Ford Expedition Complaints

512 consumer complaints on file.

#11476125July 27, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2021 Ford Expedition. The contact stated while driving 45 MPH, the vehicle started jerking with an abnormal odor coming from the engine. The check engine warning light was illuminated. The contact was notified by a telephone App of an issue with the catalytic convertor. The vehicle was taken to the dealer and diagnosed with a catalytic convertor failure. The vehicle was not repaired, due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476101July 27, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475063July 21, 2022
ENGINE
The Government Owned Vehicle was parked, unattended, engine off and a fire started in the engine area.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11474746July 19, 2022
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474077July 15, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The dealer and the manufacturer were made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473654July 13, 2022
ELECTRICAL SYSTEM
Underhood Engine Fire RECALL...Reuters and other news reports of update but NOTHING from Ford or Ford Pass. Have parked our Expedition outside of our garage since 6-1-22 with no updates from Ford. Is this acceptable from NHTSA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472934July 8, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The dealer was notified of the issue. The contact informed the dealer that due to the residential area that she resided; she could not park the vehicle away from structures as stated in the letter. The contact took the vehicle to a dealer where it remained in their possession. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472564July 6, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471953July 1, 2022
PARKING BRAKE, POWER TRAIN, UNKNOWN OR OTHER
The contact owns a 2021 Ford Expedition. The contact stated that while operating the vehicle the parking brake limited-service message was displayed. Additionally, while driving at various speeds, the vehicle experienced a sudden reduction of speed and would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471579June 29, 2022
VISIBILITY, ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470984June 25, 2022
UNKNOWN OR OTHER
Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470658June 23, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer advised the contact to park the vehicle outside and away from structures, unhook the battery cable, or purchase a free-standing structure to park the vehicle until the remedy was performed. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469538June 16, 2022
VISIBILITY/WIPER
on 5/20/2022 I contacted my local dealership regarding recall 22V250 to discuss getting this issue repaired. I was scheduled an appointment on 6/16/2022 at 7:40 a.m. On 6/15/2022 I was told by the dealership that they were not going to repair my vehicle because I was not having any issues with it and I had to wait until there was a problem. When I made the appointment on 5/20/22 I was told that they would be able to repair it even if it was not broken and they would get the part ordered. I was told yesterday by the service manager that they had three parts in but they belonged to someone else and that since mine was not broken they could not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469353June 15, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469297June 15, 2022
VISIBILITY, ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469005June 13, 2022
POWER TRAIN
The contact owns a 2021 Ford Expedition. The contact stated that while shifting out of park(P) or reverse(R) there was a popping sound heard while the brake pedal was being depressed. The vehicle was taken to the dealer where an unknown part was replaced in the transmission. The contact stated that the failure persisted and the vehicle would hesitate while depressing the accelerator pedal. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken back to the dealer where the failure was unable to be diagnosed as no failure codes were found. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468525June 9, 2022
VISIBILITY, ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468130June 8, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467873June 6, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I Am forced to park in my driveway surrounded by trees as there is no place near me to park that avoids other structures In a chat with ford today I was told a potential temporary solution was to disconnect the battery. When I called the local dealer again and requested a quick disconnect be installed they said they don’t /won’t do that. So I am back to square one. A new expensive suv which may burn down my house and no clear solution. If I were to install a quick disconnect on my own I was told it had to be done with a ford service (why if I am paying out of pocket for it). This is potentially dangerous situation and left hanging on my own Feel like how pinto owners must have felt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467816June 6, 2022
ENGINE
The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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