Ford Ecosport Complaints

267 consumer complaints on file.

#11612357September 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, there was a loud clanking sound coming from the engine. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 45,642. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610898August 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle was taken to the independent mechanic for a routine oil change, and the mechanic stated that the oil belt was not pumping the oil correctly. Additionally, the contact observed a knocking sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610309August 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the oil pump tensioner assembly and oil pump drive belt had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately, 33,693. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610143August 22, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609378August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the contact observed that the "Hill Start Assist Failure" message was displayed. The vehicle was restarted after several attempts. Additionally, the contact stated that after turning off the vehicle, the vehicle failed to restart. The vehicle was towed to a dealer where the diagnosis had not yet been performed. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608719August 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and an alarm sounded. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure recurred within 15 minutes and the engine made an abnormal knocking sound. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that both the oil pump and the engine had failed and needed to be replaced. The mechanic recommended to have the vehicle repaired under the recall. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608560August 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607219August 8, 2024
ENGINE, ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607064August 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on three occasions while making a left or right turn, the vehicle lost motive power. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605839August 1, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Ford EcoSport. The contact stated while driving 50 MPH, the vehicle shut off unintendedly but was able to be restarted. While at a stop light, the vehicle stalled. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605674July 31, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer however, the vehicle was not diagnosed due to parts not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605639July 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact took the vehicle to an independent mechanic for an oil change, after the oil change was performed, the vehicle began to stall upon depression of the accelerator pedal. There was no warning light illuminated. The contact also stated that upon depression of the brake pedal, the RMP's became elevated with the contact's foot firmly placed on the brake pedal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605278July 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle jerked, and several messages were displayed on the instrument panel. The contact stated that the vehicle stalled after attempting to jumpstart the vehicle. The vehicle was towed to a dealer and was diagnosed with battery and alternator failure; however, the failure persisted. The vehicle was towed to another dealer and the contact was awaiting the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was notified that the VIN was included in NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603948July 23, 2024
UNKNOWN OR OTHER
I received a letter in the mail a year ago 2024-01-08 concerning a recall on my 2021 ford ecosport. The recall involves the oil pump drive belt or drive belt tensioner which may fail, resulting in a loss of engine oil pressure and as a result it may lead to a loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. I am concerned for the safety of myself as well as others . The parts won’t be available till the first quarter of 2025 my car has already started leaking oil and I am terrified . This is unacceptable I have to wait almost a whole year before parts can become available. Something needs to be done this is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603360July 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602730July 16, 2024
ENGINE
July 12 my car overheated and shut down in the middle of the highway with no prior indication that there was a problem with my engine. I took it to the dealer the service dept told me it was due to the recall. Then proceeded to tell me that it’s from the cracked cylinder. Upon researching I found out that faulty part can cause over heating and cause cracks. They are currently saying that they aren’t responsible when the service tech told me it was a manufactured defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600057July 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599196July 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599194July 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598569July 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was restarted after several attempts. The contact stated that the failure had been recurring increasingly. The contact stated that the vehicle made an abnormal humming sound prior to stalling. The vehicle was taken to the dealer to be diagnosed. The dealer determined that an unknown part needed to be replaced; however, the part was on backorder. The contact stated that the part had been unavailable for two years. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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