Ford Fiesta Complaints

3,175 consumer complaints on file.

#10639137September 25, 2014
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 19,121.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639151September 25, 2014
STRUCTURE:BODY
DOOR WON'T CLOSE, ONE DAY JUST DIDN'T CLOSE, TRY TO SHUT IT AND BOUNCED BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638622September 24, 2014
STRUCTURE:BODY:DOOR
DRIVERS SIDE REAR DOOR WILL NOT LATCH SHUT. KEEPS POPPING OPEN. HAVE TO KEEP BACK DOORS SHUT WITH BUNGEE CORDS JUST TO DRIVE VEHICLE. HAVE BEEN WAITING SINCE AUGUST 2ND FOR A PART THAT IS APPARENTLY BACK ORDERED. WAS TOLD BY FORD IT WOULD BE HERE SEPTEMBER 11TH, BUT STILL HAVE NOT HEARD ANYTHING YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638657September 24, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM
THE CAR SLIPS GEAR AND SHUDDERS AT LOW SPEEDS, AND WHEN COMING FROM A COMPLETE STOP OR AFTER SLOWING DOWN. THE DUAL CLUTCHES HAVE NOW BEEN REPLACED TWICE. THIS TIME AROUND OUT SEEMS TO BE WORSE THAN IT WAS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638741September 24, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638737September 24, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO LATCH PROPERLY. A PASSENGER HAD TO HOLD THE DOOR CLOSED WHILE THE VEHICLE WAS IN MOTION. THE DEALER STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638784September 24, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
REAR PASSENGER DOOR OF MY 2012 FORD FIESTA WILL NO LONGER CLOSE. THE LATCH APPEARS TO BE BROKEN, AS I CAN MANUALLY MANIPULATE THE LATCH BUT IT DOES NOT LATCH WHEN THE DOOR IS CLOSED. LUCKILY THE LATCH BROKE AFTER I HAD PARKED THE VEHICLE, SINCE CHILDREN WERE RIDING IN THE BACK SEAT DIRECTLY BEFORE THE LATCH BROKE. I NOW HAVE TO KEEP THE DOOR CLOSED VIA BUNGEE CORD. THE DOOR SIMPLY SWINGS OPEN WHILE DRIVING IF THE DOOR IS NOT HELD CLOSED BY THE BUNGEE CORD. I NO LONGER FEEL SAFE ALLOWING ANYONE, ESPECIALLY CHILDREN, TO RIDE IN THE BACK SEAT OF THE VEHICLE SINCE THE DOOR IS NOT AT ALL STABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638815September 24, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE LATCH WOULD NOT CONNECT TO KEEP THE DOOR CLOSED. THE CONTACT TIED SOME MATERIAL AROUND THE INTERIOR LATCH TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,023. UPDATED 10/30/14*CN THE CONSUMER STATED 3 OUT OF 4 OF THE DOOR HANDLES BROKE. UPDATED 4/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638300September 23, 2014
ENGINE, POWER TRAIN
MY CAR WAS SITTING IN A PARKED POSITION ON A HILL SIDE AND DRIFTED BACKWARD OVER THE HILL, HIT A GUIDELINE AND ROLLED OVER TWO TIMES. THE CAR HAD BEEN IN THE DEALERSHIP OVER 20 TIMES. FORD AND ERIE INS. MET IN MAY OF 2014 AND BOTH DECIDED THE PROBLEMS WERE RELATED TO MANUFACTURING ISSUES. THE FORD DEALERSHIP REPLACED MY 2011 FORD FIESTA'S COMPUTER, WATER PUMP,REPROGRAMMED THE TRANSMISSION REPLACED THE FLYWHEEL BETWEEN THE MOTOR AND THE TRANSMISSION,ENTIRE ENGINE (SHORT BLOCK AND HEADS WERE REPLACED, COILS, AND MANY OTHER ITEMS WERE REPLACED TRYING TO CORRECT THE PROBLEM.THE TRANSMISSION ALLOWED THE CAR TO ROLL DOWN THE HILL BACKWARDS INSTEAD OF HOLDING THE CAR IN A STOPPED POSITION. I ASKED MY CAR INSURANCE COMPANY AND FORD MOTOR TO MEET AND HAVE THE CAR ASSESSED FOR MECHANIC FAILURES AFTER THE CRASH SEVERAL TIMES. I WAS TOLD BY THE REPRESENTATIVE AT MY LOCAL FORD DEALERSHIP THAT FORD DID NOT WANT TO LOOK INTO THE PROBLEM BECAUSE THEY DID NOT WANT TO OPEN THEMSELVES UP TO LIABILITY.. ERIE INSURANCE DID NOT WANT TO SPEND THE MONEY INVESTIGATING THE CRASH, IT SHOULD BE FORD MOTOR COMPANY'S RESPONSIBILITY TO LOOK INTO THE CRASH. I ASK ERIE INSURANCE TO HOLD THE CAR AT THE SAVAGE YARD UNTIL EITHER PARTY COULD INVESTIGATE THE PROBLEMS THE CAR HAD OVER THE PAST YEAR AND SUBSEQUENT FAILURE RESULTING IN THE TOTAL LOSS OF MY VEHICLE. FORD MOTOR AND C HARPER FORD BOTH KNEW MY 2011 FORD FIESTA HAD ISSUES OVER THE PAST YEAR WHILE MY CAR WAS ATTEMPTING TO GET FIX(IT WAS AT THE DEALERSHIP APPROXIMATELY 26 TIMES) AND CONTINUED TO FAIL. THE FORD SERVICE CONSULTANT TOM/ MECHANIC AT THE DEALERSHIP INFORMED ME THE FORD FIESTA MODELS WE HAVING MULTIPLE MECHANICAL ISSUE AND THE CAR WAS JUNK. HOWEVER, UPON THE 26 TIMES THEY ATTEMPTED TO FIX THE CAR THEY ALLOWED ME TO DRIVE IT WITH BOTH MYSELF AND MY FAMILY IN THE CAR. THUS KNOWING THEY WERE PUTTING US A RISK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638189September 22, 2014
STRUCTURE:BODY
WHILE DRIVING, DRIVER SIDE REAR DOOR CAME OPEN WHILE MAKING A RIGHT TURN, DOOR HAD CHILD SAFETY LOCK ENGAGED. MY DAUGHTER (5 YEAR OLD) WAS IN HER CAR SEAT ON THE REAR LEFT BEHIND DRIVER. I PULLED OVER AND DOOR WILL NO STAY LACHED (CLOSED) I HAD TO USE A STRAP FROM DOOR HANDLE TO DOOR HANDLE TO KEEP CLOSED. MY 5 YEAR OLD HAD HER SEAT BELT ON. THANK GOD I DON'T HAVE AN ISSUE WITH HER AND HER SEAT BELT. BUT I KNOW SOME KIDS TEND TO REMOVE THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638230September 22, 2014
UNKNOWN OR OTHER
I WAS LOADING UP TO RETURN HOME AND WENT TO CLOSE THE RIGHT REAR DOOR AND IT WOULD NOT LATCH CLOSED. I ULTIMATELY HAD TO TIE IT CLOSED. DEFINITELY NOT A SAFE CONDITION ESPECIALLY IF I WAS GOING DOWN THE ROAD AND THE DOOR OPENED BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637836September 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION REPAIRED UNDER RECALL. NOW CAR WILL NOT START, NO LIGHTS,RADIO. BATTERY CHECKED AND CHARGED-NOT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637882September 21, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I WAS DRIVING MY VEHICLE AT APPX. 15 MPH WHEN THE FRONT PASSENGER DOOR OPENED ON ITS OWN. I PULLED OVER AND TRIED TO CLOSE THE DOOR; THE DOOR FAILED TO LATCH OR CLOSE AGAIN. I HAD TO KEEP IT CLOSED WITH A BUNGEE CORD AND DRIVE TO THE DEALERSHIP. I PAID $450 FOR THE REPAIR. I AM POSTING THIS NOW, AFTER DOING SOME RESEARCH; BECAUSE THE SAME THING THE HAPPENED THE MY REAR PASSENGER DOOR. NOW I WILL HAVE TO BUNGEE THAT CLOSED AND DRIVE, ONCE AGAIN, TO THE DEALERSHIP TO PAY ANOTHER $450 FOR SOMETHING THAT SHOULD BE RECALLED. PLEASE RECALL ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637604September 19, 2014
STRUCTURE:BODY
WHILE DRIVING IN A PARKING LOT, PASSENGER SIDE DOOR CAME OPEN. STOPPED CAR AND DOOR WOULD NO LONGER LATCH AT ALL. TOOK TO DEALERSHIP SERVICE CENTER; REPLACEMENT PART ON BACKORDER; TECHNICIAN MENTIONED THAT BEING HUGE PROBLEM WITH THE FIESTAS AND FOCUSES FROM THAT MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637647September 19, 2014
STRUCTURE:BODY
I WAS DRIVING THE CAR DOWN A 4 LANE ROAD, GOING APPROXIMATELY 50 MPH WHEN THE DOME LIGHTS TURNED ON, AND A MESSAGE READ "REAR PASSENGER DOOR OPEN". HEARING WIND, I LOOK BACK, AND SURE ENOUGH THE BACK PASSENGER DOOR WAS COMPLETELY WIDE OPEN, BOUNCING BACK AND FORTH OFF OF THE CAR. I PULLED OVER AS SOON AS I COULD, GOT O *TRUT, TRIED TO CLOSE THE DOOR, BUT IT WOULD JUST BOUNCE BACK OPEN. I HAD TO USE A POWER CORD FOR MY IPHONE CHARGER TO TRY AND 'RIG' THE DOOR TO STAY CLOSED. IT HELPED, BUT THE DOOR WOULD STILL MANAGE TO SWING OPEN AS I DROVE IT BACK HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY. AT THE DEALERSHIP 'CAPITAL FORD OF WILMINGTON', WHERE I BOUGHT THE CAR, THEY ASKED IF I COULD JUST DROP IT OFF AND HAVE SOMEONE PICK ME UP; SAYING THAT I NEEDED TO PAY FOR THE RENTAL FOR THEM TO FIX IT. I SAID I CAN'T AFFORD TO DO THAT, SO THEY SAID THEY WOULD "TRY TO RIG IT SO IT WILL STAY SHUT UNTIL I CAN DROP IT OFF AND AFFORD THE RENTAL CAR". I WAITED AN HOUR, THEY FINALLY SAID THEY COULDN'T RIG IT TO STAY CLOSED, SO THEY SAID THEY WOULD FIX IT. NEXT THE MAN SAID THIS TO ME, "I DON'T WANT YOU TO THINK I CAN DO THIS ALL THE TIME, SO DON'T GET USED TO IT, BUT I'M GOING TO GIVE YOU THE RENTAL FREE OF CHARGE, JUST PAY FOR THE GAS YOU USE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637676September 19, 2014
STRUCTURE:BODY
I PURCHASED A 2011 FORD FIESTA ABOUT 2 YEARS AGO. IT HAD 11,000 MILES ON IT AT THAT TIME. IN THE PAST YEAR THE DRIVERS DOOR CATCH AND THE DRIVERS SIDE REAR DOOR CATCH HAVE FAILED. MY LOCAL FORD DEALER REPLACED THE DRIVERS DOOR CATCH AND WE ARE NOW WAITING FOR PARTS FOR THE REAR DOOR CATCH. I AM CONCERNED ABOUT THIS BECAUSE I WAS LUCKY ENOUGH THAT BOTH TIMES THE FAILURE OCCURRED THE VEHICLE WAS NOT MOVING. HOWEVER IF THE VEHICLE HAD BEEN MOVING ( I COMMUTE 40 MILES PER DAY) OR I HAD BEEN INVOLVED IN A COLLISION AND THE DOOR LATCH FAILED IT COULD BE A VERY DIFFERENT STORY. MY GRAND KIDS RIDE IN THIS CAR AND NOW I AM AFRAID TO TAKE THEM IN IT FOR FEAR ANOTHER LATCH MAY FAIL WITH THEM IN THE CAR. THESE LATCHES ARE MADE OF SOME KIND OF PLASTIC, HOW CAN THIS BE SAFE? I LIVE IN THE PHOENIX AREA AND THE VERY HOT SUMMERS HERE DESTROY PLASTIC. THESE PLASTIC DOOR CATCHES ARE UNSAFE. THE DOOR CATCH IS CURRENTLY ON BACKORDER, SO I CAN'T DRIVE THE CAR. I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637236September 18, 2014
POWER TRAIN
TRANSMISSION MAKE A GRINDING SOUND AND CAR SHUDDERS AT LOW SPEEDS. THIS WAS REPAIRED IN FEBRUARY 2014 FOR THE SAME ISSUE. NOW IT IS RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637378September 18, 2014
POWER TRAIN
THE AUTOMATIC TRANSMISSION CAUSES PROBLEMS, AND FORD HAS WORKED ON IT MANY TIMES BUT HASN'T FIXED IT.THEY REPLACE THE 'CLUTCH' IN THE A/T AND REPROGRAM THE A/T, BUT THE PROBLEM REMAINS. THE TRANSMISSION/CLUTCH SLIPS; CAUSING THE CAR TO BRIEFLY LOSE POWER, THEN THE CAR LURCHES FORWARD WHEN THE A/T GRABS 3-4 SECONDS LATER. THE DANGER IS TWO-FOLD. A) WHEN YOU ARE STOPPED - FOR EXAMPLE - AT A 4-WAY STOP SIGN. YOU START TO GO, THE CAR LOOSES POWER AND SLOWS DOWN; SOMEONE ELSE THINKS YOU ARE YIELDING TO THEM AND THEY GO - MEANWHILE, THE FIESTA'S A/T GRABS AND SUDDENLY LURCHES FORWARD. THIS HAS CAUSED A NEAR CRASH SEVERAL TIMES. B) WHEN YOU ARE AT A STOP SIGN OR STOP LIGHT WITH A CAR BEHIND YOU. WHEN SAFE, YOU START TO MOVE FORWARD, THE CAR LOSES POWER AND SLOWS, AND THE CAR BEHIND YOU ENDS UP SLAMMING ON ITS BRAKES TO AVOID HITTING YOU. THIS HAS LED TO SOME NEAR MISSES. THE CAR IS UNSAFE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636905September 17, 2014
STRUCTURE:BODY
SINCE SHORTLY AFTER I PURCHASED MY CAR, I'VE NOTICED THE REAR DOORS ARE UNUSUALLY DIFFICULT TO CLOSE COMPLETELY ON THE FIRST TRY. THEY SEEM TO TAKE A LOT OF EFFORT TO GET THEM TO LATCH PROPERLY OR ELSE THEY STAY HALF CLOSED BUT NOT COMPLETELY LATCHED IN. I DIDN'T REALLY THINK MUCH OF IT UNTIL I READ A NEWS STORY YESTERDAY THAT MENTIONED A NUMBER OF COMPLAINTS ABOUT THIS WITH DOORS EVEN OPENING AT SPEED! I REALIZED THAT I SHOULD LET YOU GUYS KNOW THAT I'VE EXPERIENCED A SIMILAR ISSUE WITH THE DOORS BEING HARD TO LATCH, ALTHOUGH I HAVE BEEN LUCKY ENOUGH TO NOTICE AND CLOSE THE DOORS PROPERLY EACH TIME IT HAS HAPPENED. THE BACK DOORS ON THE FIESTA (THE SEDAN, AT LEAST) ARE SMALLER AND SIGNIFICANTLY LIGHTER THAN THE FRONT ONES, SO I THINK THAT MAY BE WHY THE FRONT ONES LATCH FINE ON THE FIRST TRY, BUT THE BACK DOORS ARE MORE TOUCHY. I HAVEN'T BEEN BOTHERED MUCH BY THIS, BUT IF IT IS AN ISSUE THAT NEEDS ADDRESSED, I FELT YOU MIGHT FIND MY EXPERIENCE TO BE USEFUL INFORMATION WHILE LOOKING INTO IT! THANKS, HAVE A GREAT DAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636960September 17, 2014
STRUCTURE:BODY:DOOR, POWER TRAIN
SIX MONTHS AGO I HAD BEEN TO THE DEALERS FOR A FAILED DOOR LATCH ON MY REAR PASSENGER DOOR AND LIGHTNING STRUCK AGAIN. I WAS BEGINNING TO FEEL LIKE A PRO. WENT TO THE STORE AND LOADED THE FRONT SEAT THIS TIME WITH GROCERIES AND WENT TO CLOSE IT AND IT JUST BOUNCED BACK. IN A WAY I WAS GRATEFUL BECAUSE I KNEW WHAT WAS WRONG BUT AT THE SAME TIME I WAS LIKE ARE YOU KIDDING? I WAS IN A LOCATION WHERE I COULD RETRIEVE A BUNGEE CORD FROM MY PLACE OF BUSINESS AND LUCKILY IT WAS A SATURDAY AND FORD WAS STILL OPEN SO I TOOK IT IN AND THEY COULD LOCK IT UP UNTIL MONDAY. THEY OVERNIGHTED A PART FROM ANOTHER DEALER AND WERE ABLE TO INSTALL IT LATE TUESDAY NIGHT BUT AS IT SO HAPPENED PUTTING THE LATCH AND DOOR BACK TOGETHER, THE RIGHT SIDE WINDOW HANDLE REGULATOR BROKE AND THEY HAND TO REPLACE IT. I ENDED UP GETTING MY CAR BACK ON THURSDAY. SO IN A MATTER OF SIX MONTHS I HAD TWO BROKEN DOOR LATCHES ON TWO DIFFERENT DOORS. I WAS GRATEFUL TO BE CLOSE TO A FORD DEALER BUT IT CONCERNS ME FOR THOSE WHO ARE NOT AND THOSE WHO MIGHT BE TRAVELING FAR DISTANCES AND THIS HAPPENS. IT CONCERNED ME THAT IT ALL THE WARRANTIES THAT MY NEW CAR HAS AND STILL HAS THAT THIS INCIDENT WAS NOT CONSIDERED A SAFETY CONCERN THAT THEY WOULD HAVE PAID FOR A RENTAL CAR. ONLY REASON THEY PAID FOR IT WAS BECAUSE I CALLED AND RAISED A KERFUFFLE AND POINTED OUT THE SECURITY AND SAFETY CONCERNS AND IT ACTUALLY HAD TO BE ASSIGNED A WHOLE CASE NUMBER. EVEN AFTER ALL OF THIS I RECEIVE A NOTICE IN THE MAIL ABOUT A WARRANTY EXTENSION ON MYPOWER SHIFT 6SPEED AUTOMATIC TRANSMISSION FOR EXCESSIVE TRANSMISSION CLUTCH SHUDDER CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS. AFTER ALL OF THIS I WILL NEVER BUY A FORD AGAIN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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