Ford Escape Complaints

758 consumer complaints on file.

#11519769May 1, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated that on several occasions while driving approximately 50 MPH, added pressure needed was needed while depressing the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she was concerned that the brakes might properly fail to stop the vehicle and cause an accident. Additionally, the contact stated that during inclement weather while shifted into reverse(R), there was a loud screeching sound coming from the brake pedal while the brake pedal was depressed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518990April 25, 2023
UNKNOWN OR OTHER
I have called the place where I’ve bought my car several times to see if they could get the recall fixed yet, they keep saying they do not currently have the parts yet but I have read where the parts should now be available. I have been waiting several months for this issue to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518932April 25, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518630April 24, 2023
SUSPENSION
The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517458April 17, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Bill Brown Ford (32222 Plymouth Rd, Livonia, MI 48150), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516644April 12, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the vehicle was unsafe and sold the vehicle at a significant loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516340April 10, 2023
STRUCTURE
The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH, there was an abnormally loud sound coming from underneath the hood. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shutter deflectors to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516274April 10, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while depressing the brake pedal, there was a squealing sound coming from underneath the vehicle. The contact stated there was brake dust coming from the front driver’s and passenger’s side brakes. The vehicle was taken to the local dealer who was unable to identify the cause of the issue. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515688April 5, 2023
SERVICE BRAKES, SUSPENSION
Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515435April 4, 2023
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514426March 29, 2023
ENGINE
FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514296March 28, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could be repaired in October 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513590March 24, 2023
SERVICE BRAKES, STEERING
The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513555March 24, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513445March 23, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512226March 16, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Ford Escape equipped with Continental Tires, Tire Line: Conti ProContact, Tire Size: 225/65/R17. The contact stated that while her husband was driving approximately 45 MPH, the vehicle experienced a flat tire. While inspecting the tire, he noticed damage to the sidewall. There was a small crack located on the sidewall. The tire pressure warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the tread was worn on all four tires, and the tires needed to be replaced. The tires were replaced. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511788March 14, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the dealer was contacted, and she was informed that the manufacturer was only sending one part per week to the dealers for the recall repair. The contact stated that she had contacted three dealers and it was confirmed that parts were being sent out slowly. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue however, she was awaiting a callback. The contact had not experienced a failure. Parts Distribution Disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511757March 14, 2023
EXTERIOR LIGHTING
Right headlight was not attached to car properly the clips are bend that hold it on the vehicle. Has been like this since I drove it off the lot. It makes it hard to see at night since the headlight does not sit properly. It points downward. I have reported this to the dealership where I bought it and to Ford itself. They say I didn't report it soon enough but I had just had eye surgery when I bought the car and thought I was having issues because of my eyes. Car is still under bumper to bumper warranty and they refuse to fix the issue. The service manager at the ford dealership did take pictures pf the vehicle and said there was no way this car had ever been wreaked cause there's not a scratch on it and it had to come off the assembly line that way. The service manager got in trouble from the dealership for telling me this. The want to charge me 1,500.00 to fix this and it's only two brackets. This is a huge safety concern because I can not see well at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511713March 14, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511553March 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal odor detected. The contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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