MARY" WHO WAS SUPPOSE TO BE GIVING THE INFORMATION TO THE ENGINEERING STAFF THAT HANDLES THESE TYPES OF PROBLEMS,"YET NO RESPONSE. WHEN THIS CAR WAS PURCHASED I DIDN'T EXPECT MECHANICAL FAILURE TO OCCUR. I'AM NOT PLEASED AT ALL THAT FORD MOTOR HAS NOT CONTACTED ME CONCERNING THIS MATTER. THE PEOPLE THAT WERE INJURED IN THE ACCIDENT ARE NOW SUING MY INSURANCE COMPANY AND MYSELF DUE TO THE ACCIDENT AND AIRBAGS NOT DEPLOYING AT THE TIME OF THE ACCIDENT. THEN WHEN SPEAKING TO THEIR REPRESENTATIVE SHE STATED IT WAS MY RESPONSIBILTY TO GET THE CAR OVER TO A FORD DEALER TO HAVE THE AIRBAGS INSPECTED,"I DONT'T THINK SO". I WILL NEVER BE ABLE TO DRIVE THIS VEHICLE DUE TO THE NATURE OF AIRBAG MECHANICAL FAILURE. MY CAR IS STILL IN THE SHOP AND I MYSELF REFUSE TO HAVE IT REPAIRED UNTIL FORD MOTOR COMPANY SENDS SOMEONE TO INSPECT THIS VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10025675July 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONTAMINATION IN FUEL TANK CAUSING ENGINE PULSING AND NEAR STALLING AT LOW SPEEDS IN 1ST AND 2ND GEAR. FUEL FROM FUEL FILTER TANK SIDE INTAKE IS BROWN, ALMOST THE COLOR OF TEA, FROM CONTAMINATION. DEALER MECHANIC, SERVICE TECH, AND SERVICE MANAGER CLAIM THE CONTAMINATION IN THE PLASTIC TANK IS FROM BAD GAS. I DISPUTED THIS CLAIM AND INFORMED THE SERVICE MANAGER THAT I'VE BEEN HAVING THESE ENGINE PROBLEMS SINCE A MONTH OR SO AFTER TAKING DELIVERY OF THE VEHICLE AND THEY'VE BECOME STEADILY WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026816July 8, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CONSUMER CALLED COMPLAINING ABOUT FUEL PUMP PROBLEMS. STATED THAT VEHICLE WILL SHUT OFF AUTOMATICALLY WHILE DRIVING ON THE ROAD. MANUFACTURER WAS CONTACTED ,AND STATED THAT THERE WAS NO RECALL AND THAT WAS WHY THEY COULD NOT DO ANYTHING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026641July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON 7/5/2003 WHILE DRIVING AT 85 MPH ON THE HIGHWAY ENGINE STALLED. THE VEHICLE HAD THIS SAME PROBLEM LAST YEAR ,AND THE FUEL PUMP WAS DEFECTIVE. THE VEHICLE WILL BE TAKEN TO THE DEALER ON 7/8/2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026681July 7, 2003
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE WOULD INTERMITTENTLY LEAK GAS. OWNER WOULD SMELL GAS FUMES INSIDE OF VEHICLE WHEN TURNING IT ON. NOTICED ON REARVIEW MIRROR A TRAIL OF GASOLINE. HAD TAKEN VEHICLE TO DEALERSHIP 3 OR MORE TIMES FOR GAS LEAKS. MECHANIC COULD NOT LOCATE CAUSE OF THE LEAKAGE, WHICH STILL LEAKED AFTER REPAIRS WERE COMPLETED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025576July 7, 2003
TIRES, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE
2000 FORD FOCUS LX 4-DOOR SEDAN - NUMEROUS COMPLAINTS: 1) CURRENTLY HAVE 75,200 MILES ON CAR AND HAVE GONE THROUGH 5 (YES FIVE!) COMPLETE SETS OF TIRES.2) ENGINE STALLS AT ANY SPEED WITH NO WARNING LIGHTS OR INDICATIONS, CAR BUCKS AND GAS PEDAL CAN BE DEPRESSED TO FLOORBOARD AND CAR WILL NOT MOVE - BARELY AVOIDED THREE ACCIDENTS (TWO OF WHICH WOULD HAVE INVOLVED MY TWO SMALL CHILDREN) 3) ALL FOUR DOORS WILL STICK - REALLY NEED TO PULL TO OPEN - AND ONCE OPEN, THEY WILL NOT CLOSE AGAIN (YOU NEED TO TRY TO CLOSE THE DOORS REPEATEDLY BEFORE THEY FINALLY LATCH). THEY ALSO POPPED OPENED WHILE DRIVING. AFRAID ONE DAY ONE OF MY CHILDREN OR A PASSENGER OR MYSELF MAY BE INJURED. THEY ARE MANUAL DOOR LOCKS AND LATCHES. 4) SAME WITH TRUNK - OFTEN NEEDS REPEATED TRIES TO CLOSE AND LATCH 5) LEAK IN FRONT PASSENGER FOOTWELL - WHEN IT RAINS, OR WHEN GOING THROUGH CARWASH 6) FRONT BRAKES HAVE BEEN REPLACED TWICE AT MY COST - HORRENDOUS, IRRITATING, EMBARASSING SQUEALING IS INCESSANT - BRAKE DUST ACCUMULATES EVERY DAY! IN SOME INSTANCES, BRAKES NEED TO BE APPLIED VERY FIRMLY TO STOP VEHICLE (AGAIN, I DO NOT FEEL SAFE WITH MY CHILDREN IN CAR). 7) EXTREMELY FOUL SMELL WHEN AIR CONDITIONING USE IS ATTEMPTED. 8) STEREO WAS REPLACED - ORIGINAL FACTORY INSTALLED WOULD NOT WORK AFTER 2 MONTHS OF OWNERSHIP. 9) PAINT IS FLAKING OFF OF SKIRTS - I WAS INFORMED BY FORD THAT THIS IS "SANDBLASTING" AND THAT I MUST DRIVE ON DIRT ROADS ALL OF THE TIME - I LIVE ON AN ASPHALT STREET, DRIVE ON ASPHALT ROADS AND ASPHALT HIGHWAYS - NOT DIRT! 10) FUEL PUMP WAS REPLACED ONCE ALREADY - WAS TOLD I MUST BE BUYING "DIRTY" GAS - IF IT IS DIRTY GAS, IS THAT MY FAULT? I DON'T EXACTLY RUN THE GAS STATIONS, AND I DON'T BUY FRO ONE SPECIFIC STATION - I FUEL UP WHEN I'M LOW, WHEREVER IT IS CONVENIENT. 11) I HAVE HAD THREE ALIGNMENTS TO TRY TO STOP THE HORRIBLE SHAKING OF THE CAR - THE STEERING WHEEL VIBRATES SO BADLY THAT MY ARMS ARE SORE BY THE TIME I GET TO MY DESTINATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025586July 7, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I CURRENTLY HAVE 7000 MILES ON MY FOCUS. THE FUEL PUMP HAS BEEN REPLACED 3 TIMES THE FUEL RAIL PRESSURE SENSOR HAS BEEN REPLACED. ITS IN THE SHOP AGAIN. CAR STALLS CONSTANTLY. LOTS OF EXCUSES, NO SOLUTIONS. CURRENTLY RESEARCHING LEMON LAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025500July 6, 2003
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:LINKAGES
ENGINE STALLS AND POWER LOSS AND BRAKES NOT RESPONDING RESULTED IN REAR END COLLISION WITH ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025427July 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS LX ENGINE PROBLEMS THAT COULD OF JEOPARDIZE THE SAFE OF MY 2 YEAR OLD AND MYSELF. ENGINE SPUTTERS FOR NO APPARENT REASON. EVEN AFTER OIL CHANGE. WHICH CAUSED MY CAR TO NOT ACCELARTED AND SHUT DOWN IN THE MIDDLE OF A BUSY INTERSECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025340July 3, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NOV OF 2002 TOOK TO DEALER THE CAR WAS PURCHASED FROM, TOLD THEM IT WAS RUNNING SLUGGISH AND THE GAS GUAGE DIDN'T ALWAYS REGISTER. TOLD NOTHING WRONG, COULD NOT DULPIATE PROBLEM. TOOK TO NEIGHBORHOOD DEALER FOR SAME PROBLEM, REPLACE FUEL FILTER. HAD ALL THIS WORK DONE BEFORE WARRANTY EXPIRED IN FEB 2003. NEVER WAS NOTIFIED ABOUT POSSIBLE FUEL PUMP. I FEEL THIS WAS LEFT OUT SO THE FORD DEAERSHIP AND COMPANY DIDN'T HAVE TO COVER THIS PART. I HAVE HAD PROBLEMS WITH BOTH LOCATE DEALERSHIP ON GETTING REPAIRS COMPLETED. HAVING TO RETURN THE CAR TWO OR THREE TIMES TO ONE DEALERS. I HAVE FILED COMPLAINTS ABOUT THE LEAK OF SERVICE WITH FORD. MY MILAGE IS 39,400, I HAVE MY SERVICE DONE REGULARLY BY FORD. WENT TO TAKE MY DAUGHTER TO SCHOOL ON JUNE 27TH,2003. MY CAR STARTED THEN DIED, THEM WOULDN'T START AGAIN FOR ABOUT 30 MINUTES. DROVE TO DEALER VERY SLUGGISH. I HAVE SPOKE TO FORD ABOUT PAYING FOR THE REPAIRS WITH NO LUCK. THEIR SERVICE MANAGERS WAS THE ONE WHO BOUGHT IT TO MY ATTENTION THIS WAS A COMMON PROBLEM WITH THE FOCUS. THEN I STARTING TO INVESTIGATE IT MYSELF AND HIS RIGHT. HE TOLD ME OF ABOUT 10 FUEL PUMPS HIS REPLACED IN LESS THEN 2 MONTHS. I PERSONALLY FOUND OTHER FOCUS OWNERS WITH THE SAME PROBLEM. FORD NEEDS TO RECALL FUEL PUMP AND MAKE THIS CAR SAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026544July 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING OUT, AND WHEN APPLYING THE BRAKES, VEHICLE WILL HAVE A HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025354July 3, 2003
ENGINE AND ENGINE COOLING
MY 2000 FOCUS STALLED OUT SEVERAL TIMES DURING THE SUMMER OF 2002. IT STOPPED WHEN I BOUGHT A NEW BATTERY. NO PROBLEMS DURING THE COOLER MONTHS. I TOOK IT IN FOR THE BATTERY CABEL RECALL A FEW MONTHS AGO AND ALL WAS FINE. NOW THAT THE TEMPERATURES ARE HOT AGAIN HERE IN AZ, THE CAR HAS STARTED TO STALL OUT AGAIN. IT TOTALLY DIED WHILE DRIVING IN TRAFFIC! AFTER THE STALLING IN TRAFFIC, I HAD TO LET IT SIT FOR A FEW MINUTES AND THEN I GOT IT STARTED ENOUGH TO PULL OVER ONTO THE SHOULDER. I HAD TO PULL OVER ABOUT 3 MORE TIMES BEFORE I MADE IT HOME. I HAD TO TURN THE A/C OFF OR IT WOULD HAVE STALLED EVEN MORE. THIS HAPPENS ALMOST EVERY DAY IF I'M DRIVING IN THE AFTERNOON IN TOWN. THIS HAS BEEN GOING ON FOR ABOUT 2 WEEKS SO FAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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