Ford Escape Complaints

758 consumer complaints on file.

#11511526March 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511520March 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per week, therefore, the approximate wait time would be over 2 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510939March 9, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2021 Ford Escape. The contact stated that the rear brakes were not releasing as designed. There was an abnormal groaning sound detected while reversing. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the calipers needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510835March 8, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that after coming to a complete stop at a traffic signal, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer, where unknown repairs were completed. The vehicle was repaired; however, the contact stated that after starting the vehicle the check engine warning light illuminated. The contact made the local dealer aware of the failure; however, the vehicle had not yet been taken back to be diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510702March 7, 2023
VISIBILITY/WIPER
Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510403March 6, 2023
SERVICE BRAKES
There was a brake recall on my vehicle last year. Which was supposedly repaired. I was still having issues with the brakes so I took it to the dealership for a secondary repair. They flat out told me it would not fix the problem and goes is working on it. But according to their records. The recall has been fixed. And it has not been. I have attempted repairs through the dealership twice. And my brakes are still not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509526February 28, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to the dealer three times. The dealer replaced the rear and front brake caliper bushings; however, the failure persisted. The contact stated that the failure mostly occurred while reversing the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508365February 21, 2023
ENGINE
2022 FORD ESCAPE. CONSUMER WRITES IN REGARD TO CLICKING SOUNDS COMING FROM VEHICLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507585February 16, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall and confirmed that parts would not be available until August of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507062February 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506970February 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming that parts were available and to contact a local dealer; however, the dealer informed the contact that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506190February 8, 2023
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
2022 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505945February 7, 2023
UNKNOWN OR OTHER
i was sold the 2022 escape by clement ford in ofallon mo. It was brand new with open safety recalll till this day they have not informed me of this safety recall purchased 12/3/2022 today is 2/7/2023 no letter nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505878February 6, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504676January 31, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503117January 23, 2023
SERVICE BRAKES
When braking in reverse, especially in the mornings, there's a horrible grinding noise. It acts as if it doesn't want to stop. Have contacted the dealership multiple times and they claim they've addressed the recall issue but it just continues. They've gotten to the point that they won't return my calls to address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502827January 20, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502428January 18, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened and closed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501656January 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501490January 12, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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