Ford Fiesta Complaints

3,175 consumer complaints on file.

#10632530September 11, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPEN. THE CONTACT STOPPED THE VEHICLE TO CLOSE THE DOOR AND DISCOVERED THAT THE DOOR WOULD NOT STAY IN THE CLOSED POSITION. THE CONTACT MENTIONED THAT THE FAILURE WAS A VERY SERIOUS SAFETY ISSUE SINCE AT THE TIME OF THE FAILURE THE CONTACT'S 6 YEAR OLD GRANDSON WAS OCCUPYING THE REAR SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631827September 10, 2014
POWER TRAIN
2012 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER THE TRANSMISSION WOULD SHAKE, MAKE A GRINDING NOISE, JERK, VIBRATE, HESITATE AND SLIP OUT OF GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632156September 10, 2014
POWER TRAIN
HELLO - I HAVE HAD MULTIPLE ISSUES WITH THIS CAR DATING BACK TO MONTHS AGO WHEN I HAD IT SERVICED TWICE FOR THE PROBLEM. THIS CAR IS BECOMING A SAFETY ISSUE. I HAD THE "CLUTCH" REPLACED IN THIS AUTOMATIC CAR A FEW MONTHS AGO WHEN THE CAR KEPT LUNGING FORWARD AND NOT ACCELERATING. WHEN I GOT IT BACK... I WAS TOLD TO GIVE A "GRACE" PERIOD TO BREAK IN THE CLUTCH AND THAT IT MIGHT CONTINUE TO "STUTTER". THE PAST WEEK I HAVE ALMOST GOTTEN INTO THREE ACCIDENTS. THE CLUTCH/TRANS IS LUNGING SO BAD AT THIS POINT IT ALMOST HIT THE CAR IN FRONT OF ME. THE OTHER MAIN SAFETY ISSUE WITH FORD HAVING THESE "TRANS ISSUES" ON THIS MODEL IS THE ACCELERATION. IT WILL NOT "CATCH" THEN LUNGE WHEN TRYING TO TURN LEFT AND I ALMOST GOT INTO A COLLISION. FORD SENT ME A LETTER IN THE MAIL AFTER I COMPLAINED MONTHS AGO SAYING THE "STUTTERING" MY BE A LEAK IN THE TRANS. A FEW MONTHS AGO THEY SAID THE STUTTERING WAS BECAUSE THEY HAD TO REPLACE THE CLUTCH. I AM AT WITS END WITH A CAR I CAN NOT AFFORD TO GET RID OF BUT DO NOT FEEL SAFE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632246September 10, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO REMAIN CLOSED AND THE DOOR WAS TIED IN ORDER FOR THE DOOR NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632041September 9, 2014
SERVICE BRAKES, POWER TRAIN, ENGINE
MY DAUGHTER TOOK HER CAR IN FOR REPAIR END OF JULY 2014, DUE TO VERY BAD SHUTTERING, SHAKING, ACCELERATION AND BRAKE ISSUE. DEALERSHIP CLAIMS THEY RESET THE COMPUTER THAT SPEAKS TO THE TRANSMISSION. I HAD HER TAKE CAR BACK ABOUT 10 DAYS LATER DUE TO THE SAME ISSUE. THEY CLAIM THERE WAS NOTHING WRONG WITH VEHICLE THAT SHE NEEDS TO DRIVE AT LEAST ANOTHER 1000 MILES SO THAT COMPUTER CAN REGISTER HER DRIVING HABITS??? I DROVE HER TO WORK THE FOLLOWING FRIDAY AND AS I WAS LEAVING UPHILL PARKING STRUCTURE THE CAR FELT AS IT COMPLETELY STALLED OUT, I HAD THE PEDAL FLOORED AND NOTHING AND THEN OUT OF NOWHERE THE CAR JUMPED AND ACCELERATED FORWARD. LUCKILY THERE WERE NO CARS IN FRONT OF ME I WOULD OF DEFINITELY HIT THEM. I DROVE VEHICLE STRAIGHT TO DEALERSHIP AND ASKED SALESMAN TO TAKE FOR A TEST DRIVE. HE STATED THAT THERE WAS CLEARLY A PROBLEM AND HE WOULD HAVE GSM CALL ME BY THE FOLLOWING MONDAY. TUESDAY COMES AND AS MY DAUGHTER WAS DRIVING TO WORK SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE CAR NOT ACCELERATING SO SHE FLOORED IT AND UNFORTUNATE FOR HER HIT THE VEHICLE IN FRONT OF HER. I CALLED SALESMAN BACK AND HE SAID HE WOULD CALL ME BACK, 3 WEEKS LATER NO PHONE CALL FROM SALESMAN OR GSM. ACCIDENT OCCURED ON 8-19-14 THEN WE RECEIVED A LETTER POSTMARKED 8-26-14. CUSTOMER SATISFACTION PROGRAM CLAIMING THEY HAVE EXTENDED HER WARRANTY ON CLUTCH AND TRANSMISSION INPUT SHAFT SALSAS WELL AS THE TRANSMISSION SOFTWARE CALIBRATION FOR A TOTAL OF 7 YEARS OR 100,000 MILES WHICHEVER OCCURS FIRST. TO DATE STILL HAVE NOT RECEIVED CALL BACK FROM SALESMAN OR GENERAL SERVICE MANAGER. VEHICLE NEEDS TO BE RECALLED...... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10631555September 8, 2014
STRUCTURE:BODY
WHILE PARKED, I OPENED THE REAR PASSENGER DOOR. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT LATCH. THE BLACK PLASTIC PIECE INSIDE THE DOOR DOES NOT ENGAGE WHEN THE DOOR IS CLOSED. THE DOOR SWINGS FREELY AND I HAD TO LOOP A SEATBELT THROUGH THE DOOR HANDLE TO SECURE IT ENOUGH TO DRIVE THE CAR HOME. WE TOOK THE CAR TO THE DEALERSHIP FOR SERVICE AND APPLIED FOR PAYMENT ASSISTANCE. FORD DENIED PAYMENT ASSISTANCE AND WANTS TO CHARGE US $359 FOR REPAIR. THIS ISSUE IS OBVIOUSLY A MANUFACTURER DEFECT - THE PLASTIC PART DOES NOT HOLD UP TO THE HEAT IN WARMER STATES. I LIVE IN ARIZONA, BUT THE MECHANIC MENTIONED THAT THIS HAS HAPPENED SEVERAL TIMES IN ARIZONA AS WELL AS FLORIDA. FORD NEEDS TO RESOLVE THIS BEFORE PEOPLE GET HURT OR WORSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631635September 8, 2014
SEATS, STRUCTURE:BODY
I WAS TAKING MY SON OUT ON THE TOWN BECAUSE HE WAS VISITING FROM MISAWA AFB IN JAPAN AND WE MADE A STOP AT THE CONVENIENCE STORE AROUND THE CORNER, HIS WIFE GOT OUT OF THE CAR, SHUT THE DOOR AND IT WOULD NOT CLOSE. I HAD TO HAVE HER HOLD THE DOOR SHUT AS WE DROVE THE CAR BACK HOME. I CALLED THE NEXT DAY TO GET IT INTO THE DEALER AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING MONDAY. THE DEALERSHIP SAID THAT THE DOOR IS NOT COVERED UNDER WARRANTY. I PAID $130 FOR THEM TO TELL ME THAT THE LATCH AND CABLE NEED TO BE REPLACED. THE CABLE IS ON BACK ORDER AND WOULD TAKE 4-5 DAYS AND COST OVER $500 TO GET IT FIXED. THIS IS A REAL SAFETY CONCERN AND I HAVE NEVER HAD A VEHICLE WITH THIS PROBLEM BEFORE. WHAT IF THIS DOOR POPPED OPEN WHILE DRIVING DOWN THE ROAD. I WILL NOT PAY $500 TO HAVE THIS PROBLEM FIXED BY THE DEALER AND I WILL END UP TEARING IT APART MYSELF. THIS IS REALLY INEXCUSABLE CONSIDERING THAT THIS IS STILL FAIRLY NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631342September 7, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE FRONT DOOR LATCH SUDDENLY STOPPED WORKING. DROVE CAR IN THE MORNING AND HAD NO ISSUES WITH THAT, OR ANY OTHER, DOOR. AFTER RETURNING HOME FOR A COUPLE OF HOURS, HAD TO MAKE ANOTHER TRIP WITH A PASSENGER. AS WE WERE PULLING OUT FROM MY DRIVEWAY, I NOTICED A WARNING IN THE MESSAGE CONSOLE SAYING THE PASSENGER DOOR WAS AJAR. SURE ENOUGH, A SIMPLE PUSH OF THE DOOR OPENED IT WIDE. AFTER SOME TINKERING, WE NOTICED THE DOOR LATCH WAS NOT ACTUALLY LOCKING INTO PLACE. THE MECHANISM MOVED AS IT SHOULD, BUT WOULDN'T LOCK AND STAY IN PLACE UNTIL HANDLE WAS PULLED. THIS SEEMS TO BE A VERY COMMON ISSUE, AS A FIVE MINUTE GOOGLE SEARCH REVEALED NUMEROUS COMPLAINTS WITHIN THE LAST FEW WEEKS WITH PEOPLE EXPERIENCING THIS SAME PROBLEM. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE. FORD NEEDS TO FIX THIS DEFECT AS SOON AS POSSIBLE! UPDATED 12/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631351September 7, 2014
POWER TRAIN, SERVICE BRAKES, ENGINE
I PURCHASED THE VEHICLE USED IN FEBRUARY OF 2014. A COUPLE OF DAYS AFTER HAVING THE VEHICLE IT STARTED TO MAKE LOUD GRINDING NOISES, WHEN I TRIED TO ACCELERATE IT WOULD SPUTTER AND ALMOST STALL. I TOOK IT IN ON MARCH 05, 2014 AND THE DEALERSHIP HAD IT FOR A WEEK. WHEN I PICKED IT UP, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THE GRINDING WAS "NORMAL". THE GRINDING NOISES, THE SPUTTERING, THE SLOW ACCELERATION, AND OTHER ISSUES ARE STILL HAPPENING WITH THIS VEHICLE. WHEN I CALL TO SEE IF I CAN TAKE IT IN, I AM TOLD THAT THIS IS NORMAL FOR THIS VEHICLE. THESE 'NORMAL' ATTRIBUTES SHOULD BE DISCLOSED PRIOR TO PURCHASING THE VEHICLE. WHEN I AM AT A STOP AND I START TO ACCELERATE, THE CAR DOES NOT ACCELERATE AND IT LUNGES AND IT HAS CAUSED ME TO ALMOST GET REAR-ENDED ON MORE THAN ONE OCCASION. THERE HAS BEEN A COUPLE OF TIMES WHERE I AM DRIVING ON THE HIGHWAY AT A STEADY SPEED AND WHEN I TRY TO ACCELERATE, IT DOES NOT ACCELERATE AND THE RPMS JUST SHOOT UP. THE TRANSMISSION OF THIS VEHICLE HAS TOO MANY BUGS IN IT AND IT IS CAUSING A SAFETY CONCERN. IF I WOULD HAVE KNOWN THAT THESE THINGS WERE 'NORMAL' PRIOR TO PURCHASING THE VEHICLE, I NEVER WOULD HAVE BOUGHT IT. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE SEEN NUMEROUS COMPLAINTS THAT ARE VERY SIMILAR TO MINE AND IT TRULY IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631359September 7, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SHUT THE DOOR AND THE LATCH BROKE (FRONT RIGHT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631246September 6, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
ON AUGUST 8TH, THE DRIVER'S DOOR WOULD NOT LATCH. THE LATCH WAS REPLACED AT THE DEALER ($450). ON SEPTEMBER 5TH, THE FRONT PASSENGER SIDE DOOR STOPPED LATCHING. WE CALLED 5 LOCAL DEALERS BEFORE WE COULD FIND ONE THAT HAD THE PART AS WE WERE TOLD IT WAS ON NATIONAL BACKORDER. WHEN WE WERE ABLE TO LOCATE A DEALER WITH THE PART, WE WERE TOLD THAT IT WAS RESERVED FOR THE SERVICE DEPARTMENT ONLY. IF WE WANTED TO BE PLACED ON THE WAITING LIST TO PURCHASE IT TO HAVE INSTALLED ELSEWHERE, WE WOULD BE #7 ON THE WAITING LIST. THE PROBLEM APPEARS IDENTICAL TO THE ISSUE THAT RESULTED IN THE ESCAPE RECALL IN MAY: THE SECOND CASE COVERS ABOUT 692,700 ESCAPES. EXTERIOR DOOR HANDLES CAN BIND AND STOP THE DOOR FROM LATCHING PROPERLY. THIS COULD ALLOW DOORS TO OPEN WHILE THE SUVS ARE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631051September 5, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THE FRONT PASSENGER'S SIDE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT HAD RECURRED ONE OTHER TIME. THE VEHICLE HAD BEEN TAKEN TO DEALER HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 14600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631202September 5, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630733September 4, 2014
POWER TRAIN
TRANSMISSION SHUTTERS WHEN STARTING FROM STOP AND STILL DOES AT 14,000. MILES. ROAD TESTED BY BEACH FORD AND VERIFIED.AND REPAIR INVOICE NO.FOCS443177 AT 10639 MILES STILL HAVE SAME PROBLEMS AFTER SERVICE.HAVE NOTIFIED FORD MOTOR CO.CUSTOMER SERVICE AND THEY HAVE A FILE I BELIEVE ON MY PROBLEMS WITH TRANSMISSION POWER SHIFT 6 SPD AUTO TRANS.HELP ME TRY TO UNDERSTAND IF THIS PROBLEM IS FIXABLE BECAUSE MY WIFE WILL NOT DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630867September 4, 2014
POWER TRAIN
THE PROBLEM IS WHEN I WAS ON A HILL AND TOOK MY FOOT OFF OF THE BRAKE THE CAR WOULD ROLL BACKWARD. I ALMOST HIT THE CAR BEHIND ME SEVERAL TIMES ESPECIALLY WHEN TRYING TO ACCELERATE FROM A HILL. THEN I WOULD PRESS ON THE GAS AND THE CAR WOULD MOVE JUST ENOUGH TO GET ME INTO THE MIDDLE OF THE INTERSECTION (SLOWLY) AND BEGIN TO SHAKE, JAR AND SHUTTER, ALMOST FEELING LIKE IT WAS GOING TO STALL OUT. I WOULD CONTINUE PRESSING THE GAS AND NOTHING WOULD HAPPEN. FINALLY IT WOULD ACCELERATE RAPIDLY LURCHING FORWARD. MY CAR BEGAN HAVING THIS PROBLEM BACK IN DECEMBER OF 2013. I KNEW THIS WAS A NEW TRANSMISSION MODEL IN THE CAR, BUT DIDN'T FEEL LIKE THIS WAS A NORMAL THING. I WAS TOLD THE PROBLEMS WERE "NORMAL". THE PROBLEMS PROGRESSIVELY GOT WORSE. FAST FORWARD TO MARCH 2014 I TOOK MY CAR INTO THE DEALERSHIP. I DID SOME RESEARCH AND FOUND OUT THAT OTHER PEOPLE WITH 2012 FIESTA AND FOCUS WERE HAVING THE SAME PROBLEMS. AFTER WAITING FOR THE CLUTCH FOR ALMOST A MONTH, BECAUSE IT WAS ON BACK ORDER, MY CAR HAD A NEW CLUTCH. I THOUGHT THIS WOULD FIX THE PROBLEM AND IT DID FOR A LITTLE WHILE, AND THEN IT BEGAN AGAIN. MY CAR IS STILL HAVING PROBLEMS AFTER HAVING THE CLUTCH REPLACED AND IT IS JUST GETTING WORSE. THE CAR IS STILL SHUTTERING WHEN APPLYING THE GAS. WHEN APPLYING THE GAS SOMETIMES NOTHING HAPPENS. THEN IT LURCHES FORWARD. IT IS HARD TO DETERMINE HOW MUCH GAS TO APPLY BECAUSE SOMETIMES NOTHING HAPPENS THEN IT'S LIKE IT ALL OF A SUDDEN SHIFTS GEARS AND AT THAT POINT IT LURCHES FORWARD. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS WHERE I HAVE ALMOST BEEN T-BONED BECAUSE THE CAR ALMOST STALLS IN THE MIDDLE OF AN INTERSECTION. I HAVE ALSO ALMOST REAR-ENDED PEOPLE BECAUSE THE CAR LURCHES FORWARD WHEN IN STOP AND GO TRAFFIC. MY CAR OVERALL DOES NOT FEEL SAFE. NOW FORD IS SAYING THAT THE SHUTTER DOESN'T READ AT A HIGH ENOUGH RPM FOR THEM TO REPLACE THE CLUTCH. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630417September 3, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
THIS CAR IS A 2012 FORD FIESTA. I FIRST STARTED NOTICING PROBLEMS BEFORE I EVEN HIT 15,000 MILES ON IT. THE CAR SHUDDERS AND JUMPS WITH ACCELERATION AND TURNING. I HAVE GONE IN NUMEROUS TIMES TO HAVE IT FIXED AND THE PROBLEM IS NEVER FIXED. THERE HAVE ALSO BEEN NUMEROUS TIMES WHEN THE CAR HESITATES WHEN I NEED TO MAKE A SPEEDY DECISION PUTTING ME IN DANGER BECAUSE THE CAR DOESN'T REACT THE WAY ITS SUPPOSED TO. NOW MY ENGINE OVER HEATED AND I HAVE NO IDEA HOW THAT HAPPENED. I CANNOT BELIEVE THIS IS HAPPENING TO MY 2 YEAR OLD CAR. I AM SERIOUSLY THINKING OF JUST TRYING TO SELL IT AND GET A NEW CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS MAKE AND MODEL. I THINK THE ENTIRE LINE SHOULD BE RECALLED AND PEOPLE SHOULD GET THERE MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630499September 3, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER'S SIDE DOOR FAILED TO CLOSE AND THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630506September 3, 2014
LATCHES/LOCKS/LINKAGES
DOOR LATCHES ARE FAILING. THIS IS THE THIRD TIME IN 1 YEAR. PART# BE8Z*5426412*B LOCK ASY PURCHASE DATE: 11/10/12 RIGHT REAR DOOR LATCH FAIL: 8/19/13 @ DEALER FOR 9 DAYS (MILEAGE 2439). RIGHT FRONT DOOR LATCH FAIL: 6/30/14 @ DEALER FOR 18 DAYS (MILEAGE 10843). LEFT REAR DOOR LATCH FAIL: 9/02/14 STILL AT DEALER (MILEAGE 12460). DEALER SAYS PART ON BACK ORDER. DELIVERY OF CAR UNKNOWN. REPAIRS HAVE BEEN LIMITED TO A REPLACEMENT OF THE BROKEN LATCH WITH THE ORIGINAL PART NUMBER THAT FAILED TO BEGIN WITH. REPORTED TO FORD CUSTOMER SERVICE (800) 392-3673 ON 9/03/14 SAFETY AND SECURITY ARE MY FIRST CONCERN AS WELL AS FINANCIAL BURDEN ONCE OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630172September 2, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE OPENING THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629945September 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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