Ford F-150 Service Bulletins
990 manufacturer communications on file.
- June 1, 2022•Document ID: 10213734Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 22L02-S2
- Date Added:
- June 10, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year F-150 Raptors with BlueCruise Prep Kit - Unsold Vehicles - Reinvoice/Window Label Replacement Verification, - Sold Vehicles - Owner Refund.FordâÃÂÃÂs advanced BlueCruise hands-free driving technology has started rolling out to a wide variety of customers, beginning with more than 50,000 F-150 and Mustang Mach-E vehicles already equipped with the feature produced at our plants starting last July. Ford knows Raptor truck customers want the best of everything, which is why we delivered our most off-road capable version of the truck ever with plans to combine it with BlueCruise for breakthrough hands-free, on-road driving. We found in the final stages of software development that this specific implementation does not meet Ford and our customersâÃÂàhighest standards when combined with the purpose-built off-road suspension and capability that our Raptor truck customers expect. As a result, Ford will refund customers the $795 hardware prep kit price and make new customers aware they are not being charged for the feature.
Associated Products (1)Associated Documents - May 31, 2022•Document ID: 10212975Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 22L02-S2
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year F-150 Raptors with BlueCruise Prep Kit -Unsold Vehicles - Reinvoice/Window Label Replacement Verification -Sold Vehicles - Owner Refund FordâÂÂs advanced BlueCruise hands-free driving technology has started rolling out to a wide variety of customers, beginning with more than 50,000 F-150 and Mustang Mach-E vehicles already equipped with the feature produced at our plants starting last July. Ford knows Raptor truck customers want the best of everything, which is why we delivered our most off-road capable version of the truck ever with plans to combine it with BlueCruise for breakthrough hands-free, on-road driving. We found in the final stages of software development that this specific implementation does not meet Ford and our customersâ highest standards when combined with the purpose-built off-road suspension and capability that our Raptor truck customers expect. As a result, Ford will refund customers the $795 hardware prep kit price and make new customers aware they are not being charged for the feature.
Associated Products (1)Associated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (31)2023 Ford E-3502023 Ford E-4502022 Ford Bronco2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford E-3502021 Ford E-450+ 11 moreAssociated Documents - May 23, 2022•Document ID: 10212125Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50799
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles equipped with the rear 3/4 floating axle and with less than 5,000 miles (8,000 km) built on or before 10-Feb-2022 may exhibit various warning messages displayed/illuminated warning indicators in the instrument panel cluster (IPC) with anti-lock brake system (ABS) diagnostic trouble codes (DTCs) C0036, C0037 and/or U1012 in the anti-lock brake system (ABS) module. This may be due to metal contamination found on the axle wheel speed sensors or axle shaft tone ring. To correct the condition, refer to Workshop Manual (WSM), Section 205-02C to remove and clean rear axle housing tubes, axle shaft-tone ring and speed sensor.
Associated Products (2)Associated Documents - May 20, 2022•Document ID: 10211997Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:TAILGATE:LOCK; UNKNOWN OR OTHER
- Mfr Comm. #:
- 21M08
- Date Added:
- May 20, 2022
- Manufacturer:
- FORD
SummaryCertain 2021-2022 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
Associated Products (2)Associated Documents - May 19, 2022•Document ID: 10212123Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50792
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles may experience a Stow Work Surface Before Driving message displayed in the instrument panel cluster (IPC) even when the work surface is already in the stowed position. This can be corrected by replacing the work surface switch (ML3Z-16B572-A) that is now available separately. This switch allows the concern to be corrected without the replacement of the entire center seat back assembly. For claiming use causal part 16B572 and M-time.
Associated Products (2)Associated Documents - May 18, 2022•Document ID: 10212122Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50789
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 and 2022 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U0140:82 stored in the trailer module (TRM) after completing a TRM software update. This may be due to software parameters in the gateway module (GWM). This DTC does not affect vehicle function or durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement and/or reprogramming of the TRM or GWM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - May 18, 2022•Document ID: 10212121Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 50788
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
Summary2022 F-150 Lightning vehicles equipped with the Phone-as-a-Key feature will require a software update to enable this feature, which is expected to deploy to vehicles via an over-the-air (OTA) software update late summer of 2022. This feature is currently not enabled, and customers will not have the option to set up Phone-as-a-Key upon vehicle delivery. No repairs should be attempted at this time. To ensure vehicles can receive OTA software updates, customers should make sure their Vehicle Connectivity Settings are set to ON. Additionally, a software update for the remote function actuator (RFA) module is expected to be available in Ford Diagnosis and Repair System (FDRS). Continue to monitor OASIS for updates.
Associated Products (1)Associated Documents - May 17, 2022•Document ID: 10212118Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 50784
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on 23-Mar-2021 and through 31-Mar-2021 may exhibit inoperative heated seats, heated steering wheel and/or rear window defrost. This may be due to the configuration in the gateway module (GWM). To correct the condition, download and run the GWM - Gateway Module A Configuration app using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - May 17, 2022•Document ID: 10212102Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2191
- Date Added:
- May 24, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
Associated Products (1)Associated Documents - May 11, 2022•Document ID: 10211910Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- TSB 22-2186
- Date Added:
- May 16, 2022
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant or before 22-Jul-2021 at Dearborn Truck Plant and equipped with a mid-level instrument panel cluster (IPC) which has an 8-inch display and may experience a loss or resetting of the MyView configuration after a key cycle. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.
Associated Products (1)Associated Documents - May 6, 2022•Document ID: 10211899Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50753
- Date Added:
- May 16, 2022
- Manufacturer:
- FORD
SummaryThe 2022 F-150 Lightning Digital Ownes Manual states the power tailgate can be released by pressing and holding the 5 and 6 buttons simultaneously on the keyless entry keypad within 5 seconds of entering the factory or personal code. This keypad functionality is not available on the F-150 Lightning. No repairs should be attempted. The Digital Owners Manual will be revised via an over-the-air (OTA) software update which is expected to deploy in the 4th quarter of 2022. Continue to monitor OASIS for updates.
Associated Products (1)Associated Documents - May 5, 2022•Document ID: 10211710Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
- Mfr Comm. #:
- TSB 22-2154
- Date Added:
- May 12, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2050 to update the Issue and Action. Some 2021 F-150 vehicles equipped with a low-level instrument panel cluster (IPC) which has a 4.2-inch display may experience erratic operation of the Eco-Coach feature, or this feature may be missing and/or the transmission temperature gauge reading inaccurate. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (1)Associated Documents - May 4, 2022•Document ID: 10211949Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- 21G01-S1
- Date Added:
- May 19, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360âÃÂâ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - Customers of early-launch 2021 F-150 or 2021 Mustang Mach-E with Ford Co-Pilot360 Active 2.0 Prep Package (includes BlueCruise Prep Kit 43C/50G) will receive: Ford Power-Up software updates delivered over-the-air (OTA) that include the BlueCruise hands-free driver assist feature, began deployment to customer vehicles in the first quarter of 2022. Software updates delivered OTA could take several weeks before all software is delivered, and the feature is fully functional. The updates also will include some new features while accelerating the pace of future features and enhancements. Or, the option of complimentary dealer installation of the BlueCruise hands-free driver assist feature software (Dealer software installation takes 2 to 8 hours). One (1) year of complimentary BlueCruise service once the hands-free driver assist feature is activated and functioning.
Associated Products (1)Associated Documents - May 4, 2022•Document ID: 10211713Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 22-2118
- Date Added:
- May 12, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2295 to update the Parts List. Some 2021 F-150 vehicles built on or before 14-June-2021 may exhibit a rubbing noise at the front of the vehicle while driving and/or diagnostic trouble codes (DTC) C0031 and/or C0034 in the anti-lock brake system (ABS) module. This may be caused by an incorrectly routed front brake flexible hose. To correct the condition, follow the Service Procedure to inspect the front brake flexible hose routing.
Associated Products (1)Associated Documents - May 3, 2022•Document ID: 10211724Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50739
- Date Added:
- May 14, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)Associated Documents - May 2, 2022•Document ID: 10211723Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50737
- Date Added:
- May 14, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 vehicles equipped with a 2.7L EcoBoost engine may experience a Check Charging System message displayed in the instrument panel cluster (IPC). The following diagnostic trouble codes (DTCs) may also be stored in the powertrain control module (PCM): U012D, U042E, U0284, U0285, and/or U0645. This may be due to local interconnect network (LIN) circuit VE181 (WH-GN), near connector C102A, being shorted to ground near the left engine mount bracket. If this wire is found to be shorted, repair as need per Wiring Diagram, Cell 005 and secure the harness assembly away from the engine mount bracket to prevent a recurrence.
Associated Products (2)Associated Documents - April 29, 2022•Document ID: 10210939Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- OTA SU2 P4 F150
- Date Added:
- May 4, 2022
- Manufacturer:
- FORD
SummarySoftware Update 2 (SU2) Phase 4 for 2021 Model Year F-150 vehicles is now available. Involves: Fix for IPC reboot when receiving phone calls (22-2129). Fix for loud or off tempo turn signal "tick" sound. Fix for Trailer-Back-Up assist not functioning on some vehicles.
Associated Products (1)Associated Documents - April 28, 2022•Document ID: 10210850Service Bulletin/Repair InstructionsTIRES:SIDEWALL
- Mfr Comm. #:
- SSM 50733
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (33)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford E-350+ 13 moreAssociated Documents - April 27, 2022•Document ID: 10210898Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 22B08
- Date Added:
- May 4, 2022
- Manufacturer:
- FORD
SummaryCertain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCM) module software will prevent the receipt of software updates or enhancements for these modules from Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.
Associated Products (4)Associated Documents