Ford Expedition Complaints

512 consumer complaints on file.

#11758895August 23, 2026
UNKNOWN OR OTHER
Relating to NHTSA ID Number 11027142 (Ford SSM 5446 and purported remedy SSM 54692). Experience a left turn signal that is automatically erroneously activated after a sharp right hand turn with right turn signal activated. There are two other complaints filed with NHTSA regarding this problem. In my case the left turn signal DOES NOT CANCEL AFTER RETURN TO CENTER. This is a potentially dangerous situation, since other drivers don't know what moves you might be intending to make. Ford claims SSM 54692 is a remedy with part number SL1Z-13K359-AA installation. This part was installed on 8/5/26 and did NOT remedy the problem. Since then have been awaiting contact from dealer re Ford engineers solution. Dealer's communications have been quite lacking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758376August 20, 2026
STEERING, SUSPENSION, WHEELS
1. There was front suspension failure where the lower ball joint has separated, causing the steering knuckle and wheel assembly to detach and collapse while driving- yes it is available to inspect if done tomorrow 2. Driver could not control car, passengers and other cars on road in immediate danger. Car was swerving with loss of control 3 Independent service center looked-this should have not have happened. 4 No happened yesterday was going to bring to dealer after Ind looked at it 5. No warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757260August 16, 2026
VISIBILITY/WIPER
I am reporting a potential safety defect involving the HVAC air vent assemblies in my 2022 Ford Expedition. I have now had TWO separate vent directional-control/deflector handles break during normal use. The plastic attachment points are extremely thin and fragile and appear inadequate for a component specifically designed to be routinely adjusted. This does not appear to be an isolated incident. Broken HVAC vent controls/deflectors have been reported MULTIPLE times by Ford owners across various online Ford forums and owner discussions. The number of similar consumer reports raises concern that this may be a recurring design or material defect rather than normal wear or accidental damage. When the control breaks, the vent can no longer be properly aimed. This creates a potential visibility issue because HVAC airflow is necessary to clear condensation and fog from the windshield and front side windows. In hot humid climate, windows can fog rapidly. Losing the ability to properly direct airflow can delay clearing the glass and reduce driver visibility. The defect also prevents proper A/C airflow from being directed toward the driver. Florida vehicles can reach extremely high interior temperatures when parked. Reduced ability to direct cold air toward the driver can contribute to excessive heat exposure, discomfort, fatigue, dehydration, and potentially heat-related illness, which may impair safe vehicle operation. Having two separate vent controls fail under normal use, combined with numerous similar reports from other Ford owners, suggests a possible systemic durability defect. I am requesting that NHTSA review complaints involving 2022 Ford Expeditions and other Ford vehicles using the same vent assemblies to determine whether an investigation or corrective action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756944August 14, 2026
POWER TRAIN
For the past three years I have complained about the transmission dropping out of gear. It happens most often if I'm towing a trailer. I seems to occur in spurts, happening a couple of times in a few days then not for some time. Very dangerous if you pull around to pass and suddenly you lose power. Originally the dealership said they could find nothing wrong. I have read recently that Ford is having trouble with their transmissions. At my latest service appointment, I restated my problem and was told I need a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756496August 12, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756339August 11, 2026
SUSPENSION, STEERING
The rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the rear of the vehicle steps sideways, and steering correction is required to keep the vehicle in its lane. The condition is highly unpredictable. It does not occur on every bump and the driver cannot anticipate it, so there is no way to drive around it. Because it is intermittent, a short test drive may not reproduce it. On a recent drive on [XXX] south of Salt Lake City it occurred approximately 20 to 40 times over a seven mile stretch, with my wife driving. She has had to slow well below the posted 70 mph limit to maintain control. She will no longer drive the vehicle or transport our children in it. The vehicle was previously presented to an authorized Ford dealer for this concern and the condition was not corrected. It has worsened since. We have stopped driving it and had it towed to the dealer on August 11, 2026 because we do not consider it safe to drive. The vehicle is at the dealer now and is available for inspection. The manufacturer has opened a case and a repurchase review. No warning lamps or messages have appeared. The vehicle is completely stock with no aftermarket suspension, wheels, or tires. This is a loss of control risk at highway speed to my family and to other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755911August 10, 2026
POWER TRAIN
The contact owns a 2022 Ford Expedition. The contact stated that while driving 20 MPH, the transmission was sticking. The failure was a recurring failure. The dealer was contacted, and the vehicle received a software update; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755789August 9, 2026
FUEL/PROPULSION SYSTEM
While stopped at a traffic light, my 2021 Ford Expedition began running rough. When the light changed and I accelerated through the intersection, the vehicle experienced a severe loss of engine power and barely made it through the intersection. After I pulled off the roadway and released the accelerator, the engine stalled. I was able to restart the engine once while applying approximately one-quarter throttle. It continued running rough and stalled again when I released the accelerator. The vehicle was taken to Robinson Brothers Ford/Lincoln in Baton Rouge, Louisiana. The Ford dealer documented the rough running, low power and stalling and diagnosed the "fuel pump inop." The dealer removed the fuel tank and replaced the fuel pump/sender assembly. The replacement part listed on the dealer invoice is Ford part JL1Z-9H307-G. Vehicle mileage was approximately 79,390. Several months before the complete failure, during very cold weather, I also experienced one brief incident of unusually low engine power shortly after starting the vehicle. I do not know whether that earlier incident was related. I am concerned that this failure may be related to the low-pressure fuel pump failure condition addressed by Ford Safety Recall 25S75 / NHTSA Recall 25V-455, which includes certain 2022 Ford Expeditions. My 2021 Expedition is not currently included in that recall. The loss of power occurred while I was crossing an intersection and created a serious safety risk. I am submitting this complaint so NHTSA can evaluate this fuel pump failure along with failures involving other vehicles excluded from Recall 25V-455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755439August 7, 2026
WHEELS, SEATS, STEERING
The empty passenger sea, steering wheel, center console and sun visor has aggressive shake at speeds over 35MPH. Dealer did the road force balance but that didn't fix it, it's something in drivertaina nd they are refusing to fix it. Vehicle seems unsafe to derive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755022August 5, 2026
POWER TRAIN
Vehicles automatic transmission repeatedly looses its gear, often while accelerating. The transmission tries to shift down, but somehow ends up loosing engagement and will not re-engage. This lead to critical/dangerous situations on Highways due to the sudden loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754890August 5, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754495August 3, 2026
POWER TRAIN
OEM transmission had to be replaced 3 years after new purchase. Replacement transmission installed at Ford dealership has failed after less then 2 years. About to have third transmission installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754394August 3, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The ipma module which controls the lane keep assist has stopped working permanently. The dealership has quoted the cost to replace the ipma at over $1,000. The warning light stating that the front camera module and lane keep assist are unavailable appears each time the vehicle is started up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753596July 29, 2026
FUEL/PROPULSION SYSTEM, ENGINE
The engine stalled out while trying to pass someone. The car wouldn't go faster when hitting the gas and felt like I couldnt safely slow down to get back over. It felt like something slipped and lost traction, but roads were dry and not rocky or sandy. tapping breaks and letting off gas did nothing. it has happened before but usually in winter, and gettin up to speed. its like the gear shift got stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753340July 28, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
On my expedition I started having issues with my transmission staying in gear while driving. I will be going up a hill and all of a sudden boom it starts down shifting or not accelerating at all. I had a few times when me and my wife will be driving, and we would be going through a intersection or a area where you don't want to slow down and then the transmission would forget which gear it would be in and lose all power. Keep in mind my expedition only has 83K miles and serviced regularly. $8,900 later it needs a new transmission. This is a huge safety problem that's being ignored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753034July 27, 2026
POWER TRAIN
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, the message "Transmission Shifter Failure" was displayed on the instrument panel, and the vehicle independently accelerated. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a recall for the failure would be available in April 2027. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753011July 27, 2026
POWER TRAIN
On several occasions the vehicle will act like it misses a gear when put under load. Example is when you go to pass a vehicle and accelerate the vehicle will just rev up and not speed up. You then have to let the vehicle slow down and sort of get itself back into the right gear and you can go. Another example is taking off from a stop it will also do the same thing causing you to be pulling out into traffic and loosing power. Both of these scenarios are life threating as in both scenarios you could be faced with either on coming traffic or traffic coming at a high rate of speed behind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752873July 26, 2026
UNKNOWN OR OTHER
The dashboard/instrument panel on my 2021 Ford Expedition is bubbling, warping, and peeling away directly above and around the front passenger airbag location. The dashboard has visibly separated from the underlying structure and continues to worsen. The defective component is available for inspection upon request. I am submitting this complaint because I believe this condition presents a potential safety hazard. The dashboard material is located directly over the passenger-side Supplemental Restraint System (SRS) airbag. I am concerned that the warped and delaminated dashboard could interfere with proper airbag deployment during a crash or cause pieces of the dashboard to break apart and become projectiles when the airbag deploys, increasing the risk of injury to the front passenger. There have been no airbag warning lights or messages displayed, and I have not been involved in a crash. The defect developed gradually, beginning with bubbling of the dashboard surface and progressing to peeling and separation. The condition continues to worsen over time. The issue has not yet been confirmed by a Ford dealer or independent repair facility, and the vehicle has not been inspected by the manufacturer, police, or insurance representatives. My concern is that a dashboard should not deteriorate in the area surrounding a critical safety system on a relatively new vehicle, and I believe this issue should be investigated to determine whether it could affect passenger airbag performance or occupant safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752634July 24, 2026
STRUCTURE
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752496July 23, 2026
UNKNOWN OR OTHER
Sun roof exploded while we were driving along on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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