Ford F-450 Complaints

588 consumer complaints on file.

#10510087May 6, 2013
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2008 FORD F-450. CONSUMER WRITES IN REGARDS TO VEHICLE RADIATOR FAILURE AND DENIED WARRANTY CLAIM. *SMD THE CONSUMER WAS PULLING A 27-FOOT TRAILER, WHEN SUDDENLY THE VEHICLE THE TEMPERATURE GAUGE WENT FROM NORMAL TO COMPLETELY HOT, AND A DIGITAL TEMPERATURE GAUGE LIT UP. THE CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. HE ADDED WATER TO THE RADIATOR RESERVOIR AND PROCEEDED ONCE AGAIN TO DRIVE THE TRUCK, AND TRAILER, TO THE NEXT EXIT. THE CONSUMER ALLOWED THE ENGINE TO COOL, ADDED MORE WATER AND SOME STOP LEAK INTO THE RESERVOIR. THE FOLLOWING DAY, THE CONSUMER TOOK THE TRUCK TO THE DEALER. AN INSPECTION REVEALED THE RADIATOR FAILED AND CAUSED DAMAGE TO THE ENGINE. THE EXTENDED SERVICE CARRIER INFORMED THE DEALERSHIP, THEY WOULD HONOR THE RADIATOR CLAIM, BUT FIRST THEY REQUESTED THE DEALER TO BREAK DOWN THE MOTOR, INSPECT AND TAKE PHOTOGRAPHS AND SEND THEM IN FOR ANALYSIS. AN ADJUSTER FROM AN INDEPENDENT AGENCY PERFORMED A THOROUGH VEHICLE INSPECTION AND DETERMINED THERE WAS NO COOLANT/WATER IN THE ENGINE. THE INSPECTOR FURTHER CONCLUDED THE CAUSE OF THE OVERHEATING WAS A FAILED RADIATOR RESULTING IN A COMPLETE LOSS OF COOLANT AND THE CAUSE OF THE ENGINE DAMAGE WAS CONTINUED OPERATION OF AN OVERHEATED VEHICLE DUE TO LACK OF PROPER FLUIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497616February 10, 2013
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING DOWN THE ROAD AT 65 MPH PULLING A HORSE TRAILER, TRANSFER CASE BLEW UP, BREAKING THE FRONT DRIVE SHAFT, WHICH WIPED OUT THE BRAKE LINES, TRAILER BRAKE LINE AND THE FUEL LIFT PUMP AND LINES. HAD NO POWER OR BRAKES. HAD FORD FIX THE TRUCK, BUT THEY WOULD NOT TAKE ANY RESPONSIBILITY FOR THE FAILURE. THE REASON FOR THE FAILURE WAS NOT FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496098February 1, 2013
ENGINE
2006 FORD 6.0 DIESEL ENGINE. ENGINE HEAD IS CRACKED, NEED TO REPLACE HEAD GASKETS, OIL COOLER IN QUESTION. THESE ARE COMMON PROBLEMS WITH THIS ENGINE. FORD REFUSES TO PAY OR HELP PAY FOR ANY REPAIRS. OUT OF WARRANTY BECAUSE OF TIME NOT MILES. I AM A GOOD FORD CUSTOMER AND CURRENTLY OWN 10 FORD VEHICLES. I THINK IT IS TIME FOR FORD TO STEP UP AND TAKE CARE OF THESE ISSUES ON A NATIONAL LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490752January 2, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD F-450 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INSIDE OF THE FUEL TANK WAS DELAMINATING AND AS A RESULT, THE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490287December 27, 2012
FUEL SYSTEM, DIESEL, FUEL/PROPULSION SYSTEM
I OWN TWO 2005 F450 MASON DUMPS AND THE FUEL TANKS IN BOTH ARE FLAKING APART INSIDE AND DESTROYING BOTH OF MY ENGINES !! THE REPAIRS AND DAMAGE ARE ENDLESS AND IM SICK TO HEAR FORD IS AWARE OF THIS AND HAS NOT MADE ANY ATTEMPT TO NOTIFY ME. HAD I KNOWN THIS WAS AN ISSUE I WOULD HAVE ASKED THEM TO REPLACE BOTH WITH AN APPROVED PLASTIC TANK PRIOR TO MY LINES, INJECTORS, FILTERS AND WHO KNOWS WHAT ELSE GETTING CLOGGED AND DESTROYED BY THIS FLAW. THE REPAIR FEES AND LOST WAGES DUE TO THIS KNOWN PROBLEM IS A DISGRACE AND I WOULD LIKE TO KNOW MY OPTIONS AGAINST FORD. I CURRENTLY OWN 4 FORD TRUCKS, WILL ALL DO THE SAME ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490288December 27, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
I OWN TWO 2005 F450 MASON DUMPS AND THE FUEL TANKS IN BOTH ARE FLAKING APART INSIDE AND DESTROYING BOTH OF MY ENGINES !! THE REPAIRS AND DAMAGE ARE ENDLESS AND IM SICK TO HEAR FORD IS AWARE OF THIS AND HAS NOT MADE ANY ATTEMPT TO NOTIFY ME. HAD I KNOWN THIS WAS AN ISSUE I WOULD HAVE ASKED THEM TO REPLACE BOTH WITH AN APPROVED PLASTIC TANK PRIOR TO MY LINES, INJECTORS, FILTERS AND WHO KNOWS WHAT ELSE GETTING CLOGGED AND DESTROYED BY THIS FLAW. THE REPAIR FEES AND LOST WAGES DUE TO THIS KNOWN PROBLEM IS A DISGRACE AND I WOULD LIKE TO KNOW MY OPTIONS AGAINST FORD. I CURRENTLY OWN 4 FORD TRUCKS, WILL ALL DO THE SAME ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488838December 14, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
MOTOR REPLACED AND/OR REBUILT BY DEALER TWICE SINCE PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488089December 12, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 FORD F-450. WHILE THE VEHICLE WAS PARKED IT WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FUEL FILTER HAD TO BE REPLACED. THE TECHNICIAN STATED THE FAILURE WAS CAUSED BY BAD FUEL. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE CONTACT DRAINED THE DIESEL FUEL TANK AND NOTICED FLAKES IN THE FUEL. THE CONTACT STATED THE FUEL TANK WAS DELAMINATING CAUSING SILVER FLAKES TO ENTER THE FUEL SYSTEM AND CLOG THE FUEL FILTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT PROVIDE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487442December 5, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD F-450 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSFER CASE EXPLODED, CAUSING THE PARTS AND FLUID TO SHOOT OUT FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULD OF THE ROAD AND SHUT OFF THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT A DIAGNOSTIC TEST WOULD NEED TO BE PERFORMED AND THE TRANSFER CASE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483254November 3, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE LOOSES POWER, NO ACCELERATION, OCCURS MOST FREQUENTLY UNDER HEAVY LOAD OR HIGH ACCELERATION DEMAND, TOLD BY FORD DEALER THE PROBLEM IS CAUSED BY DE-LAMINATING FUEL TANK RESULTING IN FUEL TANK COATING ENTERING THE FUEL SYSTEM AND OBSTRUCTING DIESEL FUEL FLOW TO MOTOR WHEN HIGH DEMAND FOR DUEL OCCURS. NEAR COLLISION AT FREEWAY SPEEDS AND WAS VERY DANGEROUS TO PULL OVER WHEN THERE WAS NO SHOULDER. FORD DEALER STATES THE COST TO REPAIR IS OVER $3,500.00 AND OPEN ENDED DEPENDING ON WHETHER THE FUEL TANK COATING ENTERED THE MOTOR OR INJECTORS. THEY WANT TO START BY REPLACING THE HARNESS, FUEL TANK AND FUEL PUMP AND GO FROM THERE. FORD REFUSES TO HONOR THIS CLEAR MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481682October 18, 2012
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2010 FORD F-450. CONSUMER WRITES IN REGARDS TO DIESEL FUEL GETTING INTO OIL DUE TO OPEN INJECTORS. *TGW THE CONSUMER ALSO STATED ENGINE LIGHT ILLUMINATED AND THE EXHAUST WAS EMITTING SMOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481661October 16, 2012
ELECTRICAL SYSTEM
LETTER FROM CONGRESSMAN NOEM ON BEHALF OF CONSTITUENT RE HIS DIFFICULTIES WITH THE WARRANTY ON HIS 2007 WINNEBAGO MOTOR HOME (DOT/I# H 2012 242 ) *TGW 2006 FORD 4-450 SD CHASSIS. THE CONSUMER STATED HE PURCHASED THE MOTORHOME IN APRIL OF 2008. THE WARRANTY STARTED IN 2008 AS IT WAS A MODEL YEAR CARRY OVER UNIT. THE WARRANTY IS SET TO EXPIRE IN APRIL 2013. THE CONSUMER STATED THE IGNITION COILS WERE BAD. ON SEVERAL OCCASIONS, THROUGH CORRESPONDENCE AND PHONE CALLS, HE REQUESTED THE FORD REPLACE THE IGNITION COILS. SIX OUT OF TEN COILS HAVE FAILED. SO FAR, FORD HAS REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478817October 6, 2012
FUEL/PROPULSION SYSTEM
IN 2006 34,918 MILES FORD HAD TO REPLACE THE FUEL PUMP ON MY 2005 F450 TRUCK. THEY ALSO REPLACED THE INJECTORS SEVERAL TIMES ALSO REPLACED THE TURBO. THEY HAVE FOUND RUST IN THE SYSTEM, THIS IS CAUSED FROM THE LINER IN THE TANK HAS FALLEN APART. THE TRUCK RUNS REAL BAD, BUCKING AND LOSING POWER. THE MILEAGE ON THE TRUCK NOW IS 125000. I HAVE CHANGED MY FUEL FILTER MANY TIMES AND WITHIN MINS AFTER CHANGING THE BUCKING STARTS. I LIVE IN THE SAN FRANCISCO AREA AND I KNOW THEY REGULATE THE FUEL. THE SHOP WANTS $4000.00 TO CHANGE MY INJECTORS, THEN $2100.00 TO CHANGE THE TANK. THIS IS SAID WHEN A FUEL TANK FALLS APART IN SIDE AND THEY WANT YOU TO PAY THE COST. I PAID $50000 WHEN I BOUGHT THIS F450. I KNOW I WILL NOT BUY ANOTHER FORD PRODUCT IF I HAVE TO PAY THIS BILL. MY 3 GMC TRUCKS ARE RUNNING GREAT, AND SO WAS OUR DODGE. I HOPE YOU CAN HELP ME WITH ON GOING PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476986September 25, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON SEPTEMBER 12, 2012, MY TRUCK ENGINE STOPPED WORKING. THE VEHICLE, (2006 FORD F-450 SUPERDUTY TRUCK) WAS TOWED TO A DEALERSHIP, WHERE I ASKED FOR A DIAGNOSTIC TEST. THE VEHICLE HAS 51,193 MILES ON IT. FORD REPORTED THAT THE ENGINE HAD A "CATASTROPHIC FAILURE." THE MECHANIC SAID HE HAD NEVER EXPERIENCED SUCH A PROBLEM AND WAS PUZZLED. HE SAID THE ENGINE LITERALLY BLEW APART SENDING FRAGMENTS THROUGH THE SYSTEM, DAMAGING OTHER ENGINE COMPONENTS. TO REPAIR THE ENGINE WOULD COST ME $14,000.00 DOLLARS. I CALLED FORD'S HOTLINE TO ASK WHAT COULD BE DONE ABOUT THE DEFECTIVE ENGINE GIVEN THE LOW MILEAGE. I WAS TOLD BY FORD THEY WOULD NOT HELP IN THE REPAIRS BECAUSE OF THE TIME FRAME ASSOCIATED WITH THE VEHICLE'S WARRANTY. HOWEVER, THE NUMBER OF MILES ON THE TRUCK WOULD HAVE QUALIFIED THE TRUCK FOR WARRANTY WORK HAD IT BEEN WITHIN THE TIME FRAME. I FILED A COMPLAINT WITH FORD SHOULD A FUTURE RECALL BE ISSUED, BUT WAS TOLD THERE WOULD BE NO FURTHER ACTION OR ASSISTANCE WITH THE VEHICLE. WHILE SEARCHING FOR A MECHANIC WHO COULD FIX THE TRUCK, I FOUND A NUMBER OF LOCAL MECHANICS WHO WERE VERY CRITICAL OF THE 6.0 LITER DIESEL FORD ENGINE. ONE PARTICULAR MECHANIC TOLD ME THAT HE CURRENTLY HAD 7 OF THE 6.0 LITER DIESEL ENGINES HE WAS WORKING ON THAT HAD SIMILAR ISSUES. HE MENTIONED ONE CUSTOMER THAT HAD THE SAME TRUCK AND YEAR MODEL AS MINE, BUT THE TRUCK ONLY HAD 22,000 MILES ON IT WHEN ITS ENGINE FAILED. ANOTHER LOCAL FLEET MECHANIC TOLD ME THAT YOU COULD CALL "ANY DIESEL MECHANIC IN ARKANSAS" AND THEY WOULD TELL YOU WHAT A TERRIBLE ENGINE THE 6.0 LITER FORD DIESEL ENGINE IS. GIVEN THE INFORMATION I DISCOVERED CONCERNING THE FAULTY ENGINES, IT IS MY FIRM BELIEF THAT IF THE NHTSA OFFICE CONDUCTED AN INVESTIGATION, THEY WOULD FIND CLEAR EVIDENCE THAT THE FORD 6.0 LITER DIESEL ENGINE USED IN A NUMBER OF THEIR TRUCK MODELS HAVE NUMEROUS DEFECTS AND SERIOUS DEFICIENCIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475660September 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 FORD F-450 SD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE STARTED TO OVER HEAT AND THE CHECK GAUGES WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT OIL HAD SIP INTO THE COOLANT RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE OIL COOLER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473734September 4, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS 2008 FORD F-450 SD. THE CONTACT STATED THAT THE METAL CABLE THAT HOLD THE VEHICLE SPARE TIRE BROKE STRIKING THE HORSES THAT WERE BEING HAULED IN THE REAR TRAILER. THE DEALER WAS NOTIFIED OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472668August 27, 2012
STEERING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL* THE CONTACT OWNS A 2008 FORD F450 SD. THE CONTACT STATED WHILE DRIVING 55 MPH HE FELT AS IF THE VEHICLE WAS LOSING POWER OF THE STEERING WHEEL AND BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. UPDATED 9/25/12 *CN UPDATED 10/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471319August 17, 2012
TIRES
ON AUGUST 15, 2012, AT APPROXIMATELY 1200 HOURS, I WAS TRAVELING AT SPEED LIMIT NORTH ON I-95 NEAR MILE MARKER 78, LIBERTY COUNTY, MIDWAY, GEORGIA. THE HIGHWAY WAS CLEAN AND NO DEBRIS IN SIGHT, WHEN SUDDENLY A POP SOUND TOOK PLACE AND THE LEFT FRONT TIRE WENT INSTANTANEOUSLY FLAT FOLLOWED BY HEAVY NOISE OF DESTRUCTION. THE VEHICLE WAS IMMEDIATELY STOPPED ON THE EMERGENCY LANE (SIDE OF THE ROAD). I CONDUCTED AN EXAMINATION OF THE VEHICLE AND DISCOVERED THE LEFT FRONT TIRE WAS DESTROYED (DISINTEGRATE) AND THE TOP OF THE TIRE THREAD WAS REMOVED FROM THE TIRE. THIS CAUSED A DENT AND DAMAGES TO THE LEFT FRONT FENDER, BENT THE UNDER FENDER WALL, FENDER LINER WAS ALSO DENT AND THE ROAD BOARD WAS CRACKED. IN ADDITION, THE RIM HAD STRUCK PAVEMENT PARTICLES WHICH CAUSED SMALL DENTS INTO THE RIM. THE VEHICLE FORCEFULLY TURNED LEFT ON HIGHWAY BUT I WAS ABLE TO KEEP IT UNDER CONTROL. THE VEHICLE IS CURRENTLY AT JC LEWIS FORD DEALER, FORD AUTO COLLISION, 9505 ABERCOM STREET, SAVANNAH, GEORGIA, 31406. THE VEHICLE IS BRANDNEW, WITH 3,041.6 MILES. NOTE THAT THE TIRE IS AN LT245/75R17 RUGGED TERRAIN T/A. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467620July 25, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 FORD F-450 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING A FEW MINUTES. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DETERIORATING. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467138July 23, 2012
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
FIRST TIME IT WAS MY RADIATOR, I REPLACED IT. SECOND TIME IT WAS AND INJECTOR, I HAD THAT FIXED. NOW IT IS MY TURBO AND ENGINE. FORD REFUSES TO COVER IT UNDER WANRRENTY, MANY PEOPLE HAVE HAD ISSUES WITH THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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