Ford F-150 Complaints

2,276 consumer complaints on file.

#11529220June 27, 2023
UNKNOWN OR OTHER
Ford has a felt protective cover installed under the transmission to prevent debris from getting to the oil pan and catalytic converters. The cover needs to be removed to service the vehicles engine oil. The felt is secured with just bolts and over time the felt fails and starts to separate from the vehicle. This could dislodge from the vehicle while driving and cause potential bodily injuries to other vehicles or motorcycles This could also leave extremely hot catalytic converters exposed to grass or other flammables which could cause property damage or bodily injury There are hundreds of threads online about this issue. Most with in def descriptions and photos. I can compile this information and provide if needed. This part has failed twice on my vehicle with only 35,000 miles. I have concerns for my own safety as well as others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529039June 27, 2023
ELECTRICAL SYSTEM
On 2 seperate occasions the audio system has malfunctioned. The truck has the B and O "Unleashed" sound system. The first time was December 2022. I started the vehicle and the sound system blasted at full volume and scared the heck out of me. The system would not respond in any way, blank display on the dash. The second time was May 2023. I started the truck and there was a loud "explosion" sound and the display was again totally blank and not responding. Drove to the dealership and was told they had no idea what was wrong. Very dangerous situation that is not safe. Truck has had 2 recalls and only has less than 2000 miles. Purchased new at Harold Ford 6/29/22. Assembled at Dearborn Truck. Currently waiting on axle parts at dealership. LEMON would be being kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528872June 26, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 30 MPH in the rain, the windshield wipers stopped working. There was no warning light illuminated. The contact veered to the side of the road, where he remained until the vehicle was safe to drive. The vehicle was taken to an independent mechanic, where the windshield wiper motor terminals were cleaned, and the motor was reinstalled. The windshield wipers became operable however, the failure recurred three days later. The vehicle was taken to the local dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 7,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528490June 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My truck features the B&O speakers and initially I heard a very loud pop on the passenger side of the vehicle. Radio and CarPlay was playing but no sound was coming from the speakers. Then an extremely loud static noise vibrated the entire truck through the speakers at full volume. I had family in the car and it scared everyone. Pulled over and shut the car off and the static persisted until the electronics fully shut off. Went back in the truck and turned it on and the static continued. On the 3rd try 5 minutes later the static finally stopped and everything worked “normal”.
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#11528252June 22, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
Following automatic install of Ford Power-Up 4.2.4 on 6/9/23 center 12” infotainment display has been experiencing freeze ups, audio glitches, and video delays. This occurs most often when the rear back up camera is active. At times the rear backup camera video freezes or blanks out entirely. I have not yet contacted the automaker because they’ve not released any sort of update or comments dealing with the issue. The malfunction could pose a risk of collision as the rear camera becomes briefly unusable even while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528104June 21, 2023
VISIBILITY/WIPER
Since first taking delivery of the vehicle, the front windshield has exhibited poor visibility and significant glare, especially in rain during the evening/night, due to what appears to be a film of some sort. The windshield impairs visibility to the extent that it scares me to drive in rain, producing a sort of cataract effect on your vision. My local Ford dealer in Louisiana attempted to address by replacing the windshield wipers and cleaning the windshield on at least three separate occasions over the course of six months, yet the issue persists. Like another complainant with the same issue (NHTSA ID no. 11524402), Ford stored my truck for months while awaiting chips to finish the vehicle. As of 6/21/23, my local dealer is communicating with corporate Ford regarding windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528069June 21, 2023
ENGINE, UNKNOWN OR OTHER
The contact owned a 2022 Ford F-150. The contact stated that while driving approximately 3-4 MPH going up a sandy rocky hill while towing a trailer, he noticed smoke and flames coming from the driver's and passenger's side engine compartments. The contact was able to stop and exit the vehicle. There were no warning lights illuminated before the fire. The vehicle was burned to the ground when the fire department arrived on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to a tow lot. The insurance company deemed the vehicle a total loss. The Insurance provider had the vehicle inspected by a Fire Origin Specialist however, the contact was not provided a report of any findings. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11527955June 20, 2023
VISIBILITY
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527755June 19, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527463June 16, 2023
POWER TRAIN
The axle bolt (wheel hub end bolt) on the rear axle (driver side) broke leaving part of the bolt inside the axle and the broken end inside the wheel assembly along with the large washer the bolt had secured to the axle. A cursory exam of the broken piece indicates it occurred some time ago from the smooth end of the broken part of the bolt. There were no warning lights or indicators. The broken bolt and washer were discovered during a routine tire rotation. No one other than the Ford dealer I took the vehicle to for routine maintenance has inspected the vehicle. The vehicle has 20400 miles on it and no after-market modifications. This defect potentially endangered my family and I since the axle can now move and possibly reduce propulsion or cause a loss of power. There are hundreds of other owners with the same vehicle package ("Max Tow Package") posting online about the same issue. This is a known problem from Ford, yet they have neither notified owners or proactively offered a solution or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527234June 15, 2023
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, VISIBILITY/WIPER
2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up NHTSA safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527129June 15, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Faulty backup camera. Intermittently but frequently get blue screen when placed in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526794June 13, 2023
VISIBILITY/WIPER
2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails? Why should they be place in a hazardous situation and real safety concern?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526737June 13, 2023
POWER TRAIN
While sitting at a traffic light, the gear shift switched to park from drive with my family inside the vehicle. The vehicle would not move and the gear shift continued to switch back to park when I attempted to get out of the roadway, leaving me and my family in a dangerous spot. I have video of the gear shift moving to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526153June 9, 2023
POWER TRAIN
There is a bolt on the rear axle shaft that hold on the hub. The one on my right rear axle sheared off. I have discovered by online research that this has been an issue with the HD Towing a le on this model truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525632June 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Brakes completely failed without warning or any indication that something was wrong. Lost brakes completely, and dash lit up saying ABS Fault, service advanced traction, hill start assist unavailable, pre Collison assist not available. Luckily i was able to slow down by downshifting in M and throwing it into park before it even came to a stop. Had it towed to dealer and repaired. Dealer failed to give me documentation of what was replaced and/or repaired. Luckily I just exited the highway. I could have been seriously hurt or killed. As well as someone else could obviously had been killed or hurt. I live in Colorado and 75% of my driving is down steep mountain grades. This could have ended catastrophically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525545June 6, 2023
ENGINE, POWER TRAIN
Started with check engine light for cylinder 5 misfire and engine was running rough with loss of power. Took the truck to dealer and dealer reports compression loss as reason for engine failure. After doing some research there appears to be a major issue with the same engine (2.7 ecoboost) of the same year(2021) reported for the Bronco and F150 for catastrophic engine failure. I suspect this is the same engine failure that my truck experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525532June 5, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Battery is bad. Drove truck 4600 miles without issue, went to start truck and battery was dead. Needed to jump start truck, drove for 30 minutes, parked it and measured 12.2V. Charged truck overnight, measured 12.6V. Drove to work 30 minutes, parked 10 hours, drove home 30 minutes, measure battery at 11.08V. I could not start the vehicle and get out of the area I was in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525512June 5, 2023
UNKNOWN OR OTHER
The SYNC4 system has been glitching lately everytime I engage reverse or click the button to display the cameras. Typically the glitch is minimal and nothing to be concerned about as the system resumes operation after 2 - 3 seconds. However the other day my family and I were traveling home towing our travel trailer and the SYNC4 system decided to reboot itself mid-drive at highway speeds (No buttons were pressed at this time). Upon resuming normal operation the truck felt as if it was working harder to stop us and the trailer. This is when I noticed that the SYNC4 reboot had caused the trailer brake controller to forget my camper profile and revert to default. This left the trailer applying less braking power than if my camper profile were properly engaged. I was able to recall the camper profile and complete the trip so no injuries to report but this could leave drivers unaware of the change. The truck stayed in its tow/haul mode but there were not visual indicators to alert the driver the trailer brake settings had reverted back to default. I reached out to Ford customer service and they have stated they have not heard this issue to date. I have not taken the truck to the dealer yet but I plan on having them inspect the system. I still face the glitching when pressing the camera button but have not re-produced the trailer brake reset as of now. I am also unsure if the two behaviors are related but they are both controlled by the SYNC system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525011June 2, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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